Beckside

Middle Street, North Hykeham, Lincoln LN6 9QX
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9.9 82 Reviews
  • Beckside, Lincoln
Overlooking the local village green, Beckside offers reliable, high-quality care for older people in a comfortable, homely setting.

The experienced care team include registered nurses and provide round the clock professional support, tailored to the needs of each resident. Beckside was also one of the first care homes to achieve the Gold Standards Framework, a special award recognising excellent palliative care.

To enhance residents’ wellbeing, there is a dedicated activities coordinator, who organises a wide-ranging programme of outings and activities to enable them to pursue their preferred interests and hobbies.

The Senior Cook and her team are proud to provide delicious, traditional home-cooked meals catering for every taste and occasion.

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Care Provided by Beckside

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Andrea Brooks (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (56)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009
    • Number of floors: 1

Funding & Fees Guide for Beckside

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,050 – £1,200
    • Self-Funded Residential Dementia Care £1,205 – £1,290
    • Self-Funded Nursing Care £1,563 – £1,563
    • RESPITE Self-Funded Residential Care £1,130 – £1,290
    • RESPITE Self-Funded Residential Dementia Care £1,290 – £1,370
    • RESPITE Self-Funded Nursing Care £1,687 – £1,688

  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.
  • (these prices are only a guideline, please contact Beckside to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Beckside Reviews (82)

Total of 82, showing 21-40
9.9

Beckside has a Review Score of 9.9 (9.892) out of 10, based on 16 reviews in the last 2 years. Over all time Beckside has 82 reviews.

Overall Experience

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Date Published

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Review from A E (Resident) published on 13 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent apart from buzzer just outside room.

Reply from Freya Higgs, Marketing Administrator at Beckside

Thanks for your feedback. I will pass this on to our team at Beckside.


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Review from P K (Son of Resident) published on 20 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are caring and helpful.
They treat each resident individually.

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Review from Margaret D (Respite Resident) published on 26 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed my stay here. Everybody has been so kind and helpful. First class service and I would highly recommend to my family and friends. Value for money. Thank you all so much. I will come back and visit. I cannot thank you enough. I will miss you all.

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Review from Margaret B (Daughter of Resident) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very friendly, helpful, kind and considerate both to Mum and her family. Excellent activities, which often had a theme relevant to the wider world. I feel Mum gained another caring family when she lived at Beckside.

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Review from W W (Sister-in-law of Resident) published on 25 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my brother-in-law regularly at Beckside, he could not praise the place/staff highly enough, he was so happy there and the staff were always so caring, nothing was too much trouble for them. He was treated with respect, dignity and met his needs. Nothing was too much trouble what an amazing place
and staff.

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Review from P M (Brother of Resident) published on 18 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was very happy at Beckside the care he was given was excellent and dignified right to the end, so caring and nothing was too much trouble. I cannot praise this place enough.

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Review from Patricia P (Daughter of Resident) published on 17 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Beckside was a very good care home for my Dad. It was a difficult decision but was put at ease by the staff, especially the care home manager.

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Review from M B (Daughter of Resident) published on 17 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a couple of weeks, mum had settled into the care home, helped by the very friendly and caring staff. I think being here made her feel safe again after living by herself for many years. She enjoyed the activities which we hoped she would, as this was one of the reasons we chose this particular
home. She loved the food, especially the puddings as they always had one thing with custard, her favourite. As mum progressed through her illness, further care was given so that she stayed mobile and was included in the group to the end. One of the last times we saw her before she became bedridden was her playing tennis, with a balloon. Happy memories helped by very caring staff.

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Review from Michelle T (Daughter of Resident) published on 17 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was admitted to Beckside for end-of-life nursing care. The staff were really accommodating to Dad and our family, and they provided excellent holistic care. In my opinion, they went over and above. Our views were listened to and taken into account when decisions needed to be made in Dad’s best
interests. I want to thank the staff (especially two particular members of staff) for their help through such a difficult time in our lives as a family.

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Review from Sue G (Daughter of Resident) published on 13 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beckside is a wonderful care home. My mum came here in 2020 for end of life care, and when dad became poorly in February this year, we did not hesitate to contact them again. He had stayed for respite weeks before and loved the jokes and banter with the amazing care team and nurses, who are exceptional.
A massive thank you goes to the deputy manager, who is incredible in her role and goes above and beyond to help residents and their families, making sure all needs are met. We will always hold Beckside close to our hearts, so to everyone, thank you.

