Aspen Court Care Home

Aspen Drive, Spondon, Derby DE21 7SG
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8.4 43 Reviews
  • Aspen Court Care Home, Derby
Nestled in the peaceful residential community of Spondon near Derby, Aspen Court Care Home is a welcoming and comfortable setting offering residential and nursing care to older people. Led by a home manager with a wealth of experience, the whole team at Aspen Court is on hand to help you or your loved one settle in to life at the home.

As well as offering high quality care, the team at Aspen Court also focus on wellbeing, supporting residents to live independently as much as possible, taking an active role in how they spend their days and leading a happy quality of life.

To help maintain ties with the wider community, residents are encouraged to build strong relationships in the Spondon neighbourhood, and the team regularly organise events with local schools, charities and businesses in the area.

For residents who prefer their home comforts, Aspen Court offers the ideal place to relax and enjoy the slower pace of life. As well as cosy sitting rooms, space for residents to pursue their hobbies and interests and a delightful dining room to enjoy meals carefully prepared by the catering team, the home also offers a pretty landscaped garden and patio, which is happily looked after by residents.

If you'd like to learn more about this beautiful care home, please get in touch with the team.

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Care Provided by Aspen Court Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Huntington's Disease
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1993

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Aspen Court Care Home Reviews (43)

Total of 43, showing 41-43
8.4

Aspen Court Care Home has a Review Score of 8.4 (8.360) out of 10, based on 7 reviews in the last 2 years. Over all time Aspen Court Care Home has 43 reviews.

Overall Experience

  • 26
  • 13
  • 2
  • 2
  • 0

Date Published

43
0
1
7
36

Review from B F (Wife of Resident) published on 5 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and patients well cared for. Staff all very good and friendly. Nursing care good.

Reply from Jayne Duck, Customer Services Administrator at Aspen Court Care Home

Thank you for your review, we appreciate your feedback. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team.


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Review from David F (Son of Resident) published on 21 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were very friendly, patient and treated mum well, however we felt there were insufficient people with similar dementia problems for mum to relate to, than we were first lead to believe, coupled with mum's reluctance to accept that she was in an environment with people of high nursing needs.
So it was decided by the family to move mum to a residential home nearer to me, we hope this proves successful, but mum's denial of her dementia will always prove problem-some.

Reply from Emily Wilson, Customer Service Administrator at Aspen Court Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from Richard M (Son of Resident) published on 11 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother placed as step-sown from hospital. Experience has convinced her long term care is best for her. The level of care provided is excellent. The food was remarkably good and for first time in years she is eating properly. I would have no hesitation in recommending this home and its staff to anyone.

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Current Review Score: 8.4 (8.360)

Overview of Review Score

The Review Score of 8.4 (8.360) out of 10 for Aspen Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.235 for Aspen Court Care Home is calculated as follows: ( (38 Excellents x 5) + (28 Goods x 4) + (11 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 81 Ratings = 4.235

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.125 Points relating to the number of positive Reviews for Aspen Court Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 5 Positive Reviews ÷ 8 = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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