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The fees include 24-hour care and accommodation. The following services are not included in the fees: hairdressing, chiropody, and incontinence products above NHS allocation. We require a top-up fee for all Local Authority placements. We provide free-of-charge well-being therapies like relaxing massages, hands-and-foot spas, and mini facials.
Oakdale Care has no restrictions on their visiting times however, and ask visitors to be mindful of excluded meal times.
The care home has an on-site car park.
Oakdale Care Ltd has a Review Score of 9.6 (9.556) out of 10, based on 14 reviews in the last 2 years. Over all time Oakdale Care Ltd has 67 reviews.
Review from J W (Daughter of Resident) published on 10 January 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Oakdale Care Ltd
Thank you for taking the time to submit a review of your experience with Oakdale Care. It is gratifying to hear that our staff provide the very best care possible. Our truly amazing and compassionate team here at Oakdale Care truly embody by their actions the very ethos we hold at the forefront of our care – that the golden lives of our residents should be just that – golden. We believe every resident should have a life of joy, meaning, respect, inclusion and value, and we are truly happy to be able to provide that to your father, who, in turn, has enriched and touched all our lives here and is an important member of our family! The team will be so happy to hear your kind words of praise and notice all their efforts, and we’ll be sure to share this with them.
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Review from Nanette Q (Daughter of Resident) published on 18 November 2022
Submitted via Postal Card •
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Oakdale Care Ltd
Thank you for your most thoughtful and kind words about our lovely team at Oakdale Care. We take pride in providing superior care to our residents and make sure that each person feels supported, comfortable, happy, and well cared for. Our staff members are committed to making sure that every resident receives individualized attention and that they feel respected and valued. Our staff believes it’s very important to establish a connection with each resident and his or her family. The importance of keeping a close communication between the residents, their families and the management team cannot be overstated. We believe this is crucial for creating a comfortable environment for the residents and their families. Thank you for choosing our family here at Oakdale Care.
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Review from D B (Friend of Resident) published on 15 November 2022
Submitted via Postal Card •
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4.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Oakdale Care Ltd
Thank you for such a considerate review on our home, facilities, staff and atmosphere here at Oakdale Care (View). We strive to provide a warm, friendly environment where each resident is valued and respected. We make sure their dignity is maintained at all costs and our amazing staff is patient, kind, and understanding. It’s important to us that each resident enjoys the home they live in with clean, hygienic facilities, and pleasant surroundings for them to enjoy as they will. These homes belong to our residents, and we are privileged to work in and for them. We appreciate your kind words, which serve as a source of encouragement for us to maintain the highest standards in all that we do.
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Review from N M (Son of Resident) published on 22 September 2022
Submitted via Postal Card •
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Oakdale Care Ltd
Thank you for your positive feedback and lovely words about our staff here at Oakdale Care (Langdale View). Our staff makes every effort to establish a connection with each resident and his or her family. We believe this is crucial for creating a comfortable environment for the residents and their families. Thank you again for your kind words and we shall be sure to pass them on to the carers.
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Review from K L (Friend of Resident) published on 22 September 2022
Submitted via Postal Card •
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Oakdale Care Ltd
Thank you for such a considerate review on our facilities, and staff at Oakdale Care (Langdale View). Our staff takes pride in caring for our residents, ensuring that each person is comfortable, happy and well cared for and making sure the facilities are kept above high standards. The team will be so happy to hear your kind words of praise and noticing all their efforts and we look forward to your next visit.
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Review from Jamie B (Grandson of Resident) published on 29 August 2022
Submitted via Postal Card •
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Oakdale Care Ltd
We are so pleased to receive your insightful and comprehensive review of every aspect of our home at Oakdale Care (Langdale View) – the staff, standards of care, communication with family, premises and great food. The Langdale Care Home Group fully adheres to the inherent principle that when it comes to the care for a loved one – there are no compromises! We are so happy to have met and surpassed your expectations on every level. Our staff and management work tirelessly to ensure that each and every resident receives the highest level of professional care, compassion, caring and respect and this resonates with our ethos of what is truly meant by dignified care and inspired living. We really appreciate the time you have taken to evaluate us and give us such a thoughtful review and warm recommendation and are truly glad that your grandad is happy and well cared for.
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Review from S T (Son of Resident) published on 29 June 2022
Submitted via Postal Card •
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4.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Oakdale Care Ltd
Thank you for your kind review. At Langdale View, we are committed to creating a supportive community where our residents can thrive. Our wonderful staff are dedicated to providing high-quality care and ensuring that each person is treated with compassion and respect. We endeavour to create an atmosphere that is warm, welcoming and caring. We are so glad you enjoyed with your visit with your mother and we look forward to seeing you again soon.
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Review from V B (Granddaughter of Resident) published on 28 June 2022
Submitted via Postal Card •
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4.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Oakdale Care Ltd
We highly appreciate your fantastic praise of the home and we are delighted to hear how you noticed all the ways in which your grandad is happy and thriving! He adds so much vitality to our family here at Langdale View and we thank you for the privilege of looking after him.
At Langdale View, we provide an atmosphere of inter-generational harmony, where residents are encouraged to be active and take part in a wide variety of activities. Our staff works hard to ensure that residents' wellbeing is a priority and that their care needs are met. The activities coordinators are great at their jobs. They consistently deliver high-quality activities for the residents and organize a wide variety of fun events that allow everyone to get out and enjoy themselves. Thanks again for your kind words, which encourage us to continue striving for excellence in all of our endeavours.