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Review from Julia W (Daughter of Resident) published on 22 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very reluctant to go into a care home, and I searched a few but was recommended to look at Beckside by a couple of friends and I am so glad that mum lived there for over three years. She quickly overcame her reluctance because she was clearly having a marvellous time and was full of stories
about what activities she had been up to and the chats she'd been having with the staff. Of course, covid hit, but the staff worked hard to overcome the obstacles that presented. As I don't live nearby I made irregular visits, but I was always welcomed by all the staff and had great support from everyone I felt I got to know the staff well and felt completely reassured that they were looking after mum with such care - and humour, which she loved! In particular, the Head of Care and mum's named key workers were sensitive to her needs - and mine, and I will never forget the kindness mum and I were shown by them.

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Review from Ian L (Son of Resident) published on 8 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was transferred to Beckside from hospital for palliative care. She was very frail and had complex medical needs. She settled very quickly and appreciated the view from her room over the park. The care from the home's staff was of a very high standard and she was as comfortable as it was possible
for her to be. When a problem arose that needed more expertise the nurse on duty acted promptly and effectively contacting the Hospice who enabled the staff at Beckside to resolve the issues and ensure that mum died peacefully with her pain and other needs met. We as a family are very grateful to Beckside for being able to visit mum daily and for the way they kept us informed of mum's condition. The staff demonstrated kindness and compassion to mum as well as to all the family when they visited.
For the duration of mum's stay due to covid restrictions, we did not leave her room to see the home outside her room.

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Review from J B (Daughter of Resident) published on 2 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone was so kind and caring towards my mum. Mum was looked after very well. The home was very clean and tidy. I know I am not supposed to name anyone, but one lady was brilliant! She looked after Mum and myself too! A very thoughtful and kind lady.

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Review from B H (Respite Resident) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Coming to Beckside, this is a magic place when I came I was very ill, but the care and support was excellent. So much so I am able to go home fit and well.
Thank you Beckside

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Review from Christine F (Daughter of Resident) published on 24 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Words cannot express how much our family appreciate the care, dignity, respect and love that all the staff at Beckside gave my dad during his stay. The dedication, warmth and friendliness of all the staff are a credit to their profession, they go above and beyond, they are amazing! In my dad's words,
‘they are worth their weight in gold!’
My dads final days, he was on end of life care. Nothing was too much trouble, he had everything he needed. The care, comfort and respect he was shown and received were exceptional. For me personally, the final days with my dad were made very special by everyone involved, memories that I will treasure, thank you xx

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Review from Kim B (Niece of Resident) published on 16 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beckside is a very special place and the staff are exceptional, from the care and welcome of the Head of Care to the key workers, care staff, office staff, laundry workers, catering staff and cleaners. My aunt was not only well cared for but loved by the staff. The home is so clean, the rooms are comfortable,
the food is varied and there are weekly activities. Beckside gives you peace of mind because you know they are safe there. All through the pandemic, I have been able to keep in touch with my aunt, either in person or remotely, the organisation has been excellent. And then when my aunt was ill she, and I were looked after so well. There was always someone popping in to check on us and bring cups of tea. I highly recommend Beckside.

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Review from L M (Cousin of Resident) published on 26 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My cousin entered Beckside when it was no longer possible for her to remain at home due to falls. She entered with a diagnosis of Alzheimer's and was looked after in an exemplary manner when life and conditions for the staff were extremely difficult for staff and residents alike due to Covid 19. She
was able to have 6 months of dignified and cheerful care. I cannot fault any aspect of the service Beckside provided. I finally was able to sleep at night knowing she was safe and well cared for.

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Review from Carole T (Daughter of Resident) published on 9 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent five and a half months at Beckside, and she was very happy there. She loved her room, the food, especially fish and chips and having a lot of attention from the carers. Luckily we had video calls, as the only sad thing we had to experience was no visits under lockdown. She was always smiling,
but when she was poorly, the care of the staff was comforting.

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Review from Simon K (Son of Resident) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care at Beckside is as good as it can get. The staff are all lovely, caring people. They treated Mum with dignity and respect at all times, and nothing seemed too much trouble. The food was always fresh and tasty, with excellent and varied menu choices. When Mum recently went onto end of
life care Beckside could not have done more to make sure she was comfortable and pain free, they liaised with our GP to make sure she had the best medication. As well as carers they have highly qualified nurses, so there was never any question of sending her to hospital to die. The staff have all been very gentle with my wife and I at this difficult time. I am so glad we found Beckside for Mum, and fail to understand why CQC don't give them the highest rating - what does a residential/care home need to do to achieve this?
Thank you Beckside for all you did for Mum.

