Rykneld View

410 Burton Road, Derby DE23 6AJ
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9.8 25 Reviews
  • Rykneld View, Derby
Rykneld View Nursing Home is committed to providing quality professional nursing care. Individually tailored to meet the needs of each resident.

The home is situated in Derby, just a short distance from the city centre and is run by a team of highly skilled staff who look after each resident in a professional and respectful manner at all times.

Mealtimes are an important part of the day and the team take the time to assess every resident’s individual tastes and dietary requirements.

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Care Provided by Rykneld View

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Primus Healthcare Ltd
  • Person in charge
  • Natalie Warren (Manager)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (28)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for Rykneld View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,300
    • Self-Funded Residential Dementia Care £1,000 – £1,300
    • Self-Funded Nursing Care £1,000 – £1,300
    • Self-Funded Nursing Dementia Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,300
    • RESPITE Self-Funded Nursing Care £1,000 – £1,300
    • RESPITE Self-Funded Nursing Dementia Care £1,000 – £1,300

  • Please note these are just an estimated range of costs.
    Please contact Rykneld View directly to discuss costs and assessments.
  • (these prices are only a guideline, please contact Rykneld View to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Rykneld View has an "open door" policy , visiting can be at any reasonable time day or evening. Residents lunch time is at 12.30 if family would like to sit with relatives during this time they are most welcome.


  • Parking

  • Large car park for multiple cars parked totally at the owners risk.


Rykneld View Reviews (25)

Total of 25, showing 1-20
9.8

Rykneld View has a Review Score of 9.8 (9.822) out of 10, based on 11 reviews in the last 2 years. Over all time Rykneld View has 25 reviews.

Overall Experience

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Date Published

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Review from Sue C (Daughter of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most outstanding aspect of Rykneld View is the staff. They are totally focused on the residents' care and never give up trying to do their best for them. I never met one member of staff who didn't treat Mum kindly and with the utmost respect and I was often amazed at how cheerful they were, even
when dealing with the unpleasant bits of the job. Sadly Mum had Dementia but as her condition deteriorated and her needs increased, it gave her family great comfort to know that she was being cared for so well.
A special mention must go to the home's Activity Co-Ordinator, what a truly amazing human being she is. She understands the needs of each resident and always goes the extra mile for them. Mum loved her and it was lovely to see how happy she was at her 90th birthday party in August.
Sadly Mum died on 3 November 2024 but she was not alone and the last year of her life was the best it could have been thanks to the wonderful staff.
Thank you all from the bottom of my heart.

Reply from Natalie Warren, Manager at Rykneld View

Thank you for your kind words. It was our absolute pleasure to care for Mum. She lit up the room with her big cheeky smile. Not only caring for Mum but getting to know the family too and hearing all the stories about Mum's life. You have been a huge support to the home joining in with all the events and enjoying all the celebrations with us. Our Activities Co-Ordinator is a very special person and plays a massive part at the home, we are privileged to have her working with us. I will make sure to pass on your comments to the teams involved. You are all always welcome at Rykneld. Hope to see you in the near future.


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Review from J J (Daughter-in-law of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at Rykneld View for several months. As a family we are so pleased how happy and settled she is. It is very much down to how professional and compassionate all the staff are with her care. Creating a fantastic atmosphere, all her needs are catered for which is a great
comfort to us. There is a fantastic interaction with all the residents organising daily activities and social events. The home is very welcoming to all the family which makes visiting a lovely experience. Would have no hesitation in recommending Rykneld View.

Reply from Natalie Warren, Registered Manager at Rykneld View

Thank you for your lovely comments. I will pass these on to everyone involved. It is an absolute pleasure to care for your mother-in-law and also to get to know the family.


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Review from Russell J (Son of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for looking after and caring for my elderly mother. As it is the little things that matter to someone who is elderly.
It is the events and social interactions that can make for a pleasant and enjoyable experience, not just for my mother but for the residents as a whole.
The day-to-day experiences
and interactions that can make for a pleasant day.
Thank you again for caring and sharing these experiences with my mother to make her stay a happy and pleasant experience.
Kind regards.

