Barchester Cedars Care Home (Bourne)

Church Walk, Bourne PE10 9UQ
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9.8 104 Reviews
  • Barchester Cedars Care Home (Bourne), Bourne
Nestled in the heart of a Lincolnshire market town, The Cedars is a warm and inviting residence set in the grounds of the old vicarage, surrounded by mature gardens with views of The Bourne Abbey Church. The home provides residential, respite, and palliative care.

There are 56 bedrooms across five residential and nursing units - there is no segregation between the units; residents choose the room they would like to live in. Spacious lounges, dining rooms and quiet areas are situated in each wing of the home, meaning peace and quiet is never far away. All furnishings and decor throughout the home are of an exceptionally high standard. There are also picturesque grounds - the meandering Bourne Eau river flows through the garden and there is a sheltered decking area, perfect for outdoor socialising and enjoying the garden.

Trained chefs cook a variety of nutritious and tasty meals to provide residents with appealing daily menus. Special dietary requirements will be catered for.

The activities coordinator oversees a busy programme of events, planned with input from residents and relatives to ensure everyone's social needs are being met and exceeded. There are daily in-home activities as well as regular excursions and big events for special occasions.

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Care Provided by Barchester Cedars Care Home (Bourne)

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Rebecca Aldred (Senior General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (56)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Funding & Fees Guide for Barchester Cedars Care Home (Bourne)

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,154

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Cedars Care Home (Bourne) to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Cedars Care Home (Bourne) Reviews (104)

Total of 104, showing 81-100
9.8

Barchester Cedars Care Home (Bourne) has a Review Score of 9.8 (9.797) out of 10, based on 23 reviews in the last 2 years. Over all time Barchester Cedars Care Home (Bourne) has 104 reviews.

Overall Experience

  • 85
  • 17
  • 1
  • 1
  • 0

Date Published

104
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12
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81

Review from E C (Daughter of Resident) published on 16 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A hard-working and caring staff who promote as much independence and quality of life for residents as possible. The quality of nursing care was very good when my mum was poorly.

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Review from Molly B (Wife of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Cedars is a beautiful home, the atmosphere is extremely happy. The staff, from all departments, are so cheerful and helpful. I felt very welcome when visiting my husband. The food was also delicious. A big thank you to team Cedars.

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Review from Chris U (Daughter of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The thought of looking for a care home for mum was daunting and having looked at a couple, imagine our delight when we walked through the door at the Cedars. We knew immediately that this was the place. Mum is so well cared for in the short time she was there and at the end when, unfortunately, I was
not there, our family were more than happy and impressed by the care given to her. Thank you.

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Review from Ann T (Daughter of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything was fantastic, not like a care home. It was just a grand old house, very tastefully decorated. Food fantastic and nothing too much trouble for anybody, could not wish for better.
Felt it cost a lot of money but seems the norm wherever you go.
Think we chose well.

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Review from Roberta P (Granddaughter of Resident) published on 7 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I called The Cedars last minute to book some urgent respite care for my Nan who had become unwell. From the first phone call, the staff were so helpful, kind and couldn’t do enough to help me and my Nan. We had recently had a bereavement so it was a difficult time for us all, but despite this, the compassion
shown by all of the staff there was amazing.


The nurses at The Cedars made a very harrowing time for me and my family so much easier, explaining every step and ensuring my Nan had everything she needed.


The food is delicious and the carers give the kindest care. All the staff there are wonderful, from housekeepers to the maintenance man.
What a wonderful safe, homely, special place. I owe The Cedars a very big thank you.


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Review from M B (Husband of Resident) published on 26 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in The Cedars for just over a year now. We are very happy with the staff. All the staff are amazing. It almost feels like home from home. Our son is getting married this September and the staff from the various departments have arranged for her to have her nails and even a spray tan
done for the special day. A big thanks to The Cedars.

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Review from Kirsty E (Friend of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On all my visits to The Cedars Care Home Bourne, I found it very friendly and welcoming. The staff were always on hand to answer questions or just to chat about my friend.
He came along in leaps and bounds and I am sure this was due to the excellent care and support he received. I would highly recommend
The Cedars to family and friends.

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Review from Tina H (Daughter of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in the wonderful care of this home since May 2017. His life has changed for the better! They involve him in all the activities which is amazing. Nothing is too much trouble and I feel so much better as I was my dad's carer. I was very nervous about him coming in but I needn't of worried.
I personally feel that this is my second home as I can come and go as I please and always made to feel welcome.