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Review from Jane H (Daughter of Resident) published on 28 June 2022
Submitted via Postal Card •
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Oakdale Care Ltd
Thank you very much for this particularly insightful review on our staff at Langdale View and some of the small details that highlight what makes them truly special and how they go the extra mile to provide not only person-centred, individualised care, but to support the family’s needs and concerns. We are so thankful for the honest comments you have made towards the home and team at Langdale View and we are sure they will be just as delighted. The care towards our residents is at the highest of our priorities and as a team, we will ensure that your mother-in-law is always well looked after and is happy. We look forward to your next visit.
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Review from Ian M (Husband of Resident) published on 27 June 2022
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Oakdale Care Ltd
Thank you for sharing your wife’s thoughtful comments about our home and staff at Langdale View. We prioritise resident care, keeping our residents safe, comfortable, and well cared for. Our amazing staff ensures that all of our residents receive individualised attention and care. We empathize with the difficult and challenging transitions you are both facing at this time and we hope to offer you both some comfort in the knowledge that we will take the best possible care of your wife during her stay with us.
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Review from Anne H (Wife of Resident) published on 21 June 2022
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Oakdale Care Ltd
Thank you for taking the time to leave us this thoughtful review. We are pleased to hear that your experience at Langdale View was positive, and we appreciate your kind words regarding our staff's hard work. Our staff strives to provide an outstanding level of care and support for all of our residents, and we are proud of their efforts. Thank you again!
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Review from J H (Brother of Resident) published on 16 June 2022
Submitted via Postal Card •
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3.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Oakdale Care Ltd
Thank you. We truly appreciate your feedback regarding the care that your brother receives at Langdale View. As a care provider with a strong ethos on family values, we consider our residents to be a very important part of our family. We are proud of our staff who will always ensure that your brother’s wellbeing is a priority. We will pass on your kind compliments to them as they will be thrilled to hear this and we look forward to seeing you soon.
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Review from A A (Resident) published on 13 June 2022
Submitted via Postal Card •
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4.0 out of 5
Reply from Amaan Sadiq, Junior Director at Oakdale Care Ltd
Thank you for your kind praise for Langdale View. At Langdale, we aim to provide the best service to our residents and their family. These have been very hectic and hard times but we ensure that this does not lower our standards. We ensure we provide the residents with inspired living and dignified care as this is the Langdale way. I will pass this message on to the team. Once again thank you for your kind words.
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Review from P E (Daughter of Resident) published on 13 June 2022
Submitted via Postal Card •
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5.0 out of 5
Reply from Andrew Smith, Trainee Executive Manager at Oakdale Care Ltd
Thank you for taking the time to give us this great review in relation to your dads recent experience at Langdale View. I will personally ensure that the Manager and team receives this feedback.
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Review from Esther B (Daughter of Resident) published on 6 June 2022
Submitted via Website •
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5.0 out of 5
Reply from Amaan Sadiq, Junior Director at Oakdale Care Ltd
Thank you for your praise for Langdale View! At Langdale, we strive to provide inspired living and dignified care. We are so thankful for the honest comments you have made towards the home and team at Langdale View. I will pass the comments to the team! Thank you once again!
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Review from Mark S (Son of Resident) published on 18 August 2021
Submitted via Postal Card •
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4.0 out of 5
Reply from Amaan Sadiq, Junior Director at Oakdale Care Ltd
Thank you, Mark, for your kind words towards Langdale. We are happy that you are at peace and feel comfortable with Langdale looking after your mother. We will ensure that the line between management, resident and family members is always open.
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Review from J M (Daughter of Resident) published on 18 August 2021
Submitted via Postal Card •
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5.0 out of 5
Reply from Amaan Sadiq, Junior Director at Oakdale Care Ltd
Thank you for your kind words towards Langdale. At Langdale Care Homes we ensure we try our best to provide exceptional care, a healthy work environment for staff, and a level of family bond across the homes. We believe that keeping the connection and line open between the residents, family members, and the management team is crucial and a necessity towards making the residents and their family feel as comfortable as possible.
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Review from Nikki (Daughter of Resident) published on 27 May 2021
Submitted via Website •
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4.0 out of 5
Reply from Alexandra Ilea, Brand Marketing Assistant at Oakdale Care Ltd
Thank you for your kind words. We count ourselves lucky to have you, and your mum part of our Langdale family and to be able to make your visits as enjoyable as possible.
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Review from M L (Daughter of Resident) published on 4 September 2020
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5.0 out of 5
Reply from Wendy Fall, Manager at Oakdale Care Ltd
Thank you so very much for this very positive review. Your mom is sorely missed, and yes, her smile lit up the room. I will ensure that your review is shared with all the staff.
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Review from Denise P (Daughter of Resident) published on 27 August 2020
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4.0 out of 5
Reply from Wendy Fall, Manager at Oakdale Care Ltd
Thank you so much for taking the time to review us. Your positive comments are much appreciated and I will ensure that staff are made aware of your comments.
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The Review Score of 9.6 (9.556) out of 10 for Oakdale Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.556 for Oakdale Care Ltd is calculated as follows: ( (106 Excellents x 5) + (44 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 162 Ratings = 4.556
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Oakdale Care Ltd is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Sep 2023
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