The Laurels Residential and Nursing Home

77 Nottingham Road, Spondon, Derby DE21 7NG
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9.8 57 Reviews
  • The Laurels Residential and Nursing Home, Derby
The team at The Laurels, many of whom have been with the home for over 10 years, are devoted to enriching the lives of their residents.

As well as providing residential, dementia, nursing and palliative care, they also offer respite care breaks, which can be booked in advance.

There are so many activities to enjoy, from baking and quizzes, to games on the Magic Table, an incredible piece of technology designed for people living with dementia to play interactive light games, which encourage gentle movement and some healthy competition!

The team are passionate about supporting residents to have a very active role to play in how their home is run, with resident ambassadors who enjoy supporting the home manager to interview potential staff and welcoming new residents and their families.

This summer the team and residents have loved growing their own fruit, vegetables and herbs in the garden, which they have proudly harvested for the chef to use in the kitchen, giving them such a sense of achievement and purpose. They grew everything from onions and tomatoes to strawberries and blackberries. Some of the residents enjoyed helping the chef to prep the vegetables for lunch and making fruit milkshakes and cocktails.

In the dining rooms, the residents enjoy delicious home-cooked meals, from roast dinners with all the trimmings to fish and chip Fridays and freshly baked cakes for afternoon tea. A firm favourite are the chef’s home-made chocolate fudge and cheese scones!

The local community are embraced into life at The Laurels, with students from local schools and colleges regularly visiting, as well as community volunteers who love taking part in activities.

The home also has a hair salon, for regular appointments with the mobile hairdresser. And there are welcoming lounges for the residents to enjoy activities and spend time with loved ones, who are welcome to visit at any time.

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Care Provided by The Laurels Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Sheila Clay (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2000

Funding & Fees Guide for The Laurels Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,144
    • Self-Funded Nursing Care from £1,364
    • RESPITE Self-Funded Residential Care from £1,144

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1144 and for nursing care £1364, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact The Laurels Residential and Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

The Laurels Residential and Nursing Home Reviews (57)

Total of 57, showing 1-20
9.8

The Laurels Residential and Nursing Home has a Review Score of 9.8 (9.756) out of 10, based on 14 reviews in the last 2 years. Over all time The Laurels Residential and Nursing Home has 57 reviews.

Overall Experience

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Review from I B (Nephew of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The facility is well-designed and organised so resident so residents can feel at home while still having all the care and support they need. When visiting my uncle I was impressed by the number of staff on duty and their friendly and caring ways. All the staff were very compassionate and helpful to
my uncle and the family. Thank you.

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Review from Ian W (Husband of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff look after the residents very well. The food is good and varied. It is always warm and comfortable. The home is well-decorated on the inside but the outside could do with a little attention. I would recommend it to anyone looking for a care home for a family member.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you so much for your kind words and recommendation. We're so pleased to read your comments about the caring staff, home-cooked food, and the overall comfort of the home. We're also grateful for your feedback on the exterior and are pleased to share that following some external works last year, we have more improvements planned for this year, to ensure that both the inside and outside continue to meet the highest standards.


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Review from R M (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is in very poor health and I was dreading Xmas. Most likely her last Xmas with us and also her first one in a care home. Honestly, the home couldn't have done more to ensure the festivities were filled with love, joy and fun. A member of staff dressed as Santa on the day and me and my sister
cried happy tears when he surprised my mum with a visit on the big day. This epitomised the exceptional care my mum receives at the Laurels. The Manager's door is always open and welcoming should I have worries about my mum. What I thought was going to be a sad place to visit has become my happy place, as I make treasured memories.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you so much for your heartfelt review for The Laurels. The home manager and her team will be so happy to read your wonderful comments and will be honoured to know they have helped to create such special memories for your family during what we know is a challenging time. Your kind words about our staff and the open-door policy reflect our commitment to providing exceptional care and support. We're so glad The Laurels has become a source of happiness for you, thank you.


