The fees include 24-hour care and accommodation. The following services are not included in the fees: hairdressing, chiropody, and incontinence products above NHS allocation. We require a top-up fee for all Local Authority placements. We provide free-of-charge well-being therapies like relaxing massages, hands-and-foot spas, and mini facials.
Oakdale Care has no restrictions on their visiting times however, and ask visitors to be mindful of excluded meal times.
The care home has an on-site car park.
Oakdale Care Ltd has a Review Score of 9.6 (9.556) out of 10, based on 14 reviews in the last 2 years. Over all time Oakdale Care Ltd has 67 reviews.
Review from Jay P (Son of Resident) published on 15 January 2018
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Review from Derek R (Brother of Resident) published on 28 December 2017
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Reply from Wendy Fall, Deputy Manager at Oakdale Care Ltd
Thank you so much for your very positive feedback. I am so pleased that we were able to continue to care for your brother at the end of his life where he was with everyone who knew him well and in familiar surroundings. Your comments have been passed on to the team.
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Review from C H (Daughter of Resident) published on 30 November 2017
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Reply from Wendy Fall, Deputy Manager at Oakdale Care Ltd
Thank you for your positive feedback. As you know the ground floor corridor has just been re-painted and there are plans to obtain some new soft furnishings for the entrance area. Please do not hesitate to come and have a chat with me or Helen if we can help you in any way.
Wendy
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Review from B H (Partner of Resident) published on 27 November 2017
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Review from Philip R (Brother of Resident) published on 27 November 2017
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Review from Caroline C (Daughter of Resident) published on 18 November 2017
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Review from D B (Husband of Resident) published on 8 November 2017
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The Review Score of 9.6 (9.556) out of 10 for Oakdale Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.556 for Oakdale Care Ltd is calculated as follows: ( (106 Excellents x 5) + (44 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 162 Ratings = 4.556
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Oakdale Care Ltd is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Sep 2023
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