Cathedral Care Centre

23 Nettleham Road, Lincoln LN2 1RQ
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9.9 30 Reviews
  • Cathedral Care Centre, Lincoln
Cathedral Care Centre in Lincoln is located with beautiful views of the Cathedral and offers caring and supportive staff.

It accepts residents for long-term, short term, day care, convalescence and holiday stays with provision for respite care, as well as transitional care helping people move from hospital back to their own homes.

Trained, caring staff encourage independence in residents wherever possible, and offer a range of activities within the home to engage and entertain the residents. The convenient location of the care home allows the more independent residents to access all that the beautiful city of Lincoln has to offer.

The home cooked food by trained chefs, offers residents a diverse and healthy menu to support good brain and body function that can be lacking in the elderly.

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Care Provided by Cathedral Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Samantha Pagram (Care Centre Manager)
  • Admission Criteria
    • pre-admission
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2006
    • Number of floors: 2

Funding & Fees Guide for Cathedral Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,136 – £1,255
    • Self-Funded Residential Dementia Care £1,136 – £1,255
    • RESPITE Self-Funded Residential Care £1,136 – £1,255
    • RESPITE Self-Funded Residential Dementia Care £1,136 – £1,255

  • This fees are only an estimate, all fees are dependent on individual care needs. Please contact and discuss with the Centre Manager for more information.
  • (these prices are only a guideline, please contact Cathedral Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors warmly welcomed. Relatives can visit their loved ones at any time, and there's no need to book in advance for these personal visits. However, if you're interested in touring the home and learning more about services, Cathedral recommends scheduling a visit in advance. This way, the dedicated team can ensure they're available to show you around and discuss how best to meet your specific needs. We're here to provide you with the information and support you require, and look forward to assisting you in any way.


  • Parking

  • On site Parking


Cathedral Care Centre Reviews (30)

Total of 30, showing 1-20
9.9

Cathedral Care Centre has a Review Score of 9.9 (9.854) out of 10, based on 11 reviews in the last 2 years. Over all time Cathedral Care Centre has 30 reviews.

Overall Experience

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Review from P L (Daughter of Resident) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to place my mum in care last June - having experienced a dreadful care home in the past for my father, I was dreading it. However Cathedral Care Centre is not like any care home I've ever come across. Firstly mum's room is beautiful and large with a lovely big window - comfy armchair and TV provided.
The meals are amazing plus all the daily treats that come around. The activities have been carefully selected taking in account each residents hobbies and interests. My mum is crazy about Elvis - so they regularly have an Elvis impersonator come in and put on a show - to see my mum dancing and singing along is so heartwarming. Mum has her hair and nails done regularly- she is always clean and fresh and wearing all her own clothes (that wasn't the case where my dad was). The staff are so warm and friendly and nothing is too much to ask. Living in New Zealand, I get to see lots of posts on social media - my friend regularly visits mum and says she could move in herself!

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Review from S L (Son of Resident) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault Cathedral Care Centre. My mum's quality of life has improved immeasurably since she moved there. The staff are all wonderful and can't do enough. Having experienced other Lincoln care homes with my dad, Cathedral is leaps and bounds superior.
Thank you to all the amazing staff that help
her have a safe and as normal a life as possible and enable her to retain her dignity. She's always clean, nicely dressed and other than the confusion dementia brings, she hasn't looked as well in years.

Reply from Samantha Pagram, Regional Manager at Cathedral Care Centre

Thank you for the lovely review. The whole team at Cathedral Care Centre will appreciate your very kind words. We take pride in the service we provide to the whole family, ensuring that those most precious in our care are well cared for, happy and enjoy special touches.


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Review from Helen W (Friend of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always a pleasure visiting my friend at the Cathedral Care Centre, I am always made to feel very welcome. The care that is shown towards the residents by staff is wonderful and first class. The food and entertainment provided are also excellent. I would definitely recommend this care home.

Reply from Samantha Pagram, Regional Manager at Cathedral Care Centre

Thank you your lovely comments. I will be sure to share this with the team.


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Review from N S (Daughter of Resident) published on 4 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for over a month now. Lovely atmosphere and the staff are lovely, very friendly, caring and helpful. We couldn't wish for a better place for our mum. We always feel welcome when we go to visit. They certainly take time for our mum and us. Lovely place can highly recommend it.

