Devonshire Court

Howdon Road, Oadby, Leicester LE2 5WQ
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9.8 52 Reviews
  • Devonshire Court, Leicester
Surrounded by four and a half acres of landscaped gardens and rated 'Outstanding' by Care Quality Commission (September 2018), Devonshire Court is located in a peaceful residential area in Oadby, Leicester. The Home provides residential care and residential dementia support with permanent care or short stay respite breaks.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact Devonshire Court for further information.

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Care Provided by Devonshire Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Person in charge
  • Juliet McNeilly (Home Manager)
  • Admission Criteria
    • Self-funding residents or Freemasons supported by their Local Authority
    • Ages 65+
  • Room Information
    • Single Rooms (69)
    • Single Rooms with ensuite Wet Room (69)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Devonshire Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,259 – £1,534
    • Self-Funded Residential Dementia Care £1,574 – £2,125
    • RESPITE Self-Funded Residential Care £1,385 – £1,687
    • RESPITE Self-Funded Residential Dementia Care £1,731 – £2,337

  • Our care fees for self-funded and local authority funded residents are subject to a pre-admission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. For a range of prices, please contact the Home directly, but note these are subject to a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
  • (these prices are only a guideline, please contact Devonshire Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Devonshire Court Reviews (52)

Total of 52, showing 41-52
9.8

Devonshire Court has a Review Score of 9.8 (9.807) out of 10, based on 13 reviews in the last 2 years. Over all time Devonshire Court has 52 reviews.

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Review from Caroline A (Daughter of Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is a resident of Devonshire Court age 95 and has developed brittle asthma over the past few months which has been difficult to control. The staff have been so caring and supportive and the home manager arranged an asthma study day on site. Many staff attended including some on days off, with
mutual benefit this is just one example of the personalised care and going beyond the call of duty to support the residents and their families. Thank you.

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Review from G H (Son-in-law of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Plenty of social activities and trips out in the minibuses. Staff are wonderful and caring. The manager is always available and has time to talk to the relatives.
I have experience of several care homes with my own mother and Devonshire Court is absolutely excellent in all aspects.

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Review from Peter D (Regular Volunteer) published on 22 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife receives exceptional care at Devonshire Court. The carers were magnificent - I think they loved my wife, who unfortunately passed away a year ago.

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Review from Adrienne L (Daughter of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum always says how kind and lovely the staff are towards her after they have left the room. She appears to be content and settled - she enjoys her food and especially enjoys the various trips out such as the seaside and a canal boat trip this summer.


We always find mum very settled and happy. She

does not say much but she is obviously well cared for physically and mentally. Whenever she needs any special medical care, she always has first-class treatment.

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Review from Dorothy M H (Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is being updated - clean, comfortable. Help is always available. Nursing is not provided internally, but is organised if needed.


Variety of food is good and attention given to diets if necessary.


Entertainment and exercise are given and outings organised.


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Review from Stanley L (Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After our own home, which was to us the best, Devonshire Court is the best.

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Review from B O (Sister of Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Having visited other relatives in other care homes and I can only describe Devonshire Court as Excellent. I can assure you that if we myself and my sister's daughter were not happy and our complaints listened to my sister would be moved,

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Review from A S (Daughter of Resident) published on 25 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I am happy that my mum is cared for in Devonshire Court. The home has improved over the three years my mum has been there.


The frontline carers are excellent on every level and ensure my mum is treated with respect and dignity. The activities have improved 100%. It's a lovely friendly

place to visit.

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Review from Peter D (Regular Volunteer) published on 2 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care is excellent the attitude and moral of the staff are first class and treat the patients with dignity and compassion.
The entertainment programmes are very well planned and receive great support from the residents.
The cleanliness of the home is exceptional provided by a hard working
staff. The dining arrangements compare to a very good hotel standard, without doubt, Devonshire Court is a credit to the masonic charity.

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Review from A S (Daughter of Resident) published on 25 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with all aspects of this home despite it going through some tough times.
The care staff are all fantastic and show my mother lots of attention and genuine affection.
The cleaning staff also deserve a mention for not only cleaning but caring.
I would recommend Devonshire Court
if you need to go through this difficult process with a loved one.

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Review from Tim F (Son of Resident) published on 25 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is very well looked after at Devonshire Court. Following a hiatus of leadership succession and issues around recruitment, the staff have really upped their game in what is a very challenging environment. I know many of the staff now and have faith in their intent and ability to look after
my father.

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Review from J C (Daughter of Resident) published on 21 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of the dementia unit for ten years. Mum is well looked after and enjoys life as fully as her condition allows. The 11-bedded unit provides a good ratio of staff to residents. The staff eat with the residents which adds to the 'family' atmosphere. The facility includes
a large dining room/kitchen where drinks and snacks are prepared as required. Cooked meals are delivered in a heated trolley from the main kitchen. There is a residents' lounge/activities area and a further seating area. Mum's own room is sunny and light and provides everything she needs.
In addition to the work of the activities team, some of the staff volunteer their own time for additional activities and trips.
We recently had to take mum to the hospital for an appointment and we were grateful for the cooperation of management in providing both a carer and wheelchair transport to make this possible.

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Current Review Score: 9.8 (9.807)

Overview of Review Score

The Review Score of 9.8 (9.807) out of 10 for Devonshire Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.865 for Devonshire Court is calculated as follows: ( (138 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 155 Ratings = 4.865

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.942 Points relating to the number of positive Reviews for Devonshire Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8. 13 Positive Reviews ÷ 13.8 = 0.942

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Sep 2018

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Juliet

Juliet McNeilly

Job Title: Home Manager

Joined: 2016

I started my career in social care in 1993 and has spanned over 30 years. I have worked with people from many different backgrounds with a variety of needs for example; people living with a learning disability, mental health issues, homelessness, older people, and physical disabilities.


I am passionate about equality and have spent my career striving to ensure vulnerable adults receive the care they truly deserve. In my present role as the Home Manager at Devonshire Court, my main motivator is to make the 10th decade of a person’s life as enjoyable as every other decade of the person’s life.