Stanley House

155 Duffield Road, Derby DE22 1AH
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9.8 34 Reviews
  • Stanley House, Derby
Stanley House is located about ten minutes from Derby city centre on the corner of Duffield Road and Stanley Close.

It provides a high standard of nursing care and cares for 42 long and short-stay residents.

The care home has three comfortably furnished lounges, separate dining areas and a heated sun lounge where residents can relax and enjoy the gardens.

There is a team of activity co-ordinators who provide a varied programme of activities designed to appeal to a wide range of interests.

Care Provided by Stanley House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Karen Jenkinson (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Stanley House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £980 – £1,200
    • Self-Funded Nursing Care £980 – £1,200
    • RESPITE Self-Funded Residential Care £980 – £1,200
    • RESPITE Self-Funded Nursing Care £980 – £1,200
  • Any room fees quoted are excluding any FNC (Funded Nursing Care) entitlement.
    Social Services funded residents would be required to "top up" to the required room rate.
    This fee does not include Hairdressing, Podiatory, Newspapers or provision of escorts to appointments.
    The fee does include a full and varied social activities provision throughout the week.
    We are able to accept residents living with dementia, but are not dementia-specialist Care Homes. We specialise in the provision of End of Life Care.


  • (these prices are only a guideline, please contact Stanley House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Open visiting.


  • Parking
  • Parking available onsite


Total of 34, showing 1-20
9.8

Stanley House has a Review Score of 9.8 (9.759) out of 10, based on 12 reviews in the last 2 years. Over all time Stanley House has 34 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Though our expereince with Stanley House lasted only a few days, we cannot fault the care and comfort that our loved one received in his final days. From the moment we stepped into the home, we were greeted with reassurance, guidance and a sense of real care. We were never made to feel that any question
was too big and never felt rushed to make any decisions. Instead, we were supported by a dedicated nursing team, who walked the final journey with us. Even when our loved one passed, the respect and reverence that he was shown was unmatched. We were given the space to grieve, and say goodbye and each next step was explained delicately. Stanley House, we thank you.

Reply from Karen Jenkinson, Registered Manager at Stanley House

We are really touched by your beautiful words. Thank you so much for this wonderful review of your experience of Stanley House. This means so much to us all.


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Overall Experience  Overall Experience 5.0 out of 5

On the first enquiry, the manager was very welcoming and helpful, also while we were trying to sort out a different payment scheme with the council. We felt the staff seemed more interested in interacting with the residents than we'd noticed in all other care homes we'd visited. We were very happy with
the care my mother received and would recommend Stanley House to others.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for your lovely feedback, and for your recommendations of Stanley house to others. We really appreciate that.


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Overall Experience  Overall Experience 5.0 out of 5

Everyone was so kind.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for your 5-star review. We are very grateful to you for taking the time to leave us your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was in Stanley House for only 8 months in that short time the management and staff went above and beyond to attend to all her needs, nothing was too much trouble. They were always friendly, polite, professional and respectful. They kept us informed at all stages. Also entering the home it had a
very calming atmosphere, it's rather like being in a five-star hotel. The rooms are well-decorated and cosy. There is a great activity team who organise a wide range of programmes which the residents and families can take part in and have fun together. Good choice of meals on the daily menu board. Laundry service provided, what more could you want, I would recommend Stanley House.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you so much for leaving us such a positive and comprehensive feedback on your experience of Stanley House. It is wonderful to be compared to a 5-star hotel!


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Overall Experience  Overall Experience 5.0 out of 5

We would like to thank all of the team at Stanley House for the outstanding care given to my dad during the last few months of his life. All of the team took time to get to know him personally, and they always treated him with kindness, dignity and respect. He loved his time with you all, and nothing
was ever too much trouble. It wasn’t just the nursing and care team that made his stay with you so comfortable, but also the housekeeping, laundry and catering teams. Thank you to you all.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you so much for taking the time to write us such a lovely review. We are so grateful to hear all the positive aspects of your dad's stay with us. It means such a lot to know that the team are delivering such good care.


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Overall Experience  Overall Experience 5.0 out of 5

Dad was only at Stanley House for a few weeks on end-of-life care. However, he could not have been looked after better; his care during his time there was exemplary.
As a family, we were kept up to date with every stage of his situation and medical needs, and everything was explained clearly. Nothing
was too much trouble, and all the staff were very caring and totally professional.
We could not have wanted anything better for our dad's last days.
Thank you to all the staff.

