Barchester Tixover House Care Home

Tixover Grange, Tixover, Stamford PE9 3QN
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9.7 99 Reviews
  • Barchester Tixover House Care Home, Stamford
Tixover House provides high quality residential and nursing care for older people, including those with dementia. They are located in Rutland, and the home is easily accessible from Oakham, Stamford, Oundle and Corby. The home is surrounded by 14 acres of beautiful countryside and is an integral part of the rural community, with strong links to surrounding villages.

The warm and inviting residential communities provide the comforts of home with 24-hour support. Predominantly residential, the home provides nursing care, and facilities meaning should your needs change, you can remain in familiar surroundings, with the same standards of care, and staff.

All care is provided by friendly, experienced and well-trained staff, who focus on the individual and support residents in maintaining their own interests and hobbies.

The life enrichment activities coordinators are committed to ensuring that all residents continue to live a full and active lifestyle, facilitating varied and stimulating ways to enjoy their days. From gardening and music, to outings or just a cup of tea and a friendly chat – there’s something for everyone!

The home has a strong sense of community and the team are confident you’ll find the home ideally situated to meet your needs. Whether you require long-term or short-stay care, respite breaks can be pre-booked up to 12 months in advance.

The team warmly welcomes visitors. For more information about the beautiful home, please feel free to give them a call or, better still, go and pay them a visit! They are always happy to discuss how they can best meet your individual needs.

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Care Provided by Barchester Tixover House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 48 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ive Alexander (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (48)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Tixover House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,276

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Tixover House Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome to visit at any time without a booking. No testing is needed but it is asked that visitors do wash their hands on arrival. Facemasks will be offered on entry and visitors will be encouraged to wear them (particularly in communal areas) but they are not mandated. Any visitor who is delivering personal care should wear a facemask at that time.


Barchester Tixover House Care Home Reviews (99)

Total of 99, showing 81-99
9.7

Barchester Tixover House Care Home has a Review Score of 9.7 (9.694) out of 10, based on 43 reviews in the last 2 years. Over all time Barchester Tixover House Care Home has 99 reviews.

Overall Experience

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Review from Ruby H (Respite Resident) published on 29 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was pleasantly surprised to find how lovely Tixover House is. All staff are brilliant, staff have lots of empathy and nothing is too much trouble.

Reply from Kerry Angeloni, General Manager at Barchester Tixover House Care Home

Thank you for your lovely review. At Tixover House, we strive to deliver outstanding care to all of our residents and we are pleased that you are enjoying your stay with us.


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Review from T K (Daughter of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Tixover grange at the beginning of April and has been given wonderful care. The setting is fabulous with well-kept grounds. There is a lovely atmosphere about the place, which is always the same whenever I visit, which is a different time on most days. I leave my mother at Tixover
Grange with confidence that she is in good hands, all her needs are met.

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Review from J S (Respite Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have lived in this Barchester home for one month and during this time I have experienced good food, warmth, great hospitality from staff and colleagues.

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Review from S D (Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly, kind and helpful.

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Review from Denise B (Daughter of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Tixover House. 3rd March was her birthday, a birthday tea and cake was laid on, we had a lovely time and mum was laughing and smiling - she really enjoyed it and so did we. They treat her so well, they love her. She has settled in and is happy living at Tixover House. She
is happy and well cared for and loves the visits and activities and interacts well with the staff.

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Review from K D (Son of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff at all levels are friendly and helpful. Cannot speak for night shift as usually, I am not present. Carers are always patient and helpful with my mother. Good relations generally between sponsors and care home managers and carers. Entertainment and activities are frequent and varied and a warm,
comfortable and relaxed environment is maintained where possible.

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Review from Vivienne P (Daughter of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a welcoming home. Great atmosphere. All the staff and management are so helpful, kind and thoughtful.

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Review from J W (Son of Resident) published on 7 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Due to the progression of her illness mum moved to Tixover House in late 2016.
Although she was restless during her first few weeks, lots of care and attention from staff helped her settle in. There have been odd days when she wants to leave but this isn't possible as she needs round the clock care
and supervision.
Standards at Tixover House have improved since the arrival of a new general manager last summer.
Mum lives in a great place, always warm, safe and with excellent staff. My only disappointment is the room she occupies. It was the only one available when she moved in and it doesn't have any en suite facilities.

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Review from Michael S (Friend of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Two or three years ago five of us used to sing old songs once a month here and get the residents to join in. Four of us have restarted the singing because a very old friend of mine is now a resident. He knows all the old favourites and used to lead the singing after we had played rugger.
I, therefore,
recognise one or two of the staff and one or two residents and recommend the home to my friend's children.
Four of us have just started the formal singing again with a positive response from the staff and even some of the residents our singing visits are monthly and my own visits weekly. The staff are friendly and seem caring and kind and I admire what they do

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Review from J L (Sister of Resident) published on 14 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home with a very caring team. Just a big thank you to you all for taking care of my brother until the end and to help me to go through it with all your support. Dignity in care- excellent.

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Review from Helen S (Daughter of Resident) published on 9 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The process of finding a suitable care home for a relative is extremely difficult and at times emotionally draining especially as in our case it needed to be done at speed.
We visited Tixover several times during this process and always found the home to be very clean, welcoming and well ordered.
The
staff are all kind, caring yet efficient and have a sense of fun and light-heartedness that enables them to provide care and companionship commensurate to the individual needs of each resident in a very pleasant airy environment.

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Review from T B (Grandson of Resident) published on 27 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home in a lovely location. The staff are always friendly and appear to look after my granny with passion. The activities put on for the residents are interactive and fun.

