Cedar Falls Nursing Home

Little London Road, Spalding PE11 2UA
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9.2 55 Reviews
Cedar Falls is a versatile care home with an ideal living environment for those with daily care needs, including residential and nursing, specialist dementia care and support for adults with a physical disability.

The focus is on making sure each residents enjoys a personalised service, while being able to remain as independent as possible and having access to numerous activities and interests.

Care workers look to build strong relationships with each individual and respect loved ones throughout the practice. Spalding is a pleasant location to spend a retirement.
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Care Provided by Cedar Falls Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 93 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Anna Wojtkowiak (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (93)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1992

Funding & Fees Guide for Cedar Falls Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,190
    • Self-Funded Residential Dementia Care from £1,190
    • Self-Funded Nursing Care from £1,270
    • Self-Funded Nursing Dementia Care from £1,270
    • RESPITE Self-Funded Residential Care from £1,295
    • RESPITE Self-Funded Residential Dementia Care from £1,295
    • RESPITE Self-Funded Nursing Care from £1,375
    • RESPITE Self-Funded Nursing Dementia Care from £1,375
  • (these prices are only a guideline, please contact Cedar Falls Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • In keeping with the Tanglewood care homes philosophy – guests welcome at any time, the home has no set visiting hours.


  • Parking
  • Private car park on site.


Cedar Falls Nursing Home Reviews (55)

Total of 55, showing 1-20
9.2

Cedar Falls Nursing Home has a Review Score of 9.2 (9.225) out of 10, based on 16 reviews in the last 2 years. Over all time Cedar Falls Nursing Home has 55 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in Cedar Falls since last June. He arrived in a very poorly state, both physically and mentally. Over time his condition has improved in improbable ways, both physically and mentally. His own determination is no doubt a large part of that, but it's been nurtured by the outstanding care
within the home. Particularly the care staff themselves and the nurses, who show genuine warmth and affection for him, as well as professionalism. I'm very happy with Dad's care at Cedar Falls.

Reply from Jenny Bellwood, Marketing Manager at Cedar Falls Nursing Home

Thank you for your kind review of Cedar Falls. We are thrilled to hear that your dad's physical and mental well-being has improved with the support of our dedicated team. We will be sure to share your thoughtful feedback with them, they will be truly delighted. Providing care with dignity, kindness, and professionalism is our top priority, and it is lovely to know that the team is having such a positive impact with the care of your dad. Should you need any further assistance, please don't hesitate to reach out to us.


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Overall Experience  Overall Experience 5.0 out of 5

I live in one of the bungalows on site. Situated in nice grounds, the home is always clean and tidy. The staff are friendly and very helpful, they appear to have endless patience.
Nurse on site 24 hours, with call buttons available if attention is needed.
Activities staff keep me busy during the day.

Reply from Alicia Bradon, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you for sharing your experience. We're thrilled to hear that you enjoy living in one of our bungalows and appreciate the well-maintained grounds and cleanliness. It's wonderful to know that our friendly and helpful team, along with their endless patience, make your stay comfortable. We're glad you feel secure with 24-hour nurse availability and call buttons for assistance. It's great to hear that our activities team keep you busy and engaged throughout the day.


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Overall Experience  Overall Experience 5.0 out of 5

The family had to place my partner's auntie into Cedar Falls just before Christmas it was a difficult decision as she can still be quite independent. My partner's auntie has expressed to us that she loves living at Cedar Falls the care team are so kind and caring, they reassure her when she becomes
tearful and they show interest when she sits on her own. I need to give a big shout-out to the Cedar Falls team for their hard work and the dedication they show towards their residents and for making family members so welcome. Cedar Falls is so far the best home we have seen. Thank you for looking after our auntie at these difficult times.

Reply from Alicia Bradon, Marketing and Communications Manager at Cedar Falls Nursing Home

It's heartwarming to hear such positive feedback about your partner's Auntie's experience at Cedar Falls. We understand that the decision to transition to a care home can be challenging, but we're glad to hear that she has found comfort and support in her new home. Our dedicated care team strives to provide personalised care and attention to each resident, ensuring their well-being and happiness. We're delighted that your partner's Auntie has felt welcomed and cared for during her time with us. Thank you for taking the time to acknowledge the hard work and dedication of our team. We're committed to maintaining the highest standards of care and creating a warm and supportive environment for all residents and their families.


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Overall Experience  Overall Experience 5.0 out of 5

I am pleased that my wife is looked after so well and the carers are so friendly.