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Review from Debra H (Daughter of Resident) published on 18 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

There is always a lovely atmosphere at The Cedars. You walk through the door and immediately feel at ease. Staff are very welcoming and someone is always available to sort out any problems or answer any questions. My mother moved there in May and has settled in well. Again the staff were all very helpful
during the transition period which helped the move go smoothly.
She loves the food and there are plenty of activities and outings for her to take part in. We are also kept well informed by phone if an issue arises. We recently attended a garden party there with Mum which was a very pleasant afternoon. We would certainly recommend The Cedars to anyone who was looking for a placement in the Bourne area.

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Review from Gary G (Friend of Resident) published on 4 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

One of my best friends father has been in The Cedars for a short while and when I visited him I could not believe the change I saw in him. He said he felt like a new man and I told him he looked liked one! Everybody is so friendly. The other residents were chatting and laughing it was a pleasurable
afternoon to witness. And to make things better the afternoon tea trolley arrived packed full of homemade scones and cakes. I was offered some and I thought it would be rude not to! The cake and scone I had were defiantly home made and very tasty. A lovely happy caring home.

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Review from Carol H (Daughter of Resident) published on 26 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to the Cedars from hospital in March 2017. She was confused and was very dispirited and depressed. She was treated with care and compassion and gradually has improved beyond all my hopes. She enjoys chatting with the staff and other residents and knows all their names and histories.
She
enjoys the daily activities and was amazed and flattered by the attention and fun that occurred on her birthday. I and my family are delighted and would not hesitate to recommend The Cedars to anyone. We were so lucky that a room was available just at the time we needed it.

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Review from J E (Daughter of Resident) published on 24 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at The Cedars for the last six months- she hates it but would hate anywhere. The care from the nursing staff and care team is second to none. They all really care from dressing her in her own clothes to giving out medication. The staff are all so friendly and are dedicated to their
jobs. I would recommend The Cedars to anyone for long or short care. It's lovely to see the same faces when I visit on a regular basis.

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Review from Jill C (Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I moved into The Cedars Care Home I was very poorly. The care that I have received from all the staff has been excellent and I am so much better now. The home and facilities are wonderful. I love the companionship and having people around me. There are a variety of activities to choose from. I
am very happy here. Staff are very respectful and kind.

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Review from Lynne H (Daughter of Resident) published on 15 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

200 words are not enough to describe The Cedars.
The care my mum has and is receiving goes far beyond expectations.
When she was first admitted last year with 'end of life care' and no one was expecting her to survive until now.
Words cannot describe, the staff, from the cleaners right up to the
top, they deserve more thanks and praise than I will ever be able to give, for giving me my mum back. However long that will be for.

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Review from Nicola D (Relative of Resident) published on 27 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our relative was admitted to The Cedars with stage 4 terminal cancer. She was cared with diligence and with respect. Her final days were made as comfortable as possible. We were treated with kindness and compassion.

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Review from Ricky S (Son-in-law of Resident) published on 18 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been going to The Cedars Care Home (Bourne) for many years now through work and to see my mother-in-law. The staff always have a friendly smile and always a hello waiting for you. The rooms are spotless and clean, the communal room also spotless. Relatives always welcome and residents always seem
happy and they have regular entertainment for residents. Booking my room in advance :)

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Review from D P (Son of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When faced with having to find a home for a parent with a life limiting condition, I felt completely out of my depth, but from the first welcome and meeting at The Cedars, I was given the assurance that I had chosen the right caring environment for my father. He settled in well and felt very happy and
contented. The care was first class and everyone so helpful and friendly. A lovely home.

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Review from C S (Daughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother required nursing care due to her many medical problems and health deterioration. She was lovingly cared for by the excellent team at this care home. They are very professional, supportive and above all, compassionate. The facilities on offer are comfortable and the atmosphere is welcoming
and homely. I would highly recommend this home.

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Review from Lucy F (Daughter of Resident) published on 1 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent time at The Cedars after he was diagnosed with a terminal illness. The staff cared for him very well. All of the family felt supported at every stage. He was treated with dignity and respect, nothing was too much trouble. A lovely home full of warmth and sincerity. I would highly recommend
it to anyone.

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Review from Lisa F (Granddaughter of Resident) published on 8 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad didn't want to go into a home. He was fiercely independent but when he had a stroke and required full-time care, we had to look around for the most appropriate home. The family made a unanimous decision and chose The Cedars, not only for the excellent homely facilities but for the honest,
open and outstanding care of my granddad and the whole family. This is a fantastic home who has a well led fantastic team, grandad settled in well, he felt involved, included and happy.

