Hinckley Park Care Home

67 London Road, Hinckley LE10 1HH
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9.8 176 Reviews
  • Hinckley Park Care Home, Hinckley
Hinckley Park Care Home, overlooking Queen’s Park in Hinckley, Leicestershire, provides personalised residential and nursing care to older people.

The carefully designed and purpose-built care home offers residents a calm yet engaging living space, complete with two sitting rooms, a hairdressing salon and a sunny conservatory. The enclosed garden, which is cared for by residents, is a great spot for catching up with friends and family.

Hinckley Park also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On those sunny summer days, the outdoor spaces are the ideal spot for some alfresco dining.

The professional care team at Hinckley Park takes the time to learn about each resident’s individual hobbies and interests, promoting an active and fulfilling life. In addition to the range of activities available, the team also encourages residents to take an active role in the Hinckley community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into life at Hinckley Park. With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team to deliver the kindest possible care, supporting residents to lead their best possible life.

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Care Provided by Hinckley Park Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sukai Drammeh (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access

Hinckley Park Care Home Reviews (176)

Total of 176, showing 1-20
9.8

Hinckley Park Care Home has a Review Score of 9.8 (9.771) out of 10, based on 15 reviews in the last 2 years. Over all time Hinckley Park Care Home has 176 reviews.

Overall Experience

  • 157
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Date Published

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Review from S S (Daughter of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Hinckley Park are proffessional, caring and compassionate. They made Mum's stay comfortable and she ended her days in peace surrounded by people who truly cared.

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Review from N M (Son of Resident) published on 11 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the time Mum arrived until her passing, you have displayed dignity, care, cooperation and wonderful support to her. Bless you all.
Always first class from the first visit, wonderful 100th birthday party and updates us on Mum's condition regularly.

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Review from M M (Daughter-in-law of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we visited we were always made to feel welcome by all the staff. Everyone was very caring and kept us informed at all times about my mother-in-law's health and well-being. When she turned 100 the staff went above and beyond to do a lovely party for her which was greatly appreciated by the whole
family.

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Review from P B (Wife of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hinckley Park has made my husband get back on his feet and able to come home. Wonderful care!

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Review from J W (Daughter of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mum received in Hinckley Park Care Home was second to none. We made a good choice at short notice for nursing care. My mum had the best care. She was in there for ten weeks and cannot fault any of it. Everyone was so lovely, kind and respectful to Mum and all her family and let us grieve
in peace when Mum passed. Thank you all at Hinckley Park, you're all angels.

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Review from L H (Granddaughter of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful local care home which backs onto a park. My grandma had a lovely room with views of the garden. The staff treated her with great care. She was always clean, well fed and staff were regularly popping in to check in on her. Visitors were welcomed day and night and we were even offered sandwiches
and drinks.

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Review from A J (Daughter of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in Hinckley Park for 8 months with Motor Neurone Disease (MND). Although he was worried about leaving his treasured home he settled in really quickly. All the staff were helpful and reassuring and each time they passed his door they made a comment. The constant company from visitors and staff
made the time most enjoyable. Visitors were made welcome with a cuppa. The staff kept my dad clean and comfortable and helped feed him to the end. Many thanks for all your dedication and patience.

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Review from Sarah N (Daughter of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was so beautifully looked after and cared for. I'm very grateful to know that her last years in the home, were the best we could have hoped for. The staff were wonderful and showed her how much they cared for her - really devoted and I wish to thank them with all my heart.

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Review from V B (Daughter of Resident) published on 23 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident for 14 months at Hinckley Park and during that time I cannot fault the care he received. The entire staff were warm and friendly towards my dad and the family. He was happy and content and the setting really felt like home. He was always given choices and his dignity was maintained
throughout. Hinckley Park was definitely an excellent choice.

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Review from P K (Nephew of Resident) published on 23 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my experience with the home, its facilities and it's staff, I can safely say I have no issues or problems with either. The staff are always helpful and supportive to me and have looked after my auntie with love and professionalism.

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Review from Suzanne M (Sister of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the nursing home to be spotless and homely.
The staff were friendly and efficient and very caring, nothing was too much trouble. They treated with respect and care. I cannot praise Hinckley Park Home enough.

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Review from Susan C (Daughter of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for looking after my mother.
As a family we are very happy with the kind care and support you gave to us.

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Review from T L (Daughter of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my father received at Hinckley Park Care Home was exceptional. Each member of the team knew him and supported not just him but asked sincerely about my welfare too.
The nursing team (daytime and night) took wonderful care of him, as did all the individual carers. It was the little acts
of thoughtfulness that touched my heart.
I highly recommend this care home for your relatives. Exceptional care.

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Review from R T (Friend of Resident) published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff at the home to be caring, kind and informative.

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Review from J T (Daughter of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my mother for end-of-life was outstanding. All staff were very considerate and she was treated with dignity and kindness.
Many thanks to all concerned, it meant a lot to me.

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Review from Yvonne G (Daughter of Resident) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hinckley Park Care Home is a wonderful friendly home that takes great care of their residents. It is a homely place with friendly staff and exceptional care.

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Review from Sue T (Relative of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've known the resident for twenty-four years now. She has been at Hinckley Park Care Home for three years. She came here after not being able to stay at her own home. My relative's care at the home has been fantastic - she's made friends and joins in with all creative activities with such encouragement
from the activities supervisor. My relative has not been well at this time but the home has an open-door policy. The care to the family is fantastic.

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Review from Alison M (Daughter of Resident) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Hinckley Park Care Home at the height of Covid and stayed there for just under two years. Although it was hard in the beginning to see her. I knew she was safe and extremely well cared for. All the staff are very professional and treat everybody with respect, kindness and dignity. When
mum passed away the support the family received was caring and genuine. Thank you.

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Review from Elizabeth R (Daughter of Resident) published on 20 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy that my mother is well cared for.

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Review from Karen J (Daughter of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was with you for three and half years. I cannot fault the care she was given during this time. It gives us peace of mind as a family that she was so well looked after.

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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Hinckley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Hinckley Park Care Home is calculated as follows: ( (144 Excellents x 5) + (29 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 179 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hinckley Park Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Frequently Asked Questions about Hinckley Park Care Home

What types of Care is Hinckley Park Care Home registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hinckley Park Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Hinckley Park Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Hinckley Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Hinckley Park Care Home to the centre of Hinckley?

0.5 mile(s) as the crow flies, distance by road may be significantly further.