The Park Residential and Nursing Home

40 St Marks Road, Derby DE21 6AH
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9.4 88 Reviews
  • The Park Residential and Nursing Home, Derby
The team at The Park are what makes this care home special, providing residential, nursing, dementia, palliative and respite care, which can be pre-booked in advance. They are dedicated to enriching the lives of their residents each and every day, and embrace family and friends into life in the home.

The gardens at the home, run by not-for-profit leading care provider Sanctuary Care, are absolutely stunning and are the perfect place to relax with loved ones, who are welcome to visit at any time.

They are landscaped with wheelchair-friendly pathways, sensory planting and a vegetable patch, for residents who enjoy a spot of gardening. They are a wonderful space to enjoy gatherings in the summer. Some of the ground floor bedrooms also have patio access direct to the gardens.

Mealtimes are a highlight of the day for so many residents, with an excellent chef who makes delicious, nutritious meals, and home-baked treats for afternoon tea each day. If residents don’t fancy what’s on the menu, there are lighter bites available so don’t hesitate to ask.

There are welcoming lounges to socialise in and enjoy activities, as well as a hair salon, for the residents to enjoy regular appointments with a mobile hairdresser, as well as a spot of pampering.

At The Park there are a range of activities on offer, from painting and reading in the library, to baking and gentle exercise.

The bedrooms are tastefully decorated, and the residents are encouraged to bring small items of furniture, pictures and ornaments so the devoted team can support them to make their rooms their own.

The home is situated in a residential area, close to shops and a library and there is a large car park, which makes visiting so easy.

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Care Provided by The Park Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Juliet Gardner (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (42)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for The Park Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,144
    • Self-Funded Nursing Care from £1,364
    • RESPITE Self-Funded Residential Care from £1,144

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1144 and for nursing care £1364, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact The Park Residential and Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

The Park Residential and Nursing Home Reviews (88)

Total of 88, showing 41-60
9.4

The Park Residential and Nursing Home has a Review Score of 9.4 (9.444) out of 10, based on 29 reviews in the last 2 years. Over all time The Park Residential and Nursing Home has 88 reviews.

Overall Experience

  • 52
  • 29
  • 5
  • 0
  • 2

Date Published

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Review from M H (Husband of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the first time we have had any experience with a nursing home and we have found that all the staff are very helpful, polite and caring. We would definitely recommend The Park nursing home if we were asked by someone.

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Review from Susan H (Daughter of Resident) published on 1 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very comfortable with all tests and Covid rules being done here. We were made to feel very welcome on all visits. The staff were always aware of where the residents were at all times when the confused people went on walkabout. Staff patience was always evident. Nothing was ever too much trouble for
the staff/ Whether it was something for us as a family visiting or a request for Mum. They are a lovely hard working and caring team.

Reply from Fae Doherty, Senior Marketing Officer at The Park Residential and Nursing Home

Thank you so much for your kind words about our home and team - it is so appreciated! Best wishes, Fae.


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Review from Maggie P (Daughter of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was angry and upset when she was first at The Park. Gradually, she has opened to the love and attention of the staff. Mum was depressed and grumpy at home, and we were constantly on edge as her daughters - and not living near her. Mum is now replaced, dare I say, happy, and is physically and mentally
so much stronger. Thank you to all those skilled and loving carers and all staff.

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Review from Ivor B (Husband of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I will recommend the Park for its friendly staff, good food and care to my wife.

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Review from P P (Son of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, we have been very pleased with the care provided to our mum. She seems happy and very settled. It's clear she has a good relationship with many of the staff, who always have a friendly disposition.

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Review from Valerie E (Daughter of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have found "The Park" to be a good home for mum. She has received excellent nursing care. The staff are approachable, friendly, and caring.

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Review from F N (Sister of Resident) published on 19 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited The Park Residential and Nursing Home on the 30th of April 2021. The purpose of my visit was to see my brother, who I have not seen for over six months. The staff at the home were very efficient and welcoming, testing me for Covid-19 before I was allowed to see my brother. I was very happy
with the conditions in the home and in the room in which I met my brother. The appointment time adhered to, and I was able to see my brother for one hour.

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Review from Stephen R (Son of Resident) published on 15 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although we were reluctant to put mother in a nursing home, she really needed full-time care, which we could not provide. My father-in-law spent 6-years in the same nursing home, so we knew the quality of care provided.
I always find the staff very kind and respectful to both myself and my mother.
They ring us if they need to, always answer any questions we may have. Of course, things are very difficult at the moment, but hopefully, as things improve, visiting will also improve so my mother can see all her relatives instead of just me.
Overall, we are extremely happy with the care provided to my mother.

Reply from Fae Doherty, Senior Marketing Officer at The Park Residential and Nursing Home

Thank you for your kind words about our home and team at The Park, they are so appreciated. Best wishes.


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Review from J C (Daughter of Resident) published on 22 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first meeting with a member of your staff, I knew that my dad was in safe hands! Everyone I came into contact with was pleasant, accommodating and seemed happy in their work. My dad was nearing the end of life, and I believe his stay was made as comfortable as possible. Thank you for everything
you did to make it possible for me and my family to visit him in these difficult times.

Reply from Fae Doherty, Senior Marketing Officer at The Park Residential and Nursing Home

Thank you for such kind words about our home and team - we really appreciate it. Best wishes.


