The Grange Residential Home

Smeeton Road, Saddington, Leicester LE8 0QT
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9.8 55 Reviews
  • The Grange Residential Home, Leicester
The Grange Nursing & Residential Home is registered for many specialist needs and employs a care team with expertise in caring for people living with dementia, while being an ideal environment for mobility issues.

The accommodation is located within scenic grounds where residents enjoy lovely food and a peaceful atmosphere.

All care plans are drawn up in consultation with healthcare professionals and families, set up to be holistic and carried out by qualified and trained professionals.

Care Provided by The Grange Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Aileen Claudio (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for The Grange Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,200
    • Self-Funded Residential Dementia Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Care £950 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,300
  • These prices are only a guideline, please contact The Grange Residential Home to find out the exact price for your requirements.


  • (these prices are only a guideline, please contact The Grange Residential Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Visitors car park at the front of the home, and an overflow car park behind the home.


The Grange Residential Home Reviews (55)

Total of 55, showing 1-20
9.8

The Grange Residential Home has a Review Score of 9.8 (9.796) out of 10, based on 21 reviews in the last 2 years. Over all time The Grange Residential Home has 55 reviews.

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Each time I visit my mum, everyone is so welcoming and I get updated how mum is, and what sort of night she's had. The staff are all so helpful, friendly and caring. Mum loves the meals, and she receives regular drinks. The management are always very helpful, it puts my mind at ease knowing mum is being
looked after with kindness and care.

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Overall Experience  Overall Experience 5.0 out of 5

Thank you to the manager, activities coordinator and all the staff for the excellent care given to my friend. Nothing was too much trouble. Lots of entertainment and things to do. Trips out, which my enjoyed. Amazing food menu, well presented and served in a friendly, welcoming dining room. Lovely caring
staff. Always willing to help. My friend was very happy here. And it was such a relief to find such a lovely caring home. Well done. Be proud of what you offer.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff are excellent in the way they care. Residents are treated with respect and dignity. They are always polite and certainly on the ball. The activities they arrange for their residents are excellent. Always celebrating birthdays and significant religious days across all religions, trips
out which they certainly enjoy!

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Overall Experience  Overall Experience 5.0 out of 5

Always welcoming and accommodating. Residents all appear to be happy and settled. Someone contacts me whenever there is an issue. I live four hours away so rely totally on the staff to look after my relative. Everyone that I have come into contact with has been helpful and accommodating.

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Overall Experience  Overall Experience 5.0 out of 5

We couldn't be happier with the care my mother has received since moving to The Grange Residential Home in September 2023. The staff are welcoming, compassionate, and truly attentive, making her feel right at home. The activities offered are well-organised and engaging, giving her opportunities to make
friends and enjoy each day. Seeing her smiling, happy, and sharing stories of her experiences brings us such peace of mind. Thank you, to the Grange management and care team, for creating a caring, joyful environment where my mother can thrive. We're so grateful to know she's in such good hands!

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Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at The Grange since August 2023, we are very happy with the care my dad receives, we don't have to worry about him as we know Dad is being well loved after. Dad enjoys the meals and joining in with the daily activities, the activities facilitator is absolutely brilliant. The
care home is very clean and has been recently redecorated throughout. The staff are very kind and friendly and the home is very well run. We often joke that we wouldn't mind staying there for a week! I would highly recommend The Grange as a care home.

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Overall Experience  Overall Experience 5.0 out of 5

We find the home is perfect for my mum, she is well looked after, if we do have any concerns we talk to the staff/management and the problem is worked out to a satisfactory outcome, I find all the staff are very helpful and do their best for the care of my mother.

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Overall Experience  Overall Experience 4.0 out of 5

My wife really enjoyed her stay at the care home. Food was nice and varied. Staff are kind and hardworking. She would love to stay with you again at some future time. Kind regards.

