Review from Barbara H (Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience

Following an accident in November 2018 I was transferred from hospital to Eccleshare court. Was my experience at Eccleshare court positive? Yes, it was. I was treated with kindness and encouragement, oh and I must add laughter (laughter is a great healer!). I am at home now and I look back on my time

at Eccleshare Court. I remember wonderful people doing a wonderful job. Would I recommend Eccleshare Court? Of course, I would!

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Review from Ann B (Resident) published on 13 May 2019
Submitted via Postal Card • Report

Overall Experience

I was at Eccleshare House for nearly six weeks. The way I have been looked after has been exemplary. The care workers and nurses are kind, considerate and very helpful.

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Review from D H (Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience

Very happy with the accommodation. However, the wet room is very cold indeed (February). A grab bar vertical would be very helpful placed to the left of the shower control giving a great sense of security. A suckered basket above shower control would be extremely useful for shampoo/shower gel/sponges/cloths

and some hooks for towels/dressing gowns etc on the back of the door are an essential requirement.

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Review from E G (Wife of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience

My husband went into Eccleshare Court in May 2015 after being in the stroke unit at the local hospital for two months.
He was always treated with care and dignity until his death in December 2019.
As well as my husband's care, the staff were very friendly and helpful and always made me and the family

very welcome.

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Review from Helene M (Niece of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience

My Aunt has been a resident at Eccleshare Court for over 7 years.
The home today is totally different from what it was over 2 years ago; appointing a new care home manager that is passionate, energetic and dedicated to caring for residents and the staff was an instrumental factor in this change. The

care home staff work very very hard to ensure the best possible care is given to residents and it is lovely to see continuity of care being given by the same people, as this is really important to residents. The home is spotlessly clean, home cooked food available everyday, activities and social outings too.
Eccleshare Court is my Aunties home, she is happy, settled and I know she is safe. I receive regular updates on her care and I am always made to feel welcome when I visit. I am actively encouraged to join in activities and I thank everyone for the care and love they give, not only to my Aunt but to the other residents as well. This home is a very special one!

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Review from Hugh P (Respite Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience

I was sent to Eccleshare Court after a stroke for respite care and at that time I was pretty much immobile.
The lovely room and friendly, caring staff made me feel very welcome and I felt that I was leaving many good friends behind when I left for home.
It was my birthday on the day after I arrived

and catering staff rustled up a birthday cake, which was a very nice gesture.

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Review from Irene F (Daughter-in-law of Resident) published on 29 October 2018
Submitted via Postal Card • Report

Overall Experience

Eccleshare Court is a lovely place. All the staff are so friendly and caring. They all help each other to give the residents the best possible care.
My mother in law was there for respite care and she was encouraged to join in with activities.
Something that she wouldn't normally do.
She thoroughly

enjoyed her stay there and tells everyone she wants to be a resident there when the time comes.

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Review from Sean H (Son of Resident) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience

The care my mother received while a resident at Eccleshare Court was excellent. She had a complex end of life condition and the support, help and care she received right up to death was appropriate and sensitive. My mum was treated as an individual and with dignity. Thank you.

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Review from B S (Resident) assisted by family/friend published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience

Respite care after hip fracture. A positive experience. Lovely rooms. Staff very busy but kind and caring. Enjoyed being able to access local park for a change of scene. Lovely sunny cared for garden. Able to have meals in my own room - good menu choice.

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Review from E A (Daughter of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience

My father has been a resident of this care home since July 2017. The quality of care is very good and the staff are excellent. My father has Alzheimer's and views the care facility as his home. We have no concerns regarding his care and were happy to find this "gem" after much research.

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Review from Linda F (Daughter of Resident) published on 9 July 2018
Submitted via Postal Card • Report

Overall Experience

My Dad became a resident from May 2016, due to cancer, dementia and ongoing failing health, until his death in June 2018.
Staff members took good care of my Dad.
He was confined to bed and needed 24 hours nursing care, and that is exactly what was given.
With such kind, caring and compassionate people,

Eccleshare Court has a staff to treasure.
The family were always made welcome.
The nurses were always willing to answer any concerns that you had.

