Holly Tree Lodge

3 Eastgate, Scotton, Gainsborough DN21 3QR
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9.7 95 Reviews
  • Holly Tree Lodge, Gainsborough
Holly Tree Lodge is a care home in the pretty award winning village of Scotton, Lincolnshire, which is within easy reach of Gainsborough and Scunthorpe. They offer a high standard of living and comfortable accommodation.

Qualified and experienced nurses and senior care workers are able to deliver a person-centred individualised care package, by knowing and understanding each person's specific needs and supporting their independence. Compassionate and dedicated carer workers are skilled in delivering a versatile range of personal care to people with medical and physical needs and also those with problems related to living with mild dementia. They are held in high regard by residents, families and medical professionals, which is demonstrated by written responses to Quality Assurance questionnaires. Staff ensure that residents receive a superior level of care and enjoy life in a strong community.

The Home offers pre bookable temporary respite care subject to availability; this may be of assistance to members of the community who are also carers to have a break.

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Care Provided by Holly Tree Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Staywood Ltd
  • Person in charge
  • Anne Atkinson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (20)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Holly Tree Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Weekly fees are per week and dependent on need.
    Fees do not include hairdressing, foot care, escort duties, taxis or newspapers.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors to ring the doorbell. They will be greeted by a member of staff who will advise them of procedures.


  • Parking

  • Free parking available on site.


Holly Tree Lodge Reviews (95)

Total of 95, showing 1-20
9.7

Holly Tree Lodge has a Review Score of 9.7 (9.670) out of 10, based on 23 reviews in the last 2 years. Over all time Holly Tree Lodge has 95 reviews.

Overall Experience

  • 73
  • 21
  • 1
  • 0
  • 0

Date Published

95
4
9
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72

Review from R L (Daughter of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Holly Tree Lodge has provided excellent nursing care to my father. The care has been person-centred and always fed back to us. The staff are warm and welcoming.

Reply from anne atkinson, Manager at Holly Tree Lodge

Thank you for submitting a review. Your kind comments will be shared with the team.


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Review from S S (Daughter of Resident) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has lived at Holly Tree Lodge for a few months. We have found all staff to be very friendly and helpful. Food is excellent, fresh, home grown and delicious. The room is comfortable, clean and tidy, light and airy. Activities are arranged daily and they try to suit everyone. We strongly recommend
Holly Tree Lodge.

Reply from Anne Atkinson, Manager at Holly Tree Lodge

Thank you for taking the time to submit a review, your kind comments will be shared with the team.


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Review from Susan P (Daughter of Resident) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot fault the care and service we have had from the initial enquiry to the moving in and all the lovely staff. I feel very happy in the knowledge that Mum is being very well cared for and is very happy.

Reply from Anne Atkinson, Manager at Holly Tree Lodge

Thank you for taking the time to submit a review, your comments are appreciated by the team.


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Review from John P (Son of Resident) published on 22 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father moved into Holly Tree Lodge in late January 2024 following falls at home and hospitalisation. They have been extremely well cared for and I do not recall ever seeing my mother so relaxed and happy.
All the staff are amazing and there has not been one occasion when I mentioned something
that was not already being dealt with. Absolutely top class. Thank you.

Reply from anne atkinson, Manager at Holly Tree Lodge

Thank you, we appreciate you taking the time to submit this extremely positive feedback.


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Review from J S (Daughter of Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been at Holly Tree for just over seven months. The care has been excellent, the home is well-managed. All the staff have been so kind and caring. As a family, we have been well supported and thankful in the knowledge that Mum has been well looked after. She has truly enjoyed making new friends
and joining in the fantastic activities programme each day. We would highly recommend Holly Tree, excellent five stars and more.

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Review from Kacey S (Granddaughter of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't thank this place any more for their services and support. They made our dad/grandad and great-grandad the most comfortable he could be whilst in the last weeks of his life. He made brilliant relationships and connections with all the staff there, they are genuinely lovely people who couldn't
do any more for him. We also thought the fact that some of the staff came to the funeral was just lovely, you could tell it's more than just a job to them. Thank you so much.

Reply from anne atkinson, Manager at Holly Tree Lodge

Thank you so much for these very kind words about our team.


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Review from Dominique B (Granddaughter of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff and management went above and beyond to ensure my grandad was comfortable. The staff are very warm and friendly nothing was too much trouble for them. Can't thank them enough.

Reply from anne atkinson, Manager at Holly Tree Lodge

Thank you for taking the time to submit a review. Your kind comments will be shared with the team.


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Review from Michelle B (Daughter-in-law of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t praise the staff enough for the care of my father-in-law and the support for the family. Nothing was too much for them. The home is clean and fresh-smelling. After he had a stroke the staff and management showed care and patience. Thank you.

Reply from anne atkinson, Manager at Holly Tree Lodge

Thank you for taking the time to submit this review. Your kind comments will be shared with the team.


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Review from Sarah P (Daughter of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is treated with affection and respect by all staff. Since moving to Holly Tree Lodge his physical and mental health have actually improved. The activities coordinator is wonderful, warm and motivating which has made a big difference. He seems really settled and content now. The only thing we could
wish for is that he could attend the church across the road but the minister does now come to the home to give communion. We are so grateful for everything the staff do.