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Review from Tracy M (Daughter of Resident) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at the home is so kind, patient, and supportive of my Dad - three years on from my last review the standard of care is still excellent, the food is great and the home is clean and welcoming. They have shown endless patience and kindness with Dad. The team is always very friendly, on hand, and
happy to see relatives when we arrive. The strong ethos of care, kindness, and respect for residents is manifest and prevails throughout the entire organisation. Thank you so much!

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Review from G P (Daughter of Resident) published on 4 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have been fantastic in caring for my Father and he's enjoyed his respite. The home has cared for my Father brilliantly and we have seen a massive improvement in his needs.
I would highly recommend this Home to people.

Reply from Ann Farrow, Regional Manager at Cathedral Care Centre

Thank you for your kind and positive words. I know how important this will be to the manager and her whole staff team.


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Review from T B (Son of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident at Cathedral Care Centre for almost four years (including the COVID lockdown periods).
Throughout all of her time at CCC, Mum has been well looked after. The staff are genuinely caring and relate well to residents. All the staff from the manager to on-site maintenance work as
a team to ensure residents are well cared for. The new manager (Jan 24) is also providing a big asset.

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Review from Liana C (Daughter of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can’t thank them enough! Kind and caring staff that took exceptional care of my dad when we needed it.
The manager has been nothing but amazing along with all the other staff!
It was so reassuring to see him settled and being so well cared for.
Many, many thanks.

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Review from Heidi P (Daughter of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of this home has been nothing but excellent. All staff are kind, friendly and helpful, ranging from care staff, cleaners and kitchen staff.
Big shout out to the activity staff, proving great emotional and physical support.

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Review from Robert B (Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was taken there by ambulance after a breakdown and stroke on Thursday 30th of March this year. I was unconscious. Recovered my facilities and settled in for a new there in room 7. Very nice room overlooking the central lawn, in view of the national flag and look after the bird feeder and the squirrels!

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Review from Pauline W (Respite Resident) published on 22 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came into the Cathedral Care Centre after a trip at home, I'm currently on respite care, the staff made me feel welcome the moment I was greeted at the front door. The home is warm and friendly. My stay in one word 'Lovely' and the staff are doing a fantastic job, not just for me but everyone. I am
a vegan and the kitchen staff ensure my diet is followed, I was at the Cathedral for their Halloween party, there was plenty of food for me to eat, the staff joined in and it was one big happy party. I found the cooking club to be fun with plenty of laughing with other residents. I have been studying natural health all my adult life, I have written a book called 'Powerful Cancer Fighting-Foods' staff will sit with me talking about my book, listening to my stories, it is lovely that they are interested in my writing and take time to spend time with me. I just wish I could be here for Christmas, but my respite care would have ended and I will be back at home.

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Review from B H (Wife of Resident) published on 10 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say that the manager and the staff at this care home have been excellent in all they provide, my husband who has dementia has had respite in December 2021 and is currently there now. He is happy there and thank you for all the care and more you do.

Reply from Sarah Scaife, Home Manager at Cathedral Care Centre

How wonderful to know that this little bit of respite is giving you peace of mind.
We love having him here, he's really part of the family now.
Thank you for your kind words, it means the world to us all here at Cathedral Care Centre
Kind regards, Sarah.


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Review from Julie H (Daughter of Resident) published on 8 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is currently having respite here and this will be his second visit. My dad has Alzheimer’s, the manager of Cathedral Court Centre is lovely along with the other staff, other residents and all the care, food, services they provide, all of this is really good. The building and its rooms are perfect
and my dad is happy here, the food is good. The staff are really nice and I think the manager does an amazing job. Inside it is clean, nicely decorated and you get the instant home from home feel. It is well organised and very friendly. I cannot fault this home. They tailor the care and support for each and every person. I would recommend this home with no hesitation and feel it provides an excellent service all-round.

Reply from Sarah Scaife, Home Manager at Cathedral Care Centre

Thank you so much for this lovely review. We absolutely love having your dad to stay and are so glad we can support you all.
Thank you for recognising our staff for the hard work they do. Take care, Sarah


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Review from Denise C (Daughter of Resident) published on 2 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted for respite care. He didn't want to be there at all. He desperately wanted to be back home. He, therefore, didn't make life easy for the staff. The staff were amazing and very soon built a great rapport with my father. He had just made the decision to stay at the care home and
not go back home when he was taken ill and sadly passed away in hospital. I can't thank the staff enough for the care and dedication they showed my father. I visited the home after his passing to collect his things and everyone there showed such compassion. I was very happy with the service provided for the whole of my father's stay.

