Review from A B (Friend of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience

Brookfields is a very friendly home. Whenever I telephone I am always spoken to in a very helpful and friendly way. When I visit I am always made very welcome. My friend is very happy at Brookfields and is extremely well looked after. The staff are well aware of how much she misses her husband with

whom she shared a room.

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Review from Veronica T (Niece of Resident) published on 27 May 2021
Submitted via Postal Card • Report

Overall Experience

My first visit - and so impressed! My 93-year-old uncle is so happy, well cared for and comfortable (after a lifetime in his own home) that my fears for his welfare, following the death last year of his wife, have been completely dispelled. Our meeting in the pod (more like a comfortable Wendy house

than the shed I was expecting!) was such a happy, relaxed occasion. So thank you all, from manager down - or up!

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Review from Philip R (Son of Resident) published on 17 May 2021
Submitted via Postal Card • Report

Overall Experience

My mother has been in Brookfields for a couple of years now, and has settled extremely well and appears to be in the best of health. The staff and food are excellent, and during the last 12-months during Covid, the staff have worked hard to keep Covid out while allowing visits by relatives.

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Review from Melanie R (Daughter of Resident) published on 17 May 2021
Submitted via Postal Card • Report

Overall Experience

The care and compassion shown by every member of the Brookfields team, both nursing, care and non-medical has been fantastic. At every occasion, me and my family felt genuinely and sincerely cared about, as much as our Mum. Truly, after leaving the hospital, Mum could not have been cared for any better,

and for that, we thank all the Brookfields team.

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Review from T S (Daughter of Resident) published on 17 May 2021
Submitted via Postal Card • Report

Overall Experience

I feel continually reassured that the staff at Brookefields really do care about their residents. Having two family members at the home, I have regular contact with the staff, and all are friendly and professional. The nursing and management staff are always available to speak to no matter what the

issue is. The home has really looked after the residents throughout the pandemic and has always put their health and welfare first. No words can cover the gratitude that my family feels towards the home and all the staff who has played an important role to keep my family as safe as possible. The home is warm, welcoming and clean, and has a real homely feel. I can't recommend it highly enough.

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Review from Sarah L (Daughter of Resident) published on 16 April 2021
Submitted via Website • Report

Overall Experience

I have complete satisfaction that my mother is very well looked after and provided for twenty-four hours a day. Her needs are always met with a very high standard. She is always happy and still assures me that she made the correct decision to move into the home.

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Review from Sue P (Daughter of Resident) published on 31 March 2021
Submitted via Website • Report

Overall Experience

My father was not at Brookfields for many weeks, but the change in him was amazing within just three days of being there. He was no longer distressed and crying, but at times almost cheerful, despite his frailty. The staff were truly caring and concerned and did all they could to make him comfortable.

They were in the process of reviewing his medical care properly and looking at him as an individual.
Sadly, Dad passed away in mid-February, but I feel he was able to slip gently away because he could relax and know he was being truly cared for. All this despite the staff having to deal with Covid (though Dad did not succumb to that).
My mother had been here for 8 years, until 10 years ago, and some staff still remembered her, and Dad's daily visits to her.
I can't recommend this Home highly enough; it is what they all should be like, but sadly are not.

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Review from Anne M (Daughter of Resident) published on 10 December 2020
Submitted via Website • Report

Overall Experience

My Mother was resident at Brookfields for 3 years. She received excellent care from all staff during this time. The home has a wonderful friendly and welcoming style and promotes ongoing involvement of family members and friends.
Whilst she was well enough, Mum enjoyed the many activities on offer,

including shopping trips, film nights, crafts, quizzes and bingo. Mum also enjoyed the parties and many celebrations organised by Brookfields.
Although the recent 'lockdown' periods have been very difficult for all concerned, I feel that the staff made every effort to facilitate contact by FaceTime, telephone calls, garden and window visits and controlled visits in person when necessary.
I am very grateful for all the care, compassion and love demonstrated to Mum. Many thanks to the real 'A' team.

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Review from Ruth B (Daughter-in-law of Resident) published on 1 December 2020
Submitted via Website • Report

Overall Experience

Brookfields provided a ‘personal-centred’ package of care and love for the last three years of her life. She was treated like family. Having been heartbroken that we could no longer care for her in our own home due to her complex needs, we could relax, knowing how well she was being looked after. When

my mother-in-law died, her end of life care was also superb, allowing her the luxury of a peaceful, comfortable death which anyone would wish for themselves.
Also how much trouble they went to in organising trips out for her, eg garden centre, shopping etc, as well as activities on the premises eg Bingo, feeding lambs in the day room!
Well done Brookfields, and thank you!

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Review from Jill B (Daughter of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience

Our Mum was admitted to Brookfields in Jan 2017, with a prognosis of 6 months. Through the care and attention that she received, plus her own strong will, she managed to fight her cancer for a further 3.5 years, improving enough to be able to spend time out with family, visits from friends, and to meet

a new great-grandson for the first time. As family members, we were always made to feel welcome and the staff was very supportive when Mum became very ill earlier this year. The care she received in her final days was full of love and gave her the dignity and peaceful end that she deserved. Throughout her stay at Brookfields, she enjoyed her relationship with the staff members and made some new friendships with some residents. She was able to contribute to the regular resident's forums - she never had a problem letting people know her views! The home was always very clean and there was a good choice of food available to meet a range of tastes.