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Review from D D (Son of Resident) published on 14 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcoming, friendly. Excellently managed with a committed and motivated team. Very accommodating of individual requirements and needs as well as those of relatives. Nice gardens, food looks good! Suspect staffing levels, especially at night, make for hard work, but never the less, have found The Park
to be extremely good and would recommend.

Reply from Fae Doherty, Senior Marketing Officer at The Park Residential and Nursing Home

Thank you for taking the time to review our home and for your kind words.


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Review from J M (Daughter of Resident) published on 10 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't praise The Park Residential and Nursing Home enough. The staff are amazing always there to help. They have been so good during the Covid-19 situation keeping the residents safe and well and also keeping you well informed of what's happening. I can't thank the staff enough for what they do for
my mum.

Reply from Fae Doherty, Senior Marketing Officer at The Park Residential and Nursing Home

Thank you for your kind words about our home and team, they will really appreciate it. Best wishes, Fae.


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Review from Keith M (Nephew of Resident) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have an uncle and auntie in care, they are both looked after very well. All the staff are very friendly and caring and they treat them with care and dignity. My aunt went on a couple of day's out and loved them. All the staff do a good job, thanks to you all.

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Review from K W (Resident) published on 20 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very friendly, everything was clean and the meals very lovely.

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Review from J W (Daughter of Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Variable depending on which staff are on. Language can be very offensive at times. Activities are pretty non-existent, a bit hit and miss.

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Review from Sylvia C (Wife of Resident) published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I and my family have been very happy at the treatment given to my husband and ourselves. The carers are first class, very patient and polite. The food is very good and always looks tasty. My husband is always dressed well and always shaven etc. The management are helpful and polite. On the whole, a
well-run home. Thanks to them all.

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Review from Stephen T (Son of Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was reaching the end of his life. The care and compassion by all at The Park was outstanding. I consider myself so fortunate for my father to receive this kind of care.
Thank you does not seem adequate.
God bless you all.

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Review from Sally-Anne B (Daughter of Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad had to go into a home as mum couldn't look after him anymore. One is soon to be 83 and one 80. We picked The Park on recommendation from others. It was the best thing we've done Dad is happy, very well looked after in every aspect. Mum is more relaxed too. Excellent all round.

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Review from John A (Friend of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a friend of a resident, I was very impressed with the care he received.

Reply from Fae Doherty, Senior Marketing Officer at The Park Residential and Nursing Home

Dear John, thank you for taking the time to review our home and for your kind words about our care. Best wishes, Fae.


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Review from Teresa W (Daughter-in-law of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother in law has been staying at the care home for seven months. She is settling well and has full support from staff when needed.
The caring nature of all staff here makes it homely for residents.

Reply from Fae Doherty, Senior Marketing Officer at The Park Residential and Nursing Home

Dear Teresa, thank you so much for your kind words about our home - we are so pleased to hear how well your mother-in-law is settling in. Best wishes, Fae.


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Review from Robert S (Brother-in-law of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Park Residential is the best I have seen. I have seen care homes for my mother and father, mother-in-law and visited others but The Park is the best for cleanliness.
Lovely staff and care of residents.

Reply from Fae Doherty, Senior Marketing Officer at The Park Residential and Nursing Home

Dear Robert, thank you for such kind words about our home - we really appreciate your feedback! Best wishes, Fae.


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Current Review Score: 9.4 (9.444)

Overview of Review Score

The Review Score of 9.4 (9.444) out of 10 for The Park Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.444 for The Park Residential and Nursing Home is calculated as follows: ( (213 Excellents x 5) + (79 Goods x 4) + (28 Satisfactorys x 3) + (2 Poors x 2) + (11 Very Poors x 1) ) ÷ 333 Ratings = 4.444

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Park Residential and Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (7)

Juliet

Juliet Gardner

Job Title: Home Manager

Joined: 2023

Having worked in care for over 20 years, within community and care home settings, Juliet qualified as a nurse in 2008.


Very quickly she realised her passion was caring for older people and she has proudly managed care homes since 2012, creating that ‘home from home’ experience for her residents.


Juliet is delighted to have joined The Park and Sanctuary Care, which she describes as a “quality-orientated and person-centred organisation” to support those who live, work and visit The Park.


Charlotte

Charlotte Brady

Job Title: Care Assistant

Joined: 2018

I have worked at The Park for 6 years it’s like my extended family - I love taking care of and looking after all the residents.


Elaine

Elaine Waldrom

Job Title: Care Assistant

Joined: 2019

I love care and have always loved working with the elderly. I like to see them all smile, it makes what I do so worthwhile.


Erin

Erin Naylor

Job Title: Care Assistant

Joined: 2018

I have worked at The Park for 5 years and I love caring for our residents - it keeps me smiling all day.


Tony

Tony Keeling

Job Title: Maintenance Man

Joined: 2009

I have worked at the park for 14 years and it gives me such satisfaction doing different jobs every day. I also love chatting with the residents.


Susan

Susan Horvatt-Szovati

Job Title: Administrator

Joined: 2019

I have worked at the park for 4 years. I love the variety of the job, no one day is the same. Our team are lovely and the residents are a dream.


Claire

Claire Ridley

Job Title: Chef Manager

Joined: 2021

I have worked at The Park for two years and enjoy cooking for our residents and spending time with them.