Reply from Natalie Warren, Deputy Manager at Rykneld View

It is a pleasure to get to know Mum and you all as a family. We thrive at making these days their best days. We appreciate all your support as a family. I will pass all your comments on to the staff. Thank you for taking the time to do this review and supporting us.


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Review from Neal J (Son of Resident) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rykneld View was one of our options when looking for a nursing home for our mother who has complex health needs. As soon as we visited to have a look around we knew we didn’t need to look any further. The family agreed that this was the ideal place because it was well equipped to deal with mothers'
every need. The room available to us was spacious, clean and very well-presented. The management spent time with us and came over as being very professional and compassionate. This stood out. Everyone from management through to activity Co-ordinator, carers and even the onsite handyman are so welcoming, caring and friendly that it creates a wonderful family-like atmosphere within the home. There are plenty of activities and everyone is encouraged to get involved. Our mother has been there for two months now and we are all highly satisfied. Everyone from management down deserves credit as they do a fantastic job and we as a family can sleep at night knowing our mother is in safe and caring hands.

Reply from Natalie Warren, Deputy Manager at Rykneld View

Thank you for the very kind words. I will pass this on to all the staff. Mum is a pleasure to care for and we are glad you put the trust into Rykneld View and allowed us the chance to get to know Mum and the family. Thank you for the nice comments and all the support you offer us.


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Review from Louisa A (Daughter of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff and facilities to be outstanding. The care and compassion they have shown my dad since he's lived here is second to none. I have absolutely no concerns or worries where my dad's welfare is concerned. Since my dad has been here, he has improved enormously and is very happy here.

Reply from Natalie Warren, Deputy Manager at Rykneld View

Thank you for your review. It is a pleasure to take care of Dad; he brings happiness and laughter to the home. They become like family to us, and I am glad you have no worries or concerns while Dad is in our care. Not only do we get to know Dad, but we get to know the rest of the family, too, which is a bonus. I will pass all your lovely comments on to the staff involved.


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Review from Lisa H (Daughter of Resident) published on 27 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has only just joined the care home, he was recently in another - the other never did anything with home at all, he was just left in bed 24/7. What a glorious change Rykneld View Care Home is, overwhelmed with happiness from all the staff, my dad gets up in a chair to be with other residents.
Today the local nursery children came to visit, it was lovely to witness such a beautiful afternoon filled with singing and laughter. My dad's last few years will now be blessed and not worried, 100% bless you all.

Reply from Natalie Warren, Deputy Manager at Rykneld View

Thank you for your kind words, I will pass this on to all staff here. We are so thankful that Dad has become part of the Rykneld family. It is a pleasure to be part of Dad's later years and get to know him and the family.


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Review from Jill B (Daughter of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff at Rykneld View are so friendly with me and my mum, they are very caring, polite and experienced. The rooms are clean and tidy with a tv in every room. They provide activities for all residents with special days like an owl came to visit, and games for all. The meals are good with a
choice. I am allowed to telephone them when I like to check on Mum if there is anything I need to know they call me. I would recommend this caring home.

Reply from Natalie Warren, Deputy Manager at Rykneld View

Thank you for taking your time to give us a review. I am glad you are happy with the care home choice for Mum and you all feel welcome. I will pass these lovely comments on to all the staff. It is a pleasure to be able to get to know Mum and take care of her. Warmest regards, Natalie.


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Review from H D (Niece of Resident) published on 7 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been at Rykneld for three years. The home is bright and clean, and there is a friendly and homely atmosphere.
Residents' wishes are respected (for example, whether they wish to be in communal areas or stay in their rooms, what they want to wear etc). The review policy states that staff
should not be named, so I cannot mention particular people for their thoughtful acts, but I can tell you that the staff are extremely kind and put a lot of thought into trying to improve residents' lives.
Throughout the difficult times of Covid restrictions, Rykneld has put the safety of the residents first and operated a very stringent set of measures to ensure that infection did not get into the home. Whilst this was frustrating from the point of view of seeing loved ones, looking back, I feel they acted to the best of their guidance, and it must have been a dreadful time for the staff, so they deserve our thanks for their dedication to their jobs at that difficult and stressful time.