Reply from Chris Harpham, Regional Manager at Cathedral Care Centre

Thank you for your review. We value your feedback.


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Review from Sandra T (Daughter-in-law of Resident) published on 18 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was admitted to Cathedral Care Centre for rehabilitation after a recent fall and a stay in hospital. From the first point of contact, which was a telephone call with the care home manager, to her admission I cannot speak highly enough of the care she has, and still is receiving. All
the staff we have met have been so friendly and caring not just towards my mother-in-law but also towards me and the rest of the family. Any questions we have had have been dealt with quickly and efficiently and nothing has been too much trouble. My mother-in-law has been treated with respect and care at all times.

Reply from Sarah Scaife, Home Manager at Cathedral Care Centre

Thank you so much for your kind review; it really does mean a lot to the staff, who do their very best to provide high-quality care and support for our residents and their families.


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Review from Helen H (Daughter of Resident) published on 7 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad came to Cathedral Care Centre from hospital and he was in some pain and, being usually very independent, very much out of his comfort zone. The staff took time to reassure him and make him feel as secure as possible in unfamiliar surroundings. Living some distance from Lincoln and unable to visit,
I really appreciated that the manager spared time to talk to Dad and then update me by telephone. From day to day, the staff have found little ways to make his stay better - from a pot of "proper" Yorkshire Tea to a bowl of ice cream to cheer him up. These things make a difference.

Reply from Sarah Scaife, Home Manager at Cathedral Care Centre

Our staff do try their best to make people feel cared for with little personal touches, especially when people first come to stay at the home as this can be such an unsettling time in their lives.
Thank you for leaving such a lovely review, it means the world to myself and my staff.


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Review from Helen G (Daughter of Resident) published on 20 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have looked after Mum well. They are all friendly and helpful.

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Review from J J (Daughter of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the change of ownership, Cathedral Care has improved dramatically. The whole interior is being refurbished and modernised, and gardens are now pleasant for residents and visitors to sit in. The most striking change is the effective leadership and care provided. As a relative, I am now confident
that my parent is being treated with love and respect, and his emotional and physical needs are met. The change from the previous owners is dramatic and improves all the time. Well done and thank you to the staff and management for a fantastic job.

Reply from Sarah Scaife, Home Manager at Cathedral Care Centre

Thank you so much for your lovely review, we continue to strive to provide the very best care to our residents and it is such a boost to staff to hear that people can see the difference.


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Review from Annette S (Daughter of Resident) published on 9 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion of all the staff are to be admired. The manager and her team are very dedicated and take pride in their job. Nothing is too much trouble, the care home is immaculate, the rooms are tastefully decorated and the personal touches like birthdays are remembered and celebrated. We
feel better knowing mum is safe and so well looked after. Thank you Cathedral Care, you do an amazing job.

Reply from Juliet Peall, Regional Manager at Cathedral Care Centre

Thank you for the lovely review. The whole team at Cathedral will appreciate your very kind words. We take pride in the service we provide to the whole family, ensuring that those most precious in our care are well cared for, happy and enjoy special touches.


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Review from Tina D (Daughter of Resident) published on 8 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Cathedral Care Centre are excellent, they are helpful and always have time for not only the residents but also family and friends. They are extremely caring and they treat the residents as part of their family, you can see the warmth and love they show the residents. I couldn’t ask
for better care for my Mum, they are patient, kind-hearted and attentive. I would highly recommend this care home.

Reply from Juliet Peall, Regional Manager at Cathedral Care Centre

Many thanks for your lovely review of the staff at Cathedral Care Centre. I know the manager and the team will feel proud for your recognition and they will endeavour to continue to take the home from strength to strength and make it a home from home for all.


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Current Review Score: 9.9 (9.854)

Overview of Review Score

The Review Score of 9.9 (9.854) out of 10 for Cathedral Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.854 for Cathedral Care Centre is calculated as follows: ( (114 Excellents x 5) + (13 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 130 Ratings = 4.854

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cathedral Care Centre is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Sep 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Samantha

Samantha Pagram

Job Title: Home Manager

Joined: 2019

Samantha is our experienced and passionate home manager at Cathedral Care Home.


Frequently Asked Questions about Cathedral Care Centre

What types of Care is Cathedral Care Centre registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cathedral Care Centre provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Cathedral Care Centre have?

There are 33 Single Rooms.

What are the Facilities & Services at Cathedral Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cathedral Care Centre to the centre of Lincoln?

0.7 mile(s) as the crow flies, distance by road may be significantly further.