Reply from Karen Jenkinson, Registered Manager at Stanley House

We really appreciate you giving us such lovely feedback - this means such a lot to the whole staff team. It is so rewarding to hear that we were able to deliver this high standard of end-of-life care.


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Overall Experience  Overall Experience 4.0 out of 5

The entertainment programme sets Stanley House apart from other homes we considered. The dedicated entertainment staff do a great job of getting the residents involved in different activities and keeping them moving and engaging in something other than just sitting and watching TV. Overall, the staff
all work hard and are friendly.
I would like to see a bit more attention to small things, such as making sure residents actually drink what is put in front of them rather than leaving them to do it themselves when some need help.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for taking the time to leave us your constructive feedback. We value your observations and will raise these with the team. We are really pleased to hear that our social activities are so engaging and that you feel that staff work hard and are friendly.


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Overall Experience  Overall Experience 5.0 out of 5

Staff were very supportive and caring throughout Mum's stay. Some went above and beyond and showed genuine affection. Highly recommended for end-of-life care in a clean and safe environment.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for taking the time to leave us such positive feedback about your experience of end-of-life care at Stanley House. This means a lot to us all.


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Overall Experience  Overall Experience 5.0 out of 5

My experience of Stanley House was overall a very positive one. The staff were always very attentive and kind. I always felt that nothing was too much trouble, and queries and concerns were always addressed very rapidly. My mum was happy in Stanley House, and I would recommend this home to anyone looking
for somewhere like this for a loved one.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for taking the time to write us a review. We appreciate your positive feedback, and it is good for the team to know that the service we deliver is 'ticking the boxes'. Thank you from us all.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise enough the care my father has received. All the staff are very caring, and all my father's needs were met in an exemplary manner. Thank you.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you so much for your lovely feedback about your experience. We really appreciate it.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was only at Stanley House for a very short time, but during her stay, she was looked after very well. The staff were all very kind, considerate and attentive, and nothing was too much trouble for them. I was always made welcome, and the nurses always made time to update me on my mum. The only
thing I can find to complain about, and it's not really a complaint, is that the bedrooms really do need an update.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for taking the time to give us your feedback. We are currently in the process of updating and refurbishing some of our bedrooms, and very much looking forward to seeing the finished results! During the pandemic, we were unable to have tradespeople in, but are now (at last) starting to be able to do some of the projects that 'covid' has held us back from. We look forward to showcasing our new rooms when they are completed. The team really appreciate your kind comments about our care - thank you so much.


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Overall Experience  Overall Experience 4.0 out of 5

Mum had a short stay. Nice room. Although Mum was not able to engage in activities, she was always included. Care and dignity were my priorities for Mum, which was excellent. Staff friendly and approachable. Happy place. Thank you.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for leaving us this positive review about your Mum's stay with us. Our team are so pleased that you call us a Happy place, as that is what we aim to be!


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Overall Experience  Overall Experience 5.0 out of 5

My mum received loving care from attentive and kind staff who were happy to help at any time of the day or night.
Mum loved the home-cooked food which helped her to get her appetite back, as well as the company of the staff and residents and the interesting and stimulating activities.
Mum especially
enjoyed the singing (and the professional singers) her words were 'we had a good afternoon'. The family thank all the staff at Stanley House for their support and care of our Mum. Thank you.

Reply from Karen Jenkinson, Registered Manager at Stanley House

We really appreciate you giving us this lovely review. It is always our aim to deliver a wide range of stimulating and varied activities and great to hear that you feel we achieve this. Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

Genuine caring staff, the best overall nursing home we have visited.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for leaving us this lovely review. We really appreciate you taking the time to tell us about your experience with our care home.


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Overall Experience  Overall Experience 5.0 out of 5

My mother resided at Stanley House for three and a half years, and I was very happy with the care she received. All the staff were very professional and caring and treated the residents with respect. The activities were many and varied and designed to include all the residents. My mother's reported
that the food was very good, and she looked forward to the meals. I would certainly recommend Stanley House to anyone seeking care for their loved one.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Many thanks for taking the time to leave us your lovely feedback. We are so pleased to hear that your experience of Stanley House was such a positive one and for recommending us to others.


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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with Stanley House care home. Very clean, and lovely, friendly staff. My mother-in-law is very pleased with the food. She also loves the activities every day.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for your lovely review of Stanley House. It is so nice to know that the care and support we provide have been rated so highly.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted straight from the hospital for end-of-life care.
All the staff were very courteous, caring and professional. She was looked after very well.
The other thing that stood out, for the period of time that Mum was able to eat, was the quality of the meals served - restaurant quality
food that was well presented.

