Your fees cover several areas while in their care.
These services are: Personal care, accommodation,
utilities, use of communal areas, meals, drinks and
snacks, laundry (excluding dry cleaning),
housekeeping, maintenance and activities run by the
home.
Services NOT included in price are: dentistry, chiropody,
physiotherapy, occupational therapy, opticians, hairdressing,
medications, toiletries, clothing, newspapers/magazines.
During your stay, you may need to purchase additional goods
and services. If they are able to provide such goods and
services, they will tell you how much these goods and services
will cost and they expect that you will pay for these goods and
services at the time you request them.
They can accompany loved ones to private appointments,
however the fee attached to this is £21 per hour. Where private taxi
services are used for transportation to appointments the cost should
be paid for by yourself.
Beckside has a Review Score of 9.9 (9.892) out of 10, based on 16 reviews in the last 2 years. Over all time Beckside has 82 reviews.
Review from S K (Son of Resident) published on 31 January 2025
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Review from K H (Daughter of Resident) published on 2 October 2024
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Reply from Anna Jennings, On Behalf of The Team at Beckside
Thank you for taking the time to write your lovely review. The team were honoured to be able to care for your dad and really appreciate your kind review.
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Review from Patricia F (Daughter of Resident) published on 13 September 2024
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Reply from Anna Jennings, On Behalf of The Team at Beckside
Thank you for taking the time to write your lovely review. We are glad that your mum had a happy time at Beckside, enjoying the food and entertainment. All the staff feel honoured to have had the opportunity to care for and know your mum throughout the two and a half years she was a resident.
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Review from A M (Friend of Resident) published on 1 August 2024
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Reply from Anna Jennings, On Behalf of The Team at Beckside
Thank you for taking the time to write your lovely review, we are very pleased to hear your wonderful feedback and the team we're proud to have been able to care for your friend.
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Review from Sally J (Daughter of Resident) published on 9 April 2024
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Reply from Anna Jennings, On Behalf of The Team at Beckside
Thank you for taking the time to write your lovely review. The team at Beckside are very happy to receive such wonderful feedback and pleased to hear you enjoy visiting the home.
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Review from Joy E (Stepdaughter of Resident) published on 9 April 2024
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Reply from Anna Jennings, On Behalf of The Team at Beckside
Thank you for taking the time to write your lovely review and we are pleased to hear you are happy with the care your stepmother is receiving at Beckside.
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Review from Frances C (Daughter of Resident) published on 28 March 2024
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Reply from Anna Jennings, On Behalf of The Team at Beckside
Thank you for taking the time to write your lovely review. We are sorry for your loss and the team at Beckside was pleased to have been able to care for your father in his final year.
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Review from J A (Daughter of Resident) published on 21 March 2024
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Reply from Anna Jennings, On Behalf of The Team at Beckside
We are sorry for your loss and would like to thank you for taking the time to write your kind review. The team at Beckside were glad to have had the pleasure of caring for your dad during his last few months, and are pleased to receive such positive feedback.
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Review from J G (Wife of Resident) published on 18 January 2024
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Reply from Anna Jennings, On Behalf of The Team at Beckside
Thank you for taking the time to write your lovely review, and we are sorry for your loss. We are glad to hear your late husband felt settled and loved in the home during his time there, and all the family were shown loving care.
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Review from Linda M (Daughter of Resident) published on 9 January 2024
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Reply from Anna Jennings, On Behalf of The Team at Beckside
Thank you for taking the time to write your lovely review. We are pleased to hear that you are happy with the care provided at Beckside, and we will pass your comments on to the team.
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Review from Peter M (Son of Resident) published on 8 November 2023
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Reply from Anna Jennings, On Behalf of The Team at Beckside
Thank you for taking the time to write this review and for your kind words; we will pass your comments on to the team.
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Review from Richard H (Husband of Resident) published on 3 October 2023
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Reply from Anna Jennings, On behalf of the team at Beckside
Thank you for taking the time to write us a review. We are so sorry for your loss. It was an honour to be able to care for your wife. If there is anything else we can do for you, please just let us know.
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Review from R W (Brother of Resident) published on 7 August 2023
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Reply from Helen Dearing, On behalf of at Beckside
Thank you so much for your kind words, it was a pleasure caring for your brother. I will share your feedback with the whole team. They will be delighted to hear how positive your experience with us was. We're glad you felt our home is a happy one!
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Review from Andy R (Son of Resident) published on 4 August 2023
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Reply from Helen Dearing, On behalf of the team at Beckside
We are so sorry for your loss – it was a great honour to be able to care for your father here at Beckside. We appreciate you taking the time to write us a review at what must be a difficult time and for your kind words. I will share your comments with the whole team.
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Review from Karen W (Daughter of Resident) published on 14 July 2023
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Reply from Rowen Campbell, on behalf of the team at Beckside
We are so sorry for your loss. It was an honour to be able to care for your dad during that time of his life. We really appreciate you taking the time to write us a review, and if there is anything further we can do for your family please don't hesitate to ask.
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Review from Michelle P (Granddaughter of Resident) published on 19 May 2023
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Reply from Rowen Campbell, On behalf of the team at Beckside
It was an honour for our team to care for your nanna and I'm so glad she enjoyed being here. We really do appreciate you taking the time to write us a review; I will make sure the team sees your comments as I know it means a lot to them and they care so much for our residents. I'm glad too that we were able to support you and your family as well.