Reply from Alicia Bradon, Marketing and Communications Manager at Cedar Falls Nursing Home

We are truly grateful for your kind words and appreciate your trust in our care for your wife. Providing a warm and friendly environment is a fundamental part of our commitment to the well-being of our residents. If there's ever anything you'd like to discuss or if you have any specific feedback, please feel free to reach out. Thank you for allowing us to care for your wife, and we are dedicated to continuing to provide the highest standard of support.


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Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the way my mother-in-law is being looked after at Cedar Falls. The staff are all kind and caring. The home is always clean. The staff keep us up to date with her wellbeing and contact us when they have any concerns. We are therefore able to relax knowing that they have her best
interests at heart.

Reply from Alicia Bradon, Marketing and Communications Manager at Cedar Falls Nursing Home

We appreciate your positive feedback and are delighted to hear that you are very happy with the care your mother-in-law is receiving at Cedar Falls. It's heartening to know that the team's kindness and caring attitude have contributed to her well-being.
Regular communication about your mother-in-law's well-being and any concerns is an essential part of our commitment to transparency and keeping family members informed.
Thank you for entrusting us with the care of your mother-in-law, and we look forward to continuing to provide excellent support.


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Overall Experience  Overall Experience 5.0 out of 5

My father has been well looked after at the home. From the time of his arrival, staff have been friendly, welcoming and communicative with him and us, his family.
I feel that he has been cared for with respect, he has had frequent regular checks and additional medical advice has been sought when required.
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has always been evident that his well-being is at the forefront of his care at the home.

Reply from Alicia Bradon, Marketing and Communications Manager at Cedar Falls Nursing Home

We sincerely appreciate your positive review and are pleased to hear that your father has been well taken care of at our home. The well-being and comfort of our residents are our top priorities, and it's heartening to know that the team have been friendly, welcoming, and communicative with both your father and your family since his arrival.
Respecting the dignity of each resident is a fundamental aspect of our care philosophy, and we're glad you feel that your father has been treated with respect. Regular checks and the proactive seeking of additional medical advice when needed are essential components of our commitment to providing comprehensive and attentive care.


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Overall Experience  Overall Experience 4.0 out of 5

My sister-in-law continues to receive good care at Cedar Falls, her late-stage dementia is still in place but the staff continue to attempt to keep her spirits up. Food is very pleasant and nourishing, we take in chocolate bars as her sweet tooth is still very much in evidence, but breakfast lunch and
dinner are nowadays being eaten as her appetite seems to have returned. A sore on her leg is still causing concern but we're informed that the doctor is aware and treatment ongoing.

Reply from Alicia Bradon, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you for taking the time to share your experience, and we are grateful for your trust in Cedar Falls for the care of your sister-in-law. It's heartening to know that the team at Cedar Falls are dedicated to maintaining her well-being and are making efforts to keep her spirits up despite the challenges posed by late-stage dementia.
We appreciate your openness in mentioning the concern about the sore on her leg. Rest assured, the team is diligently working on her behalf, and the ongoing communication with the doctor reflects our commitment to addressing health concerns promptly.
If there's anything specific you'd like to discuss or if you have further feedback, we're here to listen.


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Overall Experience  Overall Experience 5.0 out of 5

My brother and I visit our sister-in-law at least once per week, with my sister visiting every three weeks or so when she comes up from Essex. Her room is always clean and tidy and she is comfortable. The staff are very good with her, her door is always open, so when the staff are going about other
business they give her a wave and a hello, which is nice for her. I personally, over the last fifteen months since my sister-in-law arrived, have had no major issues, I have found everyone to be very helpful.

Reply from Alicia Bradon, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you for your review. We are so pleased your loved one is happy and well cared for. Our team work incredibly hard to provide exceptional care and we look forward to sharing your review with them.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is a current resident at Cedar Falls. She has been living at the care home for the past 12 months.
We know that my mother-in-law is well looked after and cared for by the staff within the home. All of her medical needs are met and she is kept comfortable and safe, with all staff being
familiar with her needs and wants. The residents within the home are all very happy to be living in the home. We are always greeted with warm smiles and friendly faces.
The staff in the home go above and beyond. They all familiarise themselves with regular visitors and family members. The communication between family members and staff is outstanding. They are quick to communicate any issues that may arise with us as a family. We know many staff by name. They are all friendly and beyond helpful when we need to discuss my mother-in-law’s care.
The residents are kept entertained daily with various activities and games which they are supported to partake in. We cannot rate the home more.

Reply from Alicia Bradon, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you so much for your review. We're thrilled to hear that you and your loved one have had such a wonderful experience with us. Your feedback means a lot to us, and it's truly motivating for our team to know that their efforts are making a difference, we look forward to sharing your review with them.


