Bassingham Care Centre has a Review Score of 8.5 (8.471) out of 10, based on 3 reviews in the last 2 years. Over all time Bassingham Care Centre has 9 reviews.
Review from Christine R (Daughter of Resident) published on 6 February 2025
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Review from Jodie L (Daughter of Resident) published on 21 November 2024
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Review from Kirsty T (Friend of Resident) published on 1 November 2024
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Review from Shelley H (Daughter of Resident) published on 10 February 2020
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Review from R C (Daughter of Resident) published on 29 January 2020
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Review from Sarah C (Daughter of Resident) published on 20 June 2019
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My Mother was only 61 years old when she passed away after a long illness. All of the staff were absolutely amazing. Mum was always treated with great respect and the bond they had with her was wonderful to see. Mum
Although some staff changed members of staff who welcomed us there in 2014 were still there at the end.
Communication between staff and myself was fantastic and I will forever be in debt to them for the excellent care that my Mum received and as her daughter giving me the peace of mind that she was being well looked after.
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Review from Julia B (Daughter of Resident) published on 8 January 2018
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The care home is set in a lovely village of Bassingham and the setting and standards of the gardens and care home are out of this world.
This was Dad's last care home and myself and my mother were happy that Dad was comfortable and highly looked after until the end of his life.
Thank you to the manager/deputy manager and team at Bassingham.
Myself and mum knew Dad was in safe hands. Thank you for looking after him so well right to the end. Room 29 and other rooms in this lovely care home look out onto the beautiful gardens.
Highly recommended care home, relatives of service users must pay a visit to see. 5-star rating.
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Review from M W (Wife of Resident) published on 5 September 2017
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Review from Shelagh D (Daughter of Resident) published on 1 November 2016
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The Review Score of 8.5 (8.471) out of 10 for Bassingham Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.971 for Bassingham Care Centre is calculated as follows: ( (33 Excellents x 5) + (1 Goods x 4) ) ÷ 34 Ratings = 4.971
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.5 Points relating to the number of positive Reviews for Bassingham Care Centre is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 3 Positive Reviews ÷ 12 = 0.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Nov 2023
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