Barchester Tixover House Care Home

Tixover Grange, Tixover, Stamford PE9 3QN
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9.7 99 Reviews
  • Barchester Tixover House Care Home, Stamford
Tixover House provides high quality residential and nursing care for older people, including those with dementia. They are located in Rutland, and the home is easily accessible from Oakham, Stamford, Oundle and Corby. The home is surrounded by 14 acres of beautiful countryside and is an integral part of the rural community, with strong links to surrounding villages.

The warm and inviting residential communities provide the comforts of home with 24-hour support. Predominantly residential, the home provides nursing care, and facilities meaning should your needs change, you can remain in familiar surroundings, with the same standards of care, and staff.

All care is provided by friendly, experienced and well-trained staff, who focus on the individual and support residents in maintaining their own interests and hobbies.

The life enrichment activities coordinators are committed to ensuring that all residents continue to live a full and active lifestyle, facilitating varied and stimulating ways to enjoy their days. From gardening and music, to outings or just a cup of tea and a friendly chat – there’s something for everyone!

The home has a strong sense of community and the team are confident you’ll find the home ideally situated to meet your needs. Whether you require long-term or short-stay care, respite breaks can be pre-booked up to 12 months in advance.

The team warmly welcomes visitors. For more information about the beautiful home, please feel free to give them a call or, better still, go and pay them a visit! They are always happy to discuss how they can best meet your individual needs.

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Care Provided by Barchester Tixover House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ive Alexander (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Tixover House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,276

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Tixover House Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome to visit at any time without a booking. No testing is needed but it is asked that visitors do wash their hands on arrival. Facemasks will be offered on entry and visitors will be encouraged to wear them (particularly in communal areas) but they are not mandated. Any visitor who is delivering personal care should wear a facemask at that time.


Barchester Tixover House Care Home Reviews (99)

Total of 99, showing 1-20
9.7

Barchester Tixover House Care Home has a Review Score of 9.7 (9.694) out of 10, based on 43 reviews in the last 2 years. Over all time Barchester Tixover House Care Home has 99 reviews.

Overall Experience

  • 67
  • 31
  • 1
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Date Published

99
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25
43
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Review from L B (Daughter of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad moved here at the end of last year. He was reluctantly agreeing he needed more care, but has now settled in well. His pictures are on the wall of his room, books in place & TV, so he has all he needs.

Reply from Jane Longstaff, On behalf of Tixover House at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Daphne S (Niece of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are finding Tixover House Care Home an ideal place for my aunt. She is being looked after very well, clean, looking tidy, her room is always looked after, and her laundry done and put away. The staff pop in and ask if she's comfortable and we love that we can make ourselves a cup of tea and help
ourselves to a scone or cake.
The management and staff are all very approachable and helpful. Everything is done with a smile.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from N P (Relative of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided with absolute detail. My mother has dementia and is always unsettled with strangers. However, the professionalism, empathy, experience and understanding of the staff made Mum feel very settled. Not once did they have to contact me for help. Very friendly place located in a beautiful,
rural surrounding. I feel so comfortable that it was almost like an extension of our home.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from G H (Son of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very confident in saying that Tixover House gives my dad the full support and care that we would struggle to match if he were at home. I'm happy it gives me the peace of mind that there is always help around him.

Reply from Ive Alexander, Acting General Manger at Barchester Tixover House Care Home

Thank you so much for your kind words, we will pass the message to our team. We will endeavour to continue to deliver the best care to our residents.