Reply from anne atkinson, Manager at Holly Tree Lodge

Thank you for your kind words, these will be shared with the team.


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Review from R C (Son of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with the care the home has given to my mother. She seems in much better health after being here since January 2024.
She always looks freshly washed and happy, her clothes are kept clean and she is back to eating properly. I would really recommend this home.

Reply from anne atkinson, Manager at Holly Tree Lodge

Thank you for taking the time to submit a review. Your comments will be shared with the team.


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Review from R R (Son of Resident) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff, have always been supportive of Mum throughout and also to us, explaining the topes and impact.

Reply from anne atkinson, Manager at Holly Tree Lodge

Thank you for taking the time to submit a review; it is appreciated.


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Review from R B (Son of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother is receiving, cannot be faulted, staff are friendly.

Reply from Anne Atkinson, Home Manager at Holly Tree Lodge

Thank you for taking the time to submit a review. Your views will be shared with the team.


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Review from S W (Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very comfortable. Enjoy being here.

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Review from R S (Son of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum enjoys herself in all aspects of the home.

Reply from Anne Atkinson, Manager at Holly Tree Lodge

Thank you for taking the time to submit a review. Your comment will be shared with the team.


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Review from R H (Son of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in this care home for the past two years. During this time, the staff have always been polite courteous, and attentive.
Mum is happy and settled.

Reply from Anne Atkinson, Manager at Holly Tree Lodge

Thank you for taking the time to submit a review. Your comments will be shared with the team


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Review from J G (Wife of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is comfortable, and staff monitors his needs well. I feel the unit suffers from being understaffed. His needs are often met by the household staff, who are wonderful! I am very grateful!
Any concerns I have, I feel I can approach the management for help and explanations.
I know he is
safe, as I understand how difficult his moods can be.

Reply from anne atkinson, Manager at Holly Tree Lodge

Thank you for taking the time to submit a review. Your views will be shared with the team.


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Review from Phillip M (Son of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in the home for nearly a year now, and as a family, we are very happy with the support and care he has had over his time in the home. He was bedbound when he arrived at the home, and we were told he was not going to be able to walk again. The home had him up and about within six weeks,
and he is now settled in and is very complimentary about all the carers who work here. Would recommend the home to friends and family.

Reply from anne atkinson, Manager at Holly Tree Lodge

Thank you for taking the time to submit a review. Your views will be shared with the team.


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Review from Janice E (Daughter of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care staff, catering, cleaning staff are second to none. The nursing staff's expertise in catering to Mum's specific nursing needs are above and beyond. All staff ensure Mum is comfortable and look to reduce her anxiety levels at all times.
Mum appreciates all that is done to care and support her
at this stage in her life.

Reply from anne atkinson, Manager at Holly Tree Lodge

Thank you for taking the time to submit a review. Your comments will be shared with the team.


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Review from H L (Son of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Holly Tree Lodge for three months now with family visiting on a daily basis. In this time the care she has received has been first class and we have no complaints at all.
The staff are really helpful and friendly and the home is always spotless.
'Spot on' I'd say.

Reply from anne atkinson, Manager at Holly Tree Lodge

Thank you so much for taking the time to submit a review. Your comments will be shared with the team.


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Review from Susan M (Daughter of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home really cares about the residents who need constant care and attention.
Everything is done professionally.
I highly recommend this care home that provides activities, are approachable and nothing is too much trouble.

Reply from Anne Atkinson, Manager at Holly Tree Lodge

Thank you for taking the time to submit a review. Your comments will be shared with the team.


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Current Review Score: 9.7 (9.670)

Overview of Review Score

The Review Score of 9.7 (9.670) out of 10 for Holly Tree Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.670 for Holly Tree Lodge is calculated as follows: ( (194 Excellents x 5) + (70 Goods x 4) + (8 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 273 Ratings = 4.67

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Holly Tree Lodge is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Anne

Anne Atkinson

Job Title: Home Manager

Joined: 2003

Anne deals with the day-to-day running of the care home. She has been a registered nurse for over 40 years and with Holly Tree for 20 years.


Sheree

Sheree Devany

Job Title: Deputy Manager

Joined: 2011

Sheree is not only a Deputy Manager but also a Registered Nurse and Clinical Lead for the home. She has been with Holly Tree Lodge for 11 years.


Sarah

Sarah Rodgers

Job Title: Administrator

Joined: 2021

Sarah is the Administrator for Holly Tree. She deals with all things finance, directs incoming calls and organizes the visiting schedule for residents.


Sara

Sara Atkinson

Job Title: People Development & Operations Assistant

Joined: 2021

Sara handles marketing and communications for Holly Tree and also assists with people development and improving operations within the home.


Frequently Asked Questions about Holly Tree Lodge

What types of Care is Holly Tree Lodge registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Holly Tree Lodge provide?

Palliative Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Holly Tree Lodge have?

There are 35 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Holly Tree Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Holly Tree Lodge to the centre of Gainsborough?

7.4 mile(s) as the crow flies, distance by road may be significantly further.