Kings Court Care Home

Church Street, Grantham NG31 6RR
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9.3 13 Reviews
  • Kings Court Care Home, Grantham
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Care Provided by Kings Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • SYCAMORE MEADOWS HOMES LTD
  • Person in charge
  • Beverley Turner (Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Kings Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Flexible visiting hours.


  • Parking

  • Parking at the side of the home


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Kings Court Care Home Reviews (13)

9.3

Kings Court Care Home has a Review Score of 9.3 (9.343) out of 10, based on 9 reviews in the last 2 years. Over all time Kings Court Care Home has 13 reviews.

Overall Experience

  • 10
  • 3
  • 0
  • 0
  • 0

Date Published

13
2
5
9
4

Review from M L (Niece of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has really improved health-wise since being at King's Court Care Home. She loves joining in the daily activities and going out to town. She really enjoys the meals as she is quite a fussy eater but the kitchen will always make sure she has a meal that she will enjoy before she moved to Kings
Court her appetite was not very good but now she really enjoys all her meals. All the staff are lovely and made my auntie feel really welcome when she arrived the staff go above and beyond to meet my aunties needs even if she wants something from the shops someone will pop out and get what she has asked for. She loves being at Kings Court Care Home and for us as a family it is a relief that we know she is being well cared for and happy where she is.

Reply from Alison Kilgallon, Registered Manager at Kings Court Care Home

Thank you for your kind comments, I will ensure that this is passed on to the staff. Your auntie is our Bingo Queen and always participates in the activities with great enthusiasm and I am so pleased that she settled quickly into life here with us at Kings Court.


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Review from S P (Granddaughter of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fab staff who cared for Grandad, each one gave back his voice and confidence he lost in his stroke. We had peace of mind leaving home knowing he would have support and what felt like friendly faces around him.

Reply from Alison Kilgallon, Registered Manager at Kings Court Care Home

Thank you for taking the time to review our service. I will ensure that this feedback is passed on to the staff. We hope that your grandad has continued to progress since going home, he was very determined and engaged well with his therapy. We wish him all the best.


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Review from A E (Daughter of Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally service is good. Carers do a sterling job, however, I have concerns about the continous short staff issues. I reported to social services but management blatantly lied over staffing arrangements, when speaking to different carers it became that it is on a regular basis even from a senior member
of staff. Only 2-3 carers a night, which is not acceptable as if there is fire patients won't get out. Reported.

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Review from M D (Friend of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was unable to answer the question related to management as I have not yet had any dealings with the managers so I asked my friend/resident, he immediately said competent and helpful, then added friendly.
My only other comment would be to say he would prefer to have smaller portions, especially the
mid-day meal, he hates waste. Apart from that he is very happy and satisfied.

Reply from Alison Kilgallon, Registered Manager at Kings Court Care Home

Thank you for your feedback. I will pass this on to the staff. It was a pleasure caring for him, he was a true gentleman.


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Review from M K (Sister of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister came into the care of the home in October 2022. Altogether, she was there for 18 months. During that time she was treated with respect, love and patience. She was encouraged to remain active, her opinion was valued and her medical GP appointments were kept. As visitors, we were always welcomed,
felt that all the staff knew who we were and everyone was friendly towards us. We would certainly recommend this care home.

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Review from Claire J (Granddaughter of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma was incredibly happy at Kings Court, she was treated with love, dignity and respect and all of the staff helped to ensure her twilight years were full of happiness. Words cannot express my gratitude to all of the staff.

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Review from Bryan P (Brother of Resident) assisted by family/friend published on 13 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On our visit, we were assured that my sister was relaxed and happy in the care of the staff at the home. She enjoyed all the activities organised, was confident in the personal diabetic care she received and enjoyed regular conversations with the staff. Our thanks to all the staff at the care home for
their loving care.

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Review from Lesley S (Daughter of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was always happy with such a lovely smile on her face. The carers always had time for Mum, the way they talked, supported and cared for Mum was lovely, very professional, very caring and nothing was too much.
She enjoyed the activities and spending time with other residents. She enjoyed the one-to-one
activities such as foot massage, fingernail painting and even the trip to the shops and the local Church.
Kings Court is a happy and safe home.

Reply from Alison Kilgallon, Registered manager at Kings Court Care Home

Thank you for such a lovely review. Your mum was an absolute pleasure and her smile and laughter used to light up the room. Everyone here will miss her so much.


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Review from Brian V (Father of Resident) published on 20 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and management have been more than helpful in every aspect. Food also very good. The care is very good. Am more than happy with attention given to patients.

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Review from Christine H (Daughter of Resident) published on 28 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my father received at Kings Court, was excellent. He spent the last three months of his life at the home. The staff were friendly and caring. They treated Dad with respect at all times, as though he was one of their own. The surroundings are very homely and welcoming. The food was excellent
and Dad really appreciated this, whilst he could. Thank you to the manager and her staff. I wouldn't hesitate to recommend you to anyone.

Reply from Alison Kilgallon, Administator at Kings Court Care Home

Thank you for the lovely comment. It was a pleasure to look after your dad. He was such a character and always made the staff laugh, we do miss him.


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Review from Richard B (Respite Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care, marvellous meals. A first-class nursing home.

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Review from Cathy (Daughter of Resident) published on 15 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise too highly the staff at Kings Courts Nursing Home. The staff are kind, hardworking and conscientious and the care that my mother received was excellent. Mum had always been anxious about going in to care home but the staff very quickly helped her to feel at home and put her at her ease.
As a family, we also felt that we were welcome and the staff were both kind and courteous to us at all times. I would have no hesitation in recommending Kings Court Nursing Home to anyone who may find themselves in need of full time residential or nursing care.

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Review from David H (Son of Resident) published on 12 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother arrived at Kings Court in February 2014 and our lives have been enriched in so many ways. The care she receives is second to none and for a long time now she has been much more contended and calmer and this is entirely as a result of the outstanding care she is receiving. The staff are so
friendly and helpful, ever kind and caring and totally dedicated to looking after her every need. Nothing is too much trouble and they always have time to listen to her and talk to her. The team also always have time for my sister and I, they welcome us warmly and include us in all areas of our mother's care, they have become like a second family and help us enormously in understanding our mother's dementia. The food at the home is excellent and I would recommend the home to other friends!

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Current Review Score: 9.3 (9.343)

Overview of Review Score

The Review Score of 9.3 (9.343) out of 10 for Kings Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.443 for Kings Court Care Home is calculated as follows: ( (63 Excellents x 5) + (31 Goods x 4) + (10 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 106 Ratings = 4.443

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Kings Court Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Mar 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Kings Court Care Home

What types of Care is Kings Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kings Court Care Home provide?

Palliative Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Kings Court Care Home have?

There are 26 Single Rooms.

What are the Facilities & Services at Kings Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kings Court Care Home to the centre of Grantham?

0.3 mile(s) as the crow flies, distance by road may be significantly further.