This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Cedars Care Home (Bourne) has a Review Score of 9.8 (9.800) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Cedars Care Home (Bourne) has 104 reviews.
Review from Jane E (Daughter of Resident) published on 27 November 2020
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Reply from Rebecca Aldred, Home Manager at Barchester Cedars Care Home (Bourne)
Thank you for your lovely review. We are all really excited about our new suite and the positive impact it has for our residents, families and visitors. I am so pleased you've had a wonderful visit.
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Review from Geoff B (Nephew of Resident) published on 18 November 2020
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Reply from Rebecca Aldred, Home Manager at Barchester Cedars Care Home (Bourne)
Thank you for your lovely review of our home, it's so encouraging to hear such wonderful praise for our home.
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Review from O (Friend of Resident) published on 16 October 2020
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Reply from Rebecca Aldred, Home Manager at Barchester Cedars Care Home (Bourne)
Thank you so much for your review. We are so pleased to hear you are receiving regular, positive updates.
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Review from Sue S (Next of Kin) published on 21 August 2020
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Reply from Rebecca Aldred, Home Manager at Barchester Cedars Care Home (Bourne)
Thank you for such a wonderful review. It's great to hear such positive feedback. I will be sharing your review with my team who I know will be delighted to hear how happy you are, with the positive praise you have given. Thank you.
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Review from John W (Husband of Resident) published on 31 July 2020
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Reply from Rebecca Aldred, Home Manager at Barchester Cedars Care Home (Bourne)
Thank you for your wonderful review. We are so pleased to hear such great feedback. The team will be very proud to hear such encouraging praise.
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Review from Pam O (Friend of Resident) published on 23 July 2020
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Reply from Rebecca Aldred, Home Manager at Barchester Cedars Care Home (Bourne)
Thank you so much for your lovely review. Our team will be delighted to hear such positive words.
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Review from Maureen N (Daughter of Resident) published on 29 June 2020
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Reply from Rebecca Aldred, Home Manager at Barchester Cedars Care Home (Bourne)
Thank you for your lovely review. The staff will be so happy to hear such praise.
Thank you
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Review from Teresa H (Daughter of Resident) published on 11 June 2020
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Reply from Rebecca Aldred, Home Manager at Barchester Cedars Care Home (Bourne)
Thank you for a lovely review, the team are working hard to help residents stay connected. They will be overjoyed to hear your kind words.
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Review from William C (Nephew of Resident) published on 11 June 2020
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Reply from Rebecca Aldred, Home Manager at Barchester Cedars Care Home (Bourne)
Thank you so much for your lovely review. The team will be delighted to receive such positive comments. Video calling has been a real success and enabled our residents to remain connected with their loved ones.
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Review from Chris S (Nephew of Resident) published on 1 May 2020
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Reply from Rebecca Aldred, Home Manager at Barchester Cedars Care Home (Bourne)
Thank you for your lovely words. The team will be delighted to hear your praise. The team are doing an outstanding job in this current situation and praise like yours means the world. Thank you.
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Review from J S (Widow Widower) published on 26 March 2020
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Reply from Becky Aldred, Home Manager at Barchester Cedars Care Home (Bourne)
Thank you for your kind words, our team will be delighted to hear them.
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Review from Sally U (Daughter of Resident) published on 19 March 2020
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Reply from Rebecca Aldred, Home Manager at Barchester Cedars Care Home (Bourne)
Thank you for your lovely words. The team at the Cedars will be delighted to hear your positive praise and how happy you and your mum are with the home.
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Review from Kathy (Daughter of Resident) published on 9 March 2020
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Review from J A (Daughter of Resident) published on 19 February 2020
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Reply from Rebecca Aldred, Home Manager at Barchester Cedars Care Home (Bourne)
Thank you for your review. The team are always pleased to hear such lovely comments. Meeting our residents personal needs is so important to us all. Encouraging and supporting the residents to enjoy their stay at The Cedars is our priority.
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Review from Jackie B (Daughter of Resident) published on 29 January 2020
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Reply from Rebecca Aldred, Home Manager at Barchester Cedars Care Home (Bourne)
Thank you for your kind words, Jackie. It's really important to us here at The Cedars to make every resident, their relatives and friends feel warm and welcome from the moment they walk through our door. Our team are very dedicated and passionate about the care they deliver and will be delighted to receive your positive feedback.
Best Wishes to you all.
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Review from Janice W (IMCA (Independent Mental Capacity Advocate) Deputyship) published on 17 December 2019
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Review from Carol M (Daughter of Resident) published on 7 October 2019
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Review from D G (Wife of Resident) published on 4 October 2019
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Reply from Alison Geddes, Marketing Administrator at Barchester Cedars Care Home (Bourne)
Thank you for your positive comments on our home. At The Cedars, we take pride in the high level of service and care we provide. This includes our food and dining experience, our menus are updated regularly following resident and relatives' feedback. Our Home Manager's door is always open, please feel free to pop in for a chat anytime.
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Review from Marjorie H (Respite Resident) published on 17 September 2019
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Review from M B (Resident) published on 12 September 2019
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The Review Score of 9.8 (9.800) out of 10 for Barchester Cedars Care Home (Bourne) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.800 for Barchester Cedars Care Home (Bourne) is calculated as follows: ( (214 Excellents x 5) + (41 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 260 Ratings = 4.8
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Cedars Care Home (Bourne) is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Nov 2017
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Job Title: Senior General Manager
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Job Title: Deputy Manager
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Job Title: Care Home Assistant Practitioner
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Job Title: Activities Coordinator
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Job Title: Head Housekeeper
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