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Review from Pat S (Daughter of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience

My Mum has been at Brookfields for the last 5-years. The care she has received is excellent. She needs a lot of help on a daily basis, and the staff are very kind and caring. The food is very good and varies weekly. Mum's room is lovely, spacious and kept spotlessly clean.
The testing times we are

experiencing at present have been difficult for us all, as my sister and I have not been able to visit Mum due to the coronavirus. We phone regularly for an update on Mum, and the staff are always very reassuring and cheerful. They are doing an amazing job, and we really appreciate how much they are having to deal with at the moment. Thank you all. Hope to see you all as soon as it is safe to come back!

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Review from I C (Husband of Resident) published on 11 November 2019
Submitted via Postal Card • Report

Overall Experience

My wife, suffering from terminal cancer, was admitted with minimum delay and maximum care, understanding and efficiency. She experienced professional care, given in a competent but understanding way which made her passing as comfortable and sympathetic as possible for her and her loved ones. She never

had the opportunity to experience all the homes facilities, but her room, bathing and food, and all nursing and care arrangements were first class.

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Review from Mary G (Resident) assisted by family/friend published on 27 July 2018
Submitted via Postal Card • Report

Overall Experience

I came here 3 years ago to Brookfields and was needful of nursing care. since then, with the help and encouragement of well qualified staff, I have now reached a partial mobility and am able to make use of the activities and trips out. This is a happy home run by a caring family.

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Review from Kate P (Daughter of Resident) published on 7 March 2018
Submitted via Website • Report

Overall Experience

Brookfields were recommended to us when we were looking for end of life care for our father. From the very first phone call, they were so helpful and our father was admitted the following day. All the staff - whether they were nurses or domestic staff were lovely, they made time to spend with everyone.

The food was lovely and the catering staff would make anything that was asked of them. Unfortunately, our father was only there 5 days but words cannot express how fantastic all the staff were. They were so incredibly friendly and caring. They made a difficult time so much better and we will never be able to thank them enough.

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Review from Sue C (Daughter of Resident) published on 12 February 2018
Submitted via Website • Report

Overall Experience

Brookfield's Private Nursing Home Ltd is an amazing care home, with nursing. I looked at many homes when trying to find a home for my mum and Brookfield ticked all the required boxes. All staff are extremely well trained, and nothing is too much trouble for them. Staff are able very quickly to spot

minor changes in residents which if not addressed could quickly escalate into major health issues. All staff without exception spent time listening to resident’s needs and act accordingly. Regular resident activities including trips out are arranged for residents, and family events also take place at key times of the year. Resident and family meetings also take place where any concerns or suggestions are taken on board with amazing speed. The family are always kept fully informed of any changes in their relatives care needs and care plans are regularly shared with the resident and family. The care in Brookfield is exemplary. I know my mother is in very safe hands.

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Review from Diane B (Daughter of Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience

My mum loved it at Brookfields Private Nursing Home Ltd. The staff were amazing they made my mum really happy. The food was fantastic, all homemade and really tasty.

Brookfields Private Nursing Home Ltd is fantastic, I couldn't even fault it.

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Review from Ron M (Son of Resident) published on 2 October 2017
Submitted via Website • Report

Overall Experience

My father spent a short time at the Brookfields before he passed away. The care and support he received was wonderful and I cannot speak too highly of the staff. The cleanliness and ethos of the home is second to none.

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Review from Sally W (Daughter of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience

This nursing home is very welcoming and friendly, nothing is too much trouble.
The staff were very respectful of my mother's dignity and gave her the warm feeling she was amongst friends.
The flexibility over room set up and personal furniture was comforting.
The food and drink offered was good with

good accommodation of tastes, fads and favourites.
After mother passed away I was very comforted b by the owner and staff.
I would recommend this home very highly.

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Review from Hilary G (Daughter of Resident) published on 3 March 2017
Submitted via Postal Card • Report

Overall Experience

Mum received a warm and proficient welcome to Brookfield's Private Nursing Home after a few weeks of less than competent care. She remarked how safe she felt here. She has been treated with dignity, real care and compassion. Staff have always responded to requests and been available for discussion as

required. As a family, we have felt confident that mum is being well cared for. The quality and friendliness of all the staff have been very good. Thank you

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Review from B C (Niece of Resident) published on 3 March 2017
Submitted via Postal Card • Report

Overall Experience

My Auntie has been residing in Brookfields Private Nursing Home Ltd for nearly 4 years and from the start, I was impressed with the standard of care given to her. I have visited other homes so have been able to compare the care and facilities given to the residents. The staff are very friendly and attentive

and try to involve the residents in activities suitable to their needs.

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Brookfields Private Nursing Home Ltd

Care Provided by Brookfields Private Nursing Home Ltd

Good to Know

Funding & Fees Guide for Brookfields Private Nursing Home Ltd

Facilities