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Overall Experience  Overall Experience 1.0 out of 5

Difficult to see good care on Top Floor especially when you see residents walking around soaked through from urine, visits involve walking through trails of urine that staff don’t see. Little knowledge of medical concerns, no consistency of care, inability to follow through on simple procedures like
a urine test, or other blood tests. Different answers from different staff, no overall monitoring or direction. Staff disillusioned. Communication poor. Another manager after a sequence of new failed managers, no hairdressing service for months, sad residents, staff who are undervalued, poor laundry service, constantly replenishing missing named items, I could go on and on. Worst of the worst is staffing levels at night resulting in little care, no night-time beverages and a poor attitude. But we are taking our relative out. Put in an official complaint. Never got a reply. Even though we followed official procedures. Rooms are shabby, floors sticky and in need of upgrade throughout.

Reply from Alicia Bradon, Marketing and Communications Manager at Cedar Falls Nursing Home

We are extremely sad to receive your review. We do not feel that the information is reflective of the care home and wish to respond as such. The home has had recent external audits undertaken, as well as our own comprehensive governance suite of audits and whilst there are always opportunities to learn and develop, the outcomes do not correspond with those relayed in this review. Recent resident and relative survey outcomes have been positive also. The team have regular HR Clinics to support them in their role and the feedback again, has not caused concern. The home has a knowledgeable and experienced home manager newly in post and the senior management team provide consistent support. The Regional Manager for the service was surprised to read your feedback regarding your complaint as he met with you on a regular basis to discuss any concerns you had and carried out any required actions. We take all feedback very seriously and always reflect and improve our service as a result.


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Overall Experience  Overall Experience 5.0 out of 5

When someone you love depends on others for care, you want to know they will be kept safe and treated with respect, My mum has recently moved into this home and I’ve honestly been blown away with every single member of staff. The level of compassion and kindness shown to my mum will be something I never
forget, it’s the hardest thing I’ve done and it was made so much easier by the manager and her amazing team. Thank you to everyone involved.

Reply from Alicia Bradon, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you so much for taking the time to write us a review. We are so pleased you are happy with the standard of care and respect your loved one has received at Cedar Falls, your review means so much to our team and we look forward to sharing this with them.


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Overall Experience  Overall Experience 5.0 out of 5

Cedar Falls Nursing Home is wonderful and staff are excellent. I would recommend the care home to anyone. The maintenance person is wonderful, so are the receptionist, activities coordinator, the manager and all the staff. It does matter. It doesn't matter what creed, all the staff are wonderful, I
love them all even the new staff. I recommend this care home to anybody, it's a wonderful place, it's my home.

Reply from Alicia Bradon, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you so much for writing a wonderful review. Your feedback means a lot to the team and we are so pleased you are happy in your home. We look forward to sharing your review with the team.


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Overall Experience  Overall Experience 4.0 out of 5

After two months, my wife has settled in reasonably and seems to be well looked after. Like all care homes, the cost is eye-watering.

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Overall Experience  Overall Experience 4.0 out of 5

The appropriate external services were called upon for advice and the family were informed of the process and the following recommendations.
Our request for a room change was dealt with effectively and efficiently by both staff and management and the home is very accommodating with all our requests.

Reply from Alicia Bradon, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you for taking the time to write us a review. It is really appreciated. We are pleased you find the home accommodating and responsive to your needs as a family. We look forward to sharing your feedback with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum and dad now reside at Cedar Falls Nursing Home, with Mum moving in nine years ago. Their care and attention to my parents is second to none, they ensure they are cared for really well and provide an immersive experience for them. They keep me fully informed of any changes in their care or health
and send monthly newsletters and updates.

Reply from Alicia Bradon, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you for your review. We are so pleased that both your loved ones are happy and well cared for at Cedar Falls. We appreciate all feedback and look forward to passing this review on to the team.


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Overall Experience  Overall Experience 4.0 out of 5

Cedar Falls Care Home is blessed by an excellent catering team and staff who care for the residents and take the time to engage with them. The home is looking to recruit more staff which can only be a good thing so that an even higher standard of care can be achieved; offering more time to engage with/feedback
to relatives by phone or in person.
The rooms are well-presented and clean and the management team allows residents to take in personal items to make the room more homely. Even when clearly named items do go missing, which is frustrating and can be slow to be resolved.
Overall, I have been very happy with the team at Cedar Falls, I have peace of mind that my relative is being well cared for and is safe for which I am truly grateful.

Reply from Alicia Bradon, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you for taking the time to share your feedback. Our catering team and all team members work incredibly hard at Cedar Falls and we look forward to sharing your review with them.


