Rushey Mead Manor

30 Coatsbridge Avenue, Leicester LE4 7ZS
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9.4 21 Reviews
  • Rushey Mead Manor, Leicester
Rushey Mead Manor is a three storey, 50 bed care home which is purpose built for the needs of residential and specialist care residents. The Home has an Asian Lifestyle wing alongside a local English wing.

Their Asian lifestyle wing provides food and an atmosphere tailored towards their Asian residents and multilingual staff members who are able to communicate with residents in more than four different languages.

Celebrations such as Diwali, Eid and Christmas are some of their biggest events of the year where residents are involved in the preparation and planning for these events in order to make them as enjoyable as possible.

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Care Provided by Rushey Mead Manor

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Care Home Consultancy Services Ltd
  • Person in charge
  • Bijal Vaidya (Home Manager)
  • Admission Criteria
    • Open to All, Admissions between 10 AM and 4 PM
    • Ages from 18 to 110
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1970
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Rushey Mead Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £950
    • Self-Funded Residential Dementia Care from £950
    • RESPITE Self-Funded Residential Care from £1,000
    • RESPITE Self-Funded Residential Dementia Care from £1,000
  • (these prices are only a guideline, please contact Rushey Mead Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • - No Strict Visiting Hours
    - Car Park for visitors available
    - Refreshments and Meals can be arranged


  • Parking

  • - Large dedicated parking lot


Rushey Mead Manor Reviews (21)

Total of 21, showing 1-20
9.4

Rushey Mead Manor has a Review Score of 9.4 (9.393) out of 10, based on 8 reviews in the last 2 years. Over all time Rushey Mead Manor has 21 reviews.

Overall Experience

  • 16
  • 4
  • 0
  • 0
  • 1

Date Published

21
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13

Review from S U (Wife of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are like family members. They are caring and kept my husband very comfortable. My husband was non-verbal so understanding him was challenging, however, the staff were patient and made an effort to understand him till they got it right.
My husband was hospitalised twice in emergency and the
staff acted promptly and professionally in dealing with the emergency.
I was really happy to see such warmth and compassion in all the staff.

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Review from Jignesh V (Son of Resident) published on 10 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rushey Mead Manor Care and Nursing Home was one of the fine care homes I experienced. My mother passed away 5 weeks ago, she was 84. My mum was there for about 8 to 9 weeks before she passed. She was looked after so well by everyone, the staff spoke the language my mum understood, she struggled a few
days before she passed and we have seen staff feeding her by encouraging her to small bite at a time, holding her plate, and making sure she eats all her food. Thank you, Rushey Mead Manor, and the whole team for making my mum's final journey smooth. Thank you so much.

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Review from H G (Daughter of Resident) published on 14 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently passed away last month and was in the care home for almost 4 years. I cannot put into words how much my mum was looked after. Me and my family used to visit her often and we always felt like a family home. The staff were excellent and truly speaking, the home is very clean. Lastly, I
can just praise the whole team at the Rushey Mead Manor for the excellent work they are doing and sometimes even go beyond to help out with any other issues.
I would recommend this care home to anyone as they all doing a very very hard job.

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Review from Y A (Son of Resident) published on 8 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Reasonably priced care home. The staff are very friendly and supportive. The care home serves halal food, which was great. Flexible visiting times. Near the end, we were allowed to stay with my father 24/7. Really appreciate it.

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Review from Asghar B (Friend of Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited an old friend of mine recently who has been a resident here for about two months. He is very happy and well looked after.
The staff are excellent and caring and quick to respond if anything is required.
The lounge had a lovely atmosphere and I managed to speak to other residents who also
seemed satisfied.

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Review from Jane N (Daughter of Resident) published on 22 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad spent the last 4 weeks of his life here. I honestly cannot think of anything negative to say about this home. Every single member of staff was professional, caring and interested. Nothing was too much trouble. The home itself is immaculate and a lot of thought is put into the decor and furnishings.
There is a very relaxed, happy atmosphere with residents freely moving around the place, but also being kept an eye on. I observed staff members taking residents outside for a walk to get them some fresh air and also playing ping pong. I would not hesitate to recommend Rushey Mead to family and friends.

