Magna Care Home

27/29 Long Street, Wigston LE18 2BP
Submit a Review
9.8 97 Reviews
  • Magna Care Home, Wigston
Magna Care Home is a recently-refurbished home conveniently located in the centre of Wigston in Leicestershire.

Providing quality dementia care to older people, the home has been carefully designed with ultimate comfort in mind. The two sitting rooms offer the perfect spot to relax and spend time with other residents meanwhile meals prepared by the catering team can be enjoyed in either of the two spacious dining rooms. The team work hard to ensure mealtimes are enjoyable for residents, providing a variety of meals, catering for dietary requirements and welcoming visitors at any time.

Learning about the preferences of each individual resident, the team encourage everyone to take an active part in life at Magna Care Home. Whether they want to be fully involved in the enriching activities programme or join in as and when they wish, residents benefit from an engaging lifestyle that offers plenty of things to look forward to.

Community is also an integral part of life at Magna Care Home. The team is dedicated to supporting residents to build strong relationships in the Wigston neighbourhood, and regularly organise events with local schools, charities and businesses in the area.

Show Magna Care Home on the Map

Care Provided by Magna Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Chipo Mupunga (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2002

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access

Magna Care Home Reviews (97)

Total of 97, showing 1-20
9.8

Magna Care Home has a Review Score of 9.8 (9.761) out of 10, based on 12 reviews in the last 2 years. Over all time Magna Care Home has 97 reviews.

Overall Experience

  • 69
  • 27
  • 1
  • 0
  • 0

Date Published

97
4
7
12
85

Review from D P (Niece of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

She is well cared for and looked after. Everyone is encouraged to participate in activities. She is our valuable relative see we wish the very best all-around care. Magna Care Home provides this.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L S (Niece of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has been a resident at the care home for at least five years. And every time I go the home it always looks and smells clean. The staff are really lovely, very welcoming and get you cups of tea/coffee.
Every time I've been, the food is exceptional, nothing seems too much trouble for the staff
and when the home holds an event, you are invited to join in. I would definitely recommend one of my family to be a resident at the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jennifer B (Daughter of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother's care is excellent. Carers very patient and caring. Would recommend to others.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E G (Husband of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff and nurses are very supportive to my wife and me, her husband.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L D (Husband of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband began his stay at Magna, it has been a very difficult adjustment. The carers and staff at Magna could not have been any more helpful and kind to myself and my husband. I am extremely happy with the service and treatment/care. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E C (Friend of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Happy to see my friend very much happier in here than his previous experiences. His relationship with the staff is great and will be happy to stay until he's able to return to his own home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marie R (Daughter of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So much thanks to the amazing team here. I am able to support the care given to my mum alongside the staff. In order to ensure that this happens, I am made to feel welcome 24/7 and when I have felt the need to stay overnight in my Mum's room I have been provided with bedding and a mattress. The staff
are an absolute asset at Magna. What a warm, caring and welcoming team. So many thanks for everything you do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A W (Daughter-in-law of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well looked after, always dressed nicely and clean and tidy. Loves her meals and we are extremely pleased with the care she receives. Staff always very welcoming and friendly. We would not be able to cope without this lovely home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L F (Friend of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always friendly and welcoming. Residents are encouraged to sing, dance and do crafts and have fantastic entertainment. Home is pleasant, clean and fresh.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael J (Son of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is always cared for, always clean and the majority of the time happy. The carers always have a smile and a wave for her and support her needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Liz M (Daughter of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is receiving excellent care at Magna Care Home. He is kept warm, clean and comfortable. The food is a very good standard with a varied menu each day. My dad loves his cooked breakfasts. The staff are all very helpful and kind and treat my dad with the dignity he deserves. Magna Care Home have
an excellent activities programme for all residents to join in if they wish. I would not wish for my dad to be anywhere else, he is happy and content. A big thank you to all members of staff and management for everything you do.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Daughter of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly, helpful, considerate and caring. They cannot do enough to help. The atmosphere is very homely and comfortable. I feel that part of the reason for this is that the ground floor, which is what I am reviewing, is not too big or impersonal. It is small enough to warrant these comments
of praise.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael W (Son of Resident) published on 28 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice, modern care home and very pleasant staff and carers. I think my father will be well looked after at Magna Care Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kerry H (Daughter-in-law of Resident) published on 23 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant environment with extremely friendly staff, who are attentive and caring and always ready to answer any question/enquiries we have. Watching how other residents are treated, gives us confidence that our loved one is in good hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan G (Daughter of Resident) published on 4 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Magna Care Home for about a year. I have always found staff friendly and helpful. Mum always looks dressed well and well cared for.
Throughout the recent COVID situation even when we couldn't visit, we were well informed about Mum's wellbeing, always kept up to date with any changes
eg: medication. I feel Mum is in the best place she could be.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen W (Husband of Resident) published on 18 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