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Overall Experience  Overall Experience 4.0 out of 5

Overall, the home was nice and had good facilities. The room was nice, and we were able to bring our own personal items from her house.
The only criticism was that my mother expressed dissatisfaction at the length of time it took staff to answer the call bell when she needed the toilet.
Also, it
might be good to note that patients as frail as my mother are unable to hold mugs of hot drinks and require a lighter cup that is more manageable. The staff were very friendly.

Reply from Jacky Blundell, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you for your review of Cedar Falls. We are saddened to hear you have found some aspects of care lacking as we strive to consistently provide the quality care our residents deserve. I would urge you to discuss your concerns with the home manager so that she can look into the points you have raised to this end. I will pass on your comments for her attention.


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Overall Experience  Overall Experience 4.0 out of 5

Cedar Falls Nursing Home has come up full care. My husband is always clean, meals are good and he is well looked after. The staff have got to know him and he relates to them. Because of his dementia, it is hard for anyone to look after people with aggression but 'well done'. The cleaning is up to scratch
and I am always greeted and told if there are any problems with my husband. Thank you.

Reply from Jacky Blundell, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you for your lovely review of Cedar Falls. We appreciate you taking the time to share your thoughts and will pass your comments to the team at the home who will be delighted to read you are happy with the service in all areas - thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Visited the home for four weeks after being discharged from hospital to help get well enough to return home. The home was lovely, spent time getting fit and well ready to return home.
Can't fault any aspect of the home. Would highly recommend.

Reply from Jacky Blundell, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you for your considered review of Cedar Falls, we are delighted you are so happy with the service and will pass your lovely comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Cedar Falls Care Home about two years. I find the care home excellent in every department. The carers are all 100% determined to look after each and every resident in every possible way. My mother has got dementia! She hasn't recognised me in the last two years so make sure you
do your research. If my mother has any other problems like she gets a cold or she slips on an object on the floor and hurts herself then the care home will always ring me and explain my mum's problem and if she needs to go to hospital or see the doctor in the care home, they will ask me if it's ok to take her or leave her to see the local doctor. All meals and drinks are good and if a person needs help in getting fed properly then there will always be a carer to help. The care home is always clean and tidy and when things go wrong and break down the care home have plenty of maintenance people to sort the problems out. There are lots of parking places and room for vehicles in the care home. Thank you.

Reply from Jacky Blundell, Marketing and Communications Manager at Cedar Falls Nursing Home

Thank you for your thoughtful review. I will pass your comments on to the team who will be delighted to hear your lovely comments.


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Current Review Score: 9.2 (9.225)

Overview of Review Score

The Review Score of 9.2 (9.225) out of 10 for Cedar Falls Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.419 for Cedar Falls Nursing Home is calculated as follows: ( (116 Excellents x 5) + (51 Goods x 4) + (7 Satisfactorys x 3) + (5 Poors x 2) + (7 Very Poors x 1) ) ÷ 186 Ratings = 4.419

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.806 Points relating to the number of positive Reviews for Cedar Falls Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6. 15 Positive Reviews ÷ 18.6 = 0.806

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Dec 2022

Overall
Requires improvement

  • Caring

    Requires improvement
  • Effective

    Requires improvement
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Cedar Falls Nursing Home

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Meet the Team (2)

Susan

Susan Wilson

Job Title: Deputy Manager

Joined: 2007

"I started at Cedar Falls as a Chambermaid in 2007 and transferred to the care department in 2008. I then earned my NVQ 2 & 3 and progressed to Senior Care Assistant. I loved the work so much that I decided to train as a nurse and did my training while still working at home. I qualified in 2019 and proudly began working as a nurse. In 2020 I was promoted to Deputy Manager which was a fantastic achievement and meant so much to me. I love being part of the community at Cedar Falls and leading such an amazing team."

... Read more
Jenny

Jenny Newell

Job Title: Activities Coordinator

Joined: 2022

"I enjoy my role as Activities Coordinator at Cedar Falls. The residents make the day fun, we enjoy all sorts of activities together. I also make sure there is one-to-one time for those who prefer quieter pursuits or just a cup of tea and a chat. No two days are the same but every day is a wonderful experience. My job is so rewarding."

... Read more

Frequently Asked Questions about Cedar Falls Nursing Home

What types of Care is Cedar Falls Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cedar Falls Nursing Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Cedar Falls Nursing Home have?

There are 93 Single Rooms.

What are the Facilities & Services at Cedar Falls Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cedar Falls Nursing Home to the centre of Spalding?

1.0 mile(s) as the crow flies, distance by road may be significantly further.