Devonshire Court

Howdon Road, Oadby, Leicester LE2 5WQ
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9.8 52 Reviews
  • Devonshire Court, Leicester
Surrounded by four and a half acres of landscaped gardens and rated 'Outstanding' by Care Quality Commission (September 2018), Devonshire Court is located in a peaceful residential area in Oadby, Leicester. The Home provides residential care and residential dementia support with permanent care or short stay respite breaks.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact Devonshire Court for further information.

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Care Provided by Devonshire Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Juliet McNeilly (Home Manager)
  • Admission Criteria
    • Self-funding residents or Freemasons supported by their Local Authority
    • Ages 65+
  • Room Information
    • Single Rooms (69)
    • Single Rooms with ensuite Wet Room (69)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Devonshire Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,259 – £1,534
    • Self-Funded Residential Dementia Care £1,574 – £2,125
    • RESPITE Self-Funded Residential Care £1,385 – £1,687
    • RESPITE Self-Funded Residential Dementia Care £1,731 – £2,337

  • Our care fees for self-funded and local authority funded residents are subject to a pre-admission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. For a range of prices, please contact the Home directly, but note these are subject to a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
  • (these prices are only a guideline, please contact Devonshire Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Devonshire Court Reviews (52)

Total of 52, showing 1-20
9.8

Devonshire Court has a Review Score of 9.8 (9.807) out of 10, based on 13 reviews in the last 2 years. Over all time Devonshire Court has 52 reviews.

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Review from Helen B (Daughter of Resident) published on 12 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a difficult decision to put my dad into full time care but the staff at Devonshire court have been supportive and understanding. The care staff on my dads wing are amazing he loves them all and he get the most incredible one on one care that anyone could ask for. I cannot express how grateful
my brother and I are for everyone at Devonshire court. A burden has been lifted and we know about all else my dad is getting the best care possible.

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Review from M J (Respite Resident) published on 24 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I was discharged from the hospital on 28th May, I was unable to return home and I needed to find temporary accommodation with disabled facilities due to my reduced mobility. From the moment I arrived at Devonshire Court, I was overwhelmed by the warmth of the welcome I received from all of the
staff there. I was assigned a spacious and comfortable room with television and en-suite facilities and my every request was cheerfully accommodated, even to the extent of the provision of ice for my nightly dram of whisky! The food was good and varied and much more comparable to a private hotel than one's preconceived idea of care-home catering and I was even permitted to bring in my own bottle of wine to the dinner table! There was a comprehensive programme of entertainment - often accompanied by a welcome glass of sherry or a G&T - and I found the other residents pleasant and friendly. I would have no hesitation in returning to Devonshire Court myself or recommending it to others.

Reply from Juliet O'Connor, Home Manager at Devonshire Court

Thank you for your kind words, it was lovely to get to know you during your stay.


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Review from Elaine M (Daughter of Resident) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father became a resident at Devonshire Court 5 1/2 years ago and passed away there in March this year. He had always known this was where he would want to be when the time came should he need assisted care, but was always reluctant to acknowledge the moment, thinking this would mark the beginning
of his decline! It could not have been more different. From day one our father thrived at Devonshire. He was treated with love, care and dignity at all times and my sister and I were grateful to know he was safe and warm and fed but most importantly happy. It takes a team led from the top to provide the client-centred care needed for all the residents. When I say team, I mean everyone who contributes to Devonshire life on a day-to-day basis, from the carers providing personal care, the catering team making fresh meals, to the housekeepers keeping everywhere clean, to the laundry, and the activities team who keep everyone occupied and make everything fun!
Thank you all!

Reply from Juliet O'Connor, Home Manager at Devonshire Court

Your kind words humble me, your father was an example to us all on how to conduct ourselves, thank you for taking the time to help others when they are facing the difficult decision when choosing a care home. The team at Devonshire Court


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Review from Tom H (Son of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Devonshire Court initially for a few weeks respite care while she recovered from a heart attack. She then suffered a second heart attack which led to her becoming a permanent resident. There then followed a series of more attacks and finally a stroke. She was a resident from September
to February and during that time she received excellent loving care from an attentive staff, in a clean and warm room. Nothing was too much trouble and her family were welcomed and given free reign to make hot drinks in the kitchen while spending many hours with Mother. We especially loved the free ice creams that Mum, the grandchildren and great grandchildren enjoyed from the freezer in reception. Such a little thing meant so much.
Brilliant is not too big a word to use in my review.

