Devonshire Court

Howdon Road, Oadby, Leicester LE2 5WQ
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9.8 52 Reviews
  • Devonshire Court, Leicester
Surrounded by four and a half acres of landscaped gardens and rated 'Outstanding' by Care Quality Commission (September 2018), Devonshire Court is located in a peaceful residential area in Oadby, Leicester. The Home provides residential care and residential dementia support with permanent care or short stay respite breaks.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact Devonshire Court for further information.

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Care Provided by Devonshire Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Juliet McNeilly (Home Manager)
  • Admission Criteria
    • Self-funding residents or Freemasons supported by their Local Authority
    • Ages 65+
  • Room Information
    • Single Rooms (69)
    • Single Rooms with ensuite Wet Room (69)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Devonshire Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,259 – £1,534
    • Self-Funded Residential Dementia Care £1,574 – £2,125
    • RESPITE Self-Funded Residential Care £1,385 – £1,687
    • RESPITE Self-Funded Residential Dementia Care £1,731 – £2,337

  • Our care fees for self-funded and local authority funded residents are subject to a pre-admission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. For a range of prices, please contact the Home directly, but note these are subject to a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
  • (these prices are only a guideline, please contact Devonshire Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Devonshire Court Reviews (52)

Total of 52, showing 21-40
9.8

Devonshire Court has a Review Score of 9.8 (9.807) out of 10, based on 13 reviews in the last 2 years. Over all time Devonshire Court has 52 reviews.

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Date Published

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Review from Geoffrey S (Son of Resident) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and home in general have done very well over the past year. Unfortunately, after a great start, the dreaded Covid arrived at the Home, causing tremendous additional work for a restricted workforce. Mum has attended the hospital on three occasions and has been well looked after getting there
and back.

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Review from M Y (Resident) published on 23 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am 94 years old and have reasons to be cared for. My memory is almost gone but physically I'm fairly good but I could no longer be trusted to care adequately for myself. I lived alone in a 6 bedroom house (widowed) so made up my mind to sell it and use the proceeds for my care.

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Review from Bebe S (Daughter of Resident) published on 30 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum joined Devonshire Court (or DC as we call it!) a year ago and my sister, brother and niece can not express too strongly how grateful and happy we are with every aspect of Devonshire Court. The staff are so caring and patient, and nothing is too much trouble. They are so tactile (hand-holding)
which in these times is so important as we can’t do it ourselves and that is the greatest thing we miss.
The management has done everything that is possible to keep the residents safe and happy. I really do not wish to think about if we had chosen another home, after all the horror stories that have been reported about some homes during this pandemic.
We thank you all from the bottom of our hearts for caring for our mum.
God bless you all x

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Review from Lyn R (Daughter of Resident) published on 30 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Not long after my Mother moved to Devonshire Court the pandemic and lockdown arrived. The staff at Devonshire Court have been and are amazing how they’ve dealt with it all. They do everything possible to keep residents safe and yet still offer stimulation with the many activities on offer. It’s so comforting
to know my Mum is in the best hands possible and receiving excellent care during these difficult times.
Truthfully there is nothing I can suggest to improve things and I know that if I did I would be listened to. Thank you to all the staff. You are truly wonderful.

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Review from Debbie (Daughter of Resident) published on 21 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Devonshire Court is a truly caring care home and does its utmost to ensure the physical and emotional wellbeing of residents. Mum and Dad moved there together and since Mum has passed away, I take great comfort in knowing Dad is there. There’s a great social and activities programme with enough variety
to suit different tastes. Dad particularly enjoys the exercise sessions and the cinema room and loves the virtual Pub Quiz that has been running since lockdown, with relatives able to join in virtually.
I can’t speak highly enough of the management of the response to the Covid-19 crisis. Their dedication to the care and safety of their residents has never been more apparent.

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Review from Jenny C (Daughter of Resident) published on 8 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in this home for 15 years and it has always been very good but they have excelled themselves during the Coronavirus crisis. They could not have looked after the residents better if they had been their own family. They have put on many activities and kept them occupied when they couldn’t
see relatives and friends. Zoom calls have been facilitated and a means for visiting is now being developed. All relatives were fully informed and all questions answered when they had a resident sent back from hospital without the hospital waiting for test results (they now insist on written confirmation of a negative test) and everyone was kept safe, tested and all precautions taken. The home always had sufficient PPE and I felt I had no need to worry about Mum. What more can you ask for?

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Review from Sean T (Son of Resident) published on 19 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Devonshire Court have been absolutely outstanding during this pandemic. As the residents aren't able to have visitors, they have organized so many ways to connect to our loved ones. A weekly quiz on Zoom, scheduled meetings with our loved ones online and numerous other activities for the
residents. A St Georges Day party and a VE day celebration to name a couple.
This, coupled with the normal splendid care that the residents receive is the reason that I rate this establishment so highly.

Reply from Vicky Gutteridge, Business Relationship Manager at Devonshire Court

Thank you for your wonderful review. Our staff at Devonshire Court work very hard to enrich the lives of our residents, we will be sure to pass on this amazing feedback.


