London Road Specialist Nursing Home

362 London Road, Leicester LE2 2PU
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9.0 11 Reviews
  • London Road Specialist Nursing Home, Leicester
London Road Specialist Nursing Home has been purposely designed for expert care, complete with a new state-of-the-art wing and secluded gardens.

The unit offers a comfortable and homely interior, enabling service users to achieve a satisfying daily lifestyle, while being equipped with much specialist equipment, such as assisted bathrooms and a physiotherapy room.

The property is well-situated for local amenities, making it ideal for those residents who wish to pursue their personal freedoms, while carers are available 24/7.

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Care Provided by London Road Specialist Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Autism/ASD
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Amor Doria & Edward Jacobs (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2001

Funding & Fees Guide for London Road Specialist Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £800
    • Self-Funded Nursing Care from £800
    • RESPITE Self-Funded Nursing Care from £800

  • Fee is dependant on an Individual assessment carried out by the Home


    Hairdressing, Chiropody, Newspapers, Magazines, Toiletries etc to be invoiced separately
  • (these prices are only a guideline, please contact London Road Specialist Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • From 10am onwards


  • Parking

  • Visitors may use the car park at the front and side of the property


London Road Specialist Nursing Home Reviews (11)

9.0

London Road Specialist Nursing Home has a Review Score of 9.0 (8.973) out of 10, based on 6 reviews in the last 2 years. Over all time London Road Specialist Nursing Home has 11 reviews.

Overall Experience

  • 7
  • 4
  • 0
  • 0
  • 0

Date Published

11
0
6
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5

Review from L W (Mother of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since our son has been here, he seems to be well cared for. Staff are always willing to give information and listen if you have any concerns. Staff are always friendly and the home seems happy and welcoming and very clean.

Reply from Amor Doria, Registered Manager at London Road Specialist Nursing Home

Thank you for your positive feedback about London Road Specialist Nursing Home.


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Review from J W (Father of Resident) published on 3 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit our son three times per week and are always welcomed by friendly staff. If we have any questions staff are always on hand to give an answer. Our son is very happy to be here and loves all of his meals. The home is very clean and tidy. The staff are very friendly and always speak to him if they
are passing his room. We as his parents are very happy he is here.

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Review from Karah A (Daughter of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very friendly and welcoming. If asked any questions, the staff are happy to help. They give me any information I need and keep me updated on my mum's day to day activities.

Reply from Amor Doria, Registered Manager at London Road Specialist Nursing Home

Thank you Karah for your lovely comments about London Road Specialist Nursing Home.


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Review from Claire H (Daughter of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Father has been at London Road since June 2022, always found the staff approachable and friendly. My father has always enjoyed the food, good choices! His own words, I feel he is safe and well looked after and has good person-centred care, keep up the good work everyone, many thanks.

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Review from V S (Sister of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and approachable. They are professional in their caregiving and knowledgeable. They take care of my sister as though she was at home. They work really hard and do their best to communicate any change in my sister's health. Her room is always tidy and clean. They make regular
checks no later than 30 minutes at a time and attend to her every need.
They work very well in teams.
Being in this care environment means that I don't have to worry about my sister. The care is so excellent. She's always clean and creamed and her hair moisturised. I cannot thank the staff enough.
I don't live locally, but they are happy to give me updates. The lovely manager is about to send me a copy of my sister's care to add to her medical folder I have as I am also POA.
I feel that they're as family and treat my sister as being precious to them as she is to me.
Fantastic staff.

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Review from Nazmeen N (Wife of Resident) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The personnel are outstanding, they are kind, extremely diligent, and do a terrific job. Every time I enter those doors, I can see my husband is well-maintained. The patients in the care facility receive excellent attention from the nurses and carers. Having such carers and personnel is a delight.

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Review from Jane S (Daughter of Resident) published on 2 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother had the best possible care, love and attention. Went in for roughly a week and was there until the end, three years later. Excellent Care Home.

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Review from Di (Daughter of Resident) published on 10 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot recommend this nursing home highly enough. The quality of care and attention given to our mum over the last eight months has been astonishing.
The highly trained nursing staff understand Mum's condition completely, giving her the special care that is required. This, in turn, allows the
family to function normally knowing that Mum is in the best hands possible.
Each and every member of staff at the London Road Neurological & Specialist Care Unit are worth their weight in gold. So thank you.

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Review from Susan B (Daughter of Resident) published on 10 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care provided to my mother. She seems very comfortable given her physical and mental condition. My mother has been in the home for a number of years and I have never had cause to complain. The staff are always friendly and caring.

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Review from Michael H (Son of Resident) published on 8 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent three years at the home and, during that period, received the most caring and loving attention possible. There was genuine involvement from the nurses, carers, caterers and all members of staff who came to know her and our family are grateful and privileged to have known them.

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Review from Hilary F (Daughter of Resident) published on 2 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for over three years and in all the time she was there, I could not fault the service and care she received from the chefs, cleaners right through to the owner they were so caring and absolutely brilliant.

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Current Review Score: 9.0 (8.973)

Overview of Review Score

The Review Score of 9.0 (8.973) out of 10 for London Road Specialist Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.464 for London Road Specialist Nursing Home is calculated as follows: ( (35 Excellents x 5) + (31 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 69 Ratings = 4.464

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.509 Points relating to the number of positive Reviews for London Road Specialist Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 6 Positive Reviews ÷ 6.6 = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 May 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about London Road Specialist Nursing Home

What types of Care is London Road Specialist Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does London Road Specialist Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does London Road Specialist Nursing Home have?

There are 31 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at London Road Specialist Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is London Road Specialist Nursing Home to the centre of Leicester?

1.8 mile(s) as the crow flies, distance by road may be significantly further.