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Review from Lewis M (Husband of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The improvement in Tixover Care Home in the last few/months has been outstanding. The staff have started to work as a team, they have always worked hard as individuals it is a team effort and plus (office staff and all services) please keep up the good work!! My wife spent four years in care, I have
a bungalow on site and I am in the care home every day, it is my second home. Thanks. I am 84 years young.
P.s The food is great.

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Review from C A (Regular Volunteer) published on 25 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There is a lack of staff - often acute at weekends - which is worrying. However, the staff are very helpful and committed.


The place is clean and bright.


There has been a marked improvement in efficiency with the arrival of a new (temporary) manager.


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Review from Teresa C (Daughter of Resident) published on 24 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father was a resident at Tixover care home for 2 1/2 years, and during that time he has had excellent care and support. The staff from all areas in the home are caring, cheerful and have been very professional in his care. We have now recently lost our Dad and the manager and all staff were so
kind to us as a family. I would recommend Tixover House without hesitation for your loved ones.

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Review from Jackie D (Daughter of Resident) published on 7 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has pretty much settled in at Tixover after several months wanting to leave. Staff and care very good overall. His care needs well met and I would recommend this care home.

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Review from Paula C (Daughter of Resident) published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely friendly caring staff from management down to cleaners. Generous sized rooms. The Happy environment in lovely surroundings. Super food with good choices. Time is given to residents. My mother was treated with dignity and respect in her last days. We are only too sorry she was too ill to appreciate
all the home could offer her.

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Review from Alan M (Husband of Resident) published on 28 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was discharged from hospital to Tixover House and remained there until she was able to move into a bungalow on the same site. She needs a high level of care as she is immobile.
The caring staff were excellent: efficient yet humane, treating the residents as people, not objects, with dignity,
putting up with bursts of temper without complaint, and although busy, finding the time for a chat with kindness. The same can be said for the other staff: housekeeping, maintenance, social. All go beyond their duties to be helpful, friendly and kind. There are some real stars and no duds.

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Review from William D (Son of Resident) published on 22 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Tixover House was incredibly helpful and flexible in accommodating my father at very short notice. He has been very happy here, and well looked after. Thank you.

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Current Review Score: 9.7 (9.694)

Overview of Review Score

The Review Score of 9.7 (9.694) out of 10 for Barchester Tixover House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 43 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.694 for Barchester Tixover House Care Home is calculated as follows: ( (357 Excellents x 5) + (138 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 503 Ratings = 4.694

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Tixover House Care Home is based on 43 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 43 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (7)

Ive

Ive Alexander

Job Title: General Manager

Hi, My name is Ive and I am the General Manager here at Tixover House.


We treat people with dignity and respect. As a qualified nurse myself, I’m passionate about the care we provide and use all my skills and experience to support my colleagues in providing our residents with a quality lifestyle and excellent care.


Originally from India, I joined Barchester as an overseas nurse, and with first-class mentoring and training, I progressed to home manager at Tixover House.


Sandeer

Sandeer Fernando

Job Title: Home Administrator

Hello. My name is Sandeer and I am the Administrator at Tixover House. I joined the team here in 2021 and I enjoy working with all my colleagues.


I also like chatting with our residents and making sure I keep all their paperwork accurate for them and their families.


When I am not working I like to spend time with my family and go on trips out.


Tony

Tony Sleight

Job Title: Head Chef

Hello. My name is Tony, and I am the Head Chef here at Tixover House. I have a huge passion for food and believe that meal times are a vital part of our residents’ day. It’s something they look forward to and I'm happy to tailor dishes and menus to meet their wishes.


One of the regular favourites is the homemade Devonshire scones served during afternoon Cream Tea, with fresh cream and strawberry jam, alongside finger sandwiches.


I love spending time with our residents and guests of the home, chatting through their likes and dislikes, and nutritional and hydration needs so I can adapt menus to suit everyone.


Caroline

Caroline Geddes

Job Title: Activities Coordinator

Joined: 2023

Hello, my name is Caroline and I am passionate about creating person-centered activities which ultimately enrich our residents' lives. Through listening and learning what is important to our residents and their likes/dislikes, I can empower residents to continue their hobbies and links in the community which are important to them, as well as learn new hobbies. My main aim is to bring happiness through the doorway daily; spreading smiles, laughter and love - I want to make a difference in the lives of those that we support.


Tony

Tony Bond

Job Title: Head of Maintenance

Joined: 2012

Hello. I am Tony, Head of Maintenance at Tixover House.  I joined the team here in 2012 and my role involves checking all our equipment and utilities are working efficiently. I carry out planned and reactive maintenance of the home and gardens, liaise with contractors and maintain health & safety records. I really enjoy my work and getting to know the residents.


Debbie

Debbie Bond

Job Title: Head Housekeeper

Joined: 2012

Hello. I am Debbie and I am Head of the Housekeeping Team at Tixover House. I enjoy making everyone's rooms as comfortable as they can be and arranging them as residents like them, with homely and personal touches. The Housekeeping Team is vital in making sure our infection control processes are followed, and we have a programme of deep cleaning to ensure all areas of the home are maintained to high standards. We get to know residents really well.


Tracey

Tracey Davidson

Job Title: Administration Assistant/Receptionist

Hello. My name is Tracey and you will find me on the reception desk where I greet visitors to Tixover House and support the General Manager with administration for our home. I joined the team in 2015 and I love working here. I like meeting and greeting family members and other visitors, and being the first point of contact for people seeking care for a loved one. Please ask me anything about the home and let me know how I can help you.