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Review from S R (Daughter of Resident) published on 9 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for 3 months. Although she as deteriorated The Laurels and all the staff have been amazing.
The level of care she is receiving is exceptional. They all go out of their way for Mum and our family.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you so much for your kind words. We're truly grateful for your feedback for our team at The Laurels, who will be proud to read your comments. It's wonderful to hear that you feel so supported by our team, and we'll continue to do our best to provide exceptional care for your mum.


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Review from J M (Wife of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is very confused at times. Very well looked after staff answered and questions. Staff show us meals he has.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you for your kind feedback for our team at The Laurels. We're glad to hear that your husband is being so well cared for and that our team is keeping you informed and involved. Supporting families and ensuring open communication is so important to us. Thank you for trusting us with his care.


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Review from M S (Son of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is receiving fantastic care at The Laurels in Spondon. I am so glad she was placed there as the staff and management are so patient-focused. Also the attitude of the staff promotes a nice atmosphere in the home.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you so much for sharing your positive experience with The Laurels in Spondon. We're delighted to hear that your mother is receiving such wonderful care. The team will be delighted to hear that the warm, welcoming atmosphere has made a difference for both of you. Your feedback is greatly appreciated, thank you.


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Review from Bernadette C (Mother-in-law of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband and I live in Scotland, and it has been such a blessing that my mother-in-law was placed in The Laurels. I cannot thank everyone enough. All the different teams work so well together. Nothing is too much trouble. The food is amazing, and bespoke to each patient/person. My mother-in-law has
a very rare skin disease, and when she went in needed turning every two hours, it was done with love and care. She is a complex case, with many other problems, but for The Laurels and the team, she is almost ready to go back home. It is because of their diligence and kindness, love and care. We cannot recommend enough.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you for your wonderful review for The Laurels, the team will be touched to read your comments. We are delighted they have been able to support your mother-in-law so well, and if you ever need them again don't hesitate to get in touch.


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Review from Amanda H (Daughter of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at The Laurels for nearly two years and my mum, sister and I are really happy with his care. The staff are friendly and very supportive. The care home manager has recently helped with securing my dad a permanent place and her support was welcoming.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you for your five-star review, the team at The Laurels will be delighted to read your comments.


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Review from Peter D (Son of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am incredibly grateful to have found The Laurels (Derby), where the exceptional care and unwavering dedication provided to Mum one have surpassed all expectations.
From the moment we stepped through the doors, we were greeted with warmth and compassion by the staff, who have truly become an extended
family to us. Their professionalism and genuine concern for the well-being of residents are evident in every interaction.
The facilities provide a safe and comfortable environment that feels like home. The attention to detail in creating a homely atmosphere has not gone unnoticed, and it's clear that every aspect of the care home has been designed with the resident's comfort and happiness in mind.
What truly sets The Laurels apart, however, is the level of individualized care provided to each resident. The staff take the time to get to know each person on a personal level, tailoring their care plans to meet their unique needs and preferences.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you for your five star review for The Laurels, the team will be so proud to read your kind words. They are passionate about providing care that is truly person-centred for each and every one of their residents, so they can enrich their lives.


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Review from Derek A (Son of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate the management and all staff at The Laurels highly enough.
My mother is a resident there for end-of-life care, and the care she has received is outstanding. My mother had always said that she would never go to a nursing/care home, but after a few weeks at The Laurels, she said that she
"loves this place and the people and that I wish I had come here years ago". All of the staff are extremely friendly and helpful, and after years of worrying about my mother, I can finally relax because she is safe.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you for your five-star review of The Laurels, the team will be delighted.


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Review from Gaynor W (Daughter of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at The Laurels for three years. In that time she has been well looked after and cared for. She enjoys her meals, her hair appointments (via in-house) and chatting to the staff and residents.
Time is spent to make sure she is happy and when needed additional aids have been provided. I
have no hesitation in recommending The Laurels.

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Review from Stephen G (Son of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

At the beginning it was a worrying, stressful decision to make, to have to put my dad into a nursing home. The Laurels helped loads with the transition. They were very informative and tentative to my dad's needs. I would highly recommend this nursing home.