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Review from P W (Son of Resident) published on 17 March 2023
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Reply from Freya Higgs, Marketing Administrator at Beckside
Thank you for your kind feedback. I am delighted to hear that you are happy with the care your dad is receiving. I will feed this back to our team - it really does make a difference hearing such lovely comments.
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Review from Gwyneth M (Daughter of Resident) published on 20 February 2023
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Reply from Freya Higgs, Marketing Administrator at Beckside
Thank you for your lovely comment. I am pleased to hear that your dad was happy at Beckside. I will pass this on to our team, who will really appreciate hearing your kind words.
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Review from Stephen L (Son of Resident) published on 17 February 2023
Submitted via Postal Card •
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Reply from Freya Higgs, Marketing Administrator at Beckside
I am so sorry for your loss and thank you for your kind comment. It is lovely to hear how much the team at Beckside meant to your mum and that she enjoyed her time at the home. I will pass this on to our team, it really does make a difference to them.
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Review from Jim H (Resident) published on 16 February 2023
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Reply from Freya Higgs, Marketing Administrator at Beckside
Thanks for your kind comment. I am pleased to hear you enjoyed your stay and were happy with the care you received. I will pass this on to our team.
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The Review Score of 9.9 (9.892) out of 10 for Beckside is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.892 for Beckside is calculated as follows: ( (165 Excellents x 5) + (20 Goods x 4) ) ÷ 185 Ratings = 4.892
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Beckside is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Sep 2021
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Job Title: Home Manager
Joined: 1995
Andrea began her career with the Trust in September 1995 as a relief carer working in the residential and nursing unit gaining invaluable experience working with the nursing team. Andrea went on to be promoted to the role of Senior Carer and at that time achieved her NVQ Level 2. Andrea then went on to become a Care Leader and achieved her NVQ Level 3. Andrea later became a Home Manager and achieved her QCF Diploma Level 5.
Andrea loves coming to work and has an excellent bond with her team and the residents. Andrea has an open door policy and welcomes in anyone who would like to meet with her.
One of the fond memories is meeting the Duke of Gloucester which was an amazing day and the residents and families loved it!
Andrea loves meeting new people and enjoys the fact that she is helping and supporting others.
Andrea has lots of hobbies, enjoys being a mother, keeping fit and being very sociable.
Job Title: Care Leader
Joined: 1992
Claire started working for OSJCT in August 1992, firstly working as a kitchen assistant but after a few months she decided she would like to work as a Carer. Claire started in care as a relief carer and after a few years she
progressed to Care Leader and achieved her Level 2 and 3 NVQ in Health and Social Care to become a Care Leader.
Claire knows that some days can be challenging, rewarding and never the same but that is what she loves about her job, no two days are the same. For Claire, it feels great when you can overcome a challenge and you can make a difference in your resident's life. She find's it very interesting talking to the residents and listening to their life stories and what they have achieved in their lives.
Over the years Claire has had a lot of fun doing many fund raising and sponsored activities for Beckside from a tandem skydive, sponsored walks and dressing up in a variety of costumes to entertain the residents with shows organised at the home !
When she is not working Claire loves to travel abroad and experience the different cultures and foods of the countries she is visiting. Claire also likes to relax doing jigsaw puzzles or reading a good book.
Job Title: Activities Co-Ordinator
Lindsay started at Beckside as a Carer, most of the staff and residents have nicknamed her ‘Lindsay Lips’ because of the bright red lipstick she wears.
Lindsay is a vibrant bubbly member of the Beckside family and when the opportunity arose for Lindsay to assist within the Activities Co-ordinator’s role, this seemed like the ideal opportunity for Lindsay who has a great rapport with our residents. She loves to sing around the home, which brings a smile to everyone’s face. Lindsay has great ideas for different activities, from a sports day between residents and staff, a social club within the home to arts and crafts, games and many more. Lindsay encourages all residents to participate in the activities but is also considerate and mindful if they decline.
Lindsay is married with 4 children and 7 grandchildren. Lindsay spends a lot of her time with family but also enjoys walking her two beloved dogs
Job Title: Head Housekeeper
Joined: 2011
Sue is the Head Housekeeper at Beckside and has worked in the care industry for seven years , five of which have been at Beckside where she achieved her NVQ 3 in Hospitality Supervision and Leadership.
Sue's day is varied and she works hard with her team to ensure that the day to day running and cleaning of the home is adhered too, the most exciting part for her is when visitors say positive things about the home.
After many years of working as a Sales Manager both in fitness and footwear, Sue decided she wanted to take on another challenge so trained and went to study as a Therapeutic Counsellor where she gained her Diploma, along side other qualifications linked with counselling.
Sue also has qualifications including the Care Activities Organiser Certificate and a Level 3 in an End of Life Course.
When Sue is not at work she enjoys spending time with her family, eating out and playing with her four grandchildren.
A little unknown fact about Sue is that she used to be an ear model!
Job Title: Activities Co-Ordinator
Joined: 2017
Brigette enjoys the caring aspect of her role and applied for a job at Boultham Park House first as a carer, after caring for a family member for 20 years until they passed. In 2016, while there she also assisted the Activities Co-ordinator at the home. In 2017 Brigette started at Beckside in her role as Activities Co-ordinator.
Brigette enjoys interacting with the residents, and reads the news headlines once a week, which the residents love, she organises lots of entertainment, from singers, boat trips to birds of prey! Brigette also likes to spend one to one time with the residents who cannot participate in the group activities.
Brigette is married and loves to take her dog for walks and likes her holidays abroad.