Barchester Tixover House Care Home

Tixover Grange, Tixover, Stamford PE9 3QN
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9.7 99 Reviews
  • Barchester Tixover House Care Home, Stamford
Tixover House provides high quality residential and nursing care for older people, including those with dementia. They are located in Rutland, and the home is easily accessible from Oakham, Stamford, Oundle and Corby. The home is surrounded by 14 acres of beautiful countryside and is an integral part of the rural community, with strong links to surrounding villages.

The warm and inviting residential communities provide the comforts of home with 24-hour support. Predominantly residential, the home provides nursing care, and facilities meaning should your needs change, you can remain in familiar surroundings, with the same standards of care, and staff.

All care is provided by friendly, experienced and well-trained staff, who focus on the individual and support residents in maintaining their own interests and hobbies.

The life enrichment activities coordinators are committed to ensuring that all residents continue to live a full and active lifestyle, facilitating varied and stimulating ways to enjoy their days. From gardening and music, to outings or just a cup of tea and a friendly chat – there’s something for everyone!

The home has a strong sense of community and the team are confident you’ll find the home ideally situated to meet your needs. Whether you require long-term or short-stay care, respite breaks can be pre-booked up to 12 months in advance.

The team warmly welcomes visitors. For more information about the beautiful home, please feel free to give them a call or, better still, go and pay them a visit! They are always happy to discuss how they can best meet your individual needs.

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Care Provided by Barchester Tixover House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ive Alexander (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Tixover House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,276

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Tixover House Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome to visit at any time without a booking. No testing is needed but it is asked that visitors do wash their hands on arrival. Facemasks will be offered on entry and visitors will be encouraged to wear them (particularly in communal areas) but they are not mandated. Any visitor who is delivering personal care should wear a facemask at that time.


Barchester Tixover House Care Home Reviews (99)

Total of 99, showing 41-60
9.7

Barchester Tixover House Care Home has a Review Score of 9.7 (9.694) out of 10, based on 43 reviews in the last 2 years. Over all time Barchester Tixover House Care Home has 99 reviews.

Overall Experience

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  • 31
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Review from Ian H (Son of Resident) published on 8 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well looked after. The team in the memory lane are marvellous, very patient and caring. The food is excellent, as is the activities provided to the residents.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from D S (Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience has been good. Any problems have been promptly dealt with by staff who are friendly and caring. In short, I have no complaints and am able to get on living as best as I can be given the medical problems that got me here.

Reply from Ive Alexander, Acting General Manager at Barchester Tixover House Care Home

Thanks so much for sharing your experience with us and it is our pleasure to give you the best quality of care. All our staff are proud to deliver the best.


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Review from John C (Respite Resident) published on 5 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased to be in such a caring home. Not interested in activities. The staff are kind and friendly and will miss being here.

Reply from Ive Alexander, General Manager at Barchester Tixover House Care Home

Dear John, Thank you for your kind feedback. It is highly valued and appreciated. Your review highlights the person-centred care we provide and the caring nature of our care team. We are very proud of our team. We look forward to seeing you again soon. Kindest regards.


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Review from Clive A (Friend of Resident) published on 24 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Invited to King Charles III celebration held at Tixover House Care Home. Wonderful event of afternoon tea with residents and staff and planting of a tree in their glorious surroundings. Listened to a fabulous singer while partaking in a substantial quality spread of sandwiches, savouries and a wide
variety of cakes with copious amounts of tea. Thoroughly enjoyed the afternoon as I am sure the residents did. The staff were superb with making us most welcome while looking after all. They obviously care very much for their residents. Just like to thank all the staff there for a wonderful afternoon and for making us most welcome.

Reply from Ive Alexander, General Manager at Barchester Tixover House Care Home

Thank you so much for taking the time to leave us this amazing review.


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Review from L S (Partner of Resident) published on 24 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very helpful and caring. Food and entertainment are varied, though cannot be used by my partner because of the medical condition she suffers from. The management is also good and helpful when any queries arise.

Reply from Ive Alexander, Acting General Manager at Barchester Tixover House Care Home

Thank you very much for your kind words and for sharing your experience with us.


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Review from Joseph O (Husband of Resident) published on 20 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very good care home. My wife couldn't be in a better place. The food is first class and all the staff are so caring and helpful. Knowing they check on her 24/7 and see to all her needs puts my mind at rest.