Reply from Natalie Warren, Deputy Manager at Rykneld View

Thank you for the lovely comments. We aim to keep all our residents and relatives that visit the home safe, even in difficult times. We pulled together as one and came out the other side. It is a pleasure for all at Rykneld View to care for your aunt; she is a big part of the home. I will pass your thanks on to everyone involved.


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Review from S H (Friend of Resident) published on 1 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager at Rykneld View is amazing - she consistently goes above and beyond, and under her direction, they have a fantastic team. We would not hesitate in referring friends and family members to them. Thank you.

Reply from Natalie Warren, Deputy Manager at Rykneld View

Thank you for your kind comments. I will pass your comments on to everyone involved.


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Review from Tina G (Daughter of Resident) published on 1 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum needed to go into a residential home until she could get back on her feet after a fall at home. She was living on her own after my dad passed away in 2020. After a few weeks, my mum got her spark back which we hadn't seen since my dad had passed away. This was down to the staff; they were friendly
towards my mum and really helped her. Nothing was too much for them. You could see they cared about my mum.
After a while, we knew my mum wasn't going to go home, and the staff was so good with my family.
In the last week of my mum's life, the staff let all the family come and see my mum at any time of day, and they could stay as long as they wanted. At one point, the room was full.
The Rykneld View staff was fantastic and that is down to all the staff. It isn't as expensive as some residential homes, but it is good for people that can't afford thousands a week.
Thank you to all the staff at Rykneld View.

Reply from Natalie Warren, Deputy Manager at Rykneld View

Thank you for your kind words. We thrive in making the life of others the best possible. I will pass all your comments on to all the staff. We are extremely grateful to have had the chance to get to know Mum and care for her.
We wish you all the best in the future. Thank you for putting your trust in Rykneld View.


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Review from Sharon W (Daughter of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum became a resident at Rykneld View Care Home in June 2022, being in Rykneld View was a positive move, it was a welcoming and friendly atmosphere from all members of the staff which enabled her to flourish and become alive, her memory became sharp again. She liked to join in with the activities and
if couldn’t alone be, supported by a member of staff. Mum was happy there until she sadly came to the end of her life in June 2023.
The standard of care from going in and being looked after to being nursed at the end of her life was professional, compassionate, caring and friendly to both Mum and the family and was always made to feel welcome.
The home was always clean and smelt nice. My only criticism is that it looks tired and needs updating.

Reply from Natalie Warren, Deputy Manager at Rykneld View

Thank you for your lovely comments, I shall pass them on to all the staff. Your mum is a massive part of our home and will always be missed dearly.
It's been an absolute pleasure to care for Mum. Thank you for allowing us to. We wish you and the family all the very best for the future. Warmest regards.


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Review from Lesley H (Daughter of Resident) published on 30 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the care provided to both my parents. The staff are helpful, friendly, efficient and caring. The home is also clean, tidy and well run, and we are always welcome. I like the staff being so approachable and easy to talk to. They were especially careful during Covid lockdowns, and
we appreciate that.

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Review from Mark T (Son of Resident) published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rykneld View offers an exceptionally high degree of professional, caring, and friendly care service for my father. I am a former cabinet member for Social Services and Public Health on the Derby City Council and I am of the view that Rykeneld View is an excellent nursing and care provider.

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Review from J C (Daughter of Resident) published on 1 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find Rykneld View a very friendly home with a nice atmosphere and lovely, friendly staff. My mum is happy there and she is being looked after very well. Also, the food is very good. They have made my mum's anxiety a lot better since she has been in there. Top marks.

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Review from Rachel T (Daughter of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was a resident at Rykneld View from November 2015 until December 2020 when she sadly passed away. My Mum was always treated with kindness and respect and was a very much loved resident. We too as her family were always made to feel welcome, and it was always a pleasure to spend time at the home,
not only with my Mum but also getting to know all of the remarkable Team along the way. I always knew that Mum was safe and well cared for, even more so during the difficult times created by Covid 19, and for that, I will always be grateful.

