Please note we can only accept dementia patients who are completely bed-bound due to the layout of the building.
The home welcomes family and friends to visit relatives at any time; they believe visitors are an essential part of the care team and very important to the well-being of the residents. Children and babies are welcome to accompany their parents when visiting.
Well-behaved pets also welcome to visit as long as they have had vaccinations.
There is free parking at the hospital for visitors, a visitors toilet and a family room where refreshments can be made. Visitors are welcome to join their relative wherever they wish; whether that is in their own room or in one of the lounges.
There is free unlimited parking at the front of the building.
Holbeach & East Elloe Hospital Trust has a Review Score of 9.9 (9.863) out of 10, based on 20 reviews in the last 2 years. Over all time Holbeach & East Elloe Hospital Trust has 24 reviews.
Review from J F (Relative of Resident) published on 20 December 2022
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money
Review from Maureen J (Daughter of Resident) published on 15 October 2018
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Facilities
Care / Support
Cleanliness
Treated with Dignity
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Review from Gary E (Son of Resident) published on 1 January 2018
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lisa M (Daughter of Resident) published on 12 April 2016
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Cleanliness
Treated with Dignity
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The Review Score of 9.9 (9.863) out of 10 for Holbeach & East Elloe Hospital Trust is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.863 for Holbeach & East Elloe Hospital Trust is calculated as follows: ( (202 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 233 Ratings = 4.863
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Holbeach & East Elloe Hospital Trust is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 May 2023
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Recipient:
Holbeach & East Elloe Hospital Trust
Date: Thursday 18 Aug 2022 More details
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Job Title: Manager
Joined: 2022