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Current Review Score: 9.8 (9.797)

Overview of Review Score

The Review Score of 9.8 (9.797) out of 10 for Barchester Cedars Care Home (Bourne) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.797 for Barchester Cedars Care Home (Bourne) is calculated as follows: ( (222 Excellents x 5) + (44 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 271 Ratings = 4.797

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Cedars Care Home (Bourne) is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Nov 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (9)

Rebecca

Rebecca Aldred

Job Title: Senior General Manager

Joined: 2010

My name is Becky and I am the Senior General Manager here at the Cedars Care Home. I have been a qualified nurse since 2002 and have worked at the Cedars(Bourne) since 2010. During my time here I have progressed through different roles.


As the General Manager I love meeting new residents and getting to know them as individuals, providing a great environment for our residents to live in. I am very proud of my team who offer a wealth of experience to provide tailored care to all of our residents. My whole team are passionate about the care and support they deliver.


I look forward to meeting you and welcoming you to our home.


Joanna

Joanna Lofts

Job Title: Deputy Manager

Joined: 2021

Hello. I am Jo, Deputy Manager at The Cedars Bourne. I joined this lovely home in 2021 and am a qualified Nurse. I always look for ways to make people feel more comfortable and get more pleasure out of their days, especially people with dementia.


Sarah

Sarah Longstaff

Job Title: Care Home Assistant Practitioner

Joined: 2019

Hello. My name is Sarah Longstaff and I am the Care Home Assistant Practitioner here at The Cedars. I have worked here since 2019 and my role is to support the nursing team and ensure resident care is effectively delivered. I have worked in the care sector for over 20 years and I love meeting new residents and their families. I enjoy the challenge of knowing that every day is different. It's great being part of The Cedars team and working in such a homely environment.


Helen

Helen Hudson

Job Title: Activities Coordinator

Joined: 2021

Hello. I’m Helen, the Activities Coordinator at The Cedars.


I joined the team in 2021 and I have lots of skills that I can use to create an interesting and varied programme of activities, events and celebrations for residents to enjoy. I am a qualified holistic therapist and will offer a holistic approach to activities in the home, aiming to meet the physical, mental, social, intellectual and spiritual needs of our residents. I have training and experience in managing distressed behaviours, I am a Makaton provider and I am a mental health champion. When I am not at work I love playing my clarinet, crocheting and art - I use all of these in my role.


Donna

Donna Claydon

Job Title: Head Housekeeper

Joined: 2013

Hello. I am Donna. Since joining The Cedars team in 2013 I have always taken pride in delivering high standards. As Head Housekeeper, I always provide a high-quality service to residents and follow all protocols relating to hygiene and infection control. I enjoy working closely with my housekeeping colleagues and we always make residents' wellbeing our priority. I like getting to know residents' families too. The Cedars is a great place to be and I love our home.


Tonderai

Tonderai Makahamadze

Job Title: Clinical Lead

Joined: 2020

Hello! My name is Tonderai Charity. I qualified as a nurse back home in Zimbabwe in 2010. I relocated to the UK in 2020 where I joined Barchester Healthcare at Cedars, Salisbury. I have recently joined the amazing Cedars Bourne team as Clinical Lead and I couldn't be more excited.


I have so much passion for elderly care and feel a great sense of achievement when helping others to live their best potential.


I am in so much love with nature, boats, cruising and travelling.


Leanne

Leanne Hicks

Job Title: Administrator

Hello, I’m Leanne- Administrator at The Cedars. I am very happy to be able to support our residents and their families with anything relating to communications, finances or administration. If you have any questions about these aspects it is probably me you need to speak to. I have worked in care for over eighteen years, many of those here at The Cedars. I have worked across many different departments over time; which gives me a unique perspective about how everything works. I like being part of a team that I have happily worked with for so long. We will ensure that our residents enjoy the premium quality lifestyle that they deserve.


Richard

Richard Parrott

Job Title: Head Chef

Hi, I’m Richard, the Head Chef here at The Cedars. I have been a chef for 30 years, having started my career in the armed forces. I am passionate about providing home-cooked, nutritious food for our residents to enjoy every day.


I enjoy making our residents happy by catering to their personal tastes, and talking to our residents about their likes and dislikes in order to create varied and exciting menu choices.


Kevin

Kevin Slough

Job Title: Head of Maintenance

Joined: 2023

I started at The Cedars in October 2023, and I already feel at home!


I have 25 years of experience in facilities maintenance and management. For the last 15 ½ years I worked in a senior school with approximately 1600 staff and students. In my spare time, I enjoy spending time with my family and our Yorkshire Terrier.