Holbeach & East Elloe Hospital Trust

BOSTON ROAD NORTH, Holbeach, Spalding PE12 8AQ
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9.9 23 Reviews
  • Holbeach & East Elloe Hospital Trust, Spalding
Holbeach and East Elloe Hospital care home is set among mature gardens and open fields, near the rural market town of Holbeach.

The Hospital Trust was formed in 1988 in response to the local health authority's intention to close Holbeach Hospital. The local community, working with the health authority and raising funds, formed the Holbeach and East Elloe Trust, a charitable organisation that continues to receive support from the community.

The Trust now provides beds for use by local GPs (Anne Waltham Unit), nursing and re-ablement beds. Staff take the time to get to know residents and the families to ensure highly personalised care within a home from home environment.

Care Provided by Holbeach & East Elloe Hospital Trust

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Holbeach and East Elloe Hospital Trust
  • Person in charge
  • Julia Scott (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Holbeach & East Elloe Hospital Trust

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,020 – £1,250
    • Self-Funded Nursing Care £1,250 – £1,300
  • Please note we can only accept dementia patients who are completely bed-bound due to the layout of the building.


  • (these prices are only a guideline, please contact Holbeach & East Elloe Hospital Trust to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The home welcomes family and friends to visit relatives at any time; they believe visitors are an essential part of the care team and very important to the well-being of the residents. Children and babies are welcome to accompany their parents when visiting.
    Well-behaved pets also welcome to visit as long as they have had vaccinations.


    There is free parking at the hospital for visitors, a visitors toilet and a family room where refreshments can be made. Visitors are welcome to join their relative wherever they wish; whether that is in their own room or in one of the lounges.


  • Parking
  • There is free unlimited parking at the front of the building.


Holbeach & East Elloe Hospital Trust Reviews (23)

Total of 23, showing 1-20
9.9

Holbeach & East Elloe Hospital Trust has a Review Score of 9.9 (9.856) out of 10, based on 19 reviews in the last 2 years. Over all time Holbeach & East Elloe Hospital Trust has 23 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Holbeach hospital took care of my friend who was taken ill very suddenly at age 45. My friend was only at Holbeach hospital for the last two weeks of his life, after a short but dignified battle with cancer. The staff was wonderful and caring, taking time into getting to know him and his needs. His
room was clean and tidy with clean bed linen on at all times. The staff reassured my friend during the most stressful and hardest time of his life. They made is final journey that bit more bearable. They would contact me as my friend requested, when he was unable to do so. Holbeach hospital looked after him so very well. Nothing was to much trouble. Even when the end came, he was so looked after, cleaned and dressed to be picked up by the funeral director. Treated with dignity and respect from start to finish. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My dad was here for about 4 months and they were absolutely fantastic with him, any concerns they had they would always ring straight away. Could not have asked for better people to look after him, while he was at the end of life he always looked clean, tidy and comfortable. Would definitely recommend.

Reply from Rebecca Atkinson, Business Support Manager at Holbeach & East Elloe Hospital Trust

Thank you so much for taking the time to leave us a review. We very much appreciate your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred to this hospital from another hospital with their transition care process. Exemplary care was given to her by every member of the team which aided her successful recovery from a bad fall. Never having spent an overnight in a hospital before in her lifetime (aged 88) her experience
at Holbeach Hospital/Care Home was faultless. She certainly appreciated everyone’s kindness and support which went above and beyond at all times of the day and night. (The meals were delicious and enjoyed fully which also aided recovery!) We would like to send a very big ‘thank you’ to each member of staff for giving my mother such a memorable and positive experience under her difficult circumstances.

Reply from Rebecca Atkinson, Business Support Manager at Holbeach & East Elloe Hospital Trust

Thank you so much for your kind review, we really appreciate your comments and will pass them on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Can not thank the staff enough for the excellent care they gave my mum in her last 2 weeks of life. We couldn't have asked for any more, from the managers, nursing and caring staff, all polite and friendly. We are so lucky to have this facility in the area.

Reply from Rebecca Atkinson, Business Support Manager at Holbeach & East Elloe Hospital Trust

Thank you so much for your very kinds words, we are very grateful for you taking the time to leave us a review.


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Overall Experience  Overall Experience 5.0 out of 5

When my father arrived at Holbeach hospital in June 2017, he was admitted as end-of-life. The care and dedication of the nurses and other caring staff was excellent, second to none and we couldn't have wished for better. Slowly, he was weaned off puree food and a catheter. He always looks clean and
tidy, he also eats fresh cooked soft food. The home have a wide variety of activities that any/all residents can join in. Also, in the summer, weather permitting, some are taken out in the minibus to different events. I have no doubt without the staff's dedication he would not be with us today.

Reply from Rebecca Atkinson, Business Support Manager at Holbeach & East Elloe Hospital Trust

Thank you so much for you lovely review, we really appreciate you taking the time to leave us feedback


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Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Holbeach Hospital for nearly a year and I could not ask for better care, friendship and support for him and myself. All levels of staff go above and beyond and it always feels like home from home.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

We are very grateful for you taking the time to leave us a review. We really appreciate your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the staff and the care home team, they not only look after the resident to a very high standard but take time to make sure the visitors are happy too. For me the care home is a place where I also feel safe as a Parkinson's sufferer visiting my friend, allowing my husband
much-needed respite. So thank you to the manager and all the staff.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you so much for your review and your kind words. We appreciate you taking the time to submit a review.


