Royal Manor Nursing Home

346 Uttoxeter New Road, Derby DE22 3HS
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9.8 26 Reviews
  • Royal Manor Nursing Home, Derby
Royal Manor Nursing Care Home provides its residents with a secure, relaxed, and homely environment in which their care, well-being and comfort are of prime importance.

Care workers will strive to preserve and maintain the dignity, individuality and privacy of all.

Residents live in a warm and caring atmosphere and staff are sensitive to individuals' ever-changing needs.

Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social, and individuals are encouraged to participate in the development of their individualised care plans in which the involvement of family and friends is greatly valued.

Activities are designed to encourage mental alertness, self-esteem, and social interaction with other residents, which is fundamental to the philosophy of the home.

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Care Provided by Royal Manor Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Manor Care Ltd
  • Person in charge
  • Rhodora Mina (Registered Manager)
  • Admission Criteria
    • Any
    • Ages from 19 to 105
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Royal Manor Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £1,200
    • Self-Funded Residential Dementia Care up to £1,500
    • Self-Funded Nursing Care £975 – £1,500
    • Self-Funded Nursing Dementia Care £1,000 – £1,600
    • RESPITE Self-Funded Residential Care £850 – £1,000
    • RESPITE Self-Funded Residential Dementia Care £900 – £1,500
    • RESPITE Self-Funded Nursing Care £950 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,000 – £1,500
  • (these prices are only a guideline, please contact Royal Manor Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting, however, please avoid all meal times as these are as important as medication rounds for service users


  • Parking

  • Car parking available on site for up to 10 cars


Royal Manor Nursing Home Reviews (26)

Total of 26, showing 1-20
9.8

Royal Manor Nursing Home has a Review Score of 9.8 (9.752) out of 10, based on 22 reviews in the last 2 years. Over all time Royal Manor Nursing Home has 26 reviews.

Overall Experience

  • 23
  • 2
  • 0
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Date Published

26
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Review from K P (Daughter of Resident) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Royal Manor is a home from home, with exceptionally caring staff taking care of residents brilliantly with individual needs taken into account Residents and visitors are made to feel very welcome by all.

Reply from Rhodora Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your review, it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from D A (Son of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and professional service for my mother. The Royal Manor Nursing Home kept me fully updated about my mother over the last six months since she was admitted. The staff are all very friendly and helpful with both residents and visitors. There are always a lot of staff on shift ensuring that
each resident receives personal attention and care. Plenty of activities are arranged each month for the residents and there is an enclosed garden with seating available to all. I would strongly recommend the Royal Manor Nursing Home.

Reply from Rhodora Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your review, it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from M A (Daughter-in-law of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff at Royal Manor Nursing Home highly enough. My relative moved to the home after a crisis and stayed for 6 months until she passed away with advanced dementia.
The care my relative received was exemplary. Staff were always so kind, caring, and patient and we were welcomed warmly
as a family on our visits to the home.
I am particularly grateful to the home's Assistant Manager, who always demonstrated the utmost professionalism and her ability to recall details of my relative's care without needing to refer to documentation or other staff was extraordinary. She was always very happy to take our phone calls and provide any information and guidance we needed.
My relative enjoyed the regular parties at the home and we enjoyed being able to be with her for those celebrations. When we couldn't attend, we enjoyed being able to see her, via the home's social media group, taking part and enjoying activities and entertainment.

Reply from Rhodora Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from B R (Son of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father entered Royal Manor Care Home for palliative nursing care and remained there for three weeks until he passed away.
During his stay, he was treated with the utmost kindness, respect, and dignity. The staff were outstanding, and Dad was most complimentary. The staff were open, honest, and caring.
I
would recommend The Royal Manor, who helped us through a difficult time.

Reply from Rhodora Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from Amanda H (Resident) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident here since the beginning of March and my health has improved thanks to the wonderful care of all the staff who go above and beyond their job description, the menu is varied, well-cooked and nutritious. There are activities for the residents to participate which include bingo and
dominoes. The building is always clean and tidy, which makes a happy living environment and a welcoming first impression for visitors.

Reply from Rhoda Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from K H (Granddaughter of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My granddad has just passed away after residing at The Royal Manor for about 2 years and the reason he had managed 2 years was with the help, love and care of the wonderful Royal Manor team. They really are the most kind people and I have enjoyed many laughs whilst visiting my granddad with him, his
friends and the Team. I believe when a care home becomes someone's home their friends and family become part of the team to support them, at The Royal Manor I have always felt welcome and I have enjoyed the social parties and even a game of bingo. Thanks, Team Royal Manor for everything!

Reply from Rhoda -, Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from D L (Daughter of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at the Royal Manor since July 2020. I always find her happy and content and she has never complained about anything. She has a nice big room and private bathroom. I bought her a mobile phone and now, with the attention of one of the carers there who I can't name but they know who
they are - I get calls on a mobile app so I can see my mother and wish her a good night. Thanks to the particular member of staff and the team!

Reply from Rhoda -, Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from Kevan C (Son of Resident) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was moved to the care home from hospital as he was very weak and frail and suffering the end stages of dementia. Everyone at the home made us feel so welcome and the care and compassion for my dad in the last 2 weeks of his life could not have been better. They tried to keep him as comfortable
as possible and changed his food to 'easy to swallow' as his swallowing became more difficult. A TV was set up in his room so he could watch the Euro matches even though he was very ill and were present when he finally passed even though my sister arrived just too late. Thanks for everything.

Reply from Rhoda, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from S T (Relative of Resident) published on 16 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

People should be aware this home does not take complex needs, will make family homeless if need feeding peg etc as the new manager does not accept them. The carers use other people's personal things (hygienic) ie razors on different people within the home. Shove food in if need help so they end up with
aspiration pneumonia. All around more training for the carers. Would not recommend, only the nurse, she's fantastic.