Reply from Abdulrasul Alidina, DIRECTOR at Rushey Mead Manor

Thank you Jane, it was an absolute honor to have your dad with us. The staff miss him (and you) dearly, please do pop by when you can.


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Review from A K (Respite Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am currently residing at Rushy Mead Manor and can honestly say I have never met staff with such consideration and care.
Meals are varied and wholesome; it's impeccably clean, and everyone appreciates the time and effort put in to make this place a home.

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Review from Ivon M (Friend of Resident) published on 10 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say? Just felt I needed to write a review, as this facility continues to perform well for my friend and neighbour who is cared for here. Rushy Mead Manor, although undergoing a strategic refurbishment programme, manages to deliver excellent care and love to their residents, with the staff
performing to a high standard on a daily basis. A point proven only a day or two ago when my friend reached his 76th birthday and the staff helped him celebrate, so much so he declared it one of the best he’d had! When they could have let it slip away and gone about their business. I have to say, I was a little choked up. They work so hard with a lot of residents. The home is very clean and welcoming and my friend says food is lovely, as you would expect with a five star rating. Many homes are just that, 'old people’s homes', but Rushy Mead, with its mix of both young and experienced staff and the fact love and respect seems to be a high priority, makes it a 'home'. I would recommend a visit!

Reply from Abdulrasul Alidina, Director at Rushey Mead Manor

Thank you very much. We know we do fall short sometimes, but we very much appreciate the support you have given us through everything.


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Review from M K (Nephew of Resident) published on 28 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very helpful and considerate. The accommodation is reasonable and recently upgraded. The food is generally Gujarati - very good.

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Review from Jatinder S (Brother of Resident) published on 18 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother moved to the home in April 2022 and has been there for 6 months now. I find the staff extremely professional, courteous and responsive. My brother is very happy with the accommodation and facilities.

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Review from Samir D (Resident) published on 29 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved in August 2022. I like my room very much. My request was respected ie: the location and extra cupboard space with provided by management. The care staff are excellent. They take time from their busy schedule and talk to me. Food is excellent and with plenty of variety.

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Review from Peter M (Resident) published on 29 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with my experience of the place so far.

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Review from Catherine R (Partner of Resident) published on 19 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner goes to Rushey Mead Manor for respite care. He is well cared for. The management and all staff are all very caring and kind. They will do anything to help. They are so easy to talk to and keep us up to date about my partner’s care. I can not fault them. This is his 4th time going to stay
for respite. I would recommend them to anyone needing care or their family. Well done to you all.

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Review from Bhavik S (Son of Resident) published on 7 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Poor service and poor and rude staff. The staff treated my father very badly. As a result, he moved out of this care home and moved into another home, where he was very happy there. The care supervisor was very rude and had a very bad attitude. When my father moved out, my father asked for his TV and
the staff ignored him. Myself and my mother asked for the TV, which happened to be our family TV and the office administrator was very rude. We eventually did get the TV for my father after all the hassle. I would never recommend Rushey Mead Manor to anybody. My father was so glad to get out of there.

Reply from Abdulrasul Alidina, Director at Rushey Mead Manor

We are sorry to hear the issues you had with the home back in March last year. Unfortunately, the ownership and management had changed after the incident occurred in March. We are sorry you have experienced this, but the home has changed since that time. The improvements to the home is evidenced by the latest CQC report for the home and we are continuously working to improve the service.


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Review from G W (Sister of Resident) published on 6 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We could not have wished for a better place for my sister to spend her last days.
She was there for 15 months during which time we visited her once or twice a week at varying times and irregular days as time allowed. In all this time we could never fault the home or attitude of the staff towards my
sister and ourselves.

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Review from Heena P (Granddaughter of Resident) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly people and helpful. Good community. Care level was high and hygienic. Able to deal with a pureed diet, with a variety of food. Clear links of communication with staff members.

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Review from Jay M (Son of Resident) published on 10 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at this nursing home for just under three years and during her time she was very homely and comfortable there. My mother often praised the staff for their kindness, support and for their understanding.


I found the nursing home perfect for my mother's need in terms of diet, medical care/attention

and not to mention being able to converse in Gujarati/Hindi. Staff are friendly and always accommodating.