Reply from Juliet O'Connor, Home Manager at Devonshire Court

Thank you for your kind words, your mum was a very special person who left her legacy of kindness and compassion with us all, your mum and you her family will be missed by us all


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Review from L W (Sister of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was having falls and was diagnosed with dementia, so as a family, we chose Devonshire Court to keep her safe. She was only there a short time but the staff were excellent and very friendly, nothing was too much trouble. The home itself is lovely and clean with activities on every day for the
residents. I would highly recommend this home. If Mum had to go back into a care home would definitely choose Devonshire Court again.

Reply from Juliet O'Connor, Home Manager at Devonshire Court

Thank you for your kind words and taking the time to respond. We are always here if you ever need us.


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Review from David L (Nephew of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we needed to move my uncle into a care home in Leicestershire, and as a district nurse I immediately looked for care homes rated excellent by the CQC, of which Devonshire Court is only one of two. From my first contact with the care home, I could see that person-centred care was an ethos
that ran throughout the home. My uncle's needs were understood and despite not being a Mason he was accepted as a resident. Throughout his relatively short stay of just a few months before he died, he was cared for by staff who truly understood person-centred care. He was treated with dignity and was always clean and shaved as if he could have still cared for himself. I can only say thank you to every member of the care team and administration team who made this time so much easier than it might have been elsewhere. I would have no hesitation in recommending Devonshire Court to others looking for a truly caring place for their family members.

Reply from Juliet O'Connor, Home Manager at Devonshire Court

Thank you for your very kind review, the staff strive every day to deliver the best quality care.


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Review from Sally B (Daughter of Resident) published on 3 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The environment is welcoming with many lovely extras. Pets that live here and visiting dogs made welcome too. The hospitality offered to visiting family and friends makes for frequent returns. Ice cream very welcome. All carers good but some show true vocation. I can rest knowing Mum is as safe as can
be. They go out of their way to supply all her requests.

Reply from Juliet O'Connor, Home Manager at Devonshire Court

Thank you for your kind words, your review means a lot to the team.


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Review from A R (Regular Volunteer) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the care home is a credit to the management and staff for all the residents that I meet are so very happy with their life at the home. The food that they receive is good and they are very happy with the activities that are provided.

Reply from Juliet O'Connor, Home Manager at Devonshire Court

Thank you for your kind words. The team endeavour to offer the highest quality of support to our residents going the extra mile and making dreams come true.


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Review from Cathie W (Daughter of Resident) published on 9 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Devonshire Court are carers in the truest sense.
My Mother lived there for the last few months of her life having been an independent lady living in her own home until a few months after her 99th Birthday.


The detail and consideration put into making her feel secure and the acknowledgement

of who she was as a person is phenomenal. Her dignity and identity were respected and the attention and love she was shown during a challenging part of her life was humbling to witness. I am forever indebted to all the staff. Thank you

Reply from Juliet O'Connor, Home Manager at Devonshire Court

Thank you for this lovely review, especially appreciated at such a difficult time. This means so much to me. This is always what we strive to achieve – giving the best care to our residents and peace of mind to their families. Please be assured I will share your feedback with my team as I know they will be as touched by it as I am.


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Review from C N (Daughter of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident in Devonshire Court for four years. The staff are very good. My mum is always well looked after.
I feel that communication is lacking between myself and either management and senior staff.
Some of the rooms need a deep clean, redecoration and new furniture.
The activities
are excellent.

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Review from Dean M (Son of Resident) published on 12 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved to Devonshire Court last August. He is absolutely 100% in the best home possible. I am really impressed with it and I can only reiterate a lot of what has been said in other reviews. The staff are very kind and caring and are obviously dedicated to providing the best quality of care and
well-being for each and every resident. My dad is a joker and loves the banter he has with all of his carers, it makes his day. To me, everybody treats the residents like they are their own family.
The home itself is large, excellently maintained and provides many facilities which are sadly lacking in most care homes. There is a hairdresser, cinema, large entertainment lounge and the bedrooms are nice and big and it is very clean throughout.
Activities provided are many and varied, all well planned and thought out to give maximum enjoyment to all participants.
Obviously, I would have no hesitation in recommending Devonshire Court!