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Review from Mary H (Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience

I spent 4 and a half weeks in rehabilitation following an operation in hospital for cancer. I found the home extremely clean, the room was lovely along with the food and the staff. I made great progress during my stay enjoying the company of the staff who treated me very kindly and helped me become

more independent. The kitchen staff also made me special dishes as I was unable to eat everything due to my operation. I was a non-paying user but well satisfied, excellent home.

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Review from J C (Wife of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience

Not getting his meals and water on time. Not getting personal care properly. Otherwise, everything is fine.

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Review from Carolyn W (Daughter of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience

Dad has settled in very well due to the care and commitment of the staff and management. Family members visiting are made to feel very welcome and are actively encouraged to join in with social activities and to dine with residents. All of dad's needs are met and the family is regularly approached

for supplementary information or to be actively involved in facilitating meeting the needs of dad and any changes to his care that may be required as and when needed.

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Review from Claire J (Daughter of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience

When we started our search to find a home for mum, we toured all the care homes in Lincoln. Eccleshare Court stood head and shoulders above the rest. It was not only the facilities that we had been impressed by, but the atmosphere and staff were most welcoming. We were delighted to get mum in and every

effort was made by the staff to make her welcome and feel at home. She has now been there for nine months and our decision to choose Eccleshare Court was the right one. We, as a family, could not have asked for more!

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Review from C P (Son of Resident) published on 7 December 2017
Submitted via Postal Card • Report

Overall Experience

My mother was in this home for 12 weeks after a bad fall. Every member of staff from reception to all the nursing staff and everyone else working here were extremely helpful, well presented and polite.
My mum has been in two homes before but I can say with 100% confidence this one is an absolute treasure.

Hopefully, my mum won't need a care home in the future but if she does I know Eccleshare Court Care Home is where she will be best cared for and looked after.

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Review from Josephine O (Daughter of Resident) published on 22 September 2017
Submitted via Website • Report

Overall Experience

The difficult decision was made to move my father into residential care after my mother died a couple of months ago.
It was a very emotional time for the family.
However, Dad has settled well.
He has a lovely flat with lots of room for his favourite pieces of furniture, a kitchenette with a sink

and a fridge and also a wet room.
Dad suffers from dementia and quite often forgets things.
He doesn't forget to go down to the dining room for his meals though!
He says the food is good (he was a chef all his working life so that's a huge accolade) and he enjoys the company of other residents in the dining room.
However, he could take his meals in his room if he wanted to.
There is a daily care plan in his room, so we can see when we visit him how his day's going. He might have been sitting in the garden or have gone out on a trip.
It tells us what he's eaten if he's shaved, how many cups of tea he's had.
The care is marvellous and all the staff are friendly and loving.

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Review from B M (Son of Resident) published on 4 September 2017
Submitted via Postal Card • Report

Overall Experience

Eccleshare Court has improved in its care quality since Country Court Care acquired this home last year. The staff are very friendly and seem to enjoy working there. The place is very clean and tidy and the residents are engaged in a number of activities which are well organised.

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Review from Sidney B (Respite Resident) published on 7 August 2017
Submitted via Postal Card • Report

Overall Experience

Staff are great but not enough of them at times. My stay was great.

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Review from L R (Daughter of Resident) published on 5 July 2017
Submitted via Postal Card • Report

Overall Experience

I would like to thank the manageress and her team for persevering with my mother when she came into the home. Their approach and the fact they gave her time to settle in without being judgemental over her behaviour, gave my family the confidence that mum was in the best place to meet her needs. The

fact she is happy there and settled is a great comfort to us, after what has been a very difficult time.

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Eccleshare Court Care & Nursing Home

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