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Overall Experience  Overall Experience 5.0 out of 5

My impression of the nursing home is excellent. The staff are very friendly and caring in nature to me and to the patients. I am happy that my mother is being cared for with kindness and compassion and that her dignity is being upheld. The environment is pleasant, clean and homely. Whilst my mother
is not in a position to participate in organised activities it seems they are beneficial. I was pleased to see in my mum's room some of her personal possessions. The food presented at meal times looks appetising and plentiful. I am impressed with the carers' patience at feeding time.

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Overall Experience  Overall Experience 5.0 out of 5

After our initial visit to The Grange, I knew my dad would be happy living there. The staff are so happy and friendly! The activity co-ordinator is amazing and there is always something exciting happening. The living area is bright, airy and spacious. The food looks delicious and there is lots of outdoor
seating which the residents are encouraged to use. My dad has mixed dementia and has many needs. I feel happy these are being met and he is being well looked after. We love to visit and are made very welcome!

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Overall Experience  Overall Experience 5.0 out of 5

Mom is not very good with her social side but she loves the staff. Having been there over 11 years, although she can be stubborn at times, the staff understand her very well, and also love her.

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Overall Experience  Overall Experience 4.0 out of 5

Mam has been at The Grange for 11 years. She is settled there with having dementia, the staff are very understanding, kind and patient with her all round. The place has been redecorated to a high standard and looks good and very relaxing. We are pleased with Mam's performance.

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Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident for a year and is very happy. His needs are complex and the staff are very good. My queries to staff are answered well. The activities are pitched very well for residents' needs. The standard of food is good.

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Overall Experience  Overall Experience 4.0 out of 5

At the Grange from the manager down to carers all are absolutely first class. Nothing is too much trouble and I mean everyone employed there. My wife has been a resident at the home for thirteen months, and we are grateful for all they have done for her.

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Overall Experience  Overall Experience 5.0 out of 5

My sister has been living at The Grange for just over a year. She has settled really well and likes the staff and they seem to like her! She has complex physical and mental needs and says that the staff are very kind in the way they look after her. Their attention to her personal care is good. They
are professional, cheerful, approachable, dedicated, patient and well-organised. This is a happy place.
The Grange has recently been decorated in the corridors downstairs and the lounge has had a makeover which looks really good and lends itself better now to the many activities which go on each day, organised by the wonderful Coordinator. Tasty food is cooked on-site daily.
There is a beautiful well designed garden with access through the lounge but I feel this is very underused in good weather in summer and think that the residents could benefit from enjoying these surroundings and being outdoors as routine. I don’t know if there are staffing issues which prevent this from happening.

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Overall Experience  Overall Experience 5.0 out of 5

On my visits to Mother, she is always well-cared for and happy. The staff are outstanding, kind and professional. I feel very reassured that my mother is happy and well cared for in this care home. Thank you all.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with mum being at The Grange I find all the staff friendly, helpful and caring. The recent refurbishment of the lounge is excellent. I feel mum is well cared for and looked after. Communication is very good.

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Overall Experience  Overall Experience 4.0 out of 5

My Mum was admitted to The Grange for emergency respite care in March 2023 and was not able to return home. I feel fortunate that The Grange had a room available at the time. I have noticed, on my regular visits that all the care home staff know and use my Mum's first name and greet her with a smile.
Her individual needs and preferences are taken into consideration. Kitchen staff produce amazing, tasty food which my Mum really enjoys. The birthday cake they made for her was gorgeous. Carers and support staff have always been warm, friendly and welcoming towards us. The Grange does feel like 'home from home'

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Overall Experience  Overall Experience 5.0 out of 5

When my grandad was moved to The Grange we were apprehensive at first but we had no need to worry. Although he was only there a short time before he passed away, the staff were nothing short of compassionate, understanding, attentive and above all else caring. This was not just reserved for Grandad
but to all of our family as well. We were able to spend Grandad's last few days by his side in the comfort of a beautiful garden view room and we were always made to feel welcome and nothing was too much trouble for anyone. The staff really are a credit to their profession and The Grange exceeded our expectations in so many ways. There are not enough words to show our gratitude but we will be forever thankful to them for showing my grandad, and us, how care really should be given.

