Hinckley Park Care Home

67 London Road, Hinckley LE10 1HH
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9.8 176 Reviews
  • Hinckley Park Care Home, Hinckley
Hinckley Park Care Home, overlooking Queen’s Park in Hinckley, Leicestershire, provides personalised residential and nursing care to older people.

The carefully designed and purpose-built care home offers residents a calm yet engaging living space, complete with two sitting rooms, a hairdressing salon and a sunny conservatory. The enclosed garden, which is cared for by residents, is a great spot for catching up with friends and family.

Hinckley Park also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. On those sunny summer days, the outdoor spaces are the ideal spot for some alfresco dining.

The professional care team at Hinckley Park takes the time to learn about each resident’s individual hobbies and interests, promoting an active and fulfilling life. In addition to the range of activities available, the team also encourages residents to take an active role in the Hinckley community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into life at Hinckley Park. With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team to deliver the kindest possible care, supporting residents to lead their best possible life.

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Care Provided by Hinckley Park Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sukai Drammeh (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access

Hinckley Park Care Home Reviews (176)

Total of 176, showing 121-140
9.8

Hinckley Park Care Home has a Review Score of 9.8 (9.771) out of 10, based on 15 reviews in the last 2 years. Over all time Hinckley Park Care Home has 176 reviews.

Overall Experience

  • 157
  • 18
  • 1
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Date Published

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161

Review from Jackie A (Daughter of Resident) published on 2 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great fun, had a good laugh, singing, dancing, good fun was had by all. Everyone had a smile on their face.

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Review from Sheila L (Resident) published on 19 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We enjoyed a trip to a place near Northampton to see two reindeer to see them eating reindeer moss. Children from the local school were there - we had great fun.

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Review from Linda H (Resident) assisted by family/friend published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Goldilocks pantomime on 23rd December was a 100% success on behalf of the three participants. My main comment was to appreciate the effort that was put in by Hinckley Park staff in assembling a large audience of residents, which added to the overall atmosphere. 100% spot on all around.

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Review from C M (Son-in-law of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

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Review from R H (Nephew of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at the home were so kind and thoughtful.

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Review from P M H (Niece of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent caring from all concerned. What a comfortable clean home.

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Review from Anthony P (Nephew of Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was only resident for a short period but staff were responsive to her needs especially in her final hours for which we are very grateful.

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Review from Jeremy W (Son of Resident) published on 26 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the staff at The Parks. They were kind, professional and above all caring. Nothing was too much trouble for them.
My father's end of life care meant that his great life came to a comfortable and dignified end. Thanks to everyone for their hard work.

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Review from Caroline (Daughter of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed by the atmosphere of the home. Calm and restful. Staff friendly, helpful and kind.
Facilities very good.

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Review from Elizabeth R (Relative of Resident) published on 29 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every aspect of care was excellent. The kind, professional approach of every member of staff, exemplary. The lady we refer to was always clean and comfortable. She loved the food and her room was always spotless.
As visitors we were spoken to with utmost respect, nothing was too much trouble, information
was given willingly.
We would have no hesitation in recommending Hinckley Park to friends or relatives. Well done.

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Review from Katherine P (Granddaughter of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Grandma has been made to feel very welcome in her new home.


Her room is lovely and clean and the furniture is of great quality.


The staff have all treated her with care and dignity, making the time to find out about her life before moving into her new home.


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Review from Paul T (Son-in-law of Resident) published on 8 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law was a resident for approximately 10 weeks. She had terminal cancer when she arrived and stayed until her death. I visited fortnightly and the staff at Hinckley Park were always helpful and friendly to me but more importantly, they were fantastic with my mother in law.
The staff always
gave her the care she needed but on top of that they made her feel part of the care home community and gave her the kindness and affection she craved. I was very impressed with the care my mother in law received throughout her stay.

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Review from Janet B (Wife of Resident) published on 1 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Loved it. The canal boat trip. Fish and chips lovely. Boat great. Enjoyed the day.
Staff really helpful. Want to know when next one is.

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Review from Frank D (Husband of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home is very good and homely. The food is good and we are very happy with the staff.

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Review from Philip W (Son of Resident) published on 29 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred to Hinckley Park from hospital. She had a terminal illness. During her stay at Hinckley Park, she was treated with dignity and friendliness. While she was able, she enjoyed the activities. The nurses and care workers were always there for her and nothing was too much trouble.
I was continually kept up to date with my mother's condition and on her passing, I was treated with the greatest compassion.

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Review from B B (Daughter of Resident) published on 24 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring, kind and approachable.
Facilities are great - nice rooms and garden. The atmosphere is relaxed.

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Review from Jennifer B (Wife of Resident) published on 31 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my husband received was excellent and made a difficult time more acceptable. The staff could not do enough for him and when he found eating difficult, they went out of their way to try and get him something that he could eat. The food was very good and served in a very appetising way to
tempt the patients.
He was also kept very clean (he was fond of his showers) and well attended to and his room was very nice and though small, was quite adequate for his needs.
The family were also made welcome and if I stayed for some time I was offered a dinner and as many cups of tea as I needed so I did not feel in the way at any time.
When my husband died, the staff were very kind and did all they could to help him have a peaceful death for which I am extremely grateful.
I would have no difficulty in recommending this care home to others in the same situation.
Once again thank you all very much.

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Review from S S (Daughter of Resident) published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was looked after very well and all her needs were taken care of at all times by the lovely staff who cannot do enough for all their residents. They would do special food for her to encourage her to eat and always kept us informed of her problems at all times. Our thanks go to all the staff
and doctors for their help and support at this sad time.

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Review from P B (Daughter of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was only a resident here for about 4 months, but during that time he received excellent care.
His end of life was treated with care, dignity and the staff were very compassionate.
I can't thank them enough.

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Review from Bexi L (Granddaughter of Resident) published on 2 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana was a resident in Hinckley Park for a few months and she enjoyed her stay very much. All the staff looking after her were amazing, they were dedicated to their work and always went the extra mile. The manager was very attentive and helpful anytime we needed any advise or just for a little chat.
The food was delicious and drinks were available anytime for visitors.
I would recommend this home to anyone. My nana felt very safe and received the very best of care there. A lovely home.

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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Hinckley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.771 for Hinckley Park Care Home is calculated as follows: ( (144 Excellents x 5) + (29 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 179 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hinckley Park Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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