Our fees range from £925 to £1,785 per week.
Please contact us for more details about the packages we offer.
St Andrew's Nursing & Care Home has a Review Score of 9.8 (9.796) out of 10, based on 22 reviews in the last 2 years. Over all time St Andrew's Nursing & Care Home has 57 reviews.
Review from M D (Daughter of Resident) published on 4 March 2025
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Reply from Cat Gatland, Home manager at St Andrew's Nursing & Care Home
Thank you for your lovely review. We are all glad to have been part of your mum's life and also getting to know you and your family. It was a pleasure to be able to offer help and support throughout. I will pass your review on to the team.
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Review from Julie W (Daughter of Resident) published on 20 November 2024
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Review from A F (Daughter of Resident) published on 19 November 2024
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Review from M B (Son of Resident) published on 24 July 2024
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Reply from Catherine Egley, Senior Support Manager at St Andrew's Nursing & Care Home
Hello and thank you for your review; it is great to see that you are pleased with the activities. Please do let us know how we can get those last scores up to a five. A happy atmosphere is something we strive to deliver.
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Review from Jo E (Daughter of Resident) published on 19 March 2024
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Reply from Catherine Egley, Senior Support Manager at St Andrew's Nursing & Care Home
Hello and thank you for such a lovely review. The team were glad to be a part of your mums life, it has been a pleasure to look after her and support you all.
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Review from Susan F (Daughter of Resident) published on 19 March 2024
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Reply from Catherine Egley, Senior Support Manager at St Andrew's Nursing & Care Home
Hello and thank you for such a lovely review. The team were glad to be a part of your mum's life, it has been a pleasure to look after her and support you all.
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Review from Elisabeth R (Partner of Resident) published on 12 March 2024
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Reply from Catherine Egley, Senior Support Manager at St Andrew's Nursing & Care Home
Thank you for your feedback, I will ensure we pass this on to the team.
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Review from M R (Daughter of Resident) published on 17 January 2024
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Reply from Catherine Egley, Senior Support Manager at St Andrew's Nursing & Care Home
Hello, and thank you for your feedback. I will pass your feedback to the team.
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Review from Ann S (Sister of Resident) published on 18 December 2023
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Reply from Catherine Egley, Senior Support Manager at St Andrew's Nursing & Care Home
Hello and thank you for your review. We will be in touch to find out how we can do even better. I will ensure your feedback is shared with the team. Thank you.
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Review from M G (Cousin of Resident) published on 25 August 2023
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Reply from Rosalind Martin, Executive Assistant at St Andrew's Nursing & Care Home
Thank you for your lovely review and kind words. I will ensure this is passed on to our team, who are always grateful to receive feedback.
Kind regards.
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Review from C D (Daughter of Resident) published on 17 July 2023
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Reply from Catherine Egley, Senior Support Manager at St Andrew's Nursing & Care Home
Hello, thank you for your response; I will ensure to pass this feedback to the team.
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Review from Karen B (Daughter of Resident) published on 12 July 2023
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Reply from Catherine Egley, Senior Support Manager at St Andrew's Nursing & Care Home
Hello, and thank you for some lovely feedback; I will ensure this is fed back to the team.
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Review from Sylvia M (Daughter of Resident) published on 12 July 2023
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Reply from Catherine Egley, Senior Support Manager at St Andrew's Nursing & Care Home
Hello and thank you for your feedback, I am glad the team have been able to help. I will ensure your feedback is passed to the team.
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Review from Karine T (Daughter-in-law of Resident) published on 6 July 2023
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Reply from Catherine Egley, Senior Support Manager at St Andrew's Nursing & Care Home
Hello, and thank you for your feedback; it was a pleasure looking after her. I will ensure I pass this feedback on to the team.
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Review from Frances H (Granddaughter of Resident) published on 19 May 2023
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Reply from Catherine Egley, Senior Support Manager at St Andrew's Nursing & Care Home
Hello, and thank you for such a lovely review. I will ensure the feedback is passed on to the whole team. It was a pleasure to look after and support your grandfather.
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Review from Jacqueline R (Daughter of Resident) published on 18 May 2023
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Reply from Catherine Egley, Senior Support Manager at St Andrew's Nursing & Care Home
Thank you for your feedback. I will ensure that your feedback is passed to the team. It was a pleasure to help care for your dad.
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Review from Judy H (Wife of Resident) published on 11 May 2023
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Reply from Catherine Egley, Senior Support Manager at St Andrew's Nursing & Care Home
Hello, thank you for your response. I will ensure to pass on your feedback to the team. Really pleased we were able to help.
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Review from Shirley B (Wife of Resident) published on 6 April 2023
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Reply from Catherine Egley, Senior Support Manager at St Andrew's Nursing & Care Home
Hello, and thank you for your response; we really do try our best to meet the needs of our residents, and I am glad that we are meeting your expectations. I will pass your feedback on to the team.
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Review from Betty L (Wife of Resident) published on 6 April 2023
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Reply from Catherine Egley, Senior Support Manager at St Andrew's Nursing & Care Home
Thanks for the lovely feedback; we will make sure your kind words are shared with the team.
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Review from Julie A (Niece of Resident) published on 6 April 2023
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Reply from Catherine Egley, Senior Support Manager at St Andrew's Nursing & Care Home
Thanks for the lovely feedback; we will make sure your kind words are shared with the team.
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The Review Score of 9.8 (9.796) out of 10 for St Andrew's Nursing & Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.796 for St Andrew's Nursing & Care Home is calculated as follows: ( (208 Excellents x 5) + (42 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 255 Ratings = 4.796
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St Andrew's Nursing & Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Oct 2022
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Job Title: Acting Home Manager
Joined: 2022
Acting Home Manager