In keeping with the Tanglewood care homes philosophy – guests welcome at any time, the home has no set visiting hours.
Private car park on site.
Cedar Falls Nursing Home has a Review Score of 9.2 (9.225) out of 10, based on 16 reviews in the last 2 years. Over all time Cedar Falls Nursing Home has 55 reviews.
Review from Rosemary S (Wife of Resident) published on 3 December 2020
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Reply from Jacky Blundell, Marketing and Communications Manager at Cedar Falls Nursing Home
Hello Rosemary, thank you for your review of Cedar Falls, we appreciate you taking the time to share your views. I will pass your comments on to the team who will be delighted to hear you were so happy with the service. Thank you!
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Review from Trudy R (Daughter of Resident) published on 23 November 2020
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Reply from Jacky Blundell, Marketing and Communications Manager at Cedar Falls Nursing Home
Hello Trudy, thank you for your review. We are delighted to receive such positive feedback. Our teams work hard to ensure residents receive the very best care so that they feel safe and happy at the home. We will pass your comments on to the team at Cedar Falls who will be thrilled with your feedback.
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Review from Jayne P (Daughter of Resident) published on 18 November 2020
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Reply from Adele Endersbee, BDM at Cedar Falls Nursing Home
We're so pleased to receive such wonderful feedback, and cannot thank you enough for taking the time to share at what is a difficult time for all. Our team work incredibly hard to ensure our residents receive the very best care. We will ensure that your comments are fed back to our wonderful team at Cedar Falls. Thank you once again.
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Review from T W (Son of Resident) published on 25 February 2020
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Review from Julie W (Daughter of Resident) published on 26 May 2017
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Review from Sarah D (Friend of Resident) published on 4 January 2017
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Review from David W (Husband of Resident) published on 5 July 2016
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Review from Albert G (Partner of Resident) published on 13 October 2015
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Review from Valerie D (Wife of Resident) published on 6 October 2015
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Review from Sheila F (Daughter of Resident) published on 2 October 2015
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Review from Beryl S (Wife of Resident) published on 22 September 2015
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Review from Charles C (Husband of Resident) published on 12 August 2015
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Review from Amanda S (Daughter-in-law of Resident) published on 28 July 2015
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This is the third "home" mother in law has lived in, far exceeding the others in all ways.
The management is good for the staff, and residents alike.
On visiting we are always content to leave mother in law in their care.
Recommend most highly.
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Review from Kevin S (Son of Resident) published on 28 July 2015
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Review from Patrick F (Nephew of Resident) published on 28 July 2015
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The Review Score of 9.2 (9.225) out of 10 for Cedar Falls Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.419 for Cedar Falls Nursing Home is calculated as follows: ( (116 Excellents x 5) + (51 Goods x 4) + (7 Satisfactorys x 3) + (5 Poors x 2) + (7 Very Poors x 1) ) ÷ 186 Ratings = 4.419
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.806 Points relating to the number of positive Reviews for Cedar Falls Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 93 registered maximum number of service users is 18.6. 15 Positive Reviews ÷ 18.6 = 0.806
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Dec 2022
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Job Title: Deputy Manager
Joined: 2007
"I started at Cedar Falls as a Chambermaid in 2007 and transferred to the care department in 2008. I then earned my NVQ 2 & 3 and progressed to Senior Care Assistant. I loved the work so much that I decided to train as a nurse and did my training while still working at home. I qualified in 2019 and proudly began working as a nurse. In 2020 I was promoted to Deputy Manager which was a fantastic achievement and meant so much to me. I love being part of the community at Cedar Falls and leading such an amazing team."
Job Title: Activities Coordinator
Joined: 2022
"I enjoy my role as Activities Coordinator at Cedar Falls. The residents make the day fun, we enjoy all sorts of activities together. I also make sure there is one-to-one time for those who prefer quieter pursuits or just a cup of tea and a chat. No two days are the same but every day is a wonderful experience. My job is so rewarding."