Barchester Cedars Care Home (Bourne)

Church Walk, Bourne PE10 9UQ
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9.8 104 Reviews
Nestled in the heart of a Lincolnshire market town, The Cedars is a warm and inviting residence set in the grounds of the old vicarage, surrounded by mature gardens with views of The Bourne Abbey Church. The home provides residential, respite, and palliative care.

There are 56 bedrooms across five residential and nursing units - there is no segregation between the units; residents choose the room they would like to live in. Spacious lounges, dining rooms and quiet areas are situated in each wing of the home, meaning peace and quiet is never far away. All furnishings and decor throughout the home are of an exceptionally high standard. There are also picturesque grounds - the meandering Bourne Eau river flows through the garden and there is a sheltered decking area, perfect for outdoor socialising and enjoying the garden.

Trained chefs cook a variety of nutritious and tasty meals to provide residents with appealing daily menus. Special dietary requirements will be catered for.

The activities coordinator oversees a busy programme of events, planned with input from residents and relatives to ensure everyone's social needs are being met and exceeded. There are daily in-home activities as well as regular excursions and big events for special occasions.
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Care Provided by Barchester Cedars Care Home (Bourne)

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Nursing Care
  • Palliative Care
  • Parkinson's Disease
  • Stroke

Good to Know

  • Person in charge
  • Rebecca Aldred (Senior General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (56)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Funding & Fees Guide for Barchester Cedars Care Home (Bourne)

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,154
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Cedars Care Home (Bourne) to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Cedars Care Home (Bourne) Reviews (104)

Total of 104, showing 61-80
9.8

Barchester Cedars Care Home (Bourne) has a Review Score of 9.8 (9.800) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Cedars Care Home (Bourne) has 104 reviews.

Overall Experience

  • 85
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  • 1
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

An accidental find, after taking a wrong turn, we filed this home in the back of our heads just in case it would ever be needed. A dramatic change of circumstances led us to contact. What an incredible place. Every single one of the individuals who make up this team are outstanding. They have taken
extremely good care of us. From making sure our loved one was kept comfortable, the gentle attentive care, to taking such good care of all of us during a difficult time such loving kindness, a shoulder to cry on or voice frustration. I cannot praise or recommend them highly enough. This team is respected and outstanding.

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Overall Experience  Overall Experience 5.0 out of 5

I can not thank The Cedars staff enough for how they helped not only my father but also my mother and myself in the two months my Dad was in Bourne with them.
Dad initially moved into The Cedars for a week respite care as it was becoming increasingly hard to meet his needs at home. Dad found everyone
at The Cedars kind and caring and they looked after him very well. As Dad's needs increased he stayed at The Cedars and those last two months of his life were made so much easier by the care of all who work there. My mother is elderly and as I live three hours drive away it was also a huge help for me knowing she was being with Dad in a supportive environment in the week when I was not able to be there with them. As Dad's condition progressed the staff were responsive and kept me informed. I would highly recommend The Cedars - all of the staff made a very difficult and stressful time so much easier by being there for us. Thank you so much.

Reply from Alison Geddes, Marketing at Barchester Cedars Care Home (Bourne)

Many thanks for your positive comments on our home. At The Cedars, we pride ourselves on the high standard of care we provide, and this extends to looking after the loved ones of our residents. Our team are extremely passionate and are an asset to our home. They will be delighted to hear your lovely feedback. Thanks again, best wishes to you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

My grandfather was admitted to The Cedars two weeks ago after many falls at home. It was a hard decision for everybody because Grandfather is very independent. In the last two weeks, we have seen a massive improvement in his mood. He gets involved in all the wonderful activities.
A big thank you to
all at The Cedars for taking great care of my grandfather.

