The Grange Residential Home

Smeeton Road, Saddington, Leicester LE8 0QT
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9.8 55 Reviews
  • The Grange Residential Home, Leicester
The Grange Nursing & Residential Home is registered for many specialist needs and employs a care team with expertise in caring for people living with dementia, while being an ideal environment for mobility issues.

The accommodation is located within scenic grounds where residents enjoy lovely food and a peaceful atmosphere.

All care plans are drawn up in consultation with healthcare professionals and families, set up to be holistic and carried out by qualified and trained professionals.

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Care Provided by The Grange Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Aileen Claudio (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for The Grange Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,200
    • Self-Funded Residential Dementia Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Care £950 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,300

  • These prices are only a guideline, please contact The Grange Residential Home to find out the exact price for your requirements.
  • (these prices are only a guideline, please contact The Grange Residential Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Visitors car park at the front of the home, and an overflow car park behind the home.


The Grange Residential Home Reviews (55)

Total of 55, showing 21-40
9.8

The Grange Residential Home has a Review Score of 9.8 (9.796) out of 10, based on 21 reviews in the last 2 years. Over all time The Grange Residential Home has 55 reviews.

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Review from Karen M (Daughter of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at the care home for respite at first, she loved it so much that when the time came we could no longer care for Mum's needs at home (due to dementia). We had no hesitation for Mum to be a permanent resident at The Grange, even though it meant as a family we had a bit of a journey to and fro.
Mum
was really happy there and cared for. There were some carers Mum really got attached to and they all really cared for Mum. Mum loved her food and the food at The Grange is exceptional (we know we tried it).
At the end of life, the care was shown to us too. Nothing was too much for them, we could be with Mum 24/7 (which we did) they looked after us so well at the most difficult time. We could never thank them enough and would definitely recommend this care home to anybody we know going through the same as us.
Thanks to all the staff at The Grange in Saddington.

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Review from Michael C (Husband of Resident) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident since November 2019 and has always been treated with compassion and kindness by all staff. Recently, despite receiving Coved 19 vaccinations, she tested positive for it and had to self isolate for 10-days. She was confused and could not understand why she had to remain in
her room, and a member of staff had to explain each day why she has to remain in isolation. The staff deserve credit for their patience and support to her. She did not suffer any Covid symptoms, which I put down the vaccination and its benefits.


During the last 12 months, the lockdown has meant that relatives were unable to visit, and the staff have managed to keep all residents fully occupied, this is more than evident in the display of photographs and videos on the Facebook website showing how well the residents were entertained during this period.
They all deserve our heartfelt thanks!


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Review from Deborah T (Respite Resident) published on 18 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was in The Grange for a few days for respite while my husband had a small operation. The welcome was very friendly and reassuring. All the staff (including cleaners and the chef) were very professional and caring. Nothing was too much trouble and I felt like I was in someones home and not an institution.
Obviously, there was a variety of needs but the staff were always willing to accommodate individual requirements.

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Review from Derek H (Resident) published on 13 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are exemplary and the service is exceptional. I would recommend the home without any hesitation.

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Review from Maureen W (Daughter of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so friendly and welcoming, always willing to help. Nothing is too much trouble. We are very pleased with the way my mother was cared for. Everywhere is so clean and tidy at all times. I would highly recommend the care home to anyone.

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Review from Judith T (Daughter of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff at The Grange are very caring, dedicated and passionate about peoples needs with great dignity. Work good with team leader and part of that team, nothing is too much trouble to ask. They have a job to do and just get on with it. You can approach management at ease if you have any concerns
and they get dealt with at once.

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Review from W P (Daughter of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is always treated with respect and dignity and included in all decisions. The management is very responsive when contacted and resolve any minor concerns through discussion to reach a suitable outcome quickly. Staff are always friendly and welcome.

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Review from Martin H (Nephew of Resident) published on 16 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful staff. They were very good with us with getting my Uncle settled in and looking after him. He's made new friends and is quite happy. We're kept fully informed on how things are going. Activities regularly take place for residents. The owners are in the process of adding new
facilities for the benefit of the residents. Very pleased with the establishment.

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Review from Julie R (Niece of Resident) published on 13 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle has been at The Grange for nearly 2 years. The family that own it are so kind and respectful to all the residents and me and are on site nearly every day. They are always trying to improve The Grange both inside and out to make life better and easier for the residents. The Manager helped me
so much in the first year through such a difficult time with forms and paperwork from solicitors, the social services and the Courts and in understanding my uncle's illness - which initially I had no knowledge of. The staff are always helpful and there is always a registered nurse on site to help me with any concerns over my uncle's illness. My Uncle has settled in well and I don't think he would want to be anywhere else. Relatives that have lost loved ones at The Grange still continue to visit because everyone feels like one big family. I have already recommended The Grange to my partner and his Grandma has been there nearly a year.

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Review from D P (Nephew of Resident) published on 9 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my uncle arrived at The Grange Nursing and Residential Home he was very poorly and in need of care.
He was eating very little, drinking very little.
He did not want to speak to anyone - all he wanted to do was sleep.
He was showing signs of dementia.
The staff at the home have nursed him efficiently
and his improvement is considerable.
I thank the staff for this.

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Review from Graham C (Son of Resident) published on 6 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home was used after an unannounced visit by my brother and I. We found that the staff were extremely kind and caring and nothing was too much trouble for both the staff and management. Throughout my father's stay, he was looked after very well even down to them making a birthday cake for him.
When we visited he was always clean, tidy and dressed and his medical treatment was second to none. I would have no qualms in recommending this premises to anyone.

