Hinckley Park Care Home

67 London Road, Hinckley LE10 1HH
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9.8 176 Reviews
  • Hinckley Park Care Home, Hinckley
Hinckley Park Care Home, overlooking Queen’s Park in Hinckley, Leicestershire, provides personalised residential and nursing care to older people.

The carefully designed and purpose-built care home offers residents a calm yet engaging living space, complete with two sitting rooms, a hairdressing salon and a sunny conservatory. The enclosed garden, which is cared for by residents, is a great spot for catching up with friends and family.

Hinckley Park also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On those sunny summer days, the outdoor spaces are the ideal spot for some alfresco dining.

The professional care team at Hinckley Park takes the time to learn about each resident’s individual hobbies and interests, promoting an active and fulfilling life. In addition to the range of activities available, the team also encourages residents to take an active role in the Hinckley community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into life at Hinckley Park. With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team to deliver the kindest possible care, supporting residents to lead their best possible life.

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Care Provided by Hinckley Park Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sukai Drammeh (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access

Hinckley Park Care Home Reviews (176)

Total of 176, showing 81-100
9.8

Hinckley Park Care Home has a Review Score of 9.8 (9.771) out of 10, based on 15 reviews in the last 2 years. Over all time Hinckley Park Care Home has 176 reviews.

Overall Experience

  • 157
  • 18
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Date Published

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Review from C C (Daughter of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Hinckley Park Care Home for many years. She was well looked after and very happy here. It is a great comfort that this was her final resting place.

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Review from J D (Daughter of Resident) published on 18 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had a wonderful experience here at Hinckley Park Care Home. They were all so kind and helpful, in fact, they really loved him. I am so glad he spent his last years with so many good friends.

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Review from J H (Niece of Resident) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming on arrival. Felt very happy knowing my aunt was in good hands and looked after. Staff showed a lot of kindness and she enjoyed the meals.

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Review from P P (Daughter of Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Hinckley Park for nursing care for 18 months, during which time she received wonderful care and support. Mum was bedridden for all that time and never once had a bedsore. She was given a medical bed and had excellent nursing care. Mum's personal care was first-class, and
all the staff were sympathetic to her needs. The management and admin staff were first-rate. Thank you for supporting my family too.

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Review from J G (Son of Resident) published on 2 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was well cared for and passed away peacefully.
Many thanks to all staff for the care given to our dad.

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Review from Doreen K (Friend of Resident) published on 28 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice care home, very clean and friendly people.

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Review from Audrey C (Friend of Resident) published on 28 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thought it was very clean, a happy and very welcoming place.

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Review from Mary M (Daughter of Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came in for end of life care and was treated kindly and with dignity. All staff were pleasant and friendly and made me feel welcome. My father only spent two weeks in care but I was happy to know that he was comfortable and cared for.

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Review from Richard M (Son-in-law of Resident) published on 12 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law was given wonderful care and attention as he neared the end of his life. Friendly staff and clean conditions.

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Review from K B (Granddaughter of Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel my grandad's care was carried out with great dignity. The staff were very supportive to the whole family and let us be as involved as we possibly could with his care. I feel the staff were very friendly and always tried to meet Grandad's needs to the best of their ability. We can't thank you
enough for the care and support you gave, not only to Grandad but all of us.

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Review from D H (Daughter-in-law of Resident) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers, nurses and staff were fantastic, they work so hard and nothing was too much trouble. They made my father-in-law's last 10 weeks of his life a happy and calm time. They also looked after and cared for the whole family, and as we were there most of the time the staff all became good friends
as well. I would just like to thank everyone so much.

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Review from Veronica H (Wife of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and love everyone from the home gave my husband for the 9 weeks he was there and also the family, we couldn't have asked for anything better.

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Review from Stephen H (Son of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in the home for a total of 10 weeks, in that time I could not fault the care from all the nurses and carers to my Dad and my family. The nurse who was with my dad and us when he passed I cannot thank and praise enough she made the hardest time in our lives bearable and calm. My only concern
would be the home uses a lot of agency staff who are not fully aware of each resident's needs.

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Review from E E (Daughter of Resident) published on 19 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had both parents at the care home, they have always been treated with respect and dignity by all the staff. Their needs were always met by the care home. I would highly recommend this home.

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Review from Michael M (Cousin of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean, bright and the staff are very caring and efficient.
The staff treated my relative with kindness and dignity.

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Review from Julia R (Daughter of Resident) published on 19 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

There is not one care home in the land that would tick all of the boxes but Hinckley Park is the closest to all boxes ticked. The care and love shown to both my Mum and Dad were beautiful.
I am truly grateful to the manager and all of her team who made Mum and Dads time there and end of life so comfortable,
peaceful and dignified.
In total, they were both there for over 4 years, had we had any concerns we would have moved them.
The only thing I could ask is to make the garden space prettier and to take the residents out there to enjoy it, they would love it on a sunny day.

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Review from Lauren L (Niece of Resident) published on 27 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie was cared for with such warmth and compassion, from the start of her stay and beyond. The staff are lovely, caring and compassionate and deliver the care with great professionalism.

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Review from Jenny L (Daughter of Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad only had one week here before he died. The staff were fantastic with his last few days. He was very comfortable. I was 100% pleased he came here.

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Review from Caroline S (Daughter of Resident) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have always been kind and helpful. They were caring for my dad and I'm sure made his final days comfortable.

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Review from J S (Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have good care and I am contented.

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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Hinckley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Hinckley Park Care Home is calculated as follows: ( (144 Excellents x 5) + (29 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 179 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hinckley Park Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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