Aspen Lodge Care Home

Yarborough Road, Skegness PE25 2NX
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9.8 43 Reviews
  • Aspen Lodge Care Home, Skegness
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Care Provided by Aspen Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • kelly gavriliuc (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Aspen Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,300
  • (these prices are only a guideline, please contact Aspen Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • visiting hours are to suit residents family and friends - restrictions may apply in the event of an outbreak , however the home will contact all families with information in regards to an outbreak and restrictions .


  • Parking

  • car park on site


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Aspen Lodge Care Home Reviews (43)

Total of 43, showing 21-40
9.8

Aspen Lodge Care Home has a Review Score of 9.8 (9.782) out of 10, based on 10 reviews in the last 2 years. Over all time Aspen Lodge Care Home has 43 reviews.

Overall Experience

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  • 11
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Date Published

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Review from Dorothy C (Daughter of Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum seems to have settled, after being in the home now for approximately three months. Seems happy. The only problems we have as a family is trying to talk to her on the phone, every time we ring the phones are playing up and the staff have to ring back, on their own mobile phones.

Reply from Olivia Shields, Marketing Assistant at Aspen Lodge Care Home

Thank you, Dorothy, for your positive feedback towards Aspen Lodge Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed so pleased to hear how well your mum has settled in. We apologise for the issue with phone calls, the telecoms service provider is currently looking into the connectivity problems in certain areas of the home, so we expect this to be fixed very soon. In the meantime, our team members are taking a proactive approach to ensure that communication with family members is not affected and that all calls are answered or returned in a timely manner. If there is anything more we can do, please do not hesitate to reach out. Thank you.


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Review from Ronald D (Husband of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The lodge is spotless. Sufficient staff on duty. Would well recommend.

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Review from J H (Daughter of Resident) published on 30 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother had only been in the care home for a month before lockdown started so I didn't get a lot of chance to evaluate the place. What I did find in the time I had, I was very satisfied with. Mum has a nice room, the staff are lovely and she soon settled in. I am looking forward to visiting more often
as soon as I can. I wish they'd had a screened room to visit in lockdown.

Reply from Olivia Shields, Marketing Assistant at Aspen Lodge Care Home

Thank you for letting us know how we are doing at Aspen Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from J B (Partner of Resident) published on 26 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant. Couldn't be better.

Reply from Kristen Fitzgerald, Marketing Assistant at Aspen Lodge Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.


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Review from Mark P (Friend of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn’t ask for better care and support for my friend in these hard times. Staff are fantastic, you can phone any time of the day. Feel really lucky we can still communicate, looking forward to visiting.

Reply from Olivia Shields, Marketing Assistant at Aspen Lodge Care Home

Thank you, Mark, for your comments about Aspen Lodge Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. Have a wonderful day!


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Review from D A (Daughter of Resident) published on 15 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited Aspen Lodge without an appointment when looking for a care home for Mum. The manager at the time was professional and friendly. No request was too much trouble. The staff were kind, courteous and lovely to Mum. With the care she received, I felt I was given an extra two years with her. I
have no hesitation in recommending Aspen Lodge.

Reply from Olivia Shields, Marketing Assistant at Aspen Lodge Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Take care.


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Review from Ann T (Friend of Resident) published on 1 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Aspen Lodge management excellent at their jobs caring and giving of their knowledge to any questions asked. My friend received very good care day and night. Also, the staff in general.

Reply from Ronnie Cavanagh, Marketing at Aspen Lodge Care Home

Thank you, Ann, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Beverley O (Daughter of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother is shown love, respect and dignity at all times by all staff.
We have been shown the highest standard of compassion during the bereavement of our father who sadly passed away. His final hours were respectful and much care and dignity shown at all times. We can do nothing but praise all concerned
at Aspen Lodge Care Home.

Reply from Ronnie Cavanagh, Marketing at Aspen Lodge Care Home

Thank you, Beverley, for your comments about your recent experience at Aspen Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Andrew O (Son of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dignity and respect, love and care shown by all staff always. Father passed away surrounded by caring staff. His final days were spent in a superb home. Staff treat you all like family. Wonderful place.