Reply from Rhoda, Registered Manager at Royal Manor Nursing Home

We are obviously disappointed that you have had a negative experience. We take all feedback very seriously. However, as a responsible provider, we do an assessment to see if we can meet the needs of any prospective clients. Unfortunately, after re-assessment, we felt that we can no longer meet his needs. We have been honest about our assessment and want the best for the service user and his wellbeing. Our aim is to provide the best possible care to those we support, and it is something we take very seriously. We strictly follow infection control prevention hence we can confirm that we do not share toiletries or other belongings. Staff do respect care plans for nutrition and follow them to promote nutrition and hydration. Once again, we are very sorry that you feel the experience did not meet your expectations.


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Review from Kerry B (Daughter of Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident at Royal Manor for the last 20 months. My mum went there for respite, but due to deterioration in Mum's health, she stayed there permanently. My mum settled in well and the staff treat her like family. There is usually always some kind of activity going on which Mum is encouraged
to take part in. Mum can be difficult sometimes, but the staff due to experience and knowing Mum are able to diffuse the situation and keep Mum calm.

Reply from Rhoda -, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from Alice C (Relative of Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has staff and managers with the right time, skills and experience to do their jobs.
They have clean buildings, rooms and bathrooms.
There have been a wide range of activities for residents at home and outside. All the staff treats the service users as their own family. There are good
quality food choices and options for the residents. I would recommend this home for your family.

Reply from Rhoda -, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from S D (Daughter of Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited nine other care homes in search of places for my dad. It was such a relief to walk into the hallway of Royal Manor Nursing Home and know I had found such a warm, friendly, well-decorated, welcoming place for them both, at last.
'Homely' is our overriding feeling, now my dad has been there
for the past 7 months.
The staff are caring and considerate and always friendly.
My dad is now settled and content with their 'new home'. Nothing is too much trouble for anyone; the chef, the handymen, the cleaning staff and the care staff. They all work in a friendly, positive atmosphere.
The staff work hard with activities to keep the residents busy!
The chef is skilled and inventive and my dad particularly is enjoying foods he has not had the pleasure of for years! Management support absolutely good. I visited usually Saturday and hospitality from all the staff and management best ever seen.
I am so happy with Royal Manor and I recommend it to so many friends also.

Reply from Rhoda -, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from Tom F (Son of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Royal Manor for around twelve months. She settled quite quickly and is the most content I have seen her for a while. The staff and care they provide are excellent. Royal Manor is a very friendly environment and there always seems to be an activity of some sort going on
with the residents during my weekly visits.
My mum is happy and that is most important to me.

Reply from Rhoda -, Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from Sally W (Daughter of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is very settled at Royal Manor. The staff are excellent and nothing is too much trouble for them. I would highly recommend this care home to anyone wanting a warm environment for their family's care.

Reply from Rhoda, Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from Debra H (Daughter of Resident) published on 25 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. Staff very helpful, friendly and attentive to Mum and needs are very well met. There is always somebody on hand to talk to if I have any concerns regarding Mum. She is happy and safe here and has the opportunity to come downstairs and take part in activities, has nails painted, etc. Also
is able to have items in her room from home, tv. pictures etc. that make it feel homely.

Reply from Rhoda -, Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from Suzie G (Daughter of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came for 2 weeks respite and was very well looked after by all of the care staff. My mum can be a difficult character at times and finds it hard to relate to people. However, she kept on singing the praises of all of the staff and repeatedly told me how nice the staff were.
Also as a family
we were also made to feel welcome and the staff also allowed us to bring in our dog to visit which was much appreciated.
Thank you very much for looking after my mum so well.

Reply from Rhoda, Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from J F (Daughter of Resident) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the Royal Manor has been wonderful for our mum who has been there since December 23.
She looks well, clean, eating and sleeping better.
She enjoys the entertainment and we get weekly updates on how happy she looks so much better in herself.
She has her hair and nails done and is smiling
again.
When Mum was living on her own, she wasn't eating, washing, and she didn't interact at all.
Thank you to the whole team, for making Mum look happy and looked after, it's a wonderful feeling!

Reply from Rhoda -, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from Amanda A (Daughter of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad came into the home as Covid hit, it isn't close to us but we didn't get a choice. We are very happy with the home and the care that is given to him, the staff know him now and how to deal with him.

Reply from Kiran Vaidya, Regional Manager at Royal Manor Nursing Home

Thank you for providing feedback. It will be passed to our team.


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Review from Amy R (Granddaughter of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit our nan every week and she is always happy. The staff are welcoming, friendly and always happy to answer any questions we have. Nan has made friends at Royal Manor. The facilities are up to date. The rooms are bright and clean. We are very happy with the care that Royal Manor provide.

Reply from Rhoda Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your Feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from Kaz P (Daughter of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Generally satisfied with visit, Mum seemed fairly comfortable.
Clean linen and room tidy. There was some cold drink for Mum but I couldn't get her to drink more than about 30ml.
Staff all helpful and friendly as usual, nice atmosphere in the care home.

Reply from Kiran Vaidya, Regional Manager at Royal Manor Nursing Home

Hello, your feedback is important to us and it will be passed to the team at Royal Manor.


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Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Royal Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.752 for Royal Manor Nursing Home is calculated as follows: ( (229 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 254 Ratings = 4.752

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Royal Manor Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Royal Manor Nursing Home

What types of Care is Royal Manor Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Royal Manor Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Royal Manor Nursing Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Royal Manor Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Royal Manor Nursing Home to the centre of Derby?

1.0 mile(s) as the crow flies, distance by road may be significantly further.