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Review from B H (Daughter of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Tixover House Care Home feels welcoming from the minute you step through the door. The care and support given to my father is second to none. He is happy, safe, comfortable and all his needs are being met. The staff are very caring and approachable which means a lot. I feel reassured and
happy that he is being looked after so well.
I can recommend Tixover to anyone looking for care for a loved one.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from G S (Son of Resident) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family have found all staff at Barchester Tixover House Care Home to be very polite and very approachable. If there is anything that requires attention in Dad's care, I always receive a a phone call advising me of what's happening.
The facilities for Dad are just what he needs.
I would fully recommend
this particular care home.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from C S (Friend of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience at Barchester Tixover House Care Home. I visited my friend, got a warm welcome at the front door. I was given a nice cup of coffee and a piece of cake and the staff were very polite and made me feel welcome. Read the newspaper to my friend and had a lovely afternoon.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from A S (Son of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We phoned Barchester Tixover House Care Home requesting emergency care for my father. All staff bent over backwards to help given the lateness of the day. Special thanks 3 members of staff in particular, all couldn't have done more. Thank you to you all. Would recommend Tixover every time. Thank you.

Reply from Georgia Johnson, Customer Relationship Manager at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Alan G (Son-in-law of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the management and staff extremely helpful and they go out of their way to make residents and visitors feel at home. My mother-in-law now has lots of new friends and interests.

Reply from Jane Longstaff, On behalf of Tixover House at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from D G (Daughter of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a difficult decision to put my mother into care... So pleased we did as she is now meeting lots of new friends and joining in activities. All staff are very helpful and caring. The manager is excellent.

Reply from Jane Longstaff, On behalf of Tixover House at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Maggie T (Sister of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was a resident at Barchester Tixover Care Home for 6 years before she passed away in July and lived in both residential and Memory Lane. Her care under the manager, and her team of nurses and carers was exceptional. The home is set in beautiful grounds overlooking fields with sheep making
it a lovely area for walking/sitting and a peaceful atmosphere. There is also good parking and easy access. Unlike many care homes I looked at, Memory Lane is full of colour, activities, sensory aids and positivity from the carers. Great attention is paid to assessing and supplying what is best for each individual resident, whether they are in residential or Memory Lane. There is genuine care, compassion and respect by both carers and nursing staff. I was kept up to date with any changes or requirements by excellent communication from the home and always felt 100% confident my sister was in the best hands. It is definitely a home where you know your loved one comes first.

Reply from Jane Longstaff, On behalf of Tixover House at Barchester Tixover House Care Home

Condolences to you and the family, we thank you for kinldy taking the time to leave a review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Orquidea G (Daughter of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely, tranquil place. Friendly staff and visitors are welcomed with a drink and cake, if wanted. Lovely surroundings.

Reply from Ive Alexander, Acting General Manager at Barchester Tixover House Care Home

Thank you so much for your valued comments and I will pass this on to our staff. We value all feedback as this helps us to improve our service where required.


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Review from J R (Daughter of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's care at Barchester Tixover House Care Home is second to none. Nothing is too much trouble and she is happy and comfortable. Every aspect of her care is considered and she is always free to make her own choices. Mum is treated with dignity at all times.
When visiting Mum, all staff are polite
and cheerful and willing to help with anything we need.
We can't thank you enough for all you do for our mum.

Reply from Jane Longstaff, On behalf of Tixover House at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from D B (Grandson of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are so friendly at Barchester Tixover House Care Home and always welcoming.

Reply from Jane Longstaff, On behalf of Tixover House at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Z E (Daughter of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad has been living in Tixover for about 8 months and he is very settled, happy, and safe. The care he receives in this lovely environment is great. It gives my brother great comfort every time we see him.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from A B (Wife of Resident) published on 19 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had been looking after my husband for the last 2 years. He had mobility problems and memory loss. Recently he was diagnosed with vascular dementia. He had begun to fall so needed 24-hour care. One morning after a sleepless night I realised I could not cope. My plan was a break for me. The manager
at Tixover House came to assess him and he went in that day. The staff were wonderful and always made him smile, even up to his final days.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from P R (Wife of Resident) published on 19 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident for only one full month but our friends and family all say how much happier and well he looks and behaves. I would not hesitate to pass on these thoughts to anyone needing care. Very pleased with the 'home ' from home.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Helen T (Daughter of Resident) published on 2 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always very friendly. Mum is very well cared for and all her needs are met.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Adri D (Daughter-in-law of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely environment and always a warm welcome.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Julia S (Daughter of Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first visit, to see if Barchester Tixover House Care Home was suitable for Mum, I was impressed. Apart from the luxurious "home from home" furnishings, it was the staff who impressed me. I'm greeted by name when I visit which is impressive but more importantly, find that my mum is clean, well
looked after and her needs are met. I never wanted to have to put my mum in a home - it's heartbreaking but feel I have found the right one.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Current Review Score: 9.7 (9.694)

