Hinckley Park Care Home

67 London Road, Hinckley LE10 1HH
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9.8 176 Reviews
  • Hinckley Park Care Home, Hinckley
Hinckley Park Care Home, overlooking Queen’s Park in Hinckley, Leicestershire, provides personalised residential and nursing care to older people.

The carefully designed and purpose-built care home offers residents a calm yet engaging living space, complete with two sitting rooms, a hairdressing salon and a sunny conservatory. The enclosed garden, which is cared for by residents, is a great spot for catching up with friends and family.

Hinckley Park also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On those sunny summer days, the outdoor spaces are the ideal spot for some alfresco dining.

The professional care team at Hinckley Park takes the time to learn about each resident’s individual hobbies and interests, promoting an active and fulfilling life. In addition to the range of activities available, the team also encourages residents to take an active role in the Hinckley community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into life at Hinckley Park. With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team to deliver the kindest possible care, supporting residents to lead their best possible life.

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Care Provided by Hinckley Park Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sukai Drammeh (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access

Hinckley Park Care Home Reviews (176)

Total of 176, showing 21-40
9.8

Hinckley Park Care Home has a Review Score of 9.8 (9.771) out of 10, based on 15 reviews in the last 2 years. Over all time Hinckley Park Care Home has 176 reviews.

Overall Experience

  • 157
  • 18
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Date Published

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161

Review from Betty C (Resident) published on 4 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am being looked after here very well.

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Review from Betty T (Resident) published on 4 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy. The staff are very good. The food is good. Lots to do.

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Review from Christine B (Sister of Resident) published on 4 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is well looked after, the staff are great.

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Review from Gillian B (Daughter of Resident) published on 30 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent a very happy four years at Hinckley Park. The staff are truly amazing and even when there are staff changes the ethos and atmosphere have remained the same. Her care was of the highest quality and our family have been welcomed and supported by everyone here.

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Review from R L (Son of Resident) published on 4 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff in their support of my mother in her final weeks. I am happy there were so engaging with us, caring about us, showing us their warm hearts.

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Review from Neil G (Son-in-law of Resident) published on 22 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, respect and professionalism of all staff at Hinckley Park Care Home was outstanding and helped our family see my father in law to a peaceful passing.

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Review from Jennifer G (Daughter of Resident) published on 22 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's stay was very short, but the care and attention given made his last days very dignified and as comfortable as possible. Staff were lovely, home and care excellent.

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Review from Navini P (Wife of Resident) published on 8 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was here since november. Me and my husband were both very pleased with the home and especially the staff.

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Review from J W (Sister of Resident) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with care of relative. Staff very pleasant and welcoming.

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Review from Karen H (Niece of Resident) published on 23 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the care and support that my relative received. Staff are very pleasant and welcome. Nothing too much trouble. Kept up to date on progress.

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Review from Chantelle C (Granddaughter of Resident) published on 19 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very welcoming and helpful. They are mindful of residents' needs and do everything they can to support not only the residents but their families as well.

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Review from E S (Daughter of Resident) published on 19 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum received excellent care for the 12 years she was at the home. The staff showed so many milestones with us. I can't thank them all enough.

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Review from K D (Daughter of Resident) published on 5 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents lived in Hinckley Park Care Home until Mum passed away a year ago and my Dad this month.
The staff on all levels have been so caring. I cannot fault them.
I looked at numerous homes before they moved into Hinckley Park Care Home and I'm so glad that I chose it. Nothing has been
too much trouble. I would like to say one member of staff, who is very young, was amazing with my dad during his illness. She has far to go.

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Review from Jayne H (Daughter of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not have wished better for my dad.

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Review from Karen M (Daughter of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Dad was only with you a short time the care given was excellent. The care staff were lovely and Dad enjoyed his time here with you. e

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Review from Robert G (Son of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Mom was only at Hinckley Park for a short while, we would like to thank all the staff for the care, compassion, professionalism and friendliness they gave and showed towards Mom. Her recent heart attack and stroke(s) were just too much for someone of her age and frailty to withstand, and her
passing was inevitable. Even then, the attention given to her and ourselves was most comforting. Thank you all again.

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Review from Lisa E (Niece of Resident) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty moved from another care home due to a closure. She was bedridden on arrival at Hinckley Park. During her stay she blossomed, became more alert and interacted with the staff. She moved areas frequently with help and always looked clean and well cared for. I am very comforted that she was here
to end her days.

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Review from J T (Daughter-in-law of Resident) published on 23 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot say how helpful and caring Hinkley Park have been to my mother in law for the last six months of her life. They have gone above and beyond in my opinion and taken away the worry and concern that we were feeling knowing she only had a maximum of six months to live.

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Review from Philip T (Son of Resident) published on 23 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Entrusting the care of a beloved member of the family is difficult. However, with the care and support of the staff helped with a traumatic time. The care given to Mum was caring, loving and helped her last months with dignity. Many thanks to all the staff and carers.

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Review from Gail B (Daughter of Resident) published on 17 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the short time our father was in the home he was cared for with kindness and dignity. Everyone was so friendly and caring and nothing was to much trouble. We cannot thank everyone enough.

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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Hinckley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Hinckley Park Care Home is calculated as follows: ( (144 Excellents x 5) + (29 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 179 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hinckley Park Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (6)

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