Reply from Alison Geddes, Marketing at Barchester Cedars Care Home (Bourne)

Many thanks for your positive comments about our home, it is lovely to hear what an improvement your grandfather has made since coming to The Cedars. Our Magic Moments Club offers an exciting programme of activities to suit a range of interests, so we are pleased your grandfather is enjoying them. Thanks again, the team will be delighted to hear your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Nanna has been at The Cedars since April 2018. We as a family, are delighted with the high standard of care and support nanna has received since she arrived at The Cedars.

Reply from Alison Geddes, Marketing at Barchester Cedars Care Home (Bourne)

Thank you for your positive comments about our home, we are delighted to hear how happy you are with the care your Nanna is receiving. Your comments will be passed onto the Home Manager and team.


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Overall Experience  Overall Experience 5.0 out of 5

My granny was admitted to The Cedars when she became unwell and could not be cared for at home. The support, care and love shown to her and the whole family have been exceptional.
From management across all departments, a friendly welcome awaits my granny is very well looked after and we all feel part
of the special family at The Cedars.

Reply from Alison Geddes, Marketing at Barchester Cedars Care Home (Bourne)

Thank you for your positive comments about our home, it is great to hear how happy you are with the care your Granny is receiving here at The Cedars. The team will be delighted to hear your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

On our first visit to the Cedars to look around, we knew immediately that this would be dad's forever home. The staff make, not just dad but all of our family feel welcome, they go out of their way offer food and drink and nothing is too much trouble. Our first instinct was right and we are so happy
with the care that dad receives.

Reply from Alison Geddes, Marketing Administrator at Barchester Cedars Care Home (Bourne)

Thank you for your positive comments on our home, it is wonderful to hear how happy you are with the care your Dad is receiving here at The Cedars. The team will be delighted by your feedback, thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

Last March we started looking for care for my father who's health has declined and no longer could live independently at home.
The Cedars was the first home we visited and the last. From the first time we walked through the food and the welcome we got was amazing. My dad is happy with non-stop food
and company. We have peace of mind. Thank you to The Cedars you are amazing.

Reply from Alison Geddes, Marketing at Barchester Cedars Care Home (Bourne)

Thank you for your wonderful comments about our home. At The Cedars, we pride ourselves on the high standard of service that we offer, so it is great to hear how happy your Dad is and that he enjoys our dining experience. Your comments will be passed onto the team. Thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

My father spent his last 10 days here and the warmth, care and respect with which he and the family were treated was incredible. Nothing was too much trouble and we were supported superbly at this sad time. Every single member of staff, from the initial enquiry to the end, were courteous, warm and welcoming
and evidently proud of the place. I cannot recommend The Cedars highly enough. Our thanks to everyone there for making the experience as easy as possible and giving Dad the care and warmth he needed.

Reply from Alison Geddes, Marketing Administrator at Barchester Cedars Care Home (Bourne)

Thank you for your wonderful feedback on our home, your comments are heart-warming to read. We are delighted to hear that you found our care 'incredible'. At The Cedars, we pride ourselves on the high level of care that we offer, so it is great to hear that our dedicated team had such a positive impact on your family's experience. Your feedback will be passed onto the Home Manager and team, who will be touched to hear your kind words. Once again, thank you for taking the time to review our home.


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Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to The Cedars from hospital following a period of ill health.
The team show outstanding patience, kindness and compassion not only to my father but to the whole family.
A lovely homely place to live.

Reply from Alison Geddes, Marketing Administrator at Barchester Cedars Care Home (Bourne)

Thank you for your positive comments about our home. We are pleased to hear that you found The Cedars 'a lovely homely place to live' for your father and that you would recommend it to others. I will pass on your lovely feedback to the Home Manager and team, who will be delighted to hear your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My mother in law was admitted to The Cedars on 3 October 2018 after being told that she could not go home. She lived in Newquay, Cornwall and we decided that the only place we wanted her to come to was The Cedars.


Mum received excellent care. We were kept informed of her needs at all times. The staff

treated her with friendliness, dignity and respect.