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Overall Experience  Overall Experience 5.0 out of 5

Mum entered The Grange Residential Home in January 2023 and from day one, our minds were put at rest that she was being cared for and she was loved by staff and other residents. Mum settled well and celebrated her birthday a month later with staff and residents and a lovely cake baked by the chef. Mum
enjoyed the activities led by the activities coordinator who goes above and beyond her position. Management and staff show such care with their residents and their families. I could go on and on, The Grange is so much more, I even joke with staff I am booking a bed for a rest and great food, especially the puddings.

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Current Review Score: 9.8 (9.796)

Overview of Review Score

The Review Score of 9.8 (9.796) out of 10 for The Grange Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.796 for The Grange Residential Home is calculated as follows: ( (205 Excellents x 5) + (39 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 250 Ratings = 4.796

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grange Residential Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jun 2021

Overall
Requires improvement

  • Caring

    Requires improvement
  • Effective

    Requires improvement
  • Responsive

    Requires improvement
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (4)

Aileen

Aileen Claudio

Job Title: Registered Manager

Joined: 2008

I have worked at The Grange for 15 years now, progressing from a senior carer to my current role as a Registered Manager for the last 4 years. Being a nurse by background and having an approachable demeanour, I am extremely passionate about the service we provide. Together with my wonderful team, my focus is to deliver high-quality care and provide ‘A place you can call home’ to fulfil each individual's needs and expectations. If you wish to find out more about our home and the services we offer, please feel free to contact me or drop by to view the home.


Ellie Grace

Ellie Grace Probert

Job Title: Deputy Manager

Joined: 2020

Hi! I’m Ellie and I am the deputy manager at The Grange. I joined the team in March 2020 with 17 years of social care experience, the majority of which being in residential homes or domiciliary care and within various roles, starting as a young and somewhat wet behind-the-ears support worker! I worked hard and underwent a host of training to become skilled and knowledgeable in the social care sector and that is how I have come to be in my current role, sharing that knowledge with our friendly, hardworking and dedicated staff. Besides being a football mum to 2 beautiful girls, spending time with family and friends and enjoying sunny and snowy holidays, there is nothing more important to me than seeing our service users happy and enjoying their lives at The Grange which is why person-centred, high-quality care is at the forefront of everything we do, creating a real home from home environment.


Atul

Atul Popat

Job Title: Administrator

Joined: 2018

My name is Atul Popat. As an experienced care home administrator, my commitment is to foster a warm and supportive environment where residents thrive. We, as a team, prioritise personalised care, ensuring each individual's unique needs are met with compassion and professionalism.


With a focus on open communication and collaboration, I strive to create a home where residents feel valued, safe, and embraced in a community that promotes well-being and happiness


Shirley

Shirley Dagley

Job Title: Activities Coordinator

Joined: 2021

My name is Shirley Dagley and I have been at The Grange since 2021.


It is a pleasure to be the activities coordinator. With a heart dedicated to enhancing the quality of life for our residents, I am committed to creating a vibrant and fulfilling activity program that caters to their unique needs and interests. My approach to activity coordination is rooted in compassion, respect, and a keen understanding of the unique preferences of each individual under our care. I am committed to fostering a sense of community and joy through events that not only entertain but also promote socialisation and mental stimulation. I am very passionate about my job and my first priority is to make all residents feel at home.


We have a range of daily activities which include exercise, singing, bingo, and arts & crafts. We also have special events celebrating religious and social occasions regularly throughout the year as well as arranging day trips for residents to places of interest.


Frequently Asked Questions about The Grange Residential Home

What types of Care is The Grange Residential Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Grange Residential Home provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Grange Residential Home have?

There are 46 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Grange Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Grange Residential Home to the centre of Leicester?

8.9 mile(s) as the crow flies, distance by road may be significantly further.