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Review from P T (Son of Resident) published on 27 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dedicated staff. Very clean. Staff friendly and always willing to help. Food is excellent. Treated staff with dignity.

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Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for Beckside is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.892 for Beckside is calculated as follows: ( (165 Excellents x 5) + (20 Goods x 4) ) ÷ 185 Ratings = 4.892

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Beckside is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (5)

Andrea

Andrea Brooks

Job Title: Home Manager

Joined: 1995

Andrea began her career with the Trust in September 1995 as a relief carer working in the residential and nursing unit gaining invaluable experience working with the nursing team. Andrea went on to be promoted to the role of Senior Carer and at that time achieved her NVQ Level 2. Andrea then went on to become a Care Leader and achieved her NVQ Level 3. Andrea later became a Home Manager and achieved her QCF Diploma Level 5.


Andrea loves coming to work and has an excellent bond with her team and the residents. Andrea has an open door policy and welcomes in anyone who would like to meet with her.


One of the fond memories is meeting the Duke of Gloucester which was an amazing day and the residents and families loved it!


Andrea loves meeting new people and enjoys the fact that she is helping and supporting others.


Andrea has lots of hobbies, enjoys being a mother, keeping fit and being very sociable.


Claire

Claire Ashmore

Job Title: Care Leader

Joined: 1992

Claire started working for OSJCT in August 1992, firstly working as a kitchen assistant but after a few months she decided she would like to work as a Carer. Claire started in care as a relief carer and after a few years she
progressed to Care Leader and achieved her Level 2 and 3 NVQ in Health and Social Care to become a Care Leader.


Claire knows that some days can be challenging, rewarding and never the same but that is what she loves about her job, no two days are the same. For Claire, it feels great when you can overcome a challenge and you can make a difference in your resident's life. She find's it very interesting talking to the residents and listening to their life stories and what they have achieved in their lives.


Over the years Claire has had a lot of fun doing many fund raising and sponsored activities for Beckside from a tandem skydive, sponsored walks and dressing up in a variety of costumes to entertain the residents with shows organised at the home !


When she is not working Claire loves to travel abroad and experience the different cultures and foods of the countries she is visiting. Claire also likes to relax doing jigsaw puzzles or reading a good book.


Lindsay

Lindsay Pybus

Job Title: Activities Co-Ordinator

Lindsay started at Beckside as a Carer, most of the staff and residents have nicknamed her ‘Lindsay Lips’ because of the bright red lipstick she wears.


Lindsay is a vibrant bubbly member of the Beckside family and when the opportunity arose for Lindsay to assist within the Activities Co-ordinator’s role, this seemed like the ideal opportunity for Lindsay who has a great rapport with our residents. She loves to sing around the home, which brings a smile to everyone’s face. Lindsay has great ideas for different activities, from a sports day between residents and staff, a social club within the home to arts and crafts, games and many more. Lindsay encourages all residents to participate in the activities but is also considerate and mindful if they decline.


Lindsay is married with 4 children and 7 grandchildren. Lindsay spends a lot of her time with family but also enjoys walking her two beloved dogs


Sue

Sue Gill

Job Title: Head Housekeeper

Joined: 2011

Sue is the Head Housekeeper at Beckside and has worked in the care industry for seven years , five of which have been at Beckside where she achieved her NVQ 3 in Hospitality Supervision and Leadership.


Sue's day is varied and she works hard with her team to ensure that the day to day running and cleaning of the home is adhered too, the most exciting part for her is when visitors say positive things about the home.


After many years of working as a Sales Manager both in fitness and footwear, Sue decided she wanted to take on another challenge so trained and went to study as a Therapeutic Counsellor where she gained her Diploma, along side other qualifications linked with counselling.


Sue also has qualifications including the Care Activities Organiser Certificate and a Level 3 in an End of Life Course.


When Sue is not at work she enjoys spending time with her family, eating out and playing with her four grandchildren.


A little unknown fact about Sue is that she used to be an ear model!


Brigette

Brigette Barraclough

Job Title: Activities Co-Ordinator

Joined: 2017

Brigette enjoys the caring aspect of her role and applied for a job at Boultham Park House first as a carer, after caring for a family member for 20 years until they passed. In 2016, while there she also assisted the Activities Co-ordinator at the home. In 2017 Brigette started at Beckside in her role as Activities Co-ordinator.
Brigette enjoys interacting with the residents, and reads the news headlines once a week, which the residents love, she organises lots of entertainment, from singers, boat trips to birds of prey! Brigette also likes to spend one to one time with the residents who cannot participate in the group activities.


Brigette is married and loves to take her dog for walks and likes her holidays abroad.