Cedar Court Care Home

22-27 Long Street, Wigston LE18 2BP
Submit a Review
8.7 61 Reviews
  • Cedar Court Care Home, Wigston
A homely and welcoming setting, Cedar Court Care Home is situated in a quiet, residential area of Wigston, near Leicester.

Offering high quality residential and nursing care that supports people to live a positive quality of life, the team are professional and friendly, giving residents the peace of mind that every aspect of their care is covered by people who genuinely care. Led by a home manager with a wealth of experience, the goal at Cedar Court is to provide the kindest possible care in a place where residents feel truly at home.

Inside, the home boasts a selection of great spots to socialise, dine, exercise and be creative – many with lovely garden views. The pretty enclosed garden, tended to by some of the residents, is a favourite setting in which to relax with friends and family. For residents who like a pamper, the hairdressing salon is also a popular spot.

The catering team at Cedar Court understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. All meals can be enjoyed in the lovely dining areas or, in the warmer months, the outdoor spaces are also firm favourites with residents and their loved ones to enjoy a spot of al fresco dining.

Show Cedar Court Care Home on the Map

Care Provided by Cedar Court Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Catherine Ferguson (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (52)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Facilities

  • Close to Local shops
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Cedar Court Care Home Reviews (61)

Total of 61, showing 21-40
8.7

Cedar Court Care Home has a Review Score of 8.7 (8.740) out of 10, based on 5 reviews in the last 2 years. Over all time Cedar Court Care Home has 61 reviews.

Overall Experience

  • 38
  • 17
  • 5
  • 0
  • 1

Date Published

61
4
4
5
56

Review from M L (Daughter of Resident) published on 9 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This was my first visit since the completion of the refurbishment of the lounge and wow, what a huge improvement. Décor, furniture and everything about it is perfect, not at all like a care home. Light, airy and a very calm feel to the room, great for the residents and their visitors to sit and chat
but also a lovely setting for staff to work in.
Well done!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steven M (Son of Resident) published on 21 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The day I was going to tell my father he and my mother needed to go and have some respite care the situation changed. He could not get out of bed or function and he was caring for my mother.
I had reserved accommodation for them. I was unsure if this development would stop them going. The answer, yes,
and their response, amazing within 15mins they were with me.
They helped my father dress my mother, pack and assisted in getting my father to the car.
Their stay commenced and all the staff worked with me to encourage my father's recovery and care for my mother. They were professional and above all friendly and caring. Dementia and issues my father was experiencing were taken in their stride. They got to know them.
My mother who had championed the idea of respite instantly wanted to go home. With family friends and the staff, we sensitively encourage her to stay until this was possible. Going home was accelerated by mother and they went home with a plated meal.
The team there are my angels.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Olive M (Resident) published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My carer is a very good carer, I like her very much. The activities are very good with the coordinator doing them, he is a very nice man.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Beryl H (Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a most enjoyable place. Most entertaining going out. It's a change of scenery, which is quite a delight.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from O M (Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The nursery children came in this morning and sang some nursery rhymes. They were lovely.

Reply from Clare Sheehan, Careline Advisor at Cedar Court Care Home

Thank you for your kind comments regarding the activities at the home. We have spoken recently regarding the satisfactory comments on the review and understand that you are more than happy with all aspects of the home and you will be completing another review to reflect your views.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan W (Wife of Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was temporarily a resident over Christmas for three weeks. Staff were very welcoming and kind. Coped very efficiently with his medical and care needs. Food very good. Delighted with his care at a very difficult time for us. The manager had her finger on the pulse of the home and had an excellent
knowledge of our needs. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tasha S (Daughter of Resident) published on 5 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Cedar Court on October, I had researched the homes in the area and visited some of them, Cedar Court was by far the best option for her. From the day she moved in, to the day she sadly passed away, she was cared for and safe. She was treated as a person, not a patient.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carol service concert by members of local church - Very enjoyable service - addition of choir added to singing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine F (Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I enjoy being taken out in my wheelchair shopping, sometimes stopping for a cup of tea/coffee. I enjoy making things like jewellery and puzzles and always take a crossword on the go.
I have a friend who I sit and chat with every day. Although my mobility isn't very good I do like to help decorate the
tree at Christmas.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C F (Grandson of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In for a physic night. Very enjoyable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Son of Resident) published on 16 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father sadly had to have end of life care. He was in another home but they couldn't meet his needs. We explained what we needed and was welcomed with open arms. He was with Cedar for 2 and a half weeks and then sadly passed. The care was outstanding, the care staff were very kind and supported him
and us. Also made sure mum had a hot dinner every day. The manager was always there when we need anything. Just a big thank you to you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G R (Resident) assisted by family/friend published on 27 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a day's outing to Mablethorpe and everything was excellent.
Carers did all they could to make it an enjoyable day out.
Excellent care throughout the day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gordon T (Resident) published on 23 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the trip very good and satisfactory. The bus was very clean. The food is very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen W (Son of Resident) published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely friendly home. Can't praise staff enough. Nothing too much trouble. Wish I could have got Dad in the home earlier. Recommended to all!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann W (Wife of Resident) published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is receiving excellent care. The staff are always cheerful and kind. He is treated with care and respect. When visiting I always feel welcome.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rose C (Respite Resident) assisted by family/friend published on 6 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Arrival was prompt and welcoming. Staff very kind and helpful. On the whole, not too daunting stay. Thank you. See you next respite.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A R (Wife of Resident) published on 6 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went strawberry picking with the care home and I went too and it was a well organised morning. Enjoyed by all who went.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L M (Husband of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is quite comfortable, clean and the food is very good.
Activities are quite good, staff pleasant to residents and visitors at all times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L W M (Son of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the homecare quite good. It's nice and clean, the rooms are always tidy etc.


The staff are very helpful, even when really busy. All in all, I find the care very good.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rose J (Relative of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Good care, caring staff but sometimes short of staff meaning a long wait for toileting.


Good food. The armchair in the room had a strong smell of urine so family wouldn't sit on it.


Reply from Katie Price, Careline Advisor at Cedar Court Care Home

At Cedar Court, we have a Housekeeping Policy and Procedure that our housekeeping team follow daily which takes into account not just the home but also any furnishings contained within the home environment. In regards to the call bell waiting, we do have policies and procedures to fulfil and we aim to attend each call in a timely manner. If the call cannot be answered within a timely manner, then we would expect the care team to communicate how long it will be before they can attend and an approximate time so that the care team can effectively prioritise and minimise any potential anxiety or distress that may be caused.
Thank you for raising your concern with ourselves.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.7 (8.740)

Overview of Review Score

The Review Score of 8.7 (8.740) out of 10 for Cedar Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.759 for Cedar Court Care Home is calculated as follows: ( (46 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 58 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.981 Points relating to the number of positive Reviews for Cedar Court Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 5 Positive Reviews ÷ 10.4 = 0.481

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jul 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet