Review from S P (Daughter of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience

My father moved into Baron's Park in April 23 and we were very anxious as we had cared for him at home and the only other place he had been was in hospital.
The home is amazing. The staff are fabulous and my dad is so settled there.
My dad's first words were "I'm impressed" which meant so much to

us as a family.
They care for him like he is part of the family. Nothing is too much trouble and we have peace of mind knowing how well he is being cared for.
If you are looking for a friendly, caring home then Baron's Park is perfect.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Graham G (Husband of Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience

Activities, my wife has not used them as yet. Value for money is not applied at this time. Outside views, split by scrap materials.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A P (Daughter of Resident) published on 15 June 2023
Submitted via Website • Report

Overall Experience

First impressions count and for us, it was excellent. We were given early access to his room prior to admission to ensure familiar surroundings upon his arrival from the Hospice.
The nursing element of his care is very professional and of a high standard whilst not being too intrusive.
Baron's Park

does everything that it says and goes above and beyond for our loved one and for the family.
We as a whole family feel very reassured that he is in safe hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Neil G (Son of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience

My mum has been at the care home a week and she is receiving the best care. The management and care staff are amazing, nothing is too much trouble. Mum is very happy and loves all the staff at the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracy K (Daughter-in-law of Resident) published on 8 June 2023
Submitted via Website • Report

Overall Experience

My mother-in-law stayed at The Barons Park Nursing Home which sadly finished with end-of-life care. Our gratitude as a family is immense, as she was given wonderful, professional support 24hrs a day. The dynamics of the team from the manager, nurses, carers, kitchen staff and domestics was 1st class.

We were all made to feel very welcome and this helped the process of losing our loved one. We will be forever grateful for the part the manager and his team played at this difficult time and for allowing her to pass with such dignity. We would 100% recommend this care home, for anyone needing one for a family member. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Daniel R (Son of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience

My lovely mum was given loving excellent care by all of the staff in the last two weeks of her life. As an ex-nurse myself, I can honestly say that Barons Park Nursing Home was the best care facility I have known. I can’t recommend this lovely place enough it’s lovely manager and team. Thankyou.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David D (Father of Resident) published on 24 April 2023
Submitted via Postal Card • Report

Overall Experience

Barons Park Nursing Home provided very caring and positive support to our son who was very young. His nursing needs were complicated and very well managed in collaboration with his local GP. All staff are very friendly and approachable and supportive at all times and communicated with family well. Our

son felt very safe and reassured.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Becky W (Daughter of Resident) published on 5 April 2023
Submitted via Website • Report

Overall Experience

Mum has been at Barons Park for just over two years now after moving from another home. There is no comparison between them, Barons Park stands head and shoulders above the other home.
It was a difficult decision to put Mum into care and she entered during lockdown which made things even more difficult.

From day one the staff have been nothing but caring, understanding and compassionate. I spoke to the senior member of staff a lot in the early days (and still do now) and she provided lots of reassurance about Mum settling in. Everyone knows Mum by name and it’s clear to see she responds well to the staff. There's a real personal touch, we’re all greeted by our names and the staff speak to my young children too.
I’ve had many conversations with the manager and he is also understanding and takes a common-sense approach to situations. It’s clear he has Mum's best interests at heart.
I’d recommend Baron’s Park to anyone, the staff make it what it is and as a family, we’ll always be grateful for the care you give.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michelle M (Daughter of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience

A warm and friendly environment from the offset. The staff are caring and approachable and offer a professional and bespoke approach. I am kept well informed about my mum and consulted about any change of care. My mum is treated in a caring manner while maintaining dignity and care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stacey E (Friend of Resident) published on 24 February 2023
Submitted via Website • Report

Overall Experience

Been a visitor of a dear friend there since December 2022. The residents are so cheerful, funny and a pleasure to be around while we visit. The staff are amazing and really friendly. They keep me updated on things and answer any questions I have. They are happy to have my three-year-old around and the

residents love her too.
Thank you to each of you for not just doing your job but doing it with real care and compassion.
It's a relaxed environment to be in and feel at ease leaving my friend knowing he will be well looked after. Thank You.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bev S (Daughter of Resident) published on 27 January 2023
Submitted via Website • Report

Overall Experience

My mum is in the Connections Unit in Barons Park. The care staff in the unit are lovely and nothing is too much trouble. Mum's room is very nice and has ensuite facilities too. Mum has severe dementia, which makes communication quite difficult, but the carers and nursing staff take great care of Mum.

