Review from Stephen F (Son of Resident) published on 16 June 2022
Submitted via Website • Report

Overall Experience

Mum has been here for nearly 2 years now and all the staff are friendly and helpful and do all they can to make her stay as comfortable as possible after her stroke. She is very close to some of the team as her face lights up when she sees them which I take to be a good sign that she is happy and well

looked after. So overall Brookfields Private Nursing Home was a good choice when looking for somewhere for mum to stay.

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Review from L S (Daughter of Resident) published on 2 June 2022
Submitted via Website • Report

Overall Experience

We found ourselves needing to find nursing care for mum quite unexpectedly but urgently. After knowing of the good reputation of Brookfields Private Nursing Home it was the place we turned to. We have not been disappointed. It’s a warm, welcoming friendly and efficient nursing home. A place we are confident

mum is being well supported, included and cared for. Would highly recommend.

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Review from Helen M (Daughter of Resident) published on 2 June 2022
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My mum needs nursing care and she is very well cared for by all the staff, whenever I go she is always clean and very well presented and happy, the staff are friendly and kind, the home is in a lovely setting beautifully clean and very well kept.

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Review from Judy T (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience

We looked at many care homes before we chose Brookfields Private Nursing Home for Mum and nowhere came near. I've not been disappointed, so thanks to everyone at Brookfields, you're all tireless. I know she's in the best and right place.

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Review from Nicola H (Daughter of Resident) published on 25 May 2022
Submitted via Postal Card • Report

Overall Experience

Mum resided at Brookfields for the last years of her life. She was happy, content and secure. Mum was very fond of the staff who looked after her well. She loved to join in with the activities, and staff always tried to tailor these to her own needs. Flower arranging, making mince pies and many more.

At Christmas, the home did afternoon tea for residents and their families. We were treated to a delightful tea and parcels. I would highly recommend Brookfields and would like to thank them again for looking after Mum so well.

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Review from Clare L (Daughter of Resident) published on 23 May 2022
Submitted via Website • Report

Overall Experience

My mother needed respite care following a sudden operation in hospital. Brookfields could not have been more accommodating. From the very first phone call asking if they can help and throughout her stay, the whole team were incredible. It was our first experience of a nursing home for Mum, but it couldn't

have been better. All the staff were friendly, professional and compassionate as Mum was very unsure this was the right decision for her. Brookfields has a home from home feeling about it. We were all very happy with the care Brookfields gave Mum and would thoroughly recommend. Thank you, to everyone, it was a very positive experience for the whole family, knowing how well Mum was looked after.

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Review from L W (Daughter of Resident) published on 18 May 2022
Submitted via Postal Card • Report

Overall Experience

Mum went to Brookfields last September 2021 after becoming bedbound, she had dementia and one day forgot how to stand up. Brookfields was so lovely from day one with kind and caring staff. Lovely, everywhere was spotlessly clean and the food was freshly cooked and amazing. Mum loved being given a choice.

From day one, Mum was happy, even though she wasn't sure if she was at home or not, she was happy and well looked after. Mum passed away very peacefully with her family by her side. The staff were faultless. I recommend Brookfields highly.

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Review from Ann F (Daughter of Resident) published on 11 May 2022
Submitted via Website • Report

Overall Experience

Mum has been a resident since July 2021, when too many falls at her home were becoming dangerous. Before replying to this, I asked her if she was happy at Brookfield. Her reply was that the staff were always nice to her and she liked the food. So I took that as a 'Yes'. I believe she is happy there

and that they do their best to take care of her. At the age of 100, she is quite frail and needs help with personal care nowadays. Apart from being very deaf she is still in fairly good health and we are able to take her out for lunch each week - the government's covid rules permitting. The home's covid rules are strict for staff and visitors, which I appreciate and follow. I would have no hesitation in recommending Brookfield.

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Review from Simon D (Son of Resident) published on 5 May 2022
Submitted via Website • Report

Overall Experience

After a bad fall at home and being hospitalised, my 93-year-old mother has been a full-time resident at Brookfields since September 2021. Brookfields is well managed, always very clean and well kept. We feel confident and happy that she is well looked after and cared for. When visiting, the nursing

and care staff are always welcoming, helpful and friendly. They all treat Mum with care and understanding. Being totally independent before her fall, my mum was not happy with her situation at first, but she is now much more settled and enjoys her time at Brookfields as much as she can, getting involved with the many activities provided each week. We feel she could not be in a better place and would not hesitate to recommend Brookfields to anyone looking for full-time care.
Thank you to everybody - you are doing a great job!

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Review from Joyce H (Daughter of Resident) published on 4 May 2022
Submitted via Website • Report

Overall Experience

My mother has been a resident of Brookfields Nursing Home for the past 3 years. The atmosphere here is very much like being at home and this makes you feel like part of a large family. The staff are very polite and kind.

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Review from Andy A (Son of Resident) published on 3 May 2022
Submitted via Website • Report

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My parents moved into Brookfields in August 2020 and initially shared a room. After my mother passed away in early 2021, the team ensured my father was fully involved in choosing a new room and supported his adjustment to life without her during lockdown. He is very settled and we are now enjoying

the flexible approach of the team, visiting and going out for the day. I am always greeted with a smile and nothing has been too much trouble. I am happy with the care and attention he receives.