Reply from Kate Yates, Communications and Content Specialist at The Laurels Residential and Nursing Home

Thank you for taking the time to leave such a lovely review, our team at The Laurels pride themselves on being a huge support to our residents' families, so will be so pleased to read your comments.


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Review from Carol T (Daughter of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Laurels Residential and Nursing Home cared for my dad in his last days and hours. Following a massive stroke, which happened whilst he was there on respite, he was discharged from the hospital for twenty-four-hour nursing care. The care and attention given to his comfort and well-being were second
to none. Family members were also looked after and shown compassion at a very difficult time. Nothing was too much trouble for the staff. Our own well-being was also taken into consideration, we were fed and watered so we could concentrate on spending valuable time with Dad. I could not praise everyone enough, it made a very difficult time more bearable. Thank you from the bottom of our hearts.

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Review from Carol M (Wife of Resident) published on 30 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband came to The Laurels in mid-November 2022 with Parkinson's, very bad mobility and very slight dementia. Whenever I visit, which is often, I find him well cared for. On the whole, myself, daughter and son are happy with The Laurels' care.

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Review from Arthur P (Son of Resident) published on 15 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A nice comfortable friendly home. Welcomed by the staff. Nothing too much trouble made to feel at ease at visiting times.

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Review from Eve B (Niece of Resident) published on 11 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was very nervous on arrival but was soon put at ease. The staff all gave her lots of care and attention and she's now a different person, relaxed and settled. She's made a lot of friends and loves her craft work. I don't need to worry about her as I know she's in good hands and I'm always informed
of any problems.

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Review from F L (Niece of Resident) published on 11 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has resided here for some years. The treatment and atmosphere have been remarkable. She has always been looked after so well. Always clean and perfectly presented. Her stay has been a very happy one.

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Review from Glyn D (Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I moved here with my mum who I lost in August. We were together and we were happy. I am still happy. I catch buses to Denby and Nottingham. I recently joined the library.

Reply from Fae Doherty, Senior Marketing Officer at The Laurels Residential and Nursing Home

Thank you for your review of our home, and I am sorry to hear of the passing of your loved one. It is reassuring to hear how happy you are at The Laurels and that you've been able to retain your independence. Best wishes, Fae.


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Review from Susan T (Daughter of Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum needed more care following a fall. She moved into The Laurels from
Cottage Hospital. The Manager, Deputy and all of their staff could not have been more caring or compassionate with my Mum and with us. You walk in the door and are met with smiles and offers of help. These are people people
who care. Impressive.

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Review from Keith H (Husband of Resident) published on 26 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was very good.

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Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for The Laurels Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.756 for The Laurels Residential and Nursing Home is calculated as follows: ( (126 Excellents x 5) + (36 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 164 Ratings = 4.756

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Laurels Residential and Nursing Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Sheila

Sheila Clay

Job Title: Home Manager

Joined: 2020

The ethos of our home is friendly, warm and caring. We have amazing staff that go above and beyond to enrich the lives of our residents.


Michelle

Michelle Elliott

Job Title: Deputy Manager

Joined: 2021

Michelle joined our home in 2021 and says she feels so at home at The Laurels. "The staff are amazing and welcoming".


Rebecca

Rebecca Joly

Job Title: Care Assistant

Joined: 2011

Rebecca has been a part of The Laurels team for over a decade and just loves her role as a care assistant.


Sam

Sam Keeling

Job Title: Administrator

Joined: 2020

As our administrator, every day is different for Sam - something she loves about her role here at The Laurels!


Donna

Donna Hibbert

Job Title: Domestic Supervisor

Joined: 2017

Donna loves making our residents laugh and really feels like she is part of one big family at The Laurels.


Frequently Asked Questions about The Laurels Residential and Nursing Home

What types of Care is The Laurels Residential and Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Laurels Residential and Nursing Home provide?

Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does The Laurels Residential and Nursing Home have?

There are 39 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Laurels Residential and Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Laurels Residential and Nursing Home to the centre of Derby?

3.1 mile(s) as the crow flies, distance by road may be significantly further.