Everdale Grange Ltd T/A Langdale House Manor Site

Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you so much for your lovely review of Everdale Grange. We are incredibly grateful for your positive feedback. At Everdale, we are dedicated to providing a warm and welcoming environment for all our residents. Our caring teams strive to ensure that every individual feels content and well-cared for, and we are delighted to hear that your brother is experiencing this firsthand. The friendliness and efficiency of our staff reflect the high standards that we are committed to upholding. Your feedback is a testament to our team's hard work and dedication, and we will be sure to pass on your praise to them. We are honoured to have the opportunity to care for your brother and look forward to continuing to provide exceptional care and support. Once again, thank you for your kind words, and we are grateful for the trust you have placed in us.

Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you so much for your heartwarming review of Everdale Grange. We are delighted that our staff have positively impacted your mum's experience. Our caring teams are dedicated to creating a warm and welcoming environment for all our residents, and their friendliness reflects their genuine commitment to providing exceptional care. We understand the importance of ensuring that each resident feels comfortable and at ease, and our team works tirelessly to make this a reality for every individual in our care. Our commitment to providing compassionate and personalised care will remain unwavering as we continue to support your mum and all our residents. Thank you once again for your glowing words. We look forward to continuing to exceed your expectations in the care we provide.

Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you for sharing your experience of your stay with us. At Everdale Grange, our dedicated team is deeply committed to ensuring that every resident is treated with the utmost dignity and understanding of their needs. Their dedication to providing exceptional care reflects our core values as a home. Our tailored activities play a vital role in enriching the lives of our residents. We believe in the importance of providing a holistic approach to care, and our activities are designed to cater to each individual's unique interests and preferences. Our residents' daily cleaning and personal care testify to the meticulous attention to detail and commitment to maintaining a comfortable and hygienic living environment. Thank you once again for your lovely review. We look forward to continuing to support you and all our residents.

Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you so much for your heartwarming review of Everdale Grange. It fills us with joy that you have chosen Everdale Grange for your father's care. At Everdale Grange, we strive to create a nurturing and supportive environment for our residents, and it's heartening that we are meeting your expectations. Our dedicated team works tirelessly to ensure that every resident receives the highest standard of care and attention, and your feedback reinforces the value of their hard work and commitment. Your kind words encourage us to continue delivering exceptional care and support to all our residents. We are honoured that you have entrusted us with the care of your father, and we will do everything in our power to maintain the high standards that you have come to appreciate. Once again, thank you for taking the time to share your positive experience. Your feedback is truly appreciated, and we look forward to continuing to provide excellent care for your father and all our residents.

Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you for taking the time to share your glowing review of Everdale Grange. Your words are a testament to the dedication and compassion of our staff, and we are grateful for your recommendation. At Everdale Grange, we strive to provide a warm and nurturing environment for all our residents, and your acknowledgement of our staff's care, compassion, and professionalism warms our hearts. We take great pride in maintaining our home to the highest standards. We are deeply committed to providing the best possible care for all our residents, and your feedback motivates us to continue our mission with even greater dedication. Thank you once again for sharing your experience. It's reviews like yours that inspire us to continually strive for excellence, in everything we do.

Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you for taking the time to share your experience at Everdale Grange. We are happy that your dad has been well looked after during his stay with us. Our dedicated staff members take great pride in providing compassionate and high-quality care to all our residents. Our caring teams are deeply committed to ensuring every resident feels comfortable and well-nourished. Their skill level, attention to detail, and dedication to their roles are commendable. Our entire team works tirelessly to ensure that each resident receives personalised care that meets their needs, and we are glad that the medical care and physiotherapy provided to your dad have been beneficial. Once again, thank you for choosing Everdale Grange. We are honoured to be entrusted with your dad's care, and we look forward to continuing to provide him and all our residents with the exceptional support and attention they deserve.

Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you for sharing your experience with Everdale Grange. Your kind words have truly touched us. Our caring teams are dedicated to providing a nurturing and supportive environment for all our residents, and it brings us immense joy to know that your mum has found comfort and contentment in our home. Our team members' skill level and dedication are at the heart of everything we do. They work tirelessly to ensure that each resident feels at home and receives the highest standard of care. We understand the importance of creating a welcoming and enriching environment and are committed to upholding these values in everything we do. We are truly grateful for your trust in us to care for your mum. It is our privilege to be a part of her journey, and we will continue to strive to provide her with the compassionate care and attention she deserves. We look forward to continuing to support your mum and your family in every way we can.

Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you so much for taking the time to leave such a heartwarming review about your brother's stay at Everdale Grange. We are glad our staff went above and beyond to make his stay as comfortable as possible. Our team at Everdale Grange takes great pride in providing exceptional care and ensuring that each resident feels valued and supported. Our utmost priority is to create a warm and friendly environment for all our residents and their families. Your kind words motivate our staff to continue delivering the highest standard of care. We are grateful for your trust in us and for choosing Everdale Grange for your brother's care. Again, Thank you for your kind words.

Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you for your heartfelt review of Everdale Grange. Our caring team is committed to creating an inclusive and nurturing environment where everyone feels valued and respected, and we are glad that you have experienced such kindness and empathy during your time with us. Creating a warm and welcoming environment is essential for our residents' well-being. At Everdale Grange, our dedicated and skilled team members strive to go above and beyond to ensure every resident receives the highest care and support. At Everdale Grange, we take great pride in embracing our residents' diverse cultures and traditions, and we are delighted you have enjoyed learning about people's countries and traditions during your stay. Thank you once again for your kind words. It is our privilege to be a part of your journey, and we remain committed to providing exceptional care and creating a nurturing and inclusive home for all our residents.

Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you for sharing your feedback about the care provided to your cousin at Everdale Grange. Our caring team are dedicated to delivering excellent and professional care to all our residents. At Everdale Grange, we believe every resident deserves the best possible care, and our team works tirelessly to ensure this commitment is upheld. We are proud of their dedication and unwavering commitment to providing our residents with a safe and comfortable environment. Your recognition of our team's skill level and professionalism is deeply appreciated. We understand the importance of maintaining a high standard of care, and we strive to exceed expectations every day. Thank you once again for your kind words. We will continue to provide exceptional care to all our residents and uphold our commitment to excellence.

Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you for taking the time to leave a review of your experience with Everdale Grange. It is good to know that we were able to meet your expectations and provide the level of service you described in your review. We are pleased that your grandma's experience with Everdale Grange has been positive and that we were able to provide her with the dignified care she deserves. Our goal is to ensure dignity and compassion for our residents, and your grandma's caregivers have certainly succeeded in this endeavour. Ensuring the well-being and ease of our guests is central to our mission, and it means the world to us to hear that we were successful in this. Our team will be moved to hear of your heartfelt appreciation. They work tirelessly to ensure all our guests are well-cared for, and feedback like yours makes it all worth it. Thank you again for entrusting us with your grandma's care. Your gratitude truly means everything to us.

Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you for taking the time to review Everdale Grange Care Home. Your feedback is highly appreciated. We are immensely proud of our dedicated care staff, who work tirelessly to ensure the well-being of our residents. Our team is committed to providing a secure and nurturing environment where our residents can thrive. You can rest assured that we will continue to provide exceptional care to your loved one, prioritising their comfort, happiness, and overall quality of life. Once again, thank you for choosing Everdale Grange Care Home.

Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you for taking the time to leave such a thoughtful review of your experience with Everdale Grange. It is lovely that you found everyone at our home extremely helpful. We aim to provide the best possible care, and it is gratifying to know we can meet your expectations. We prioritise communication and aim to keep families updated on their loved ones' well-being. Our team really strives to create a connection with each resident, and they have been a vital part of maintaining communication between our residents and their families. We understand that living far away can make regular visits challenging, and we’ll always make sure that your visits are enjoyable. We value your feedback and thank you for trusting our team at Everdale Grange.

Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you for such a considerate review of Everdale Grange staff and your husband’s beautiful experiences. We couldn’t agree with you more. Nothing is more comforting than knowing your loved one is happy, thriving and cared for in a manner that exceeds all expectations. We strive to provide a warm, friendly environment where each resident is heard, valued and respected. Ensuring that our care home is kept spotless and smelling fresh is a top priority, and we are pleased that you have noticed this. Our Chefs take great pride in ensuring that all dietary requirements and preferences are met. We are so happy that you chose Everdale Grange and can take comfort that your husband is in capable, caring and loving hands. Thanks again for your kind words; we know the team will appreciate your thoughtful comments.

Reply from Nina Kassam, Social Media Marketing Manager at Everdale Grange Ltd T/A Langdale House Manor Site

Thank you for taking the time to leave us a review about your experience with Everdale Grange. We are thrilled to hear that your experience this time was positive and that you are happy with our management. It's great to know you have noticed our improvements since your last visit 18 months ago. We are constantly working hard to enhance our services and provide the best possible care for our residents with continual training and supervision with our staff. We are glad to hear that your mom's meals have been excellent. Our dedicated chefs strive to create delicious and nutritious meals that cater to our residents' dietary requirements and preferences. We appreciate your feedback and are delighted that we have met your expectations. Thank you once again for choosing Everdale Grange, and we hope to continue providing a positive experience for you and your mom in the future.