I would have no hesitation in recommending this home to any Asian elderly who are looking for a quality nursing home locally in Leicester.


Finally, I take this opportunity to thank all the staff there for making my mother's stay comfortable and enjoyable as far as possible.


Reply from Sohan Nagra, Director at Rushey Mead Manor

We were privileged to have had your mother at Rushey Mead. Many thanks for your kind words about our staff and management.


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Review from Jitesh P (Nephew of Resident) published on 30 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our heartfelt gratitude to the team at Rushey Mead Manor Care Home. Words can't describe your effortless care and exceptional dedication. Until the day of her peaceful demise, my late aunt was truly in the care of an extended family. Thank you.

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Review from Manjit (Daughter of Resident) published on 19 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To commit your mother to a home must be one of the most difficult times of your life. The guilt is almost unbearable. This is more stressful when you are looking for a home to meet your mother's cultural and language needs. However, Rushey Mead Manor takes all this stress away. Under excellent management,
my mother is being treated as a human being. She is being loved and cared for by the amazing management and staff. They are very professional and sympathetic. The care, love and support that has been given is a direct reflection of this quality.


Although it is a bit of a distance for the family to travel, knowing she is being cared for puts our minds at ease. The home has taken a worrying weight of the family. We cannot thank the Managers enough. Mum is happy and content. Thank you for providing my mum with the care, support and love she needs. My admiration for the staff will never be forgotten. This is an excellent home which lives up to its marvellous reputation for providing excellent nursing care.


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Review from Stuart P (Son of Resident) published on 31 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father is a resident at Rushey Mead care home. I am so thankful to the staff there who are extremely professional yet incredibly caring doing a very challenging job.


I could not be happier with the care he receives and he's kept clean, and VERY well fed :)


THANK YOU!!!!!


Reply from Nabila, Manager at Rushey Mead Manor

Thank you very much for your view, it is an honour.


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Current Review Score: 9.4 (9.393)

Overview of Review Score

The Review Score of 9.4 (9.393) out of 10 for Rushey Mead Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.793 for Rushey Mead Manor is calculated as follows: ( (74 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 92 Ratings = 4.793

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Rushey Mead Manor is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 8 Positive Reviews ÷ 10 = 0.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

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Bijal Vaidya

Job Title: Home Manager

Joined: 2022

Bijal Vaidya is our Home Manager. Bijal is a nurse by profession and has been in the care sector since 2011. Bijal has worked as a Deputy Manager for 3 years followed by being a Home Manager for 2 years. Prior to joining Rushey Mead, Bijal worked as an Area Manager for a group of care homes. Bijal brings a wealth of experience and knowledge with her in managing Rushey Mead Manor!


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Zoe Chappel

Job Title: Deputy Manager

Joined: 2023

Zoe joined Rushey Mead Manor in March 2023 and brings with her a wealth of knowledge and
experience. Zoe has worked within the health and social care sector since 2008. During this time, she
has mainly worked within domiciliary care and residential care for the elderly, as well as having a
vast knowledge of Dementia and Learning Disabilities. Zoe has gained professional qualifications, has
previously managed care homes and been registered with the Care Quality Commission. Zoe has a
very strong passion for the vulnerable adults she supports and likes to ensure they have a voice and
are heard in the correct manner.


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Karen Blandford

Job Title: Area Manager

Joined: 2021

Karen joined Clarendon Group in June 2021. Karen has worked within the health and social care
sector since 2000. During this time, she has worked in many different areas gaining invaluable
experience, including Marketing, Quality and Compliance and Management. Karen has gained her
Level 5 Diploma in Leadership for Health and Social Care, as well as gaining other professional
qualifications, she has previously managed various residential care homes, as well as being
registered with the Care Quality Commission. Karen is very passionate about embedding person-
centred care within the homes she oversees, she works closely with the staff teams on all levels to
help build a positive workforce.


Frequently Asked Questions about Rushey Mead Manor

What types of Care is Rushey Mead Manor registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rushey Mead Manor provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Rushey Mead Manor have?

There are 48 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Rushey Mead Manor?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rushey Mead Manor to the centre of Leicester?

2.3 mile(s) as the crow flies, distance by road may be significantly further.