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Review from Pauline W (Niece of Resident) published on 9 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt lived at this home for four years. She was not the easiest person to get on with. But she was treated with care and consideration. If she was feeling ill, she was quickly looked after. In the end, she looked on the home as her home.

Reply from Nicola Wilson, Registered Manager at Rykneld View

Thank you so much for your kind words. It is always our aim to ensure that the residents feel at home.


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Review from David G (Son of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When she entered Rykneld in April 2017, we were advised by the hospital that it would be for palliative care. She thrived in the home, put on weight, and lived for four years. She had a good relationship with the staff, who care for her well. Although lately, there was a large turnover of staff, they
seemed to take on the caring attitude. They could have been better at communicating with me as things changed and I was often surprised on visiting. More stability with management may have helped.

Reply from Nicola Wilson, Registered Manager at Rykneld View

Thank you for submitting an honest review. Whilst we may not always get everything right, all of our staff do their best every day to ensure that our residents are well cared for.


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Review from Elaine B (Daughter of Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Rykneld View highly enough. My mother was a resident for over two years, and although confined to bed most of the time, was always well cared for, clean, comfortable and happy. We cannot thank all staff enough for their care whilst we were unable to visit due to Covid restrictions,
and their nursing during her final weeks.

Reply from Nicola Wilson, Registered Manager at Rykneld View

Thank you for your kind words, it means a lot to all of our staff to know that their dedication and care is appreciated.


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Review from Julie J (Daughter-in-law of Resident) published on 7 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

After having a stroke my mother-in-law was discharged from hospital to Rykneld View. This was a difficult time for the family particularly with the impact of COVID-19. We chose the home because on the website it claimed to cater to stroke and dementia patients. After about a month we were informed that
they could not meet my mother-in-law’s needs. Eventually, she had to move to a different Nursing home. Her needs had not changed from discharge from the hospital. It was an extremely upsetting experience for us especially seeing the injuries she sustained after a series of falls. Please Rykneld View does not accept patients in the future and then decide you cannot cater for their needs. It is an extremely difficult decision putting a loved one in a nursing home and we did not expect that after 6 weeks she would have to move. Please sort out your website which says challenging behaviour, dementia and stroke care, you clearly can’t provide this or my mother-in-law would not have had to be moved.

Reply from Nicola Wilson, Registered Manager at Rykneld View

I am sorry to hear that you feel this way about the care that your mother received whilst in our home. Unfortunately, as the new manager in post here, I cannot comment on the admission process and what information you were given. However, as the new manager at Rykneld View, I would like to offer you and your family our sincerest apologies for any upset and concern that you experienced, and offer you my personal reassurance that this website will be updated with the appropriate information for future families reference.


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Review from Michael S (Son of Resident) published on 15 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The most important thing I can say about this home is that all the staff care, whether they are management, nursing and care staff or the support staff. As a family, we feel lucky to have found a home that we feel happy for Dad to stay in where he is safe and cared for.

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Current Review Score: 9.8 (9.822)

Overview of Review Score

The Review Score of 9.8 (9.822) out of 10 for Rykneld View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.822 for Rykneld View is calculated as follows: ( (107 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 129 Ratings = 4.822

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rykneld View is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Natalie

Natalie Warren

Job Title: Manager

Joined: 2020

Our Manager has consistently worked in person-centred roles, always striving to make a positive impact on people's lives and consistently going the extra mile. The care sector has proven to be the ideal platform for utilizing her skills effectively and consistently surpassing expectations.


With a genuine passion for making a difference and a dedication to going above and beyond, Natalie embodies the values that define exceptional care. Natalie says, "Rykneld View is not just an ordinary nursing home. It's a big family with warm smiles, lots of laughs, excellent care, and big hearts. Nothing makes me happier than seeing my resident’s smile!"


Frequently Asked Questions about Rykneld View

What types of Care is Rykneld View registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rykneld View provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Rykneld View have?

There are 31 Single Rooms.

What are the Facilities & Services at Rykneld View?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rykneld View to the centre of Derby?

1.0 mile(s) as the crow flies, distance by road may be significantly further.