Reply from Ive Alexander, Acting General Manager at Barchester Tixover House Care Home

Thank you so much for your kind words, we really appreciate any further suggestions.


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Review from L D (Daughter of Resident) published on 20 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum been at the home for a relatively short time - excellent experience so far. Staff kind and helpful, good quality food and mum being engaged in activities. Can bring own furniture/pictures etc for the room.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Tixover House Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Ged O (Son of Resident) published on 7 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Tixover House a week or so ago.. my family and I are so very happy. The staff are all amazing they genuinely care for the residents. Staff even come in to see the residents on their days off. The care home is set in wonderful country side and everyone is made to feel welcome. It feels
like one big happy family. It is spotlessly clean thanks to the house care assistants. The food is exceptional. There are daily activities and you can sit and have a chat with the residents in the main lounge.

Reply from Ive Alexander, General Manager at Barchester Tixover House Care Home

Thank you so much for your kind words about the staff and the care delivered at Tixover. We appreciate your continued support.


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Review from S H (Wife of Resident) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband seems to have settled in and is very happy. It is nice to see they have lots of activities. The carers are very good but could do with more help at weekends.

Reply from Ive Alexander, Acting General Manager at Barchester Tixover House Care Home

Thank you so much for your kind and genuine words regarding the care provided at Tixover.


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Review from J R (Daughter of Resident) published on 16 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Tixover House has provided Mum with a caring and safe environment. Mum feels comfortable and feels very "cared" for by the friendly staff. We feel Mum's needs are met very well and with dignity and genuine interest. She is very happy in Tixover House and happily joined in with activities run by the
care home.

Reply from Ive Alexander, General Manager at Barchester Tixover House Care Home

Thank you for your kind and thoughtful words about the care delivered at Tixover.


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Review from T D (Ex Family Member) published on 3 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great place beautiful views staff are fantastic food is great and a lot of choices, the best home for my family needs, would like to mention special hats off to the Deputy Manager and Head of care.
The manager is very approachable and helpful.

Reply from Ive Alexander, General Manager at Barchester Tixover House Care Home

Thank you so much for your kind words and review. It is very much appreciated.


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Review from E K (Wife of Resident) published on 25 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The views of a retired district nurse - Tixover House Care Home is of the highest standard. The residents are cared for with respect and dignity, regardless of their physical and mental state. The care staff are amazing, hardworking with good humour. The home is immaculate and clean. I would not hesitate
to recommend this care home for first-class care. Well done.

Reply from Ive Alexander, General Manager at Barchester Tixover House Care Home

The team at Tixover, thank you for your kind words of appreciation.


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Review from Marion J (Sister of Resident) published on 31 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A beautiful place with a lovely surrounding area. Staff couldn't have been more helpful. I can understand what staff work there. The residents appreciate you beyond words, and all the little things mean a lot. I put on a song on my mobile, and instantly, the staff (and I) started singing. It brought
a smile to residents' faces. Thank you.

Reply from Ive Alexander, General Manager at Barchester Tixover House Care Home

Thank you so much for your kind words, and we will continue to do our level best to provide high standards of care for all of our residents.


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Review from J C (Daughter of Resident) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Tixover Grange for almost a year now. She was transferred from Residential to the Memory Lane Wing after only 1 week because her dementia was advanced. The staff, from management to ancillary staff are wonderful. They do their utmost to engage with mum and meet her needs
whilst treating her with dignity. Some go the extra mile, taking lunch to her room or putting her soup in a china mug. They understand that these small personal actions make a significant difference to someone with dementia. Staffing could be improved by employing more permanent, and therefore familiar, staff, especially at weekends as mum is mobile and prone to falls. The home is always clean and the wide range of activities provided could only be improved by the addition of more singing/dancing/outside walks.
Thank you to all the staff at Tixover Grange.

Reply from Natasha Briggs, Deputy Manager at Barchester Tixover House Care Home

Thank you for your review of Tixover House Care Home.


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Review from T L (Daughter of Resident) published on 1 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Tixover for over 3 months now and the staff have been extremely friendly and caring towards both Dad and myself and my mum.
They follow all Covid protocols to keep both patients and visitors safe and although it’s a sad situation for us to be in I would absolutely recommend them
to anyone looking for nursing care

Reply from ive alexander, Acting General Manager at Barchester Tixover House Care Home

Thank you for your kind review of Tixover Care home.


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Review from C K (Wife of Resident) published on 1 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful place.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for your kind review of Tixover Care Home.