Reply from Karen Jenkinson, Registered Manager at Stanley House

We are so very grateful for this lovely feedback, particularly at such a difficult time for your family. Our condolences to you all. It is good to hear about your experience of End of Life Care at Stanley House.


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Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy at Stanley House and feels it's as good as you can get. The staff are always very friendly and helpful and everywhere is always nice and clean. There appears to be a good and varied activities program. I would definitely recommend it to a friend/relative.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for giving us such positive feedback about your experience at Stanley House. This means a lot to all of the team.


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Overall Experience  Overall Experience 5.0 out of 5

Stanley House is comfortable, clean and homely. All the staff are caring, friendly and helpful. The quality of food is exceptional, and always a variety of choices available. The activity team are wonderful; they continue to find something different for the residents to take part in on a daily basis.
I would recommend this home!

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for taking the time to leave your lovely feedback. It means a lot to all the team.


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Overall Experience  Overall Experience 5.0 out of 5

Exceptional care in a clean and friendly environment. All staff are exceptionally caring and are managed by a very competent and professional team. Stanley House is the home I would choose if I needed such a facility.

Reply from Karen Jenkinson, Registered Manager at Stanley House

Thank you for your wonderful feedback and very kind words.


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Current Review Score: 9.8 (9.759)

Overview of Review Score

The Review Score of 9.8 (9.759) out of 10 for Stanley House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.759 for Stanley House is calculated as follows: ( (113 Excellents x 5) + (22 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 141 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stanley House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Feb 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Karen

Karen Jenkinson

Job Title: Registered Manager

Karen has been the Registered Manager for 14 years. She qualified as a Registered Nurse in Derby in 1986 and has since worked for many years in Elderly Care and also Brain Injury Rehab.


Karen works closely alongside Senior Nurse Manager Katty Bailey in leading the teams at both Stanley House, and Abbeydale.


When she is not at work, Karen spends time at her allotment, has 2 Siamese cats, and enjoys holidaying in Cyprus where she has adopted a puppy from. She has 4 grandchildren. Karen is proud of the fact she managed to tandem paraglide off a very high mountain in Turkey!


Karen always has a very ‘open-door’policy, a ‘hands-on approach’ and wants the best for the residents and all the staff in her team. The Activities Team say that “they feel that they are valued and supported role across the whole team because of the enthusiasm and encouragement of Karen”.


Katty

Katty Bailey

Job Title: Senior Nurse Manager

Katty is our Senior Nurse Manager; she supports the Registered Manager, Karen, in leading the team across Abbeydale and Stanley House.


Katty was born in Sweden and came to the UK in 1994 as an Au-Pair, she then trained as a nurse in Suffolk and qualified in 1999. She has had a varied career, including a large proportion of her time spent working in Public Health and in 2016 decided to move into Health and Social Care and take up a post in a Nursing Home. She joined the team at Abbeydale and Stanley House in 2018.
Katty is passionate about delivering safe and effective care to residents. She enjoys working with the staff to ensure everyone is treated as an individual with kindness and respect.


One of our Deputy Managers says “the nurses find Katty knowledgeable and approachable. I personally find her knowledgeable and a calming influence and a great support in my development as a Deputy Manager”.
Time away from work Katty enjoys going away in her motorhome, walking the dog, and riding her bike. Katty also loves cooking and socialising with friends. Katty has also been involved in many fundraising events over the years, including organising local fun dog shows.


Claire

Claire Coles

Job Title: Administrator

Claire is an Admin and has worked across our Care Homes for almost 5 years.


Claire has worked in various roles previously including Learning Disability Services, Supported
Employment, Secondary School Children, Homeless and Rough Sleepers Team and at Extra Care
Schemes.


Claire oversees the majority of administrative functions within the home to ensure that the business
is administered in a professional manner which also assists the Managers in the smooth running of
the home.


Claire keeps the office and wider teams fully informed of matters relating to the home and she is the
first point of contact for visitors and telephone enquiries, fostering a professional and caring image
of the home.
Claire also manages the selection and recruitment for both homes.


Claire says: ‘’This role is completely different to any previous role undertaken as it is mostly office based with a lot of time spent using a computer. The role is really varied and no two days are the same and I really do have to know a little about everything!’’


‘’I am a Mum to two children and in my spare time, I like to upcycle and attempt DIY!! ‘’


Frequently Asked Questions about Stanley House

What types of Care is Stanley House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Stanley House provide?

Palliative Care, Day Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Stanley House have?

There are 40 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Stanley House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stanley House to the centre of Derby?

1.1 mile(s) as the crow flies, distance by road may be significantly further.