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Review from Glynis S (Daughter of Resident) published on 4 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been cared for extremely well, the staff have met all his needs all the time and all the staff have been very caring at all times. I and all my family will be recommending the care home to everyone who needs to know.

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Review from Lilian M (Resident) assisted by family/friend published on 4 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the whole, you can't beat Thew Grange. The staff make the place what it is they are all good. If you need any help they come straight away to you. I'm happy and have made really good friends. I've been here for over four years so it can't be bad.

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Review from Joyce P (Resident) assisted by family/friend published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for 4 years and I am very happy and have been well looked after.
This is my home now.
I feel like the staff are my family.

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Review from Carol G (Daughter of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very kind with no invasion of privacy. Nothing is too much trouble.
Very respectful to everyone.

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Review from Philip C (Son-in-law of Resident) published on 18 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother in law has been here for nearly a year now and she has been really happy. She has the odd day where she asks to go home but generally she is very happy and settled. She enjoys the group activities with the activities coordinator and has made friends with other residents.

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Review from Paul H (Power of Attorney of Resident) published on 4 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly friend and neighbour came to live at The Grange Nursing & Residential Home after a month in hospital suffering from sudden-onset acute confusion and having collapsed at home. The Grange was highly recommended to us, and the staff there have been unstintingly kind and supportive, despite his
periods of unhappiness when he has been difficult to manage. The owner-manager and his mother make a strong leadership team, and their managers (previously) and now the new manager lead the nursing and other care staff to provide excellent care for their residents. Moreover for anyone interested in languages, the opportunities to learn a few words of (or to practice one's) Romanian, Hindi and other languages with members of staff are also most welcome.

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Review from S U (Sister of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother, who has dementia, was put into respite care at extremely short notice. The management were helpful and reassuring at this stressful time., The staff were very caring and looked after my brother with dignity and understanding. He was kept clean and well looked after. We would phone and talk
to him whenever we wanted and they gave updates on his condition and how settling in and they told the truth e.g if it was a bad day why and what happened.
Cannot fault staff and management without their support we would have been lost.

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Review from David G (Son of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff and management are welcoming, friendly and communicative.

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Review from Roger H (Son of Resident) published on 22 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care has been superb. All the staff, all levels of staff, connect very well with the residents. Nothing seems to be too much trouble. Diet, hydration and skin care are all taken very seriously. Feedback from staff is excellent. Staff are friendly and polite to me, the son of a resident. Not all
residents are easy but the staff handle the, with kindness and gentleness and treat them in a compassionate and dignified way.

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Current Review Score: 9.8 (9.796)

Overview of Review Score

The Review Score of 9.8 (9.796) out of 10 for The Grange Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.796 for The Grange Residential Home is calculated as follows: ( (205 Excellents x 5) + (39 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 250 Ratings = 4.796

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Grange Residential Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jun 2021

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (4)

Aileen

Aileen Claudio

Job Title: Registered Manager

Joined: 2008

I have worked at The Grange for 15 years now, progressing from a senior carer to my current role as a Registered Manager for the last 4 years. Being a nurse by background and having an approachable demeanour, I am extremely passionate about the service we provide. Together with my wonderful team, my focus is to deliver high-quality care and provide ‘A place you can call home’ to fulfil each individual's needs and expectations. If you wish to find out more about our home and the services we offer, please feel free to contact me or drop by to view the home.


Ellie Grace

Ellie Grace Probert

Job Title: Deputy Manager

Joined: 2020

Hi! I’m Ellie and I am the deputy manager at The Grange. I joined the team in March 2020 with 17 years of social care experience, the majority of which being in residential homes or domiciliary care and within various roles, starting as a young and somewhat wet behind-the-ears support worker! I worked hard and underwent a host of training to become skilled and knowledgeable in the social care sector and that is how I have come to be in my current role, sharing that knowledge with our friendly, hardworking and dedicated staff. Besides being a football mum to 2 beautiful girls, spending time with family and friends and enjoying sunny and snowy holidays, there is nothing more important to me than seeing our service users happy and enjoying their lives at The Grange which is why person-centred, high-quality care is at the forefront of everything we do, creating a real home from home environment.


Atul

Atul Popat

Job Title: Administrator

Joined: 2018

My name is Atul Popat. As an experienced care home administrator, my commitment is to foster a warm and supportive environment where residents thrive. We, as a team, prioritise personalised care, ensuring each individual's unique needs are met with compassion and professionalism.


With a focus on open communication and collaboration, I strive to create a home where residents feel valued, safe, and embraced in a community that promotes well-being and happiness


Shirley

Shirley Dagley

Job Title: Activities Coordinator

Joined: 2021

My name is Shirley Dagley and I have been at The Grange since 2021.


It is a pleasure to be the activities coordinator. With a heart dedicated to enhancing the quality of life for our residents, I am committed to creating a vibrant and fulfilling activity program that caters to their unique needs and interests. My approach to activity coordination is rooted in compassion, respect, and a keen understanding of the unique preferences of each individual under our care. I am committed to fostering a sense of community and joy through events that not only entertain but also promote socialisation and mental stimulation. I am very passionate about my job and my first priority is to make all residents feel at home.


We have a range of daily activities which include exercise, singing, bingo, and arts & crafts. We also have special events celebrating religious and social occasions regularly throughout the year as well as arranging day trips for residents to places of interest.