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Overall Experience  Overall Experience 5.0 out of 5

All staff are happy and caring when dealing with the residents, and the visitors are made very welcome. The residents are always smiling and happy. It's also nice to hear that the residents get to be able to choose to be able to be taken out, some of them, for a pint at their local.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you so much for your review; it is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

I could never thank all the staff enough for what they did for my husband. He was in a motorcycle accident and was bedridden when he went to Holbeach. Oh my god, they worked wonders with him. Nothing was too much trouble for them - 24 hours a day, they were so kind to me and our three daughters. Amazing
people; they are all angels. Thank you so much - amazing place.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you so much for your very kind reviews; it is very much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My nan was taken into Holbeach Hospital on an end-of-life bed at the beginning of November 23. The managers and the careers were all fantastic and welcoming to us all as a family, as well as the incredible care they gave to my nan; she managed to be discharged after 12 weeks and returned home, something
we never imagined would happen. Sadly, she has now passed away, but without the care and compassion of Holbeach Hospital, we would never have been able to spend the time we did with our nan.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you so much for your lovely review; we will pass on your kind words on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Always find the staff friendly, and the care is excellent.
The hospital is clean and tidy, and the choice of food is very good.
There is a great selection of activities going on in the day room during the day.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you so much for your kind words; we will pass your comments on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care and friendly welcome. We are very lucky to have this facility in Holbeach to look after people at the end of their lives. We couldn’t have asked for more. It is like a family and is a very special place close to many people’s hearts.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you so much for your review and kind words. We will pass on your comments on to our staff.


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Overall Experience  Overall Experience 5.0 out of 5

A lovely group of nurses and staff. Always friendly and approachable and willing to update me on how my mum is doing. I feel she's well looked after and cared for in all areas. The nurses always make my mum smile when they enter the room and take the time to talk and make conversation with her. I always
speak highly to friends regarding Mum's care. Keep up the excellent work.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you so much for your lovely words, we very much appreciate you taking the time to submit a response.


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Overall Experience  Overall Experience 5.0 out of 5

The staff do a great job of caring for my mother. They are all friendly and are happy to answer any questions you may have. The place is always clean and tidy. I really cannot thank them enough.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you so much for taking the time to submit a review. We very much appreciate it and will pass your comments on to staff.


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Overall Experience  Overall Experience 5.0 out of 5

My Mum was cared for at Holbeach Hospital for over three years. The care was exemplary with Mum being brought back from end of life three times. She was always very happy to be cared for there and forged relationships with some of the regular staff. As a family, the quality of care ensured we could
feel relaxed and assured of Mum's safety and well-being.
We are so glad Mum's final years were at Holbeach Hospital. We believe it was the best home for Mum. The staff are Angels without wings and we will be forever grateful to them.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you so much for your review and kind words, it is much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My friend is receiving excellent care, is taken out on outings and has a lovely variety of meals. The staff are kind and considerate; they cheer her up when she's having a low point and generally enhance her day.
Long may it continue.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you for your kind comments, we are so happy that your friend is happy and enjoying her time with us.


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Overall Experience  Overall Experience 5.0 out of 5

A wonderful home and facility for Holbeach to have, their care and compassion at end of life is wonderful, we would not have wanted our dad to go anywhere else. The staff are all friendly and helpful and the care they give means you can rest knowing your loved one is well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Holbeach & East Elloe Hospital Nursing Home for 1 year and is very happy there. Her room is large and comfortable. The food gets rave reviews, excellent choices and much variety. Nothing is too much trouble for the staff who have brought her out of her loneliness and depression
with their many kindnesses. The activities coordinators have encouraged her to join in the many activities and take her out on lots of outings. She also has regular visits to the in-house hairdresser and chiropodist who help her well-being. All in all, a well-run, happy home with wonderful staff.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you for your kind words, we are glad that your mother is happy in our care and enjoying her time with us.


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Overall Experience  Overall Experience 5.0 out of 5

My mum came into the hospital on a short stay due to breaking her arm. The staff were very friendly and always helpful in my mum's care. Also, the physical therapist got my mum walking better than when she went into hospital. So a big thanks to you all. She’s doing really well at home.

Reply from Rebecca Atkinson, Office Administrator at Holbeach & East Elloe Hospital Trust

Thank you for your review; we appreciate your kind words and are glad your mum is doing so well at home.


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Overall Experience  Overall Experience 5.0 out of 5

An absolutely wonderful care home!
The staff cannot do enough for the residents. They are always putting something on to keep them entertained and serving a lovely variety of meals. Every single staff member I have had the pleasure of meeting has been nothing short of fantastic!
Thank you so much
for all of the hard work you do to make sure my relative is comfortable and happy.

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Current Review Score: 9.9 (9.856)

Overview of Review Score

The Review Score of 9.9 (9.856) out of 10 for Holbeach & East Elloe Hospital Trust is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.856 for Holbeach & East Elloe Hospital Trust is calculated as follows: ( (191 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 222 Ratings = 4.856

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Holbeach & East Elloe Hospital Trust is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 May 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Julia

Julia Scott

Job Title: Manager

Joined: 2022

I qualified as a Nurse in 1986. Following my qualification, I worked as a Staff Nurse in a Surgical Ward with the NHS, before moving to Lincolnshire in 1992. I worked for a large national charity for 23 years, 12 of those as the Registered Manager, before being made redundant. I joined Holbeach Hospital in 2022 as Deputy Manager and was appointed as Manager in May 2023.


Frequently Asked Questions about Holbeach & East Elloe Hospital Trust

What types of Care is Holbeach & East Elloe Hospital Trust registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Holbeach & East Elloe Hospital Trust provide?

Palliative Care & End of Life Care are other types of care provided.

How many Rooms does Holbeach & East Elloe Hospital Trust have?

There are 47 Single Rooms.

What are the Facilities & Services at Holbeach & East Elloe Hospital Trust?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Holbeach & East Elloe Hospital Trust to the centre of Spalding?

6.8 mile(s) as the crow flies, distance by road may be significantly further.