Royal Manor Nursing Home

346 Uttoxeter New Road, Derby DE22 3HS
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9.8 31 Reviews
  • Royal Manor Nursing Home, Derby
Royal Manor Nursing Care Home provides its residents with a secure, relaxed, and homely environment in which their care, well-being and comfort are of prime importance.

Care workers will strive to preserve and maintain the dignity, individuality and privacy of all.

Residents live in a warm and caring atmosphere and staff are sensitive to individuals' ever-changing needs.

Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social, and individuals are encouraged to participate in the development of their individualised care plans in which the involvement of family and friends is greatly valued.

Activities are designed to encourage mental alertness, self-esteem, and social interaction with other residents, which is fundamental to the philosophy of the home.

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Care Provided by Royal Manor Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Manor Care Ltd
  • Person in charge
  • Rhodora Mina (Registered Manager)
  • Admission Criteria
    • Any
    • Ages from 19 to 105
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Royal Manor Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £1,200
    • Self-Funded Residential Dementia Care £900 – £1,500
    • Self-Funded Nursing Care £975 – £1,500
    • Self-Funded Nursing Dementia Care £1,000 – £1,600
    • RESPITE Self-Funded Residential Care £850 – £1,000
    • RESPITE Self-Funded Residential Dementia Care £900 – £1,500
    • RESPITE Self-Funded Nursing Care £950 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £1,000 – £1,500
  • (these prices are only a guideline, please contact Royal Manor Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting, however, please avoid all meal times as these are as important as medication rounds for service users


  • Parking

  • Car parking available on site for up to 10 cars


Royal Manor Nursing Home Reviews (31)

Total of 31, showing 21-31
9.8

Royal Manor Nursing Home has a Review Score of 9.8 (9.769) out of 10, based on 27 reviews in the last 2 years. Over all time Royal Manor Nursing Home has 31 reviews.

Overall Experience

  • 28
  • 2
  • 0
  • 0
  • 1

Date Published

31
10
18
27
4

Review from Suzie G (Daughter of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came for 2 weeks respite and was very well looked after by all of the care staff. My mum can be a difficult character at times and finds it hard to relate to people. However, she kept on singing the praises of all of the staff and repeatedly told me how nice the staff were.
Also as a family
we were also made to feel welcome and the staff also allowed us to bring in our dog to visit which was much appreciated.
Thank you very much for looking after my mum so well.

Reply from Rhoda, Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from J F (Daughter of Resident) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the Royal Manor has been wonderful for our mum who has been there since December 23.
She looks well, clean, eating and sleeping better.
She enjoys the entertainment and we get weekly updates on how happy she looks so much better in herself.
She has her hair and nails done and is smiling
again.
When Mum was living on her own, she wasn't eating, washing, and she didn't interact at all.
Thank you to the whole team, for making Mum look happy and looked after, it's a wonderful feeling!

Reply from Rhoda -, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from Amanda A (Daughter of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad came into the home as Covid hit, it isn't close to us but we didn't get a choice. We are very happy with the home and the care that is given to him, the staff know him now and how to deal with him.

Reply from Kiran Vaidya, Regional Manager at Royal Manor Nursing Home

Thank you for providing feedback. It will be passed to our team.


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Review from Amy R (Granddaughter of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit our nan every week and she is always happy. The staff are welcoming, friendly and always happy to answer any questions we have. Nan has made friends at Royal Manor. The facilities are up to date. The rooms are bright and clean. We are very happy with the care that Royal Manor provide.

Reply from Rhoda Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your Feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.


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Review from Kaz P (Daughter of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Generally satisfied with visit, Mum seemed fairly comfortable.
Clean linen and room tidy. There was some cold drink for Mum but I couldn't get her to drink more than about 30ml.
Staff all helpful and friendly as usual, nice atmosphere in the care home.

Reply from Kiran Vaidya, Regional Manager at Royal Manor Nursing Home

Hello, your feedback is important to us and it will be passed to the team at Royal Manor.


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Review from S B (Daughter of Resident) published on 24 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Mum today. I stayed over an hour and she was chatting all the time. She said she had been moved around a lot (she has been in and out of hospital since January), and when I told her she was staying with you now, she was pleased to be settled. Taking into account her physical frailty, she
was really bright. This is a result of the excellent care you are giving her, and I can't praise your Team enough.

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Review from Andrew B (Husband of Resident) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife spent two weeks of respite care from the 10th of March to the 24th of March at the Royal Manor Nursing Home. It was a positive experience, and she had her own room. It was an important two weeks as she was well looked after, and a medical need was immediately dealt with. I would have no worries
about any future respite care as the standards are high and the level of care from staff and managers is excellent.

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Review from Imelda Q (Wife of Resident) published on 23 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to everyone who looked after my husband so well whilst he was in your care. I am so very grateful for everything you did for him.

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Review from Maria J (Daughter of Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mam became a resident at Royal Manor Nursing home she has improved in her overall demeanour, when she needs anything or needs anything doing it is done as soon as possible. Her room is kept lovely and clean, the staff and the management are very helpful and go out of their way to make my mam
happy, I would recommend this nursing home to anyone.

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Review from Maria R (Daughter of Resident) published on 25 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was in your care for 6years and loved every minute of it. She was more than happy with the staff and as Mum used to say they all belong to her. She was always clean and well dressed and loved the activities (especially Bingo)Meal times was something special for Mum because she loved her food,
there was a different choice every day. I was happy in the knowledge that Mum was getting the best of care.

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Review from Chris (Daughter of Resident) published on 20 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A Happy environment for residents, especially since refurbishment, has been carried out. Staff are very caring and try to make my mum as happy and comfortable as possible. She is in one of the new rooms which is lovely and bright which is very important as she is "bed bound". Staff are always welcoming
when I come to visit and answer any questions or concerns I have about my mum.

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Current Review Score: 9.8 (9.769)

Overview of Review Score

The Review Score of 9.8 (9.769) out of 10 for Royal Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.769 for Royal Manor Nursing Home is calculated as follows: ( (278 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 312 Ratings = 4.769

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Royal Manor Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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