Overview of Review Score

The Review Score of 9.7 (9.694) out of 10 for Barchester Tixover House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.694 for Barchester Tixover House Care Home is calculated as follows: ( (357 Excellents x 5) + (138 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 503 Ratings = 4.694

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Tixover House Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (7)

Ive

Ive Alexander

Job Title: General Manager

Hi, My name is Ive and I am the General Manager here at Tixover House.


We treat people with dignity and respect. As a qualified nurse myself, I’m passionate about the care we provide and use all my skills and experience to support my colleagues in providing our residents with a quality lifestyle and excellent care.


Originally from India, I joined Barchester as an overseas nurse, and with first-class mentoring and training, I progressed to home manager at Tixover House.


Sandeer

Sandeer Fernando

Job Title: Home Administrator

Hello. My name is Sandeer and I am the Administrator at Tixover House. I joined the team here in 2021 and I enjoy working with all my colleagues.


I also like chatting with our residents and making sure I keep all their paperwork accurate for them and their families.


When I am not working I like to spend time with my family and go on trips out.


Tony

Tony Sleight

Job Title: Head Chef

Hello. My name is Tony, and I am the Head Chef here at Tixover House. I have a huge passion for food and believe that meal times are a vital part of our residents’ day. It’s something they look forward to and I'm happy to tailor dishes and menus to meet their wishes.


One of the regular favourites is the homemade Devonshire scones served during afternoon Cream Tea, with fresh cream and strawberry jam, alongside finger sandwiches.


I love spending time with our residents and guests of the home, chatting through their likes and dislikes, and nutritional and hydration needs so I can adapt menus to suit everyone.


Caroline

Caroline Geddes

Job Title: Activities Coordinator

Joined: 2023

Hello, my name is Caroline and I am passionate about creating person-centered activities which ultimately enrich our residents' lives. Through listening and learning what is important to our residents and their likes/dislikes, I can empower residents to continue their hobbies and links in the community which are important to them, as well as learn new hobbies. My main aim is to bring happiness through the doorway daily; spreading smiles, laughter and love - I want to make a difference in the lives of those that we support.


Tony

Tony Bond

Job Title: Head of Maintenance

Joined: 2012

Hello. I am Tony, Head of Maintenance at Tixover House.  I joined the team here in 2012 and my role involves checking all our equipment and utilities are working efficiently. I carry out planned and reactive maintenance of the home and gardens, liaise with contractors and maintain health & safety records. I really enjoy my work and getting to know the residents.


Debbie

Debbie Bond

Job Title: Head Housekeeper

Joined: 2012

Hello. I am Debbie and I am Head of the Housekeeping Team at Tixover House. I enjoy making everyone's rooms as comfortable as they can be and arranging them as residents like them, with homely and personal touches. The Housekeeping Team is vital in making sure our infection control processes are followed, and we have a programme of deep cleaning to ensure all areas of the home are maintained to high standards. We get to know residents really well.


Tracey

Tracey Davidson

Job Title: Administration Assistant/Receptionist

Hello. My name is Tracey and you will find me on the reception desk where I greet visitors to Tixover House and support the General Manager with administration for our home. I joined the team in 2015 and I love working here. I like meeting and greeting family members and other visitors, and being the first point of contact for people seeking care for a loved one. Please ask me anything about the home and let me know how I can help you.


Frequently Asked Questions about Barchester Tixover House Care Home

What types of Care is Barchester Tixover House Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Tixover House Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Barchester Tixover House Care Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Barchester Tixover House Care Home?

Own Furniture if required, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Barchester Tixover House Care Home to the centre of Stamford?

4.6 mile(s) as the crow flies, distance by road may be significantly further.