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Review from James H (Friend of Resident) published on 30 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fantastic care home, absolutely lovely. Superb staff, excellent care. excellent food - absolutely second to none. May I thank all the staff at Devonshire Court for looking after my long and dear friend.

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Review from Karen O (Daughter of Resident) published on 10 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Devonshire Court since May 2019 and was able to settle in very quickly, thanks to the personal approach of all the teams.
His carers are kind and respectful, he enjoys his meals and the many activities that are available every month.

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Review from L C (Daughter of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently moved into Devonshire Court and has settled in really well. This, I believe, is due to your wonderful staff and wonderful facilities/activities.
Your chef is a credit to you and the delicious food he serves. The dining room is lovely and mum is eating well and is feeling better
having nutritious food. Everyone is friendly and professional and we can't thank you enough as we know mum is happy and safe.

Reply from Chiao Kwan, Marketing & Communications Officer at Devonshire Court

Thank you very much for your wonderful review of our home, Devonshire Court.


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Review from Alison (Sister of Resident) published on 16 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister, who has recently been diagnosed with dementia, had been struggling to manage to live independently for some time and unfortunately could no longer do so. I contacted Devonshire Court to make enquiries about the possibility of her going there. From initial contact to where we are today, I
can only say what a wonderful place it is with amazing staff. My sister moved to Devonshire Court on 3rd September 2019. It has been a difficult transition for her, having lived independently all her life, but everyone at Devonshire Court has been amazing and not only supported my sister, but they have also supported me. I can only describe it as being the residential care home equivalent of a 5* hotel. I feel as if I have had an enormous weight lifted off my shoulders with the knowledge my sister is in a safe environment, is being looked after and can once again enjoy life. Thank you to everyone at Devonshire Court.

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Review from Jane (Daughter of Resident) published on 2 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Devonshire Court two weeks ago and already the difference in her well being is amazing. She is so much more positive, alert, happy and confident.
It is lovely to visit somewhere that is so friendly, helpful and upbeat.
Mum has been encouraged to join in many of the activities offered
and loves Friday Party Night. She has danced for the first time in years.
She had only been there two days when she rang me and said 'What is so wonderful about this place is that no one makes you feel old'.
That sums up Devonshire Court. There is nothing else I can add!

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Review from Elizabeth C (Daughter of Resident) published on 11 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I and my dad have been overwhelmed by the support, outstanding care and attention that we have had, my mum looks happy and healthy.
It's been a big change in our lives and the staff here have made us so welcome. We have no worries or concerns which is very comforting to know my mum is in safe hands.
Thank
god for people like the staff at Devonshire Court and I cannot praise them enough. It's a special place which we are lucky to have found for my mum.

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Review from Janice W (Cousin of Resident) published on 7 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has been at Devonshire Court for over 3 years. When she arrived she was poorly. Over the years her recovery is almost complete. I can honestly say that on our last visit she looked the lovely (the hairdresser had done a lovely style - perfect). She had recently been taken to the ballet in
Leicester - to follow 'her dream' there was a board on display with photographs of her with the cast and a programme which the cast had signed - perfect. Devonshire Court's motto seems to be 'don't rest on your laurels, improve, improve, improve!'

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Review from Antony C (Brother of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities and wonderful staff. Next visit, I will order a full English breakfast.

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Review from Zoe Y (Granddaughter of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is a resident of Devonshire Court, the staff are all wonderful, extremely caring and friendly.

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Review from J G (Friend of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit two residents regularly. I enjoy my visits and always find the care home clean and welcoming and the staff friendly and helpful. The residents I visit seem happy and settled and there always seems to be many activities arranged for them to take part in if they wish. I would definitely recommend
this care home.

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Review from Sue S (Daughter of Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Devonshire Court is a lovely place. Staff are very friendly, food is very good. We cannot find fault with anything. Altogether, very pleased to have my dad staying here.

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Review from Lindsey I (Granddaughter of Resident) published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very welcoming and friendly.
Always lots going on, well-organised activities.
Very clean.

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Review from Trevor M (Son of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring people. Needs addressed. Feel my Mum is in a great care home.

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Current Review Score: 9.8 (9.807)

Overview of Review Score

The Review Score of 9.8 (9.807) out of 10 for Devonshire Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.865 for Devonshire Court is calculated as follows: ( (138 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 155 Ratings = 4.865

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.942 Points relating to the number of positive Reviews for Devonshire Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8. 13 Positive Reviews ÷ 13.8 = 0.942

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Sep 2018

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Juliet

Juliet McNeilly

Job Title: Home Manager

Joined: 2016

I started my career in social care in 1993 and has spanned over 30 years. I have worked with people from many different backgrounds with a variety of needs for example; people living with a learning disability, mental health issues, homelessness, older people, and physical disabilities.


I am passionate about equality and have spent my career striving to ensure vulnerable adults receive the care they truly deserve. In my present role as the Home Manager at Devonshire Court, my main motivator is to make the 10th decade of a person’s life as enjoyable as every other decade of the person’s life.