Eccleshare Court Care & Nursing Home

Ashby Avenue, Lincoln LN6 0ED
Submit a Review
9.1 87 Reviews
  • Eccleshare Court Care & Nursing Home, Lincoln
Eccleshare Court is a purpose-built care home offering nursing, residential and specialist dementia care. The home is located in the quiet residential area of Hartsholme in Lincoln, close to Hartsholme Country Park.

The home features a dementia friendly village with its very own pub, café, shop, hairdressers and nail bar. The facilities provide the opportunity to offer person centred activities in themed areas of the care home. Residents can enjoy dominoes and games in the pub, pampering in the nail bar and socialising and reminiscing over tea and cakes in the café.

The recently refurbished home offers spacious accommodation and each self-contained flat has a kitchenette, sitting area and WC. Residents are encouraged to personalise their room with their own furniture. The newly refurbished lounges have a warm, homely feel and themed areas in corridors have been thoughtfully designed to reflect residents' interests and to stimulate reminiscing.

Show Eccleshare Court Care & Nursing Home on the Map

Care Provided by Eccleshare Court Care & Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lisa Dent (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Funding & Fees Guide for Eccleshare Court Care & Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,450
    • Self-Funded Nursing Care from £1,550
    • Self-Funded Nursing Dementia Care from £1,550
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,600
    • RESPITE Self-Funded Nursing Dementia Care from £1,600

  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
  • (these prices are only a guideline, please contact Eccleshare Court Care & Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Eccleshare Court operates an open door policy and is open to visitors at any time.


  • Parking

  • There is parking available onsite and in surrounding residential streets.


Eccleshare Court Care & Nursing Home Reviews (87)

Total of 87, showing 81-87
9.1

Eccleshare Court Care & Nursing Home has a Review Score of 9.1 (9.108) out of 10, based on 22 reviews in the last 2 years. Over all time Eccleshare Court Care & Nursing Home has 87 reviews.

Overall Experience

  • 60
  • 16
  • 6
  • 4
  • 1

Date Published

87
4
14
22
65

Review from Paul G (Son of Resident) published on 8 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father received excellent care in the few days he was there. They built him up with their meals they gave him. We are grateful to everyone there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D N (Husband of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Found the staff very helpful during my wife's short stay.
Good activities available.
The manager was very helpful in sorting out the placement.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Valerie P (Daughter of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum came into a transitional care bed from hosptial following a fall. She had a chest infection and a UTI and had some confusion. My dad has Alzheimers and can't live alone. He came as a temporary resident to the care home next door and the staff of both homes helped them to spend the day together.
Both the activities leaders encouraged them to join in activities and tried to involved mum in things she could do - she is registered blind. Encouraging her to recite poetry which she enjoyed doing. She had lost a lot of weight prior to admission as she had stopped eating. The food was excellent and staff encourage both parents with small meals and they are now both eating normally again. Staff treated them with dignity and affection and I am very grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Daughter of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only in respite for 3 weeks but received excellent care from all the staff and particularly liked the way all residents were spoken to. Even if they couldn't answer, they were treated as human beings at all times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christa M (Daughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident here for 2 and a half years. Initially, we were attracted by the quality of accommodation offered but obviously, there is much more to making a care home feel like home. This happens as a result of the kindness and patience shown by the staff on a daily basis. Most importantly,
I have seen for myself how management is responding to areas recently deemed to 'requires improvement' and I am genuinely impressed by their openness to discuss their shortcomings and their determination to improve their service.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John B (Husband of Resident) published on 6 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been a resident at Eccleshare Court since August 2016. She has Vascular dementia and is immobile so nursing care is very important for her as well as personal care and feeding. This has become progressively more demanding over the past 6 months. The care home staff and nursing have done
a good job caring for her especially when I was unable to visit due to illness. Initially undergoing refurbishment when she was admitted with a change in management and a number of new staff it was I who was concerned for her well being, but I did not need to be as she has been well cared for and nursed throughout and the improvements to the home have seen a much better environment especially for the residents. My wife does not communicate now but does seem to have settled in very well.
Regular meetings between Management and residents and relatives are a great help to all concerned as the need for communication all round is important.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David R (Son of Resident) published on 21 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Two family members have been resident for over a year. I was pleased and reassured when I first visited the home and I have not been disappointed. Despite the challenges of meeting complex needs, I feel that the care is compassionate, the environment is clean and comfortable and there is a range of
services and activities available. Residents are able to personalise their rooms, visitors are welcomed and engaged with and particular needs are accommodated where possible.


Of late, major redecorating has been undertaking bringing a fresh vibrancy to the home. This has been enhanced by homely touches in lounges and common areas. The walls have stimulating and interesting pictures and there are displays to help with memories and associations.


The garden remains a key centre point of the home at anytime of year. The location of the home puts it in the middle of the community adding stimulus for residents looking out into daily life.


A welcoming and caring home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.1 (9.108)

Overview of Review Score

The Review Score of 9.1 (9.108) out of 10 for Eccleshare Court Care & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.108 for Eccleshare Court Care & Nursing Home is calculated as follows: ( (126 Excellents x 5) + (64 Goods x 4) + (35 Satisfactorys x 3) + (14 Poors x 2) + (12 Very Poors x 1) ) ÷ 251 Ratings = 4.108

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eccleshare Court Care & Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Feb 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (3)

Lisa

Lisa Dent

Job Title: Home Manager

Joined: 2003

Lisa is our manager here at Eccleshare Court. Lisa has been with Country Court for over 15 years, previously managing Swanholme Court and working as Deputy Manager at its sister home Eccleshare Court. Her hard work and dedication were recognised with a staff award for treating residents, staff & relatives with dignity, respect, care & compassion.


David

David Stacey

Job Title: RMN Nurse

Joined: 2018

David joined Eccleshare Court in April 2018, after working as an agency nurse and had done some shifts at Eccleshare over the previous 2-3 months. He really liked the home, so he applied for a permanent role. Prior to this, he worked for United Health in care homes in Lincoln and Scunthorpe so he was familiar with the care home environment.


David felt that he could use his skills in a more meaningful way in a care home, as nurses have much more time with people and don’t just treat them and move them on as quickly as possible. In a care home you get to know a person’s medical history but also their personal background enabling you to build long term relationships not just with them but their families too. You make connections with people that you just don’t get working in acute care. The goal here is about enabling people to have the best possible quality of life.


Noel

Noel Claveria

Job Title: Chef Manager

Joined: 2013

Noel is our Chef Manager at Eccleshare Court he is a highly skilled chef with a background in catering onboard cruise ships.
Noel works closely with the care team, residents and their families to understand everyone's individual preferences and nutrition needs. He takes care to ensure that he asks for feedback by speaking to residents regularly about their meals.


Noel and his team provide fresh cakes every day in our coffee shop for residents to enjoy with their visitors. Noel is especially creative with celebration cakes for birthdays and special events and ensures that every resident has a personalised birthday cake.