Cathedral Care Centre

23 Nettleham Road, Lincoln LN2 1RQ
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9.9 30 Reviews
  • Cathedral Care Centre, Lincoln
Cathedral Care Centre in Lincoln is located with beautiful views of the Cathedral and offers caring and supportive staff.

It accepts residents for long-term, short term, day care, convalescence and holiday stays with provision for respite care, as well as transitional care helping people move from hospital back to their own homes.

Trained, caring staff encourage independence in residents wherever possible, and offer a range of activities within the home to engage and entertain the residents. The convenient location of the care home allows the more independent residents to access all that the beautiful city of Lincoln has to offer.

The home cooked food by trained chefs, offers residents a diverse and healthy menu to support good brain and body function that can be lacking in the elderly.

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Care Provided by Cathedral Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Samantha Pagram (Care Centre Manager)
  • Admission Criteria
    • pre-admission
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2006
    • Number of floors: 2

Funding & Fees Guide for Cathedral Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,136 – £1,255
    • Self-Funded Residential Dementia Care £1,136 – £1,255
    • RESPITE Self-Funded Residential Care £1,136 – £1,255
    • RESPITE Self-Funded Residential Dementia Care £1,136 – £1,255

  • This fees are only an estimate, all fees are dependent on individual care needs. Please contact and discuss with the Centre Manager for more information.
  • (these prices are only a guideline, please contact Cathedral Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors warmly welcomed. Relatives can visit their loved ones at any time, and there's no need to book in advance for these personal visits. However, if you're interested in touring the home and learning more about services, Cathedral recommends scheduling a visit in advance. This way, the dedicated team can ensure they're available to show you around and discuss how best to meet your specific needs. We're here to provide you with the information and support you require, and look forward to assisting you in any way.


  • Parking

  • On site Parking


Cathedral Care Centre Reviews (30)

Total of 30, showing 21-30
9.9

Cathedral Care Centre has a Review Score of 9.9 (9.854) out of 10, based on 11 reviews in the last 2 years. Over all time Cathedral Care Centre has 30 reviews.

Overall Experience

  • 23
  • 7
  • 0
  • 0
  • 0

Date Published

30
4
9
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19

Review from Andie B (Son of Resident) published on 25 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the staff at this care home, and that is for all the staff - truly dedicated, professional and people-centred, they provide a level of care that is outstanding, in fact, this should be an additional tick box for the staff rating below.
All the needs of my father were met
as staff went above and beyond every hour of every day and no amount of thanks will ever say enough. It is a well maintained and cared for place with excellent rooms and facilities. Spacious and homely, I highly recommend Cathedral Care Centre.

Reply from Juliet Peall, Regional Manager at Cathedral Care Centre

Thank you for your lovely review. I know the Manager and Team Cathedral will take pride in your kind words. This is a difficult time for all, but the care and attention the staff deliver 24/7 is truly humbling and they are a credit to the Care Industry.


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Review from D E (Daughter of Resident) published on 27 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found from my telephone enquiry right through to collecting Mum at the end of her stay, the staff were all very welcoming, friendly, treated Mum with dignity. Couldn't do anything without care and concern. Nothing was any trouble. Food was good, home clean and lovely. Light, tastefully decorated and
comfy furniture. Thank you.

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Review from L E (Granddaughter of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the staff and management enough, so helpful and friendly.
Home is so clean, residents looked after so well. Staff are so caring and helpful. So thank you for everything you do.

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Review from E A (Wife of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for everything you do while looking after my husband.

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Review from B M (Daughter of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and helpful.
Manager spends time to explain the care and is approachable.
The property is well kept and clean.
Nice to see residents stimulated with board games.
I would have liked to have the opportunity for a waterproof apron on my father due to his top being wet from
dribbling, he could have had sores from this.

Reply from Juliet Peall, Regional Manager at Cathedral Care Centre

Thank you for your kind review of Cathedral, the Manager and her team. I have taken your comment on board regarding the apron and will discuss this moving forward.


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Review from Janet W (Daughter of Resident) published on 17 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident of Cathedral Nursing Home now for four and a half years. She is well cared for from staff who treat her with dignity and obvious affection. Always clean and checked regularly to see if she needs changing. Her medical needs are met and any changes are reported to me. She enjoys
the food on offer which has recently had lots of changes to the menu. Rooms are cleaned daily and I understand decorating and new furniture will start at the end of the month. The staff are caring and engage with the residents. I can access the office to see the manager as her door is generally open.

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Review from Georgina L (Goddaughter of Resident) published on 9 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My godmother is a resident at this home, and every time I visit she is always neatly dressed and looks very clean, she tells me she is showered every morning, she enjoys the cooked breakfasts to start the day, then she sits in the lounge with the friends she has made at the home and chats, watches tv
or joins in with activities.
The staff are all professional and friendly, every time I visit the home is doing something different to keep the residents happy and occupied.
As a family, we feel that we can approach staff and management if we have an issue or need updating on anything.
Staff always greet us with a smile and ask how we are, and the home doesn't appear to use any agency staff as some homes do.

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Review from Joanne E (Niece of Resident) published on 6 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is very happy here and is made to feel at home by all the fantastic staff. The service they provide is second to none and would highly recommend this nursing home. The facilities they provide are excellent and the activities they provide are enjoyed by everyone.

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Review from Peter H (Son of Resident) published on 2 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to my mother in the care home has enabled her to regain her physical health and to safely manage her dementia. Whilst, like many she would prefer to be at home, she acknowledges and accepts that she can’t manage at home and she is doing so well because “the staff are so good to me”.
I have witnessed a strong focus on individualised care, respect and dignity with good supervision of both staff and patients. During my visits I have observed real compassion, understanding and care being provided to the residents. I have seen staff engage with and listen to relatives and friends, I have noticed that staff not only know every resident by name, but also every relative and visitor. I have seen the staff confidently and carefully managing individuals in a way that de-escalates and manages challenging behaviours in the least restrictive and calming way.

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Review from Michael D (Son of Resident) published on 2 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at the Cathedral Nursing home for one year and eight months approx. Over the last 12 months, there has been a noticed improvement with the day to day running of the home, and I feel mums general appearance has improved and she always looks clean and tidy. This I do know is not an easy thing
to do. I do understand that the work they do at the home is not easy as I did try to look after mum at her home before personnel care became an issue. The staff are always good to mum and do the best they can for her. After what I have seen in the media and on tv the way some carers have treated residents it does make you worried for your loved ones, but I must say that I do observe how the staff treat the residents and what I have seen, I have no problems with the home and long may it stay that way.

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Current Review Score: 9.9 (9.854)

Overview of Review Score

The Review Score of 9.9 (9.854) out of 10 for Cathedral Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.854 for Cathedral Care Centre is calculated as follows: ( (114 Excellents x 5) + (13 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 130 Ratings = 4.854

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cathedral Care Centre is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Sep 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (1)

Samantha

Samantha Pagram

Job Title: Home Manager

Joined: 2019

Samantha is our experienced and passionate home manager at Cathedral Care Home.