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Review from Debbie K (Daughter of Resident) published on 3 May 2022
Submitted via Website • Report

Overall Experience

Brookfields have provided my Mum with a comfortable and safe environment. From initial enquiry to admission and thereafter every staff member I have encountered is helpful and caring. Despite a poor appetite Mum can be tempted by the excellent catering provision and though she rarely leaves her room

she has regular chatty visits from the staff.
It’s the detail that makes the difference; the Easter treats, the daily sherry but most of all a great team of caring nurses and staff.

Reply from Nicola Wilson, Registered Manager at Brookfields Private Nursing Home Ltd

Thank you very much for your kind words. I shall be sure to pass on your appreciation to all of our staff. They do a fantastic job every day, ensuring that our residents are happy and well cared for.

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Review from Paul T (Son of Resident) published on 2 May 2022
Submitted via Website • Report

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My father kept falling at his warden controlled flat so we all agreed, including my father, to look for a care home. After visits to different care homes, Brookfields felt right and it has proved an excellent decision. Dad is so settled and well looked after by all at Brookfields. They all meet him

and us with a smile and friendly chat, nurses, cooks and cleaners. He now looks smart, healthy and has lots of interaction with staff and residents which has made his world a little larger. Fabulous place, would highly recommend it.

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Review from Nick O (Son of Resident) published on 2 May 2022
Submitted via Website • Report

Overall Experience

I have had an involvement with Brookfields Private Nursing Home Ltd for three and a half years, on and off. My father had two spells as a resident, and my mum is currently in her second spell as a resident. Throughout, I have found the staff to be caring, friendly and professional. My mum is happy there

and I'm happy with the care she receives.

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Review from M N (Wife of Resident) published on 1 May 2022
Submitted via Website • Report

Overall Experience

My husband has been a resident at Brookfields since January 2019. During this time he has received constant excellent care and consideration. The home is a ‘home from home’ and his comforts and needs have been met with patience and kindness. An added bonus is that resident's relatives are treated as

members of the Brookfields family. During the pandemic lockdowns, the high standards were maintained with the care staff making sure, they disregarded their own health, that their residents lacked for nothing. Brookfields will always rate as the first choice for a nursing home.

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Review from Jill H (Daughter of Resident) published on 1 May 2022
Submitted via Website • Report

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A very professionally run nursing home that is organised, efficient and friendly. It's a nice environment that is very homely too. My Mum has been very well cared for and her medical needs are very well cared for.

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Review from Victoria D (Daughter of Resident) published on 1 May 2022
Submitted via Website • Report

Overall Experience

Mum has recently moved to Brookfields in order to take advantage of the nursing facilities available. From my very first contact with the home, throughout the wait to get in due to COVID, subsequent transfer of mum from her previous home to Brookfields, up until now, the attitude, care, and support

to both Mum and myself have been absolutely amazing. Mum is spoken to and treated with respect and compassion. Her room has beautifully maintained food freshly cooked and delicious. The staff are welcoming, genuine and professional and many have been there for years, which is testament to the overall feeling of comfort and contentment that is tangible the minute you step through the door. It is light, airy and fresh with plenty of well-tended outdoor garden. The is the sort of place you don't think exists anymore and is a total gem. I feel extremely fortunate to have Mum there and am extremely grateful to everyone there.

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Review from M W (Son of Resident) published on 12 April 2022
Submitted via Postal Card • Report

Overall Experience

Brookfields Private Nursing Home was recommended by a person whose mother was there.
Management were very helpful in handling my initial query and then in finding my mother a place.
Staff were kind and caring and the chef made real efforts to provide food she liked.
My mother was comfortable and

well looked after until she died.
I am pleased to recommend Brookfields to anyone.

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Review from Gillian H (Daughter of Resident) published on 13 October 2021
Submitted via Website • Report

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When I knew Dad would need nursing care, I realized I would be unable to visit homes due to the pandemic. A friend recommended Brookfields. I took her advice and was so grateful. My first phone conversation with Brookfields was friendly and positive. Dad was quickly transferred from hospital and I was

allowed to visit straight away. I was helped to do a covid test by a friendly member of staff - a great relief as I'd never done one before. When I visited Dad the next day he looked so clean and settled and staff came to talk to us (with a coffee and biscuit for me) to find out about his needs and likes. This caring attitude continued throughout the 3 weeks up to his death. If Dad needed care during my visits, he was attended to as soon as possible - always with smiles and cheery conversation. During his last hours, staff cared for him so gently and cared for me too by explaining what was happening and supporting both of us at such a difficult time. Thank you, Brookfields.

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Review from Terry P (Son of Resident) published on 4 October 2021
Submitted via Website • Report

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My Mum moved into Brookfields at the end of 2019. I hadn't wanted to put her into a home until she was ready to make the decision herself but, at the age of 95, she felt that she could no longer look after herself. I already knew of Brookfields, as my Grandma (Mum's mother) had spent some time there

several years ago when she was in her nineties.
As far as I could tell, Mum was very happy there (she died in July 2021) and, from the outside, it certainly seemed that she was well treated and looked after, particularly through the difficult times of the Covid-19 pandemic. There was never any feeling of institutionalism, and all of the staff with whom I interacted were friendly as well as efficient. The fact that, when I visited, the staff knew who I was, and who I'd come to see, showed me just how personal the approach was. I think Brookfields could be summed up as "Large enough to be efficient, but small enough to be homely".

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Brookfields Private Nursing Home Ltd

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Funding & Fees Guide for Brookfields Private Nursing Home Ltd

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