We can offer day care depends on the needs, from 08.00 to 19.30, starting from 65£/day.
Visiting - due to protected meal time the home are advising relatives and other visitors to avoid as much as possible.
Visiting hours 10-12.30, 13.30 - 16.45, 18.00- 19.30
The home have a small car park at the rear of the building which can be used by visitors especially in the afternoon. Alternative King Street Public car park is 2 minutes walking distance from the home.
Homer Lodge Care Centre has a Review Score of 9.4 (9.367) out of 10, based on 22 reviews in the last 2 years. Over all time Homer Lodge Care Centre has 31 reviews.
Review from Jo T (Daughter of Resident) published on 27 April 2023
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Review from C F (Respite Resident) assisted by family/friend published on 13 April 2023
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Reply from Melanie Killelay, Administrator at Homer Lodge Care Centre
Thank you very much for taking time to review Homer Lodge Care centre, I will feed back this to my team and we wish you well on your return home.
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Review from C C (Wife of Resident) assisted by family/friend published on 14 February 2023
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Review from A D (Son of Resident) published on 25 January 2022
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Reply from Mary French, PA to Operations Manager - Halcyon Care at Homer Lodge Care Centre
Thank you for taking the time to leave this review.
We are sorry to read the comments that have been left and can only apologize and give assurance that all the points that you raised have been fully investigated and appropriate action has been taken.
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Review from Martyn H (Son of Resident) published on 20 August 2021
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Reply from Mary French, PA to Operations Manager - Halcyon Care at Homer Lodge Care Centre
On behalf of the manager and the team at Homer Lodge, we would like to express our gratitude for taking the time to leave such a lovely review on the care received by your late father. He was a wonderful character and will be sadly missed by all the team.
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Review from Rebecca J (Daughter of Resident) published on 6 April 2021
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Reply from Mary French, PA to Operations Manager - Halcyon Care at Homer Lodge Care Centre
We are concerned at the review posted but would thank Rebecca J for taking the time to post this review.
We are very sorry to hear that Rebecca feels that her mother did not receive a high standard of care during her short stay with us. We would like to reassure you that we welcome feedback of any nature and we are investigating the points raised. All our residents are important to us and delivering a high standard of care is our main priority. Once again please accept our apologies and assurance that your concerns are being investigated and any findings will be actioned.
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Review from Ann P (Daughter of Resident) published on 11 September 2020
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Review from S S (Resident) published on 25 March 2020
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Reply from Mary French, PA to Operations Manager - Halcyon Care at Homer Lodge Care Centre
Thank you so much for leaving such a lovely review and taking the time to do this. We are so pleased that you enjoyed your stay with us at Homer Lodge. Thank you again, Angela and Team at Homer Lodge Care Centre.
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Review from Judith R (Resident) published on 26 July 2019
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Reply from Mary French, PA to Operations Manager - Halcyon Care at Homer Lodge Care Centre
Dear Judith, we would like to thank you for taking the time to leave this positive review of your stay at Homer Lodge Care Centre. We are delighted to receive such positive feedback and would like to thank you for the lovely floral display you gave to us. Your feedback will be shared with the staff who work so hard to deliver a high standard of person-centred care.
Angela and Team
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Review from Jean P (Resident) published on 18 October 2018
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Review from Yvonne M (Daughter-in-law of Resident) published on 23 July 2018
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The Review Score of 9.4 (9.367) out of 10 for Homer Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.367 for Homer Lodge Care Centre is calculated as follows: ( (159 Excellents x 5) + (61 Goods x 4) + (10 Satisfactorys x 3) + (6 Poors x 2) + (15 Very Poors x 1) ) ÷ 251 Ratings = 4.367
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Homer Lodge Care Centre is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Sep 2023
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