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Overall Experience  Overall Experience 5.0 out of 5

I called in to visit a neighbour of mine who has been in The Cedars for a couple of weeks. She was extremely poorly when first admitted but I have seen that with the care and attention of all staff she is getting along nicely. Warm and happy home. Nothing is too much trouble for any of the staff.

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Overall Experience  Overall Experience 5.0 out of 5

During our many visits over several years, we were always struck by the friendly and peaceful atmosphere in the home. Cleanliness is impressive. Residents looked calm and staff were cheerful, welcoming and helpful. They were caring of us too, during what became a difficult time. We owe them much.

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Overall Experience  Overall Experience 5.0 out of 5

I have two sisters living at The Cedars. One has experienced a long-term collapse in her physical capacity, the other has experienced a quite sudden serious collapse in her health. The management and staff have been impressive in responding to my sisters' very different needs. The home provides comfort
and a lovely environment with kind and attentive care. Everyone at The Cedars is friendly and approachable and they are good at keeping the family informed. I just finally say that the medical and nursing care they have received has been excellent.

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Overall Experience  Overall Experience 4.0 out of 5

In general terms service given is generally good, especially with the older and bed ridden. There are many occasions when the care system ratings for an exceptional period, giving the view that there is a shortage of staff.

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Overall Experience  Overall Experience 5.0 out of 5

It was obviously a very stressful time when I needed to find accommodation for my Mum, however, everyone at The Cedars was very kind and supportive, not only towards her but also to her family and friends and continue to do so. Mum was very poorly, but has made a good recovery and enjoys making the
most of the activities they run - art, quizzes, keep fit! Which was also an important factor, as well as the obvious caring staff, homely atmosphere etc. And with an added bonus that our dog is very welcome! Although in an ideal world my Mum would not need to live in a home, I am very happy knowing she is safe and well looked after.

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Overall Experience  Overall Experience 4.0 out of 5

My mother has been at The Cedars for two years and I have always found the staff to be approachable, friendly and helpful. When she has needed admission to hospital it has been dealt with quickly and efficiently and we have been kept informed.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in The Cedars Care Home (Bourne) for over 2 and a half years and I am constantly impressed by the care she has received there. Her needs are now changing as her dementia develops and I am pleased to see that support appropriate and her current needs are provided. She requires more assistance
with personal hygiene and eating in particular and this is done in a way where mum does not lose her sense of dignity. Whenever I raise any concerns or queries, the staff do their very best to answer my questions to accommodate my wishes. I feel that she is receiving the best care which is available.

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Overall Experience  Overall Experience 4.0 out of 5

I find the home clean and the staff very helpful. Whatever problems that I have had was sorted out straight away.

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Overall Experience  Overall Experience 5.0 out of 5

The Cedars Care Home (Bourne) cares very well for its residents. There is a family atmosphere with very caring staff. The home is well managed and extremely welcoming to relatives and friends.
There is a good range of activities and special events such as picnics in the park, fetes and tombola Easter
events.
The Cedars Care Home (Bourne) works in partnership with families to ensure that care is individually tailored.

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Overall Experience  Overall Experience 5.0 out of 5

Generally overall happy with everything.

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Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for Barchester Cedars Care Home (Bourne) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for Barchester Cedars Care Home (Bourne) is calculated as follows: ( (214 Excellents x 5) + (41 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 260 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Cedars Care Home (Bourne) is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Nov 2017

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (13)

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Meet the Team (9)

Rebecca

Rebecca Aldred

Job Title: Senior General Manager

Joined: 2010

My name is Becky and I am the Senior General Manager here at the Cedars Care Home. I have been a qualified nurse since 2002 and have worked at the Cedars(Bourne) since 2010. During my time here I have progressed through different roles.

As the General Manager I love meeting new residents and getting to know them as individuals, providing a great environment for our residents to live in. I am very proud of my team who offer a wealth of experience to provide tailored care to all of our residents. My whole team are passionate about the care and support they deliver.