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Review from Edna R (Resident) published on 21 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is nice and clean and tidy. The food is nice, the staff are nice.
I enjoy being here.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to review our care home.


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Review from P L (Son of Resident) published on 21 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant environment and nice staff. From my limited experience of care homes, Tixover House is better than others I have visited.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to review our Care Home.


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Review from S M (Niece of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the staff friendly, caring and helpful. They have worked very hard to keep residents and visitors safe through the pandemic. I do find though that visiting at the weekend the staff are very busy and there can be a wait for someone to answer the door and clean he visiting suite. The doorbell has
been removed for some reason and the intercom in the suite isn't very clear. Elderly relatives visiting cannot hear properly. I would like to see more photographs of the activities my relative takes part in whether through and email or facebook page.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to review our care home, we value your feedback.


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Review from Heather W (Resident) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in every area.
The staff are very alert in noticing when someone needs help and doing up buttons. They are also experts in managing wheelchairs and rising to use walking frames.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for taking the time to submit a review for Tixover House, we value your feedback.


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Current Review Score: 9.7 (9.694)

Overview of Review Score

The Review Score of 9.7 (9.694) out of 10 for Barchester Tixover House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.694 for Barchester Tixover House Care Home is calculated as follows: ( (357 Excellents x 5) + (138 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 503 Ratings = 4.694

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Tixover House Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (7)

Ive

Ive Alexander

Job Title: General Manager

Hi, My name is Ive and I am the General Manager here at Tixover House.


We treat people with dignity and respect. As a qualified nurse myself, I’m passionate about the care we provide and use all my skills and experience to support my colleagues in providing our residents with a quality lifestyle and excellent care.


Originally from India, I joined Barchester as an overseas nurse, and with first-class mentoring and training, I progressed to home manager at Tixover House.


Sandeer

Sandeer Fernando

Job Title: Home Administrator

Hello. My name is Sandeer and I am the Administrator at Tixover House. I joined the team here in 2021 and I enjoy working with all my colleagues.


I also like chatting with our residents and making sure I keep all their paperwork accurate for them and their families.


When I am not working I like to spend time with my family and go on trips out.


Tony

Tony Sleight

Job Title: Head Chef

Hello. My name is Tony, and I am the Head Chef here at Tixover House. I have a huge passion for food and believe that meal times are a vital part of our residents’ day. It’s something they look forward to and I'm happy to tailor dishes and menus to meet their wishes.


One of the regular favourites is the homemade Devonshire scones served during afternoon Cream Tea, with fresh cream and strawberry jam, alongside finger sandwiches.


I love spending time with our residents and guests of the home, chatting through their likes and dislikes, and nutritional and hydration needs so I can adapt menus to suit everyone.


Caroline

Caroline Geddes

Job Title: Activities Coordinator

Joined: 2023

Hello, my name is Caroline and I am passionate about creating person-centered activities which ultimately enrich our residents' lives. Through listening and learning what is important to our residents and their likes/dislikes, I can empower residents to continue their hobbies and links in the community which are important to them, as well as learn new hobbies. My main aim is to bring happiness through the doorway daily; spreading smiles, laughter and love - I want to make a difference in the lives of those that we support.


Tony

Tony Bond

Job Title: Head of Maintenance

Joined: 2012

Hello. I am Tony, Head of Maintenance at Tixover House.  I joined the team here in 2012 and my role involves checking all our equipment and utilities are working efficiently. I carry out planned and reactive maintenance of the home and gardens, liaise with contractors and maintain health & safety records. I really enjoy my work and getting to know the residents.


Debbie

Debbie Bond

Job Title: Head Housekeeper

Joined: 2012

Hello. I am Debbie and I am Head of the Housekeeping Team at Tixover House. I enjoy making everyone's rooms as comfortable as they can be and arranging them as residents like them, with homely and personal touches. The Housekeeping Team is vital in making sure our infection control processes are followed, and we have a programme of deep cleaning to ensure all areas of the home are maintained to high standards. We get to know residents really well.


Tracey

Tracey Davidson

Job Title: Administration Assistant/Receptionist

Hello. My name is Tracey and you will find me on the reception desk where I greet visitors to Tixover House and support the General Manager with administration for our home. I joined the team in 2015 and I love working here. I like meeting and greeting family members and other visitors, and being the first point of contact for people seeking care for a loved one. Please ask me anything about the home and let me know how I can help you.