This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Cedars Care Home (Bourne) has a Review Score of 9.8 (9.800) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Cedars Care Home (Bourne) has 104 reviews.
Review from Nykki W (Next of Kin) published on 30 July 2019
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Review from Jane (Daughter of Resident) published on 2 July 2019
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Reply from Alison Geddes, Marketing at Barchester Cedars Care Home (Bourne)
Many thanks for your positive comments on our home. At The Cedars, we pride ourselves on the high standard of care we provide, and this extends to looking after the loved ones of our residents. Our team are extremely passionate and are an asset to our home. They will be delighted to hear your lovely feedback. Thanks again, best wishes to you and your family.
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Review from J C (Grandson of Resident) published on 16 May 2019
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Reply from Alison Geddes, Marketing at Barchester Cedars Care Home (Bourne)
Many thanks for your positive comments about our home, it is lovely to hear what an improvement your grandfather has made since coming to The Cedars. Our Magic Moments Club offers an exciting programme of activities to suit a range of interests, so we are pleased your grandfather is enjoying them. Thanks again, the team will be delighted to hear your feedback.
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Review from S O (Grandson of Resident) published on 9 May 2019
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Reply from Alison Geddes, Marketing at Barchester Cedars Care Home (Bourne)
Thank you for your positive comments about our home, we are delighted to hear how happy you are with the care your Nanna is receiving. Your comments will be passed onto the Home Manager and team.
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Review from Hannah S (Granddaughter of Resident) published on 9 May 2019
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Reply from Alison Geddes, Marketing at Barchester Cedars Care Home (Bourne)
Thank you for your positive comments about our home, it is great to hear how happy you are with the care your Granny is receiving here at The Cedars. The team will be delighted to hear your feedback.
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Review from Debra K (Daughter of Resident) published on 2 May 2019
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Reply from Alison Geddes, Marketing Administrator at Barchester Cedars Care Home (Bourne)
Thank you for your positive comments on our home, it is wonderful to hear how happy you are with the care your Dad is receiving here at The Cedars. The team will be delighted by your feedback, thanks again.
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Review from Steven W (Son of Resident) published on 2 May 2019
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Reply from Alison Geddes, Marketing at Barchester Cedars Care Home (Bourne)
Thank you for your wonderful comments about our home. At The Cedars, we pride ourselves on the high standard of service that we offer, so it is great to hear how happy your Dad is and that he enjoys our dining experience. Your comments will be passed onto the team. Thanks again.
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Review from Nicky V (Daughter of Resident) published on 8 February 2019
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Reply from Alison Geddes, Marketing Administrator at Barchester Cedars Care Home (Bourne)
Thank you for your wonderful feedback on our home, your comments are heart-warming to read. We are delighted to hear that you found our care 'incredible'. At The Cedars, we pride ourselves on the high level of care that we offer, so it is great to hear that our dedicated team had such a positive impact on your family's experience. Your feedback will be passed onto the Home Manager and team, who will be touched to hear your kind words. Once again, thank you for taking the time to review our home.
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Review from E A (Daughter of Resident) published on 24 January 2019
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Reply from Alison Geddes, Marketing Administrator at Barchester Cedars Care Home (Bourne)
Thank you for your positive comments about our home. We are pleased to hear that you found The Cedars 'a lovely homely place to live' for your father and that you would recommend it to others. I will pass on your lovely feedback to the Home Manager and team, who will be delighted to hear your kind words.
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Review from M H (Daughter-in-law of Resident) published on 23 November 2018
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Mum received excellent care. We were kept informed of her needs at all times. The staff
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Review from C B (Friend of Resident) published on 23 October 2018
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Review from Jenny R (Friend of Resident) published on 25 September 2018
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Review from Roger B (Brother of Resident) published on 25 September 2018
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Review from William N (Husband of Resident) published on 21 September 2018
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Review from J C (Daughter of Resident) published on 7 September 2018
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Review from Susan M (Daughter of Resident) published on 7 September 2018
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Review from Wendy C (Daughter of Resident) published on 6 September 2018
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Review from Jenner E (Son of Resident) published on 5 September 2018
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Review from Corrine J (Daughter of Resident) published on 31 August 2018
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Review from M B (Daughter of Resident) published on 31 August 2018
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The Review Score of 9.8 (9.800) out of 10 for Barchester Cedars Care Home (Bourne) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.800 for Barchester Cedars Care Home (Bourne) is calculated as follows: ( (214 Excellents x 5) + (41 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 260 Ratings = 4.8
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Cedars Care Home (Bourne) is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Nov 2017
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Job Title: Senior General Manager
Joined: 2010
Job Title: Deputy Manager
Joined: 2021
Job Title: Care Home Assistant Practitioner
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Job Title: Activities Coordinator
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Job Title: Head Housekeeper
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Job Title: Head of Maintenance
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