As a retired NHS Paramedic, I have experienced over my 25 years of service many care homes of all sizes and standards when attending or returning a resident. I chose Magna Care Home for my wife as her husband of 32 years and Attorney because I believe the relationship between residents and staff was
one of the best I had witnessed on more than one occasion. Clean rooms and corridors are fine and of course, expected, but too often at some other care homes, some staff treat residents as a nuisance or secondary to staff needs. This is not evident at Magna Care Home. When visiting my wife, I am never disappointed with the warm attention both I and my wife receive.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brenda P (Friend of Resident) published on 20 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having Power of Attorney of my friends Health and Welfare, it was essential I was sure her place of accommodation was the best for all her needs. It has proved all I could have wished for at Magna Care Home. There are interesting displays of kindness on view for all the see, which give reassurance.
I get a feeling of a dedicated team together ensuring top-quality care. Care and kindness are given individually and in group surroundings. I am delighted to hear my friend gives her own thanks to carers and is regarded as "a lovely lady". The activities are stimulating, well thought through with evidence of happiness and have a good time. I am very grateful my friend's health has remained stable, which at 92-years, is heartwarming.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda P (Wife of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

With restrictions still, all carefully managed visits possible. Having some quality time with my husband made possible by very understanding staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Husband of Resident) published on 24 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very please with the care my wife is getting living in this care home. Staff are very happy to take the time to speak to me about what my wife has been doing whilst living there. They also contact me straight away if there are any problems: Doctor or hospital etc. My wife seems very happy living
there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet C (Daughter of Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

An amazing safe, caring and supportive place for my mum to live in. The staff and residents are very kind and the atmosphere is so homely. During covid lockdown, the staff have been so supportive with phone calls and video calls with mum, and are always reachable and helpful to us all and listen to
needs and requirements, implementing as much as they can.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.761)

Overview of Review Score

The Review Score of 9.8 (9.761) out of 10 for Magna Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.761 for Magna Care Home is calculated as follows: ( (116 Excellents x 5) + (18 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 142 Ratings = 4.761

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Magna Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Chipo

Chipo Mupunga

Job Title: Home Manager

What does ‘kindness’ mean to you?


“Kind care to me is being friendly, generous, considerate and kind-natured to Residents and their loved ones at all times.”


As a dedicated healthcare professional, Chipo has gained a wealth of experience in providing care to elderly people to help enrich their lives. She is a knowledgeable and committed leader who has progressed in her career to Home Manager level, after qualifying as a registered nurse in 2000.


Chipo closely shares HC-One’s vision in aiming to provide the kindest care for every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that means they gain the most benefit, in a warm and welcoming home.


When asked what she enjoyed most about her role, Chipo remarked: “I love seeing that our Residents are smiling, happy and content in a homely environment.”


Chipo credits her biggest achievement to beginning her career as an overseas nurse, before becoming a Home Manager at HC-One.


Outside of work, Chipo enjoys spending time with her family and friends as well as practising her faith.


If you would like to find out more information about Magna, Chipo has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


Frequently Asked Questions about Magna Care Home

What types of Care is Magna Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Magna Care Home provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Magna Care Home have?

There are 36 Single Rooms.

What are the Facilities & Services at Magna Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Magna Care Home to the centre of Wigston?

0.4 mile(s) as the crow flies, distance by road may be significantly further.