In keeping with the Tanglewood care homes philosophy – guests welcome at any time, the home has no set visiting hours.
Private car park on site.
Cedar Falls Nursing Home has a Review Score of 9.2 (9.225) out of 10, based on 16 reviews in the last 2 years. Over all time Cedar Falls Nursing Home has 55 reviews.
Review from Liz F (Sister of Resident) published on 4 May 2021
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Review from Michael F (Husband of Resident) published on 29 April 2021
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Review from Neville A (Resident) published on 7 April 2021
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Review from Annice S (Resident) published on 7 April 2021
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Review from David E (Resident) published on 7 April 2021
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Review from Chris P (Resident) published on 7 April 2021
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Review from T W (Husband of Resident) published on 26 March 2021
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Reply from Jacky Blundell, Marketing and Communications Manager at Cedar Falls Nursing Home
Dear T W, we were saddened to read the comments in your review for Cedar Falls. We feel the need to respectfully respond. We are conscious that due to Covid 19 you have not visited the home in more than a year, so we were somewhat surprised to receive your review regarding observed mealtimes. We understand that this has been a distressing time for you being such a regular visitor prior to the pandemic. We have done all we can to ensure people stay connected, but of course, nothing is the same as coming into the home and being together. I understand that the regional manager has been in touch with you to discuss any concerns you have and we look forward to welcoming you back as soon as possible.
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Review from Tracey D (Daughter of Resident) published on 10 March 2021
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Reply from Jacky Blundell, Marketing and Communications Manager at Cedar Falls Nursing Home
Hi Tracey, thank you very much for your lovely review of Cedar Falls. Your comments are very welcome and will be shared with the team who will be delighted to hear you are happy with the service they provide. Thank you.
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Review from E H (Resident) published on 26 February 2021
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Review from Jaqui M (Daughter of Resident) published on 26 February 2021
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Review from A R (Resident) published on 23 February 2021
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Review from S C (Resident) published on 23 February 2021
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Review from D P (Resident) published on 23 February 2021
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Review from Ron S (Resident) published on 16 February 2021
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Review from R B (Resident) published on 16 February 2021
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Review from David E (Resident) published on 16 February 2021
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Review from John H (Son of Resident) published on 22 January 2021
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Review from B T (Sister of Resident) published on 14 January 2021
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Review from Rosemary H (Resident) published on 11 January 2021
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Review from Joyce F (Resident) published on 7 January 2021
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The Review Score of 9.2 (9.225) out of 10 for Cedar Falls Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.419 for Cedar Falls Nursing Home is calculated as follows: ( (116 Excellents x 5) + (51 Goods x 4) + (7 Satisfactorys x 3) + (5 Poors x 2) + (7 Very Poors x 1) ) ÷ 186 Ratings = 4.419
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.806 Points relating to the number of positive Reviews for Cedar Falls Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6. 15 Positive Reviews ÷ 18.6 = 0.806
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Dec 2022
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Job Title: Deputy Manager
Joined: 2007
"I started at Cedar Falls as a Chambermaid in 2007 and transferred to the care department in 2008. I then earned my NVQ 2 & 3 and progressed to Senior Care Assistant. I loved the work so much that I decided to train as a nurse and did my training while still working at home. I qualified in 2019 and proudly began working as a nurse. In 2020 I was promoted to Deputy Manager which was a fantastic achievement and meant so much to me. I love being part of the community at Cedar Falls and leading such an amazing team."
Job Title: Activities Coordinator
Joined: 2022
"I enjoy my role as Activities Coordinator at Cedar Falls. The residents make the day fun, we enjoy all sorts of activities together. I also make sure there is one-to-one time for those who prefer quieter pursuits or just a cup of tea and a chat. No two days are the same but every day is a wonderful experience. My job is so rewarding."