I look forward to meeting you and welcoming you to our home.

... Read more
Joanna

Joanna Lofts

Job Title: Deputy Manager

Joined: 2021

Hello. I am Jo, Deputy Manager at The Cedars Bourne. I joined this lovely home in 2021 and am a qualified Nurse. I always look for ways to make people feel more comfortable and get more pleasure out of their days, especially people with dementia.

... Read more
Sarah

Sarah Longstaff

Job Title: Care Home Assistant Practitioner

Joined: 2019

Hello. My name is Sarah Longstaff and I am the Care Home Assistant Practitioner here at The Cedars. I have worked here since 2019 and my role is to support the nursing team and ensure resident care is effectively delivered. I have worked in the care sector for over 20 years and I love meeting new residents and their families. I enjoy the challenge of knowing that every day is different. It's great being part of The Cedars team and working in such a homely environment.

... Read more
Helen

Helen Hudson

Job Title: Activities Coordinator

Joined: 2021

Hello. I’m Helen, the Activities Coordinator at The Cedars.

I joined the team in 2021 and I have lots of skills that I can use to create an interesting and varied programme of activities, events and celebrations for residents to enjoy. I am a qualified holistic therapist and will offer a holistic approach to activities in the home, aiming to meet the physical, mental, social, intellectual and spiritual needs of our residents. I have training and experience in managing distressed behaviours, I am a Makaton provider and I am a mental health champion. When I am not at work I love playing my clarinet, crocheting and art - I use all of these in my role.

... Read more
Donna

Donna Claydon

Job Title: Head Housekeeper

Joined: 2013

Hello. I am Donna. Since joining The Cedars team in 2013 I have always taken pride in delivering high standards. As Head Housekeeper, I always provide a high-quality service to residents and follow all protocols relating to hygiene and infection control. I enjoy working closely with my housekeeping colleagues and we always make residents' wellbeing our priority. I like getting to know residents' families too. The Cedars is a great place to be and I love our home.

... Read more
Tonderai

Tonderai Makahamadze

Job Title: Clinical Lead

Joined: 2020

Hello! My name is Tonderai Charity. I qualified as a nurse back home in Zimbabwe in 2010. I relocated to the UK in 2020 where I joined Barchester Healthcare at Cedars, Salisbury. I have recently joined the amazing Cedars Bourne team as Clinical Lead and I couldn't be more excited.

I have so much passion for elderly care and feel a great sense of achievement when helping others to live their best potential.

I am in so much love with nature, boats, cruising and travelling.

... Read more
Leanne

Leanne Hicks

Job Title: Administrator

Hello, I’m Leanne- Administrator at The Cedars. I am very happy to be able to support our residents and their families with anything relating to communications, finances or administration. If you have any questions about these aspects it is probably me you need to speak to. I have worked in care for over eighteen years, many of those here at The Cedars. I have worked across many different departments over time; which gives me a unique perspective about how everything works. I like being part of a team that I have happily worked with for so long. We will ensure that our residents enjoy the premium quality lifestyle that they deserve.

... Read more
Richard

Richard Parrott

Job Title: Head Chef

Hi, I’m Richard, the Head Chef here at The Cedars. I have been a chef for 30 years, having started my career in the armed forces. I am passionate about providing home-cooked, nutritious food for our residents to enjoy every day.

I enjoy making our residents happy by catering to their personal tastes, and talking to our residents about their likes and dislikes in order to create varied and exciting menu choices.

... Read more
Kevin

Kevin Slough

Job Title: Head of Maintenance

Joined: 2023

I started at The Cedars in October 2023, and I already feel at home!

I have 25 years of experience in facilities maintenance and management. For the last 15 ½ years I worked in a senior school with approximately 1600 staff and students. In my spare time, I enjoy spending time with my family and our Yorkshire Terrier.

... Read more