Reply from Ronnie Cavanagh, Marketing at Aspen Lodge Care Home

Thank you, Andrew, for your comments about your recent experience at Aspen Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Gary P (Son of Resident) published on 20 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When Dad first arrived at the home he was very confused, he was reluctant to enter the home, staff were very helpful by coming out of the home to talk to dad and reassure him.
Eventually, he went into the home and was settled in well with excellent help from all the staff, including the manager.

Reply from Ronnie Cavanagh, Marketing at Aspen Lodge Care Home

Thank you, Gary, for your comments about your recent experience at Aspen Lodge Care Home. Our resident's wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.


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Review from Margaret J (Daughter of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother became a resident 3 months ago and we were under the impression that where residents were mobile, they were encouraged to socialise. My mum has a lovely room and is well looked after but still spends most of her time in her room with meal brought to her on a tray. She needs people to mix with
and activities to keep her occupied. We could have kept her in a room and fed her.

Reply from Ronnie Cavanagh, Marketing at Aspen Lodge Care Home

Thank you, Margaret, for your comments about Aspen Lodge Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again


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Review from Sally H (Sister of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was in Aspen Lodge for 2 and a half years. Whilst she was here, she received the very best of care. The staff are warm, caring and efficient and her time here has been very happy. She is leaving to go back to her native Nottingham to be closer to her family, otherwise, I'm sure she would have
spent her final years happily there.

Reply from Ronnie Cavanagh, Marketing at Aspen Lodge Care Home

Thank you, Sally, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Aspen Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Leanne B (Granddaughter of Resident) published on 23 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very homely and always clean. The staff go above and beyond and genuinely care about their residents. Residents are treated with respect and looked after to a very high standard. Food is excellent and regular throughout the day. The care my grandad received on his final days was outstanding. We never
had to worry that he wasn’t being looked after properly. Highly recommend.

Reply from Ronnie Cavanagh, Marketing at Aspen Lodge Care Home

Thank you, Leanne, for your feedback and for taking the time to share your experience at Aspen Lodge Care Home. We are so sorry to hear about your Grandad but pleased you felt your Grandad received great care and hope that his time at Aspen Lodge did see some friendships flourish, especially with the care team.


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Review from Robert B (Resident) published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Recommend it very highly. The staff are brilliant, the place is always clean, clothing clean. The place is well looked after.

Reply from Ronnie Cavanagh, Marketing at Aspen Lodge Care Home

Thank you, Robert, for your feedback following your experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from George B (Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved to Aspen Lodge Care Home after I was diagnosed with terminal bowel cancer after my daughter recommended I use it. I can say that I have been satisfied with everything while I have been here and would recommend the lodge to everyone. The staff are wonderful, the food is excellent and rooms spotless.

Reply from Ronnie Cavanagh, Marketing at Aspen Lodge Care Home

Thank you, George, for sharing your experience of Aspen Lodge Care Home. We are pleased to hear it has been so positive and we appreciate all of your wonderful feedback about our team. Thank you for the recommendation. Have a fantastic day!


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Review from Ann H (Wife of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good level of care given, all the staff are very friendly and helpful.
Rooms and communal areas are clean and tidy.
Range of food varied - all dislike taken into account.
Very quiet environment both inside and out.
Secure location.

Reply from Ronnie Cavanagh, Marketing at Aspen Lodge Care Home

Thank you, Ann, for your feedback following your recent experience of Aspen Lodge Care Home. We are happy to hear it has been so positive and look forward to your next visit. Have a wonderful day.


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Review from Robert B (Relative of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The place is excellent and brilliant staff.

Reply from Ronnie Cavanagh, Marketing at Aspen Lodge Care Home

Thank you, Robert, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Aspen Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from B D (Relative of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had just over two weeks' stay.
I found the staff helpful and caring.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Aspen Lodge Care Home

Thank you for your comments. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Aspen Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Dorothy W (Resident) assisted by family/friend published on 26 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone here is so helpful and friendly. I couldn't wish for anything better. Mum loves being here.

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Review from David H (Husband of Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care and support my wife receives and feel she is better looked after than I could do at home.

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Current Review Score: 9.8 (9.782)

Overview of Review Score

The Review Score of 9.8 (9.782) out of 10 for Aspen Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.782 for Aspen Lodge Care Home is calculated as follows: ( (96 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 119 Ratings = 4.782

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aspen Lodge Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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