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Review from G G (Friend of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found this to be a very friendly and pleasant environment to be in. The staff are always very helpful and welcoming. The care given to our friend is very good.

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Review from S G (Friend of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time we visit we are made very welcome and it is a delight.
The staff are great. I have visited many care homes over the years and they can't compare with Devonshire Court Care Home. The care given to our friend is great.

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Review from Richard B (Son-in-law of Resident) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Incredibly impressed with Devonshire Court Care Home.
Mother-in-law has just taken up permanent residency and the staff and team could not have been more helpful throughout the process.
Everyone we encountered from the management team, nursing care team, entertainment team, facilities and cleaning
teams have been really great and very friendly.
It has put our minds at rest to know that she is in the hands of wonderfully dedicated staff whose priority is purely the residents well being and quality of life.
The home itself is very large and really well maintained. There is a hairdressers, cinema, large entertainment lounge and the bedrooms seem very nicely appointed and clean.
The weekly activity list is very comprehensive with regular trips to the theatre, shops and garden centres, when the weather improves.
Thanks to Devonshire Court for all your help and I have absolutely no hesitation in recommending this home to anyone reading this review.

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Review from Lewis J (Grandson of Resident) published on 12 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been in this home for two weeks, and her quality of life has improved already. She now smiles a lot. The staff are all really welcoming and lovely. We have been made to feel very welcome.

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Review from Adrian S (Respite Resident) published on 2 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was recommended to this care home by a fellow freemason. I have not been disappointed. The first priority is to the resident. Well-being and security are of paramount importance as are nutrition and timeliness. Staff go out of their way to ensure that residents are stimulated and well cared for.

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Review from J D (Respite Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Enjoyed my stay. Staff help is exceptional.

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Review from Andrea J (Daughter of Resident) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Look no further than Devonshire Court, overall outstanding on the CQC report which is difficult to find. My mother reluctantly moved into care just over two years ago during Covid. she moved into Devonshire Court late 2021 it was her third care home! Although Mum has found it difficult to settle. The
family have no doubt she is receiving the best possible care, now Mum appreciated fully she couldn't do without her wonderful carers, that's a great comfort to the family. Mum has just celebrated her 100th birthday and Devonshire Court went above and beyond to ensure Mum and the family has an unforgettable experience even organising a Frank Sinatra tribute act dedicated to her. We feel extremely lucky that Mum was welcomed into Devonshire Court.

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Review from A W (Respite Resident) published on 6 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay at Devonshire Court has been a wonderful experience. The support and kindness shown to me have been fantastic. Everyone has been so helpful and kind and nothing is too much trouble. The dedication of all the staff is to be admired. I will look back on my stay at Devonshire Court with gratitude
and appreciation.

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Review from S A (Daughter of Resident) published on 16 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in the home for nearly a year and even with vascular dementia has gotten physically and mentally better since being here. He has put on weight and is happier than I have seen him for a number of years. The staff are fabulous with him and he is really well cared for. He fell regularly
in his last home and has not done so at all here due to the excellent care. Thank you, it is wonderful to have my dad back thanks to your care for him.

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Current Review Score: 9.8 (9.807)

Overview of Review Score

The Review Score of 9.8 (9.807) out of 10 for Devonshire Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.865 for Devonshire Court is calculated as follows: ( (138 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 155 Ratings = 4.865

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.942 Points relating to the number of positive Reviews for Devonshire Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8. 13 Positive Reviews ÷ 13.8 = 0.942

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Sep 2018

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Juliet

Juliet McNeilly

Job Title: Home Manager

Joined: 2016

I started my career in social care in 1993 and has spanned over 30 years. I have worked with people from many different backgrounds with a variety of needs for example; people living with a learning disability, mental health issues, homelessness, older people, and physical disabilities.


I am passionate about equality and have spent my career striving to ensure vulnerable adults receive the care they truly deserve. In my present role as the Home Manager at Devonshire Court, my main motivator is to make the 10th decade of a person’s life as enjoyable as every other decade of the person’s life.


Frequently Asked Questions about Devonshire Court

What types of Care is Devonshire Court registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Devonshire Court provide?

Palliative Care, Convalescent Care, Physiotherapy, Sheltered Housing, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Devonshire Court have?

There are 69 Single Rooms.

What are the Facilities & Services at Devonshire Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Devonshire Court to the centre of Leicester?

3.9 mile(s) as the crow flies, distance by road may be significantly further.