The manager and reception staff are very welcoming and always happy to answer any questions. I know Mum is happy and well looked after at Barons Park.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from James G (Son of Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience

What a fantastic care home this is. Dad has been a resident of 4 homes due to his declining health condition (Alzheimer's) and Barons Park Nursing Home just get it.
Their staff is what makes this home such a success. They fully understand dementia and are able to look after and care for their residents

properly. Some homes look good but cannot really deliver the appropriate care needed, but here I felt that Dad was in such great hands and was properly looked after in a way that we would do it ourselves.
Thank you to the manager who leads from the front, and for his understanding ways. But thanks mainly to the team on the dementia ward who were all amazing! They embraced Dad as a friend and gave him the care they would give to their own relatives. So patient, so kind and so friendly.

In summary, I would highly recommend this home to anyone looking for a home for an elderly relative or friend who needs proper dementia care and love.

Thank you Barons Park team. You are brilliant!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet C (Daughter of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience

I highly recommend this home, my mother has resided here since July. From day one she has received the highest quality of compassionate care from professional and friendly staff, who treat my mother with dignity and respect. The staff work together as a team. The facilities, food and stimulation activities

are first-class. I am happy in the knowledge that my mother is being well cared for and is thriving in this care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J D (Son of Resident) published on 24 October 2022
Submitted via Website • Report

Overall Experience

Mum spent only a week at Barons Park, and I have nothing but praise for the care and attention she was given. They did everything in their power to keep her comfortable, including pain relief when she needed it. I was told I could visit at any time, and was able to sit with her at the end. I am so grateful

for that, and the kindness shown to me afterwards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S E (Daughter of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience

The staff are very friendly and the receptionist is really nice and always has time for a chat with you. All the staff are lovely. I don't see many people these days when I visit they must all be so busy, my dad is in the Hastings part of the home he has not been able to leave his bed for over a year

he can't do anything so I can't comment on the rest of the home. One of the staff members did a lovely thing on my mum's birthday they put a happy birthday banner up in dad's room and wrote a letter to my mum as if it was from my dad. It made me very emotional. The room is ok, food is good. Care is good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joanne H (Granddaughter of Resident) published on 21 July 2022
Submitted via Website • Report

Overall Experience

My nan was transferred to Barons Park for end-of-life care in July from a sudden terminal diagnosis in the hospital. We knew from the moment we viewed the home and met the manager, the lead nurse and numerous other staff that she would be safe and well cared for. Nan resided for two weeks at Barons,

where she received wonderfully personalised, quality care. I was surprised by how quickly everyone seemed to know her and what she liked, and also got to know her family. Nan said she liked it there, which is high praise indeed. Carers chatted to her whilst they combed her hair, even when she was in the deepest of sleeps. Nan requested ice cold drinks, so the manager purchased bags of ice; they knew she loved a certain cereal, so that's what she had. Barons is also supported by a wonderful GP.
The staff ensured my nan was safe, comfortable, pain free, and enabled her to have a peaceful and dignified death. Our family will be forever grateful and will miss chatting with you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann B (Friend of Resident) published on 7 July 2022
Submitted via Postal Card • Report

Overall Experience

My friend has been at Barons Park since November 2020, and the amount she pays is higher than anywhere else I know. Her room is very basic, and there is no toilet or suite. Every time I came in to visit, the backs of her shoes are down, her nails are filthy, and her bed is not made or the bedding is

dirty; I feel that I have to say something about these things every time I visit. The reception is very helpful, and so are some of the staff, but I feel there is room for improvement for what is being paid.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark R (Son of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience

Always a lovely experience when visiting Barons Park. This is down to the staff; always welcoming and professional. They are the heartbeat of this home and provide my dad with a safe and rewarding environment. Thank you ever so much!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise P (Daughter of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience

Barons Park Nursing Home is the first of three homes that have been able to meet my mum's needs, and they did this with compassion, dignity, respect and patience. I can't say how much this means to myself and my four siblings.
A recent Jubilee family event of Barons reinforced this when it was evident

how much our Mum and other residents were thought of and cared well for, and it was a wonderful event that will always have the meaning of precious time together.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen F (Daughter of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience

Staff at Barons Park are very friendly and are very caring with the residents. They always appear genuine and compassionate. The amount of organising and effort made for the Jubilee was amazing, resulting in residents and their families having a fantastic day. Well done to the manager and the staff

at Barons Park.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Barons Park Nursing Home

Care Provided by Barons Park Nursing Home

Good to Know

Funding & Fees Guide for Barons Park Nursing Home

Facilities