- No Strict Visiting Hours
- Car Park for visitors available
- Refreshments and Meals can be arranged
- Large dedicated parking lot
Rushey Mead Manor has a Review Score of 9.4 (9.393) out of 10, based on 8 reviews in the last 2 years. Over all time Rushey Mead Manor has 21 reviews.
Review from Jez S (Daughter of Resident) published on 29 January 2016
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Initially I was slightly concerned due to there be possibly limited communication. My Mum has had multiple strokes, which affected her speech and what with the majority of staff and other service
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.4 (9.393) out of 10 for Rushey Mead Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.793 for Rushey Mead Manor is calculated as follows: ( (74 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 92 Ratings = 4.793
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.6 Points relating to the number of positive Reviews for Rushey Mead Manor is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 8 Positive Reviews ÷ 10 = 0.8
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Jul 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2022
Bijal Vaidya is our Home Manager. Bijal is a nurse by profession and has been in the care sector since 2011. Bijal has worked as a Deputy Manager for 3 years followed by being a Home Manager for 2 years. Prior to joining Rushey Mead, Bijal worked as an Area Manager for a group of care homes. Bijal brings a wealth of experience and knowledge with her in managing Rushey Mead Manor!
Job Title: Deputy Manager
Joined: 2023
Zoe joined Rushey Mead Manor in March 2023 and brings with her a wealth of knowledge and
experience. Zoe has worked within the health and social care sector since 2008. During this time, she
has mainly worked within domiciliary care and residential care for the elderly, as well as having a
vast knowledge of Dementia and Learning Disabilities. Zoe has gained professional qualifications, has
previously managed care homes and been registered with the Care Quality Commission. Zoe has a
very strong passion for the vulnerable adults she supports and likes to ensure they have a voice and
are heard in the correct manner.
Job Title: Area Manager
Joined: 2021
Karen joined Clarendon Group in June 2021. Karen has worked within the health and social care
sector since 2000. During this time, she has worked in many different areas gaining invaluable
experience, including Marketing, Quality and Compliance and Management. Karen has gained her
Level 5 Diploma in Leadership for Health and Social Care, as well as gaining other professional
qualifications, she has previously managed various residential care homes, as well as being
registered with the Care Quality Commission. Karen is very passionate about embedding person-
centred care within the homes she oversees, she works closely with the staff teams on all levels to
help build a positive workforce.
